American Auto Specialists
4.4 (24)
1381 Wilbur Cross Hwy, Berlin, CT 06037
(860) 530-5891
americanautospecialistsinc.com
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Phil Holtz
3 years ago
March 2020 - I purchased a 2009 Audi A4 Convertible. The car is great and the service was excellent. Danny and Donato were friendly and helpful in getting me into the car I wanted within my budget. They worked hard and fast to get me taken care of before the DMV shut down. It felt like the ease of buying from a private seller without the hassle of dealing with the DMV. Would highly recommend.
131601
3 years ago
Don and Danny are very honest and great to work with. They do excellent repair work at very fair prices. I have them do all our vehicle maintenance and repairs and have never been disappointed. They are also excellent for used car purchases. We have purchased two cars from them and will continue to buy in the future. If you haven t tried them, do so, you will not be disappointed.
Yari Rodriguez
a year ago
Great family owned business that sold me a great affordable car for my daughter
LV
a year ago
The most kindest, helpful and honest guys ever! They do an amazing job and I would never take my car anywhere else. Good prices and fast service!
Kevin McGill
8 years ago
Danny and Danato are the best! I bought the nicest used Saab from them. It was in superb condition I couldn't be happier. They made the buying process very easy and were way easier to deal with than any other used car dealers I shopped around at. I would recommend them to anybody who's looking for s good deal on a solid used car.
Crystal Kelley
5 years ago
Bought an Acura about a month ago. The owners would have sold it with tires with no tread if my dad hadn't seen that (my own fault). They were friendly, helped me out so I could afford it, etc, but now that I have the vehicle I've noticed several problems with gas smell, loose undercarriage pieces, electrical issues and still no new tires as promised. When I call either the guy isn't in or my call goes to a full mailbox. Severely disappointed in my experience here..Update: after several trips back and forth, these guys did come through on all their promises. The tires are brand new and solved most of the undercarriage noise, the accessories work as they should, and i am satisfied with the work done. Communication could have been better, and their phone is prone to hanging up on people, but overall ended well.
Jeremy Claudio
5 years ago
Bought a 2006 Cadillac CTS from here in summer of 2017 with 123k for almost $6k. Failed to inform of a differential leak, I lost control on the highway. Thankfully no accident. New diff installed, drained the wallet lol. So many misfires , and still having a misfire, but I cannot afford to keep up right now. car was not thoroughly inspected before being sold , but besides a few problems here and there , as to be expected on any 13+ year old car , it still runs smooth and fast. For how much longer , I don t know. But there s 140k on it now and no major problems besides a big oil leak that I have no idea where it s coming from. Great people , friendly , but should look at safety aspects a little better. Regardless , I m still happy with the purchase and would still recommend as they have great customer service and very personable and easy to work with.
Noreen Pace
4 years ago
I recieved excellent service and professionalism in a timely fashion. This is the second car repair I have had in the past 9 years. I would highly recommend American Auto Specialists.
jim lanne
6 years ago
Unreliable communication. I wanted to buy a car from them and they sold it out from under me probably because they could get a better deal than what I offered. Very unprofessional
young kim
2 years ago
The repair cost is alway honest and reliable, so I love it even if the shop far from my house.
Erik B From CT
5 years ago
Great experience. Definately made me feel welcome and jumped through hoops to help me out! Lot was clean and well maintained. Would recommend
Raul Diaz
6 years ago
Very good customer service. Everyone there is very professional and polite. I just wish there was more people there who knew how to refund customers.
Jenny S
6 years ago
Danny definitely do take care of his customer and I have to say we have finally find a mechanic that we trust.
Luis Lesmes
5 years ago
Sold car with a bad engine leaking; as of today not resolved.....low customer service skills shown while discussed the leaking issue; very disrespectful attitude shown.
fanta camara
2 years ago
They are good people. Very kind and respectful.
Melissa Scagliola
a year ago
Always great service and prices! Longtime customer!
Loso Maloso
6 years ago
The place to go for used cars and service.
Courtney S.
5 years ago
Great shop
Alex Cerone
7 years ago
Amazing service