Cliff's Auto Body Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Page
6 months ago
Takes advantage of young driver. Very rude. Car towed from an accident, charged us to take medication and medical equipment out of it. Charged ridiculous outside storage. Damaged car more that was from the accident. Had my car towed from them to a reputable autobody repair shop.

  Kyle Napierata
a year ago
My son hit a tire in the middle of rt44 in Pomfret this morning.....and it got wedged under the car. His insurance co sent Cliffs out to tow. They got there in a little over an hour (not bad for this early morning). Driver was professional and got the car on the truck super quick. Great job!

  Jeffrey Stearnes
a year ago
I had a car towed there after my wife got t-boned. Rick was very aggressive and Unprofessional. He tried to intimidate my wife. He bad mouthed and lied about our insurance company and also other repair shops. He tries to double charge.

  Nicholas Langiano
a year ago
Truck parked in the driveway of my building and driver kept honking the horn. Politely asked him to stop, he got angry, swore at me, called me a Karen, then told me to get back in my apt "or else". Called the business line and a sleepy man said they were backed up because of the holiday weekend and didn't know what was going on, but that he'd look into it.

  Car BC
2 years ago
I was stranded at 11:30 pm on a cold night in what might as well have been the middle of nowhere and called AAA for a tow. They assigned me this company and gave me an ETA that I felt was too long but whatever; beggars can't be choosers.When you get an tow with AAA the driver is supposed to reach out to you 30 mins before the ETA to check on you and tell you they're on the way. I know this all too well from getting many tows over the years. I never got my call.I reached back out to AAA ten minutes after the ETA only to be told my tow would be here "soon". I waited 30 minutes after the ETA (alone and cold, remember) and at this point it was after 1 am. They didn't show and I ended up getting help from someone else.Long story short: this company is unreliable and they shouldn't be part of a 24/7 roadside assistance service if they aren't ready and willing to deal with these situations with a sense of urgency.

  Daniel Carranza
9 months ago
Tows 24/7 , but only operates to pick up towed cars from 8am to 430pm. Normal human earth people who work till 5pm , won t be to pick it up on time.

  Cindy Sandberg
a year ago
The man who answers the phone is very rude and unprofessional. Myy car has been there for 30 days and I desperately need the car. I need to get a kidney Transplant patient to umass for appointments and this man had no empathy. When I get my car back I will never use this place again.Service: Auto body & trim repairService: Auto body & trim repair

  K V
4 years ago
They did an amazing job on my Jeep after a deer hit me! They did the work with in 2 weeks, they were very nice and pleasant to me and my car was super clean (my car has light grey leather so I was nervous). My family will never go anywhere else!!!! They offer towing too. Great place great people!!

  Taylor Ayotte
5 years ago
Past couple days I have been calling to see about my boyfriends truck that got towed about a month ago. My boyfriend is in the hospital and I m trying to relieve some pressure for him when he gets out. Every time I call, same guy is very short and rude with me. Some days are busier than others I understand but not an excuse to be rude. I called this morning and he says it s been there over a month we open at 8 in short tone and hangs up. Mind you, there are no business hours online. Not helpful in the slightest. Avoid getting towed to Cliffs Auto! They will avoid your questions so they can add more storage days and hang up on you.

  Janice DiBonaventura
5 years ago
Car suddenly died. Called AAA. Within 10 minutes Cliff's Towing showed up. Dayton (hope I spelled his name correctly) had to re-direct my car so that he could load on the flat-bed. He did the whole job effortlessly while I just stood by. He drove the two of us to the garage which was about 1 mile away. He was kind and courteous and most pleasant. Within those few minutes I met a young man with very strong work ethics! What an asset he is to Cliff's.

  Lisa Diamond
2 years ago
My passenger tires were stuck in a rut on the side of the road. They did a great job pulling me out of a tough spot. Got here super fast and were very professional. Thanks again!!

  Casey MacCracken
5 years ago
Worst towing company I ve ever had to use. Extremely rude and over priced. I went to the business three times and they gave me three different excuses why I couldn t pick up my car. Avoid using cliffs

  Mikey M
2 years ago
Worst tripple aaa experience ever tow truck driver didn't wanna tow the car is calling me off his personal number to harass MeI'm waiting in the parking lot with my disability child for him not to even show up .don't depend on cliffs or you'll end up stranded

  Jada Nicole
6 years ago
Can't even get into the place to see the damage to my own vehicle. Guy in the office was very rude and told me to leave until the next day. Won't be doing any business with cliffs in the future.

  Jas Whitfield
8 months ago
Tow truck drives dangerously. Please give extra vechile training

  Bruce Langevin
3 years ago
Wonderful towing service. Very quick and professional.

  INTERSTATE AUTO SALES AND SERVICE
3 years ago
Very rude and hostile service. Intimidating to young customers, Not customer or college friendly.

  Mark Horvath
4 years ago
Cliff's was great, just owned by Knox's Towing and they are horrible.

  Suzanne Bulmer
2 years ago
Did a very nice job repairing my car.

  Melissa Nichols
3 years ago
I was very happy with my service. Very professional.

  Mark LaCoille
a year ago
Easy service. In and out with out a hassle.

  Leslie Hussey
5 years ago
Very helpful, kind staff.

  Melissa Baines
3 years ago
Horrible

  Ryan Jordan
6 years ago
Stand up guy.