O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nancy Blanks
4 months ago
V�ctor cashier gave us great customer service, he listen to what we needed and even figure it out together when we had no idea I really appreciate all his help and great customer service, especially in this time where none knows what good customer service is, or time for there customers. Honestly appreciate you. Thank you

  Jessica Chappa
4 months ago
There were more than 3 people working when I went in. There was only one person behind the counter helping someone, and the rest of the workers were in the back talking, and it wasn't anything to do with the store. I waited there for almost 20 minutes for the other workers to finish their conversion.

  Ladee Jay
5 months ago
Victor was more than an amazing associate today he truly deserves recognition and lots of respect for his help I can't get over how much he helped me today!! Thanks Victor

  Sarah Bennett
2 years ago
I was looking for a specific shade of Dupli-Color for a project I have been working on.The tall gentleman with the ponytail and glasses, whose name I didn't catch unfortunately, my bad, was extremely knowledgeable and helpful. He knew exactly what I was looking for and where it was. So thank you to the random Native-American guy at O'Reilly Autoparts! You rock!

  David DePastene
2 months ago
Great staff. Can usually find what you need

  Amada Borquez
a year ago
My wife and I went in on a Sunday when it was very busy in the morning. Must have been about 15 people in that store and only one young lady with bright red hair running around helping everyone by herself on two counters. This young lady was so fast with everyone, kind, and smiled and said hello to everyone. We were last in line when we got to her counter. She was very sweet and had a big smile and big beautiful eyes. I was having trouble remembering but she was very patient and helped me figure out the part. My wife was wanting some things but couldn't find where they were so when she asked this young lady, she ran and got them for her along with other things she would need also. All this time, she kept everyone in the store smiling and grabbed things for them along the way as she was looking for our things. The amount of patience, knowledge, dedication and love for the job this young lady has is astounding. My wife says her name on the receipt is Missy, but I think her name should be Angela, because she's truly an angel and a blessing to everyone who meets her. Thank you young lady. Thank you for treating these old crows with kindness, that's very hard to find now a days. We will surely be back.

  Boon Siam B-Tech
7 years ago
Store is nice, price is good but staffs seem to be in stress of something and seem to be long day for them already but check out is fast

  Bill Robinson
9 months ago
I went to the O'Reilly Auto parts on 72nd and Federal in Colorado. I asked for a brake light bulb for a 2000 Lincoln LS sedan."Front or Back," the lady asked me."It's a brake light," I said."Cars have both," she said wearily.Now I don't know about you, but I've never heard of front brake lights and there certainly are no front brake lights on a 2000 Lincoln LS."Have a nice day," I said and left.In this culture it's more imporant to be right than to be accurate. Don't go to this store and tell anyone looking for parts to go elsewhere.Good Grief.

  DOOMS Channel
a year ago
Worst customer service I have literally ever experienced. the vastly lackluster and obviously uneducated cashier was very unhelpful and rude and maybe if she spent less time on her phone and wasn't to lazy to go outside to do a code reading she would be a bit more valuable to their store as an employee. Her excuse was it was too cold to go out to read a code and had me do it myself and then wasn't willing to print out a error code sheet when I have literally done this before at this exact location the day before yesterday. No excuse to treat customers with disrespect either after we were nice the entire visit. Will never go to this location or probably O'Reilly ever again. Auto zone usually has better customer service. The overweight lady with the dyed red hair with receding hairline "helped" us.

  Lexi Bowman
4 years ago
Absolutely wonderful experience! The manager, James was great! Addressed my problem and got me out the door with a smile on my face after my frustrating morning dealing with other auto part stores. Took time from his busy store to make sure my battery was installed correctly! The rest of the store was also wonderful! Very easy going staff and a fun but professional environment!Thanks again!

  Arthur Medina
6 months ago
These guys went above and beyond to test my alternator when other stores just made empty promises

  Kendall Bare
2 years ago
We changed our brakes in the parking lot so we d be close to the store if we needed anything. Jose was so accommodating and kind! Any questions I had, he answered. He went above and beyond and even helped us with the brakes. (We had no idea what we were doing lol). This guy deserves a raise!

  Cai P.
5 years ago
Pretty decent store. Staff tend to seem a bit stressed the number of times I ve been there, but are fairly polite and willing to help. Store typically is fairly well stocked as well and does not appear messy or anything of the sort. Definitely not a bad one to visit, but not the most amazing one either.

  Cleopatria
a year ago
I had issue with one the guys who checked on my car he broke the screw the guys there were not helpful i called the big boss Dana who is in charge of all the location he was kind, proffosinal, he fiv my issue with it few hour's thank you for taking care if it.

  Colten Tobin
4 years ago
Was an awesome experience. The manager James was very helpful. He took care of us all the way through. He helped us with our headlights and high beams. The car has front damage so it was difficult to fix. But he stuck it out and helped with everything. He even had a lot of advice. So thankful. Won't be going anywhere else from now on.

  Isaiah Garcia
7 months ago
Great and fast service! The technician was very helpful and nice.

  Mig Migs
a year ago
Clean store, good inventory. Missy comes off really nice at first but then turns nasty with customers. Very unprofessional. Get Phil or someone else to help you out. Avoid her at all costs.

  Tobie Thiel
5 years ago
Danielle was super helpful and very sweet! She replaced my battery for me, cleaned my terminals, and took the time to help me figure out why my check engine light came on. Once the code popped up, she looked it up and found numerous threads on the issue, and we went over it together. Had good conversation in between, and she seemed so willing to help! Thanks girl!

  Amber Gawlowski
2 years ago
I needed a battery test done waited in line for 10 minutes and the worker told me to hold on because there was a line of customers behind me. Really I've been standing here for 10 minutes!! If I needed a part I was going to buy it through you guys not anymore.

  Heather Lynn
4 years ago
I had an awesome experience with the manager, James. He made everything a breeze and was super knowledgeable, professional, trustworthy, and made me laugh! I will always come back to this location whenever I need anything. Highly recommend!

  Lourie Ferrin
2 years ago
It was ok the manager there on Saturday afternoon was quot rude. He didn't want to give us a full refund on a product that we needed two parts to and they only carried one he said there was Grease on it and it looked like we were trying to install it so nobody would want a used part the only reason there was Grease on it was when we were trying to compare it to the other part the associate opened it and held it up to the one part that we had to me that is just unexcusable

  Sam Carnes
4 years ago
I was driving into Denver, and hit a patch of black ice. I slid off the road into the side of the mountain and broke my drivers side, turn signal. James and the staff had a part ordered and there by noon the next day. They were more than helpful! Great staff! I appreciate you guys! Thanks again to the whole O Reilly crew!

  Jazzy Piper
2 years ago
The staff here, were very helpful and kind. They made the customer feel welcomed and appreciated. They were knowledgeable about the products they stocked and where to locate them in the store.

  A
a year ago
Thank you So much for all your wonderful customer service. I recommend O'Reilly's Auto Parts to whoever is reading this thank you Phil for all your information and the manager Al you guys were awesome

  ariel revell
4 years ago
They were very understaffed today...but Ben and the owner...james? We're extremely kind and kept telling everyone thanks for their patience. It was very overwhelming for them but they kept their composure and demonstrated excellent customer service.

  Gabrielle Fanning
2 years ago
Thanks Josh for all of your knowledgeable service. I needed several different parts and he was able to help me find everything I needed. 10/10 will use this store for all of my auto parts necessities.

  Jake Mendoza
a year ago
Keith is a horrible employee. Super unprofessional and rude. Due to my interaction with him I will not be coming back to this store.

  Mikalena Hutchens
2 years ago
Great store staff is very knowledgeable and kind, very reasonable prices with lots of products to choose from ! EVERYTIME I've went there looking for something specific they have had it which is great not to need to drive all over looking for a particular brand !

  Andrew Kaufman
3 years ago
The first O'Reilly location to get me the right part the first time and unlike connifers location they accept a core charge after time of sale and accept a return. Thank you for making my American tuck great again...

  najda maria
4 years ago
I went in to replace a broken windshield wiper after the big snow. James was just amazing. He took the time to answer many questions and went over and beyond with his kindness and assistance.