NAPA Auto Parts - Yantic Auto Groton

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Martin Cuddy
8 months ago
Stopped to order somethings from their 3 month flyer. I had no problems. They ordered the things not in the stpre.

  Wikki Cap
2 years ago
Been going here for years. If you can't find in store, they can usually order it. Counter staff are very knowledgeable and are friendly. It's what an auto store should be and not like some of these other places that hire anyone that can somewhat use a computer and have no basic car knowledge.

  Reisen Inaba
2 years ago
The staff was incredibly helpful despite my very low personal level of knowledge when it comes to cars. After diagnosing the problem, they had the replacement battery I needed and helped me with the proper tools to replace the battery in no time at all.

  shane whitford
3 years ago
Seem nice and knowledgeable. However, I had a brake line flare break on me. I went back to the store and tried getting the correct fittings they gave me before. I mentioned that I was want sure they gave me the right flared line fitting the last time. They automatically dismissed me as not buying the stuff from them. Basically called me a liar. I even have the receipts and I wasn't blaming them for anything. I was just trying to get everything straight. Not that it matters much, but I went from liking these guys to forget these guys. They are horrible. Unless you enjoy being called a liar

  Thor Heller
2 years ago
This is a good auto shop. Good prices too. I had to get all four brake calipers for an '87 Pontiac Fiero, a difficult thing to get a hold of. They did so in a few days. Two came in from Boston, one from Philly, and one from D.C., and they didn't charge anything extra for the trouble of checking so many shops, warehouses, and suppliers, nor for shipping. The price was very good, especially for brake calipers, especially considering how difficult new ones are to find. The service was fantastic, the guy even remembered my name, and what I was looking for, and the parts worked well, and came with all mounting bolts, plugs, sleeves, and gaskets needed for a brake caliper job. This is why NAPA is the gold standard for parts stores, and this is most definitely a good one.

  Andrea Buka
2 years ago
They had the part I was looking for and the salesman, Adam, made sure I was getting a replacement for the correct bulb out of the 4 in my headlight. Very knowledgeable and great customer service!

  David Arbuckle
4 years ago
Great people. Bob, the manager?, Was very helpful. Even though I was ultimately unable to get the part at NAPA that I was looking for, he looked for any possibility to fulfill my request. Btw, it was an obscure wheel hub for and old trailer. The store looks to have everything else you could ask for. If not, they will find it and order it for you.

  Sarah Dorina Smith-Dufton
4 years ago
I went to get a 8/32 helicoil set and ended up getting some wipers for my Volvo. They may not be the cheapest place around but sometimes it is nice to speak with a real live human and share dog photos and some jokes.

  Keith & Kristine Armour
3 years ago
Helpful staff typical of most NAPA's. Most times the store aisles are not crowded, and they have separate drsignated in and out doors. Counter staff is behind plastic counter shields separating customers and staff. But not all staff wear COVID masks behind the counter. However, they did wear masks when they came out from behind counter for customer service.

  Dan Prentiss
3 years ago
Very knowledgeable employees and my go to store for anything and always get excellent service. And if John doesn't have it he will find it best Napa store I have ever done business with.

  Kyle
4 years ago
Same people as the old Bumper to Bumper at this location, they are the best. Actual knowledge instead of relying on the computer. Don't buy parts anywhere else.

  Lynn Ciccone
a year ago
Not warm and fuzzy but straightforward and honest. Let us return an unused battery after some confusion.

  Robert Thompson
a year ago
Have been dealing with this location for over 30 years. New management, but still seem to be very friendly and helpful.

  Moses Brown
a year ago
Fast delivery reasonably priced parts friendly staff

  Ebenezer mudgett
4 years ago
Kurt was very helpful this store is always good

  John Sabados
5 years ago
My go to for car parts even hard to find parts and accessories, if they dont have it, 9 out of 10 times they can get it in the store next morning.

  Fred Revoir
4 years ago
They have helped me a great deal keeping my fleet of older vehicles on the road.

  iEateggs Everymorning
2 years ago
They tested our batteries for free, which is very generous of them.

  W007H
3 years ago
Prices are high but they help u better than AutoZone and O'Reilly's

  David Worthington
4 years ago
These guys will spend the time finding any odd ball stuff you might need! They also help a lit with boat parts!

  Richard Bunch
2 years ago
Had what we needed and were knowledgeable enough to make sure it was what we needed and would work

  Ernest Adams
3 years ago
Needed a gas cap to pass emissions testing. Friendly, fast service!

  Benjamin Long
2 years ago
Man said clamp bad. Clamp good. I fix cars hmu.

  Jack Maliszewski
a year ago
The go to place for automotive parts and accessories.

  Dennis Hannon Jr
3 years ago
Always great parts at the right price

  Jaimie-Lynne St. Onge
3 years ago
Excellent customer service! Truly superb!

  Edwin Cruz
4 years ago
Great people, very knowledgeable staff.

  Donald Carter
2 years ago
Very helpful crew, and knowledgeable

  Gordon Engvall
4 years ago
Always very helpfull.

  kristie shortt
3 years ago
Always helpful