Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Goofy Boyz Entertainment
6 days ago
Worst advance auto-part store their is, the supervisor their is very unprofessional and can t be relied on if you purchase an item they would personally try their best to not give you your refund back even if you have a receipt and the item hasn t been open. I went to another advance auto-part store and They were very professional and handle the situation like a real supervisor should and gave me my refund back no problem. Blue hills advance auto-part store needs do better.

  Rayvon Dean
3 months ago
Please stay away from this location and their parts. I bought 2 batteries from advance auto from the blue hills location the first battery lasted 1 year the second battery lasted 4 months. Please get your batteries from interstate, it might cost a little more but it s worth it.

  Maliki Allgood
6 months ago
Horrible customer service! The tall linky male employee told me to return an item to another store that I purchased a few moments earlier because he was upset they were understaffed. Our first interaction wasn t great which was the reason we returned everything. I was assisted by a younger, female coworker who did my exchange without any issues and apologized expressing he was currently in charge. After the tall skinny male took 10 minutes helping other clients (very rudely) to whisper that over his breath, and not help me.

  DS Will
5 years ago
They're okay over there, some associates actually know their stuff while I've met one that knows enough to get by. The customer service is generally good and there's almost never much of a wait for me - I think that's good. Oh, and the best part is that you only need your phone number on the purchase to do a return. I love that I don't need to keep my receipts indefinitely.

  Aaron Davis
4 years ago
Convenient location for me, really good oil prices, had an item I needed and cheaper than online auto supplies. Have to look and usually wait for assistance. Need counter help. Battery replacement is only 3 years. Interstate Mega batteries are 5 and much better and on sale for 98 at Firestone. Items with wrong price tags

  Percy
a month ago
Amazing customer service

  Melissa Mascola
6 years ago
I bought my battery online. The guy already had the battery pulled waiting for me. He came right out with the battery & changed it for me. He recycle the old battery. Probably took 15 minutes. I Couldn't have had a better experience!!

  Alan Megazzini
6 years ago
Not impressed at all. They usually have between 2-3 people working, but only one of them knows what they are doing. They are pushy and do not listen. Informed the guy of what i needed, and he typed the wrong thing three times not knowing what it was. Then tried to push oil and a filter that i needed to decline three times.

  Wil Ketchin
11 years ago
I ordered an alternator for my car on a Thursday. They said it'd be there in 3 days. Well... I called on Saturday, Sunday, and a Monday (2-3 times each day) and NO ONE PICKED UP. Here I am, immobile.. Calling and calling.. RELYING ON THIS PART.. and no one can pick up the phone? Or even call me for that matter to say the part is in? I have bought parts from Advanced in the past, and they typically call ME when the part comes in, why is this store different? I find it insulting that they won't even pick up their phone. Are they avoiding me? They picked up the phone when I ordered the part.. It just doesn't make sense.

  Michael Downer
3 years ago
Horrible service and very rude employees, I dont normally write reviews but I said please and thank you multiple times and never got a response wll. I would rate 0 stars if possible, will definitely not return

  Proverbs2420
5 years ago
Not a bad place at all. Clean wide parking, handicapped spaces. Lots of products in stock. Staff is friendly and semi knowledgeable. I would prefer this location as opposed to others that I visit.

  andrelle beverly
5 years ago
Good service but door and website says open at 7:30 nut they dont open until 8am. I needed to make a purchase before goimg to work got to the store at 7am and waited until 7:40 store was still closed so i called the girl says were open at 8am smh i was 1hr late to work

  Jenny
2 years ago
Loved the customer Service in this Auto part.The Guy I think his name was Alfred helped me with what I needed.Very clean and friendly guy.Will go back again.Ppl like him are needed more

  Roxanne
5 years ago
Employees were very helpful and friendly. They had the best price for the big battery for my BMW 740 il.

  Kiewanna Gonsalves
2 years ago
Julian and Alfred will assist and are persistent in meeting your needs as long; as the individual presents the correct information for them to work with.

  King Davis
6 years ago
It was the best service I have had in years. The young man was very helpful and explained the differences in products and prices.

  Stella C
2 years ago
Nice place close to home to get my windshield wiper fixed up. Staff is friendly and they have lots of parts!

  Heather Warren
2 years ago
Very helpful employee s and very clean inside I get all my parts here and highly recommend it

  Destinee Chambers, PhD
5 years ago
Great customer service EVERY time! Very welcoming and helpful at this location.

  Kevin Yudkin
2 years ago
I did not end up buying anything. But the service provided by the people who work there was excellent

  Tasha Walker
6 years ago
Always in and out, the staff is amazing and I never pay full price with online coupons, order online then pick up on store!

  Tyler Kozaczuk
5 years ago
I definitely did not have a pleasant experience visiting advanced Auto Parts the three gentlemen working were more worried about their lunch break and what they were getting for lunch then the line of customers that were waiting there to be helped.

  Lexx Vazquez
5 years ago
I love goin to this one they have good customer service n they on point with what they sell... my guy luis

  Romario Smith
6 years ago
Awesome place to shop. Always have what I need and customer service is top class.

  kevin majorz
3 months ago
My favorite place

  Joseph Freda
4 years ago
Not knowing too much about cars is no problem at Advance. The staff is always professional and friendly, very knowledgeable.

  Chris Hayes
6 years ago
Pretty good auto parts store, not usually a line here, usually more than one person behind the counter.

  Kim Nielsen
6 years ago
A very nice young lady installed my battery today, many thanks to her...blue hills ave store...

  Fiyah *RHED* Rhedz
5 years ago
Always helpful... should really make the the Puerto Rican dude(sry lol) who is ALWAYS there a manager...

  Jenna Wetzel
3 years ago
Easy and convenient order online for in store pickup. Always my go to