AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lena
a month ago
i was so so pleased with the customer service - on two separate visits i was helped by Ethan. he was so helpful and took extra time to help me solve my headlight issue. shout out ethan :)

  Abel Ayala
2 months ago
Very good service. If they didn't have the parts for me they would locate one of there stores that have it .

  Jen Lynne Ackerly
2 years ago
The staff were very helpful and installed my battery when it fit my schedule. My daughter and I enjoyed the experience. Affordable and convenient.

  Ellen Suarino
8 months ago
Went into store tonight to return something and Ian made it so easy for us. He then found us another item that suited our needs better and even installed it in our car! He was a tremendous help tonight! Thank you Ian!

  OCR Kings
a year ago
Super friendly and knowledgeable staff. I really appreciate the assistance they gave us, and the honesty too. They gave me advice on better options for my car, above and beyond their own products/services... You don't find that level of transparency and care everyday. These are my go to guys now!

  Natalya Davis
a year ago
The new store manager Will went above and beyond to help me on this rainy Sunday morning! His excellent care and customer service started when I called ahead regarding my tire pressure. Not only did he restore my tire pressure, he gave me some tips to address my issue and he helped get me and my family back on the road safely in a matter of minutes. I live hours away in another state but travel to the area about once a month. Will definitely be back if necessary for my auto needs!

  jason Mr Burnslow retamar
3 months ago
This place is clean, friendly and has everything you need to save the day

  Taryssa Kilian
a year ago
The best AutoZone EVER! I wanna give a shoutout to Danny, I just came in with my boyfriend to get brake pads and routers and we ve been super nervous about doing the work ourselves, Danny was so helpful and was able to help us get everything we need. We left feeling prepared and confident to get the work done! Thank you Danny!!

  Shane Klesh
2 years ago
I needed to find the correct Oil for my car but it needed an odd additive, not only did Vivixt T. help me find the correct product but he made sure I got the best price possible as they had a deal going at the time! Very helpful and knowledgeable, promote this man!!!!-Shane

  Joshua
3 years ago
I came in the store with a few broken bulbs and not a clue. An employee by the name of Zach C spent a good chunk of time identifying the bulbs and finding me matching replacements. I tried to tip but he refused. Very good service here.

  Charlie Nostrand
3 years ago
The crew at this store always goes out of their way to help me get the right part. It's refreshing to have someone come up to you and ask "Can I help you?" instead of having to hunt sales help down. If they don't have the part, they have always been able to get it in a short span of time. This store was well set up for social distancing, which was great to see. The Federal road store is my "go to" store - -great staff and service.

  Adam F. Esarey
5 years ago
I've always liked the help I get here. Even when noone knew or I needed to create something they helped me figure it out. If I didn't get there help id be without a car till I ordered the part. Prices are good and the parts that need to be ordered come quick.

  Sherri Hill
2 years ago
I stopped in today to purchase new windshield wiper blades and headlight bulbs since one of mine was blown. Fauthan went way above and beyond. He discussed my options with me, showed me the prices for the options, and then installed my new wiper blades and light bulbs for me! My Nissan Juke fought him every step of the way, but he never lost his smile or professional composure as he wrestled with my headlamp assembly until he had successfully replaced the bulbs. It's rare to find such incredible customer service these days, but this was the real deal. Thanks so much for taking care of me and my stubborn car!

  Rebecca Lai
3 years ago
Fantastic service. Jeremy found the parts that I needed, replaced the front and rear bulbs and had me on my way in 15 minutes. Give that guy a raise, he's the best! Highly recommend.

  A Da Silva
a year ago
Excellent customer service, I called ahead with a question was prompted responded and once we were there was assisted by Ryan, Daniel and Eternity who walked the extra mile to assist us. We appreciate you all.

  Brenda Arico
3 years ago
I had to exchange a battery that was on warranty. They were very helpful. The guy that did the return was nice. The guy that put the new battery in my car was very nice. I have used this auto zone in brookfield ct for years and highly recommend it!!

  sengelbr
5 years ago
Great store. I've been coming here for years and they are always friendly and willing to help. For instance they tested my car battery for free in the parking lot, then put the new one in for me while I watched.Whatever you need for your car they can help you with, so visit with confidence.

  Jessica Halas
4 years ago
Ended up here after my dealership quoted me too high for what I wanted to spend. Was greeted by Yareliz when I walked in the door and she attended to my every need. She even helped me install my part in my car. I can't thank her enough! Will definitely be returning!

  Dj Patterson
9 months ago
They had free tools that I could use to fix my battery cables/connectors. Saved me a ton.

  Brett Read (BirdGuy)
4 years ago
The Employee Held A New Starter For My Car Until PayDay To Ensure My Car Would Live Again!!

  Scott Barnet
4 years ago
Miss Jhade B truly went above and beyond with her help with my car. As a first time car owner she let me know what exact part I needed and how to install. Great people. Great parts!

  Mia San Antonio
6 years ago
Orders placed, but they have NO IDEA if they came in or not UNTIL the customer calls or comes in?!?! IDIOTIC. You placed an order. Said it would be in the next day at 9 am. CHECK FOR IT, so that if it DIDN'T come.in, he customer isn't wasting time and fuel coming in! That was the "manager" Danella who gave me those "jewels of info". Nice business practice. Then offer me a discount on crap that's under WARRANTY! Whatever!

  Justin Renda
2 years ago
My go to store but they are usually out of stock of something I want or need. The car detailing products seem to be improving with what they carry.

  Jim Mangi
4 years ago
Well organized store. Found what I needed quickly without needing to ask. First responders get a 10% discount, so don't forget to ask for it if you are EMS, fire, or law enforcement.

  Summer Hoogenboom
2 years ago
I came in to buy a part for my car and walked right back out because no one in the store was wearing a mask, customers and employees included. It s not called a mask suggestion, it s a mandate. Reporting to the Department of Health next.

  rich_traveler 365
7 years ago
Ok for things that you can go pixk up off the shelf. But the staff lacks the knowledge of a "Parts Professional". They all seem nice but it is just the way a large Corporation is run :(

  Matt
6 years ago
The staff here are super friendly and always know what I need. Their selection of products is unmatched and I really like their tool rental service.

  Meghann Munson
6 years ago
Great service. Kyle was excellent and knowledgeable. They knew exactly what i needed and he swapped my battery out for me in minutes!

  Damian R
a year ago
You can find what you need and staff is very helpful. Items are a bit more expensive than other places.

  roger vonschleusingen
a year ago
WHAT THE STORY WITH YOUR WEB SITE , I CAN,T GET IN AND FIND PARTS, YOU CHANGED IT FOR SOME REASON, I KEEP GETTING STUPID OFFERS, NO HELP TO ME ,...VERY FUSTRATING TO SAY THE LEAST !!