Botticello Auto Repair, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luis Arturo Hern�ndez Ram�rez
a month ago
Saw the reviews, went and had an AMAZING EXPERIENCE. They did a great job and were so professional from start to finish. Don't look anywhere else, this is the place to go to

  Shawn Bines
4 months ago
Ill start by saying i had an apointment for a wed at 11 o clock , i droped my car off at 1030 .Chris took the car in said it would be ready in 3 to 4 hrs, i did! Not recieve my car that day nor did anyone call me to let me know that it was gonna take longer!.. Now this is just the beginning ,i did not get my car or a phone call from wed till the following mon!! An i had to call them no one called me ...i would stay away,

  Joann Pappaceno
a year ago
I have been going to see Chris at Botticello Auto Repair for the past year and am totally happy with the service I have been receiving. I have found the work to be superior and the staff is very accommodating and friendly - prices are reasonable and work is excellent! I wouldn't bring my car anywhere else!Services: Tires, General repairs & maintenance, Auto brake repair, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, Wiper blade installation, Auto brake replacement, Oil changeServices: Tires, General repairs & maintenance, Auto brake repair, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, Wiper blade installation, Auto brake replacement, Oil change

  Stephanie Negron Rosa
a year ago
I came to botticello auto repair for the first time last week and will never go anywhere else. the front staff and mechanic were so pleasant to communicate with and work with. Chris was very knowledgeable. I had multiple questions about repairs that i was told by another shop that needed to be done and he was very honest and told me those recommended repairs weren t needed or necessary. I highly recommend Botticello Auto Repair!!!Services: Brakes, Auto maintenance, Oil change

  Mordechai Horwath
a year ago
The Botticello team is one that I highly recommend. They are professional and do great work. Have been bringing both of my vehicles to them for years. Chris is a man of his word and has worked wonders on both of my vehicles. I wouldn't go anywhere else for repairs.Services: Electrical repair, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Transmission repair, Air conditioning, Oil changeServices: Electrical repair, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Transmission repair, Air conditioning, Oil change

  Lisa Cascone
9 months ago
5 Stars sells them short amazing service, all parts under warranty- quick, but incredibly thorough diagnostic and repair PLUS prices that CAN T be beat. While all of those factors should be enough for you to never use another service provider again the friendly service and gracious owner seals the deal for me Botticelli s or bust!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Vehicle safety inspection, Auto maintenance, Auto brake replacementServices: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Vehicle safety inspection, Auto maintenance, Auto brake replacement

  Scott Ferranti
a year ago
I had recently brought my car into Botticello Auto Repair because It was running very badly and desperately needed auto care. I was treated very well by everyone and felt comfortable from the moment I walked in. Everyone was incredibly nice and wonderful to work with as well. After Chis, the owner, repaired my car it rides like brand new and I feel safe to drive it now. I HIGHLY recommend them and will be referring Botticello Auto Repair to all my family and friends.Service: General repairs & maintenance

  Ellie DeBlake
5 years ago
This is the only mechanic I trust to work on my diesel. The prices may be on the higher end but they stand by their work, are more than fair, and know what they are doing. Every problem I have had they have resolved in the first visit. And they are polite, which is big for me.

  Charlie Cantoni
5 years ago
An honest group of experienced professionals willing to do what it takes to go the extra mile, with a smile. They will take the time to explain exactly what they're going to do for you and your car, and give you a break down of the cost before the work is started.I brought my 335xi in for a high-mileage full service. They helped me save money in areas that could wait, and expertly advised me in others which needed some attention. Their labor rates are beyond fair compared to other shops I've been to as well.The whole experience is exactly what I would want from an auto repair facility. I'll definitely be going back!

  Diesel Dime
4 years ago
Went in for the first time after issues with my 97 Dodge Ram 2500 with the cummins motor. Suspected the timing was off and they confirmed it. Truck was puffing blue smoke, running rough and just a miserable vehicle. They gave me a very reasonable quote and I brought the truck back. Natalie was kind enough to even send me pictures of my truck during this process! Got it back and the truck runs awesome, has its power back and zero smoke. Had an issue while the truck was there and was concerned it would be vandalized by a new gf of someone I turned down (we all know how that goes). The team was so kind and even offered me to keep it there for extended time for free. They also recommended cameras for me to watch the truck: I can t say enough great things about everyone here. I m extremely happy and will be back. I m very picky with who touches my truck and they have my full trust! If you want amazing mechanics and friendly service bring your vehicle down. If I could give more than 5 stars I would!

  Alexandria Merked
6 years ago
I brought my car to Boticello's at the recommendation of a client. At first Natalie and the crew were accommodating and friendly and willing to assist me with my car troubles. After learning I needed a new engine they were very eager to acquire a replacement engine that was suitable for me, knowing that I needed a reliable car for my family. They kept me informed throughout the process, until the engine was received, and that's when everything went south. I was on the phone tracking them down trying to find out when my car would be ready. After every call there was a new issue with a new expense which exceeded the original quote. After 3 weeks of waiting for my car, It finally was ready. After picking it up a whole host of problems started to occur. Lights were going on that weren't existent prior to their work being done. My ac no longer worked (which going into summer with a newborn and a 1 year old is not something you would want.) When expressing these new problems with the staff at Botticello they implied that these problems existed prior to their work being done. After spending 5k to get a new engine put in, they wouldn't even trouble shoot the problem for me. Everything had a price tag. You would think they would be willing to just double check to see that everything was hooked up and plugged in properly before suggesting that the issues weren't related to the work that they did. Instead, they got their money, they did what they thought was an adequate job, and the rest was my problem. That is NOT how you treat a customer. I will never, ever go back, nor recommend Boticello auto repair.

  craig pearson
3 years ago
I am new to the area. I brought my vehicle in for service to boticello ahead of a road trip to Pa. I gave them maintenance records of work previously completed by another shop so they knew exactly what had been done to the vehicle prior to their review. They told me I needed some repairs so I had them complete the work. During my road trip a day after boticello worked on it, I began to hear another noise. I took it to a mechanic in Pa. and good news!! The noise was just my front driver side tire falling off because boticello didn t secure it properly. Bad news is I found out boticello charged me $1400 for the same work that I had completed 8,000 miles ago. Same work on the receipt I handed Boticello prior to their review. Boticello told me they did both sides of the front end but they only did one side. The only reason why I was able to find this out was because they didn t secure the front driver side wheel properly causing me to bring it to another mechanic. Even if the parts from the prior job failed, and boticello did indeed need to replace them, they were still under warranty and I could have had the work done for significantly less. In addition to the $1400. I had a mysterious radiator leak that I didn t have prior to taking my vehicle to Boticello. I had them replace that in good faith as well. That was $700. So, for $2100 I got repair work that wasn t needed and or under warranty, a loose wheel on a family vehicle, and a leaking radiator. The mechanic in Pa. told me the radiator was still leaking because the fittings were not secured properly by boticello. Now I can understand why the woman was so nervous on the phone from boticello when I told her I was taking the vehicle to another shop. she begged me to take it to them first. I very well may have but I was out of state. I would never accuse anyone of intentionally doing something but the repair work not needed, the sudden radiator leak, and the woman s reaction to me taking the vehicle to another shop do not sit right with me. Do yourself a huge favor and take your business elsewhere. Regardless of intent, the work was shoddy and unacceptable. There are quite a few other things I experienced with these guys I won t even get into. I questioned the radiator repair prior to them doing it so they brought out their mechanic, a burly guy as described by the woman at the front desk to explain to me how the sudden radiator leak and the work they did had no correlation. I am 6 5 240 so that muscle dummy mechanic has no impact on me but I can see how they try to use that as some sort of tactic for lesser individuals. I hope that isn t the case but judging by my interactions with everyone at Boticello I highly doubt they will doing anything to rectify the situation and I would suspect my intuition is accurate as to their unprofessional business tactics. Prove me wrong boticello and I will delete the review.Service: Steering & suspension repair

  Fran Lepez
8 years ago
What a great experience at Botticello Auto Repair. From my phone call into them to make an appointment right to the very end when I picked up my car after the repairs. Thank you for being an honest repair shop. I will definitely pass the good word around. Fran

  Brian Schultz
6 months ago
Great mechanic, does fabulous work. Highly recommended.Service: General repairs & maintenanceService: General repairs & maintenance

  Charlotte Lasek
5 years ago
Choosing Boticello as my go-to shop was a great decision! They're fair, trustworthy, honest, and knowledgeable. I sometimes use a chain for quick things and their price for a recent simple job was more than double Boticello's price. My car is 10 years old and I trust them completely to keep it running and to let me know if it's time to move on.

  Eric Sims
6 years ago
Very nice people to deal with. Fair in price and quick with the repairs. They even drove my wife home after she dropped the car off to be worked on. We will definitely use them for now on

  Robert R.
9 years ago
Nice place to do business with. Nice people and fair pricing. I had a great experience with them. I recommend Botticello Auto Repair for your next auto repairs.

  Desiree Acosta
2 years ago
Chris and his staff did an amazing job on our car and we are bringing our grandmother's car as well. So happy to have found this place

  Joseph Cirigliano
a year ago
Incredibly friendly, reliable, affordable service!! Everyone I came in contact with was professional and the work was flawless. I would highly recommend this shop to anyone looking!

  Joel Marrero
10 years ago
AMAZING PEOPLE !!!!! I would 100% recommend people to them they are very trustworthy and honest. they don't cheat you on anything i learned first hand i cant honestly say i'm very thankful for finding such a wonderful place to bring my car the customer service is amazing and they deffenitly have a customer for life... Im very satisfied!!!!!!

  John Towler
7 years ago
Great people. Very personable with fair prices. Were able to fix my car fast as well as do preventative maintenance.

  scribblesofwateveryoudo
11 months ago
New engine mounts. Seamless experience, friendly, clean, professional...would recommend this place to anyoneService: Auto maintenanceService: Auto maintenance

  Ray Pelletier
2 years ago
This shop is over priced and they do and the quality is subpar. Wouldn t recommend. Look elsewhere if you want a good job and you like your vehicle

  Steve Sinay
2 years ago
Haven't been there yet! Got appointment with them next week. However from past experience with these people, will say they are among the best!

  Marcos Suarez
2 years ago
Highway Robery "Stay away from these crooks and check your credit card bill for extra Charges......Just stay away.

  T A
9 months ago
Super friendly staff and quick service.

  Lou Velazquez
4 years ago
The owner is not a man of his word would not reccomend anybody to work for them or get there car fix there

  Steven Dewey
2 years ago
he stopped what he was doing or in between doing his work to help me change a difficult head lite

  Susan Duchesne
4 years ago
Never went there but they were very nice and helpful.

  Matthew Scapellati
6 years ago
Prices are fair and work is prompt, Natalie is a pleasure to work with.