Payless Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Good Girl
2 months ago
What's a Safelite?? As long as I live in New England I'll use Payless and refer any and everyone to them as well. John is the gentleman I spoke with every time I called there. He was polite and knowledgeable, and kept me updated all throughout the process. Nate is the gentleman that actually came to my job in Wtby to fix my window. He Didn't know me from a hole in the wall but I felt as if he treated me like I was family. He reassured me that everything would be good as new and he proved it. He gleaned the glass shards from every nook and cranny of my car, showed me what he did to the window, and tested everything. Thank you so much, NATE & JOHN!!

  Marina Mongillo
3 months ago
I needed my passenger window fixed and when i called they were able to take me in the following morning. I was in and out of the shop in less than an hour. They fixed my window fast and efficiently and the staff was super kind and knowledgable. The price was also very good compared to other places. I was originally going to safelite which overcharged me and had no idea what they were doing. Im so glad i switched to Payless auto. 10/10 recommend Payless auto glass in Hamden.

  Mark Pastor
11 months ago
I searched out a professional windshield installer to replace the windshield on my "new to me" truck and OBVIOUSLY, I chose the right place. John was a complete pro. The minute he looked at the faulty installation of the windshield that came with my truck, he knew exactly what needed to be done. He immediately called Ford and secured a windshield for me and gave me a fair price. I dropped my truck off a few days later and they completed the installation. Everything was done well but even more importantly, completely clean! I would not hesitate to recommend John and his team to take care of any of your glass needs! They are the best!!!

  Eileen Perez
10 months ago
My husband had an appointment today 5/25/23 at 10am. Confirmed with technician. Here comes 11:30am and no call or anything. My husband calls and the guy tells him the window is from 10am to 1pm. Ok fine. A window wasn t mentioned but sure. All day goes by and still nothing! So much for an appointment!! My husband gets a call around 4:30pm, im guessing from the technician but it s too late. Kids are home from school and we are busy now. Forget it!!!! Horrible customer service.

  Scott McGilton
a year ago
They are friendly and the lowest price. Dan is professional. He came to my house and changed the windshield in less than 2 hours. I highly recommend Payless auto glass.

  Abdulito
7 months ago
It was spectacular! Appreciate John and the team, it was a great price and gave me a quick appointment with fast turnaround

  Ronny Casaverde
3 years ago
Best experience with a Glass Company!!Call them on Monday got my windshield replaced very next day !!After wating for about 4 months for Safelite customer service "Windshield replacement"!I've heard only bad things about Safelite and I thought people were exaggerating, but they weren't .. Safelite Sucks !!!*Payless Glass is the company you should go. Thank You guys for being very professional!

  Cris Guess
5 years ago
All the workers were sweet and very kind. they are very knowledgeable. They explained every detail to me. I got a windshield replacment for a great price. Best price in town I traveled from New Haven to this location.

  BARIN KAYAO LU
11 years ago
I had a crack on my windshield. I called and scheduled an appointment for the same day. Jim changed the thing in about 45 minutes. *And* the price I paid was 2/3 the price quoted from another store.Highly recommended!

  E communications llc
5 years ago
Horrible customer service scheduled appointment to have glass fixed in my work truck, that I use to feed my family. Appointment was for 5/31/18 between the hours of 11-3 I called at 12 to get better window. Didn t want to sit around and wait all day. It s 3:17 no call no show no answer. I would not refer to anyone. Arrogance like there the only company around.

  Matt Gade
3 years ago
Amazing experience here getting my window fixed on my truck! Great communication, got me right in, and took care of it in a timely manner. Would 100% recommend.

  Hunter Horsman
11 years ago
I put in a request online after getting a quote from them on their website. They were out right when requested on Monday morning since I put in the request on a Sunday. Done in under half and hour, and they were kind enough to even put the stuff back that was hanging from the mirror. The tech also pointed out that the passenger wiper should be replaced so it wouldn't scratch the new glass. I hadn't even noticed it took damage from the branch that cracked my windshield.Highly recommend them. They saved me about $100 over the competitions quotes.

  Dolores Natale
a year ago
My family did and they came twice and the rear window does not operate from passenger side said its not their responsibility. You got to be kidding a brand new car that was broken into. It worked prior and they should fix it. Where is customer service anymore.

  Z0MBIEMASTA
a year ago
Payless went out of their way to try and help me with an issue another glass company had caused, and when the issue wasnt able to be corrected, they didn't charge me anything. Excellent customer service and nice people.

  Joe Morton
2 years ago
I didn't use the glass repair portion but I did use the car wash and it broke down in the middle of my car wash this morning so I have a half prewashed vehicle and I have to go home and rinse it off myself.Service: Car waxingService: Car waxing

  TS Service
4 years ago
Payless Glass in Hamden and jimmy's team did a great job! i needed it done asap and they handled it professionally and quickly at a fair price! Thank you !

  Vin C
3 years ago
See the guys in Hamden Jimmy and Doug this location does a great job. I am in the car business have been using them for over 30 years aways a great job

  Christine Batts
2 years ago
Payless replaced my window in 2 hours. Glass was special-ordered and they direct-billed my insurance! Thanks Jim

  Elvish O. Orlando Perez
5 years ago
Jim is the guy... he is a professional and very knowledgeable person. Good prices. Loved it! Thanks, Payless Auto Glass.

  Robert Raysor
3 years ago
Best Glass Replacement And I Love The Touchless Carwash Reasonably Priced ( I Wish The Air Freshener Sprayer Machine Would Get Fixed )

  Amber Middlebrook
5 years ago
Super friendly! Helped me put my mirror back on my windshield. I would definitely recommend them.

  Capit�n #1
2 years ago
Need to fix your car wash. The bottom sprayer don't work. 2 time I was charge for deluxe an no under body wash

  davenakasone
5 years ago
They treated me right. It was my first time there, and I didn't have any problems.

  Todd DiBiasi
5 years ago
Best Glass Company around!!! Always quality work and on time.

  Rebecca Lee
7 months ago
Quick, efficient & affordable

  Dee Zee
a year ago
Great service. Fast and professional.

  tnise streater
5 years ago
Did a wonderful job with my windshield

  Bryan Wilfong
a year ago
Nice ppl great work

  MJ Lewis
3 years ago
Excellent service and reasonable price.

  Ll Md Uddin
a year ago
Very nice