Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rabbleader
2 years ago
At first I was shocked at the prices. I wasn't knowledgeable in the costs. Then, acts of God an uneven wear on the replaced brake pads. Staff with a smile replaced brake pad and rotor. Very happy... Thanks
Karina Barrales-Pollard
2 years ago
Kim and her team are absolutely phenomenal. I just moved to Colorado and her shop was one of the top rated in my area. I gave it a chance and found my mechanic. The way she explains things are so easy to understand, and I feel like every time I leave her shop I understand my car more. Not to mention her pricing for quality work. Highly recommend this honest business.
DatLean _
2 years ago
OMG I can not say enough good things about my experience here. Kim was just excellent, super friendly and great at communicating with. The person that did my brake job did great as well. They were fast and efficient. Thank you for the wonderful service.
Fred Gonzales
2 years ago
Ingram is the Best. Kim and her team have serviced several of our cars and we have always been happy with the experience. Honesty and trustworthiness are more important then cost when it comes taking care of my cars, I never have to worry about either. Thanks!Services: Auto engine diagnostic, Brakes, Battery, Oil changeServices: Auto engine diagnostic, Brakes, Battery, Oil change
Sam Holgate
3 years ago
Kim was amazing and the techs did an amazing job. Not only did this shop go above and beyond all expectations, but they were thorough in their work and their explanations. The first mechanic I have ever had a good experience with. Honest, outgoing, professional, and a joy to interact with. When I need work done that I can't do myself, Ingram will be my destination
Trina Steele
4 years ago
A good honest mechanic shop is hard to find. And when you find one you stick with them. Kim and her crew are simply amazing. We take all of our vehicles here. They are honest and good at what they do. My dealership installed the wrong part in my car and kept denying it. Ingram's recognized the problem immediately and had me fixed up same day. Until we move out of the state this is our shop.
Melissa Franciscolo
4 years ago
Came here because I found a great groupon for new brake pads. Went in, was told my front rotors were bad and was shown exactly what was wrong with them. They were extremely thorough in explaining everything and very transparent. Kim was super nice and gave me a great price!
Alesia Schwenke
4 years ago
I took my car in for new rear brakes. I have visited the shop for other repairs in the past. Each time my car is well taken care of and the services they have done to my car are still going strong. They did an inspection on my car as well to determine if everything was in working order. I have taken my car to them twice for tune ups and instead of doing a full tune up that wasn't needed, they let me know I was still good and to bring it back in another X number of miles. They always check, call, and let you know what's needed for your approval before making moves to fix anything.
Steph C
4 years ago
I have been an Ingram Car Care Customer for over a year now (even though I moved to Colorado Springs this past June!) The Manager, Kim, is always personable, friendly and honest. The techs at the shop are also friendly, willing to show you what needs to be taken care of with a real time visual of your car. And even more than that - they gaurantee their labor!! As long as I am in CO I will be an Ingram Customer. If you want honesty & transparency with excellent service for your car care needs - You WANT Ingram Car Care. Thank you to Kim & the team for always taking care of me; you are appreciated!
Sara Satkowiak
4 years ago
Fantastic people, great prices, really cared about doing a good job over making as much money off of me as possible. Todd (the owner) took me into the shop and showed me exactly what they were doing and why, which I had never experienced firsthand with a mechanic before. Really helped me wrap my mind around what the problem was and how they were solving it. Highly, highly recommend.
Vincent Fox
2 years ago
Came in as a new customer for pre-roadtrip maintenance on short notice, when most other shops were short-staffed and unable to take walk-ins. Amanda at the desk and the tech I worked with were both extremely kind, accommodating, and efficient in taking care of my vehicle. The tech communicated inspection findings and recommendations clearly, and provided me with great confidence prior to my drive. I will definitely be back for future maintenance needs!
Brent A
4 years ago
I needed brakes done, went in and they gave a free inspection. Kim helped me and was awesome. Very informative and gave me options for what I could do with my older Acura. Gave me a walkthrough and showed me the recommended repairs and what was being affected. Took the time to show extra details on the car that other shops probably wouldn't have done. Even noted things about the car that I had knowledge of from other mechanics for future repairs needed down the road. Tires and Brakes are important so I went with new brakes and rotors. They did a great job and I'll be back in the future!
Ambersunshine33
4 years ago
Cool neighborhood repair shop! I came in to get my full back brake job and they told me to save my money, only replace the pads and use the saved money for new tires because they were way worse than the brakes. They recommended the tire place a block away with fair pricing, and I came back a week later when I got paid to finish the brake job! They care about you here and let you watch them work IN THE SHOP on your vehicle! Ask away with the questions..they want to educate you! That's how you know this place is legit. Thank you guys x2. Will recommend you to anyone
Vanessa Chase
6 years ago
The most wonderful, honest, hard working people! Not only do they honor the Groupon but provide a free inspection with guidance.We truly felt a part of the family and extremely respected. Feels great to have a trustworthy car company to call home.
Jennifer
5 years ago
Nice, honest shop with kind workers. I brought my car in for brakes and left spending a little more than I originally expected but was totally comfortable with the fair price and outstanding service. I feel safe in my car again. They saved me hundreds compared to a chain auto shop so I can t complain. This place is great
Anthony Wade Wade Gunther
5 years ago
Excellent garage. I've been here for my car and my partner's car. They have provided high quality service and gave detailed walk through of issues with the car and pricing for repairs. I used a Groupon special for my first visit but would recommend them for any repairs needed for your vehicle. The staff was friendly and helpful to get our vehicles safely back on the road.
Jennavee Bulinski
4 years ago
At first I thought this shop seemed honest. I was told I needed brakes, rotors, and calipers. I had 3 other mechanics check it out and they all said that everything was completely fine with my brakes. This shop told me my brakes were so bad they could go out at any minute. If you go here I would get a second opinion before paying them hundreds if not thousands of dollars for work you don't need.
Josie Mccrory
3 years ago
Been there twice they are very thorough completed work mechanics know their stuff. Kim is excellent she knows her stuff and is very knowledgeable about all the work. Thank you Ingram s for getting and keeping my car on the road not in the shop!
Melissa Michaels
3 years ago
I can t stop telling friends about the amazing quality work I had done on my cars brakes. They are professional and explained everything with great information and knowledge. I will be taking my car, for everything from now on. Thank you for wonderful service!Services: Brakes, Oil changeServices: Brakes, Oil change
Ashton
3 years ago
Was a wonderful place the owners have some fantastic values and took the time to explain what was going on with my partners car and walked us through plenty of options on what we could get fixed with the funds we had and was reasonably affordable. Would absolutely recommend this business as we will be returning and with any future car problems!!
Jimmy Katos
4 years ago
One star because lady was very nice.. Place is a rip off for sure. Purchased Groupon for brakes $150, then quoted me $750 after Groupon.. I knew it was way to high. I picked up car brought it to brakes shop $330 for full premium brake package in total with only one rotar needing resurfacing.
Christina Martinez
5 years ago
Great experience. Kim was wonderful, extremely helpful and knowledgeable. Great atmosphere and we were definitely taken care of. No complaints about the work done on our vehicle and we will definitely be back!
Evangeline Benger
3 years ago
Best mechanic in Colorado! Kim and her team take such good care every time I m there, they are thorough, quick and genuine! Couldn t recommend Ingram s more highly!
Michael Fuqua
4 years ago
I cannot go on enough about how much I love doing business with these guys! In the past i've had bad experience after bad experience with a variety of machanics, and I truly have dreaded dealing with them. Typically they've been rude, and treated me a fool when I didn't understand things. But not here!!! Everyone is kind, friendly, respectful and centered on educating the customer. Kim won my business for life the first time I walked through the door!
Kim Sperry
6 years ago
Todd and Kim are the best! You can always trust the Todd and his staff will get your car done well. They are honest and do the work at a fair price. Todd has two shops, one in Olde Town Arvada and one in Westminster. I prefer to go to his westminster location.
Kaylynn Dixon-Ruiz (Paul Jr's Sexy Wifey)
6 years ago
Spectacular customer service! Safety is their number one priority which I appreciated as they worked on my son's vehicle, getting him back on the road fast. Honest, reliable and willing to work with a tight budget!
Paytra M
4 years ago
Great family owned friendly old time feeling! They are very thorough and tell you the truth about your vehicle, unlike other shops that will tell you what you "need" when you dont. Highly recommended!
Shawn Amirault
5 years ago
Been going to then since they opened this location and absolutely love their service they provide. 100% honest about what needs to be done to your vehicle and goes the extra mile to find the cheapest solution ffor your repairs
Edna Bean
4 years ago
I had to take my vehicle in for a brake inspection, they were fair, honest and welcoming. Kim and the team took the time to answer all my questions. I would go back for all my needs.
James Pray
3 years ago
Been going here for years. They are the only ones that I trust with my cars. Super honest and reliable. And Kim is a blast to talk to.