AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jasmin Nieves
a week ago
Chrissy was so helpful in an already delicate situation where customer service had failed me at another store she stepped in and did some research and completed my transaction with no hassle I m grateful to her!

  Marcus Backus
a month ago
First off I would like to give a big shout out to Chuck. I ran into an issue with my vehicle while I was on the road but luckily I happened to be near by autozone so I pulled in hoping someone would be able to assist. When I got there Chuck was in the parking lot assisting another customer with an issue of their own. I explained to Chuck the issue I was having and even though his manager had told him to clock out, He went above and beyond to help me with what I had going on. I felt bad that he was doing work while off the clock and insisted on giving him a tip but he insisted that he was ok and he would just appreciate a 5 star review so here I am giving him the 5 star review that he deserves!!! If you happen to need any assistance with your car needs stop by autozone and see Chuck, he s the man!!!

  Ms. Varnado
6 months ago
The salesperson was very helpful with his knowledge of the parts that I needed. Very friendly and made sure I was making the right purchase. I was a little nervous because I never made a purchase this big before, but I know I made the right choice. Thanks again for making me feel comfortable and confident.

  Cathy Fuentes
a month ago
Best customer service in the area! The employees will always help you all the way

  Evi Morales
a week ago
Thank you Chrissy for always being so helpful! You are the reason I don t go anywhere else!

  Dennis Grant Sr.
4 months ago
I go to the governor street for the knowledge and the smiles and how nice Chrissy she is so helpful It's great that's what we like to see

  charran ward
a month ago
Anthony was great today. I was very happy

  Jacqueline Harris
a year ago
First, I called into AutoZone and spoke with a young man named Jeff about a battery, he was very pleasant and answered my questions and explained how things work with the battery with patience. I then went into the store and continued to speak with him, and he continued to be pleasant and informative. I also received the help of Christina, who was also pleasant and helpful, and last but not least, there was Alexander, who was also pleasant and very helpful, he put my new battery in for me and also, explained how things work, and while putting in the battery we conversed, and I enjoyed the conversation. I can Truly say, even though buying a new battery wasn't on my agenda for the day, my experience was overall Very Pleasant, and I Truly Thank All 3 employees and would recommend anyone to go there (12 Governor St, E.H.). It's very nice to have pleasant employees when shopping. Continued Blessings to them All.Jackie

  Andrea Sanders
a year ago
Staff is very helpful and you can tell they do not want anyone waiting! They try and help everyone. They are friendly and very knowledgeable. The facility is fairly new and still had that "new car smell"!! It is well organized and bright.

  9 9 9
2 months ago
Couldn't match up my spark plug, but the staff was accommodating

  D Daugherty
a year ago
Lee was very helpful when I arrived and tested my battery and ran diagnostic tool following - I can't tell you how much appreciated his assistance! His polite and professional manner is an asset to the company.

  coressa davis
2 months ago
Alex was such a BIG HELP !!! He made my day

  Nicholas Nihoul
2 years ago
Everyone knows that feeling of having car issues and the stress it can bring on. No one wants to deal with that at the end of the work day especially. Luckily, Alex, the employee who works at this location, went above and beyond to help me out. I was so thankful and surprised at his level of service, I tried to tip the man but he politely declined and told me to pay it forward. Had to leave this review to honor that type of character which is a rare commodity in this world these days. Would 1000% recommend.

  Charlie Dejesus
5 years ago
I like to go to AutoZone good customer service employees whenever I go there I have extra cash I tried to buy most to everybody a drink Coca-Cola Sprite I believe they go out of their way to make the customer happy

  Saad Islam
6 months ago
Helped me out with my issue right away. That s why I always love coming over here.

  Courtney Burgess
a month ago
Chrissy amazing help with refund.

  Christina Haynes
a year ago
One of the employees there completely ignored me he acknowledged me and continue to still ignore me. He was extremely unprofessional and disrespectful. He lacks professionalism and customer service skills. I suggest if you can't or don't know how to work with the public you should not work a costumer service environment. I was told his name was Sam I'm not sure if that was true.

  Morgan Silva
a month ago
Very helpful and pleasant. Crispy the Manager was very helpful. Quick and easy checkout.

  AJ Belanger
10 months ago
Counter staff are great, always helpful, friendly. Open late. They get very busy sometimes and can't answer the phone so just call back. They've had nearly every part I've needed in stock.

  Daesha S.
2 years ago
I am not sure what his name is (I should have asked) but he helped me look at my car this morning on 7/12 and answered all of my questions about key fobs. He s very professional and very knowledgeable on cars and I m very satisfied with his customer service. Store was clean and associates very friendly when called this morning asking a question. Prices are good too! Would recommend 100%

  Daniel Garcia
a month ago
Nice guy always helping

  Michael R (Alexanderchitchat)
2 years ago
Horrible service at 10:30 AM on 01/30/2022.Proceeds to counter Hi I m looking for both the lady and man that were in the front ignored me. Until Alexander M. helped me with my concern great service by Alexander M. Everyone else at that time needs to be retrained in company policy and expectations.

  Carmen Velazquez
2 years ago
Dayne Brown provided excellent customer service.. He made sure that we were completely satisfied with our battery purchase. He was very professional. We definitely recommend this store to everyone because of his exceptional customer service.

  herman paul
a year ago
I had gooooode customer service, not to mention great and a beautiful experience today at this store.Isa was very helpful and went above and beyond!SHE IS MOST DEFINITELY A KEEPER

  Victoria Schulz
6 years ago
What a great experience. Sometimes as a lady it's hard to get correct information about cars and different parts, but I had no issues here. Thank you George for your awesome service and for helping with my purchase. The store was very clean and the cashier spent a long time with me to find out exactly what I was looking for.

  Holland Florian
3 years ago
Went to this Autozone to get a replacement battery. A woman there named Natalie was awesome! Great customer service and very patient. She helped me troubleshoot getting a corroded battery with rusted bolts out of my truck and replacing it with a new one. She knows what shes doing and was a pleasure to work with.

  Ashley Benson
2 years ago
I had a Horrible experience. The workers or the MANAGER had no idea how to split a transaction where half the money would go back to my debit card which was the way i paid . They definitely need more training

  Garrett Connolly
3 years ago
This Location is probably the most consistent non-grocery store in keeping the community safe from Covid. I've been in 3 times since the pandemic started. Everytime all employees were masked and employees limited the amount of customers within the store.For a retail employee that is an annoying thing to do, because you know you might get somebody who freaks out at you. I appreciate it.

  Jeffrey Donlin
11 months ago
I like Autozone , always helpful, consistent and patient. I most cases somewhat less expensive then their competitors with good selections.

  Kelvin Edwards
2 years ago
Sold my mother the wrong parts for her vehicle. Looked up her phone number and seen the part she had bought before and still gave her the wrong parts and said it was the same part.These people need better employees and it would help if they knew a lil about cars.