Lia Hyundai Enfield Auto Repair & Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aubreyana Burnett
2 months ago
It s always a great experience working with the guys on the service department at Lia! They are ALWAYS explaining your service with detail so you understand exactly what they are doing regarding your vehicle, making every customer comfortable with the realistic wait time while checking on us through out the service time, and making sure we have the needed contact information and knowledge of who we worked with if there are any questions. I commute from the Hartford area JUST to work with Angel and Michael simply because of these things. The guys there are great! By FAR the best service department I ve worked with especially having a new vehicle!

  Juliana Medeiros
2 months ago
I ve bought 2 cars from here and exceptional service every time. Everyone is so kind and helpful. They really make sure you re happy with your selection and to me, that is so important. So thank you so much to Lisa, Carlos, Tony and Nick for making buying a car such a breeze.

  suehelen pacheco
2 months ago
Angel Varela was awesome he was super helpful, answered all my questions and went the extra mile. Angel made my service visit a breeze, A1 customer service Angel keep up the great work. Balise Hyundai is a lot closer to my new home but I will continue to take the ride to Lia Hyundai.Thanks again

  MariAnne Quigley
a month ago
I recently purchased a car at Lia Hyundai. Michael Lochard did a great job providing the new car service for the sale. The car looks super inside and out.

  ira anopolsky
a month ago
Great customer service. The work they performed on my car was excellent. The loaner I used was clean and a nice ride.

  Cynthia Guadalupe
8 months ago
Bryan Good greeted me with a smile and a welcoming good morning. He explained in detail the service the car was to receive. He proceeded to tell me the roundabout price, due to a coupon I handed him. He told me what time the shop closes and where I can pick up and pay for my vehicle after the service completion.Bryan Good was still there after 1 p.m. He greeted me again and handed me Complimentary Roadside Assistance with BG service, due to my coupon. He explained it to me. He was a complete pleasure to deal with.Bryan Good delivered my vehicle as cleaned as I handed it to his care!Thank you, Lia Hyundai for hiring a reliable and respectful team player.

  Ashley Clark
3 weeks ago
Great service! Appointments made easy. Thank you Michael Lockard.

  Jeff Kroll
4 months ago
Went in for an oil change and they found that one of my tires had a nail in it and fixed it. Service is always great. Thanks Angel Varela!

  Riyaz Rahman
3 weeks ago
Exorbitant spare parts and labor prices was the issue. Apart from that, the service provided by namely Angel Varela was outstanding.

  Linda Lewis
10 months ago
I came in for a Service Campaign and Bryan Good was friendly from the moment I walked through the doors. He took care of checking me in for my appointment quickly and gave me an expected wait time. My wait was shorter than expected and it was a pleasant time in the waiting room with other customers. I was offered a snack and tea or coffee. They even put a fireplace view on the television.

  Anabella Ruiz
5 months ago
My experience with Melissa Macri is excellent, she took care the first problem I addressed that needs attention to be fixed, oil filled more than the maximum level that caused the oil pressure low icon to appear and took back the car to scan when the ingine light came on and AI on the panel and temporarily cleared it. They reassured me that the car is still drivable and will call me when the loaner car is available in order for the ingine problem to be fixed by Alfa Romeo in Hardford for the parts that needs to be changed caused it will take at least a week before I will get it back. The car still running good but sometimes the ingine light comes on when it doesn't start on the first attempt and goes away after the next try. My overall experience so far is very good.

  Ed H
a year ago
Had my Santa Fe in for warranty service and very pleased with service department. Checked in with Michael Lockard upon arrival and process was quick and professional. He advised me approximate length of time to fix the issue I was having with the horn. He called me within the time he estimated and let me know the car was ready for pickup. Very happy with service and would recommend Lia and Michael to others.

  RaiRaiBrown
5 months ago
Michael Lockard is the best, he goes above and beyond to help. I would strongly recommend him and Lia Hyundai of Enfield.

  Julie Nadeau
4 months ago
I had a recall on my Hyundai and Michael Lockard took care of it. It was a quick appointment and the car is running great!

  Alex Neil
4 months ago
Brian Good did an amazing job with assisting me. He understands what he s doing and I felt heard and appreciated.Services: General repairs & maintenance, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto maintenance, Oil change

  Pat Kennedy
4 months ago
Michael Lockard was very helpful. The service was prompt and professional.

  Kerry T
8 months ago
Was able to get an appointment that same week. Great experience here, Brian Good was courteous and my service appointment was quick . Waiting area was clean and quiet.Service: Oil changeService: Oil change

  Kristin Eddy
11 months ago
I recently took my car in to get some recalls taken care of, one of which was getting the anti theft lock system installed on my Elantra. In the past I have not had the best experiences at the lia Enfield location, but this time service was quick, painless and at no cost to me because of the covered recalls on my car. Micheal lockard was the service manager on staff, he was professional and called to let me know my car was finished in a timely manner.

  John Hooper
7 months ago
Michael Lockard is always pleasant and provides me with answers to my questions (I m not a car guy and he never talks down to me).Service: Oil changeService: Oil change

  Patricia Knapp
a year ago
I was greeted promptly and professionally upon my arrival by Michael Lockard for a scheduled Campaign Service (underbody corrosion coating) and service started right away. Check-out was friendly and quick.

  Mike Shattuck
10 months ago
Lia Hyundai in Enfield provided us with great quality , timely service, we had been dealing with scheduling issues at the Hartford location and Michael Lockard was able to go above and beyond taking care of our issues, thanks for the great service.Service: Air conditioningService: Air conditioning

  Eileen Blouin
a year ago
Service Advisor Michael Lockard took the time to discuss options and best pricing for servicing my vehicle. Service was performed in record time and the car drives so much better now.Service: Auto brake replacementService: Auto brake replacement

  Heather Drinkwine
3 weeks ago
Angel Varela was so helpful and personable.

  gary crawford
4 months ago
Devin was very helpful and polite. Great kid to work with

  Karen Kryla
7 months ago
Mike Lockhart took care of my service. He is friendly and courteous.

  Shirley Weston
a year ago
Michael Lockart always kept me informed on what needed to be done to my car, including gow they were handling removing 9 squirrels from under the hood. I am very pleased with Lea Hyundai, however I will be moving to Berlin, Ct and will have to find a new Hyundai in that area.

  Ann McQuade
a year ago
Thanks for doing what you do!Especially Michael Lockard for making my service experience better by his exceptional support and guidance he provided. I valued his insights and thankful for his pleasant attitude.Service: Auto maintenanceService: Auto maintenance

  Khalil Little
a year ago
I absolutely love the service team. Headed by Michael Lockard, he was courteous, professional and thorough. Gave me some helpful hints about the maintenance of my Tuscon.Services: Air & cabin filter replacement, General repairs & maintenanceServices: Air & cabin filter replacement, General repairs & maintenance

  Jerry Wernecke
10 months ago
I took my 2018 Hyundai Santa Fe SE to Lia Hyundai, for a recall that updated the security of the ignition system. A video on tiktok showed ingrates a way to easily steal my car by punching out the ignition and using a USB cord to start the car, & steal it. Talked to Mike Lockard, and he got my ignition updated with new software. This will prevent the use of the USB cord. I was unable to get a quick appointment at any other area Hyundai Dealer, so I appreciate Lia's fast response.

  Andrew
a year ago
tried to rip my mom off with a scam recall, held the car hostage until I paid them a "diagnosis fee", even though the problem had already been diagnosed. Said my mother agreed to pay it, turns out they lied. All of these great reviews are very surprising, maybe they just rip off older women.