Brookfield Auto Body and Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Clarke
3 weeks ago
Very professional mechanics doing both extensive modifications and custom work jobs.Hood needed to be welded to the frame with hardware and reattached to the body.Quick turnaround time and deadline to repair and fix everything perfectly!Highly recommend any sports cars that have body damage to stop by and get a quote or repairBoth the owner Zayne have a long reputation of automotive repairs of all vehicles.Definitely will be back for any future repairs

  Charline Gonzalez
5 months ago
Very responsible persons, coming from the owners, assistant, & workers. GREAT on the customer service, great on understanding the needs of the customer. Grateful with the awesome job they did on my car. Also, gave me a reassemble price & a discount too. I would definitely recommend them with my eyes close! Appreciate y all & the work y all did! THANK YOU

  John Portera
a week ago
The best in Connecticut and great service. They did a great job for me and my family! Hats off to Brookfield Auto Body. Highly recommended!!

  Shante Burton
a week ago
Customer service was great, staff was very friendly. Everything was done fast and I was extremely satisfied with my car after getting it fixed. Price is very reasonable. Overall, I definitely recommend coming here.

  Jesus Rodriguez
a month ago
If there s any place that I recommend anyone to go and get body work done to their car, this is the place BROOKFIELD AUTO BODY AND TOWING . This is my first time there and I was impressed. The work done on my 2024 Mitsubishi eclipse cross was amazing. My car came out the shop like if it never been in a car accident. Also beside the wonderful work done on my car, the hospitality goes beyond this five star rating. The people that works there are very polite, honest and on point with any information you may need. They took time of their busy schedule to help me step by step to get my work done. Great place and great job to Brookfield auto body and towing.

  Hanna Kim
a month ago
My car was done quicker than expected although we had a snow storm. They were very nice and professional. They provided a clear communicate what to expect, what is the next step etc. if I couldn t get hold of them and left a voicemail, they returned a call within 24 hours.

  Miesha Shenelle
a month ago
I had an exceptional experience with Brookfield Auto Body Shop! Their customer service is top-notch, providing friendly and attentive assistance throughout the entire process. Not only did they deliver quick service, but even a snowstorm didn't deter them from meeting the timeline. Their seamless partnership and coordination with Geico and Enterprise made everything effortless for me, ensuring a smooth and stress-free experience. I highly recommend Brookfield Auto Body Shop for anyone in need of reliable and efficient auto repair services!

  Jace Puja
a month ago
On top of taking care of my baby bronco, my car was vacuumed and neat when I got back despite all the mud everywhere. They really do care here and if ever anything goes wrong with what they have fixed, they got you. That s the guarantee I expect when it comes to longevity of a car. My dream car has been given back to me looking better than before. Thank you Brookfield!

  The M Show
2 months ago
I am extremely satisfied with the results from the work done on my truck. I appreciate the sincere Ness from the employees and the owner here . They make you fill welcome with open arms very understanding . Yes the prices are amazing and one thing I can say is they really do work with you here. If somethings not fitting your price range or needs, they are very compassionate about making you a happy customer 100% all the time your needs will be met here.

  Priya Mistri
4 months ago
I had a great experience with Brookfield Auto! I came in with the shark fin pulled off the top of my car and they were very quick to give me a very reasonable estimate (better than other body shops I visited). Once I decided to go with them, they were able to get me an appointment the next day, repairs were done same day. The guys who work here are super friendly and helpful, & the customer service was top notch. I highly recommend :-)

  Doneza Cannady
a month ago
I had a great experience with Brookfield Auto Body. They were respectful, friendly, knowledgeable, professional, and they took good care of my car. I would recommend them to others. Thank you again Brookfield Auto Body for your amazing customer service!

  Hector Sabala
2 months ago
Completely satisfied with the repairs and they have a great customer service. They made everything easier with the process and i felt like i was being supported by friends! Highly recommended, My car is new again!

  Jennifer Grant
a year ago
This is the place you want to take your car to get fixed when it gets wrecked. Reputable body shop that s been around for 50+ years. Amazing job. My car looks brand new. Great/ friendly customer service. Thank you Mike, Zane & FrankServices: Steering & suspension repair, Painting, Body & Trim, WeldingServices: Steering & suspension repair, Painting, Body & Trim, Welding

  Nicholas Delaney
5 months ago
Absolute A+. Brookfield leads the way in automotive repair and service in the state. Zane, Mike and their team do absolutely amazing work time and time again, which is why I strongly recommend Brookfield. My most recent visit brought me in because a few days ago, AAA roadside assistance had installed a new battery for me, however after my car briefly started, the vehicle shut back down, and I was stuck on the road again. When I was stranded, Brookfield towing came immediately, and took it back to examine the issue at the shop. Within 24 hours, the issue was resolved for an extremely affordable price, and Zane kept me updated on details and timeline throughout the entire process (which is why I was kicking myself for not calling them first!) These guys are absolute pros in every aspect and will always have my business.Services: Electrical, Battery

  m. cruz
2 months ago
Best in the game! Recently moved from original location but still same great results. Go see Lane and Frank they will take care of you! Great deals and better work! Would highly recommend this place for all your auto body work .

  Lynley Morin
4 months ago
If I could give 10 stars! Zane and the entire staff is amazing. They are compassionate, trustworthy, patient, friendly and fair and with impeccable service and repair. I highly recommend. It s no wonder they have remained in business for 50 YEARS!!

  Anika Kerr
8 months ago
After taking my car to the Toyota dealership for servicing, they referred me to Brookfield Auto Body to have my damages repaired. I expected to be pleased with the results and I am. Excellent work.

  Ruth Valle
a year ago
I see why Brookfield was so highly recommended to me. Two relatives had their cars repaired at Brookfield after auto accidents, and were very happy with the service. So, when my car was damaged I remembered the recommendations. I just picked up my car and am very happy with the repairs. The entire process was stress-free. Frank gave me a call at each stage of the process with updates, which was so helpful. Zane and Frank are great. They re both kind, knowledgeable and professional. Thanks for everything guys. I absolutely recommend Brookfield if you want quality repairs done on your vehicle!Service: Body & Trim

  Samantha Phillips
4 months ago
I was referred to this auto body shop and was not disappointed. Great customer service. Great Experience. All questions were answered with a courteous response. Service was timely. They even vacuumed the interior which was a very nice finishing touch.

  Bridget
4 months ago
Had to get my mirror painted after a deer took it out. It looked amazing and they were super fast and super nice service. I definitely recommend!! Got the car in two days.

  orion pinkham
3 weeks ago
Great body shop! Quick turn around and excellent work!

  Daysi Lora
2 months ago
Excellent customer service and great job fixing my vehicle.Zane and his team are very professional and kind.Highly recommended

  james gleason
a month ago
Fabulous experience. Car was done perfectly. Was done sooner than quoted. Zero hassle with paying and rental. Super nice and professional people

  Destiney
6 months ago
My experience with this body shop has been outstanding from day 1! Zane and his associates were thorough, friendly and provided great customer service!! I highly recommend them for anyone looking for towing and body shop services.

  Lyle Rotondo
6 months ago
I have used Brookfield Auto Body & Towing any time I have needed bodywork repair on my vehicles. Zane makes everything very easy from start to finish. My experience is always seamless, and the quality of work is outstanding. Highly Recommend.

  Christine Bailey
4 days ago
Overall good experience, job done on time. Car looked great when picked up.

  CELIA VAZQUEZ
7 months ago
This place is amazing! 10 out 10 would recommend(customer service, work, turnaround, and reliability): they went above and beyond! My car looks better than it did before the accident! Zane is so kind and the staff is always so easy to talk to and even helped with talking to the other person's insurance when they were giving me a hard time. I really appreciate everything they did! Turnaround time was only 2 wks and would have been faster if the insurance company didn't take so long. I am so happy with the work and customer service Brookefield provided me! Thank you so much guys!

  Catherine Moreno
2 months ago
I highly recommended this place, they did an amazing job in my car. Expert in auto body and touch. Very kind and responsable stuff.

  Kimberly Keegan
9 months ago
They did an amazing job. Very accommodating, reliable and timely. Zane even helped me take the car seat out. put it in the rental, then back into my car when it was ready. He took the time out or his day twice to help. Everyone there is just genuinely nice.Services: Painting, Body & TrimServices: Painting, Body & Trim

  India coombs
6 months ago
Returning customer!!!!Rating: (5/5I recently had the pleasure of entrusting my car to Brookfield Autobody for repairs, and I must say that their service exceeded my expectations in every aspect. From the moment I walked into their facility, I was greeted with professionalism and a genuine commitment to customer satisfaction.First and foremost, the quality of their workmanship is simply outstanding. My car had suffered significant damage due to a collision, but Brookfield Autobody's skilled technicians managed to restore it to its original condition flawlessly. They paid meticulous attention to detail and ensured that every dent, scratch, and paint imperfection was expertly addressed. The final result was truly remarkable, leaving my car looking as good as new!The communication throughout the repair process was another aspect that impressed me. The staff at Brookfield Autobody kept me updated regularly on the progress of the repairs, providing me with clear and concise explanations of the work being done. They were always available to answer my questions and address any concerns I had, which helped alleviate any anxiety I had about the repair process.Moreover, the turnaround time for the repairs was remarkably swift. Despite the extent of the damage, Brookfield Autobody's efficiency and dedication ensured that my car was back on the road in no time. They understand the inconvenience of being without a car and made every effort to minimize the disruption to my daily routine. Because I didn t have rental car coverage on my insurance, they were nice enough to give me a loaner!!!The level of professionalism and customer service at Brookfield Autobody is truly commendable. They treated me with respect and courtesy from start to finish, making me feel valued as a customer. The staff went above and beyond to ensure that I was completely satisfied with the repairs, and their commitment to excellence was evident in every interaction.In conclusion, I wholeheartedly recommend Brookfield Autobody for anyone in need of car repairs. Their exceptional workmanship, clear communication, quick turnaround time, and outstanding customer service make them a top choice in the industry. I am incredibly grateful to the team at Brookfield Autobody for their expertise and dedication in restoring my car to its former glory.