O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelby Pemberton
3 weeks ago
absolutely fantastic service! Juan was especially helpful and got my vehicle back on the road in no time!

  Rod Siebert
6 years ago
Jay and his staff were phenomenal. They were knowledgeable, helpful and very accommodating. To make a long story short, our water pump went out on I-76. We got hauled back to town and asked the tow truck driver to drop us at O'reilly. He explained the situation to the staff who were SUPER helpful in getting us fixed and back on the road. I can't begin to explain how impressed that I was with everyone at this location. Thanks to all for the help!! Its good to see that there are still people out there that genuinely want to help others and that's exactly what the staff here did.

  Mark Yeary
a year ago
I placed an on-line order. I did not get confirmation that it was ready (it was on the ready shelf) until I had checked out. I got two batteries, and the date codes are different. One battery included terminal hardware, the other did not.

  Ann Teply
6 months ago
We had car trouble on our way home Sunday afternoon headed home to Nebraska outside of Sterling Co. We were lucky enough to get awesome help from Chuck at O'Reilly Auto Parts in Sterling. He was able to run codes on our car and get us on our way so we made it home safely!! Thank you very much Chuck and O'Reilly Auto Parts

  Camerin Haynes
8 months ago
I absolutely appreciate the people that work here and there help. So my belt snapped right outside and thankfully Mr. Chuck helped me figure it out. I would have been lost otherwise. He helped me get a belt and a pulley. Not only did he help me find the right parts to fix it but he helped me put it on. The fact that he took time out of his day to help me was amazing. I could not be more thankful and appreciative of him and O Rileys.

  Alix McMurray
9 months ago
A shout-out to Juan, who replaced my very old, corroded battery on the evening of Saturday, July 8th. Juan was pleasant, professional and efficient, but also made the time to chat with me and my husband. We need to make time to treat each other as humans and show interest in each other's stories and struggles. That's what Juan did, all the while providing accurate and timely service so we could get home safely. Thanks, Juan!

  Colorado Cornbread
7 months ago
Place charges way more than parts are worth. Not recommended. Tried to tell me a $30 set of coils was $500. Excuse you? Literally anywhere else is better.

  Bonnie Ray Mahana
10 months ago
I came into O'Reilly to have the codes read due to my check engine light being on. The guys there were very helpful, friendly and fast. They printed the codes for me, which I appreciated much as there was 18 of them and I'd never remember them all.... Lol

  Zachary Baxter
a month ago
The staff is very helpful and knows what they are talking about.

  Cyricksmommy4ever Torres
a year ago
Everytime I go in there I'm met with very knowledgeable people of actual vehicles or people who work on their own vehicles... not just some random person just typing around on the internet just to try to find what your looking for... we need more knowledgeable parts people or auto techs even if it's backyard mechanics working at facilities like these so there more helpful and beneficial to the customer... not just playing a guessing game...

  Allen B
a year ago
Usually love to come here for all my parts but this last time I was in was complete opposite. Can't believe I had to rate 1 star would have been 0 if that was an option. lisa made my experience one to remember and not in a good way. Don't work in customer service if you don't like working/helping customers just saying.i did nothing to you for you to be so rude to me.

  Troy Kinney
2 years ago
Won't go back after the price went up from $22 to $38. Called the day before and got the price on a serpentine belt which was on 10/29/2021. Drove 50 miles and the manager was waiting on us and I informed him what I needed. I called less than 24 hours before I was there today and the price jumped up $16, really. Needless to say I walked out and will not go back to a place that drives up the price in less than 24 hours. Needless to say we was waiting to get helped by the only person and another worker a female came out and started to help another costumer that walked in after us. So when she printed her receipt, the manager walked away from us and got the receipt from printer for her, as we stood there waiting to find out that he upped the price by $16 on us. You only get one chance with me so it's to bad you had to return the items back to the shelf. We was going to get more not just 2 items but who wants to be treated like that.

  Dena Kerker Brunelle
3 years ago
Great parts store! The staff are always so helpful. They'll even do things at your vehicle, check engine light of course but they'll put fluids in for you, check/change wiper blades and small jobs like that if you need the help. Definitely recommended!

  Elizabeth Payne
2 years ago
They are very helpful. They know their business, at least I think they do. The store is very clean as well. They are not rude to any customers They have, like another place I know. Very grateful to have this business to get what I need and more.Thanks guys n gals, keep up the good work.

  Jose Ruiz
9 months ago
Great service and helpful staff. Special thanks to Juan who went above and beyond to help us

  Niels Bouse
a year ago
One of our goto parts stores in the area. Usually have what you need, even if it's an oddball tool you may only need once in your life. Friendly staff and manager's great!

  Jojo Apodaca
a year ago
Awesome experience the staff greeted me as soon as i walked in and offered to help me find anything Daniel was very knowledgeable and helpful i appreciate his customer service. Will absolutely return

  Jose Moose Hernandez
a year ago
Consuela is a 5 star customer service person. She help from the start to the finish. Great place for your auto need. Everyone's is very helpful.

  Jonathan Martin
2 years ago
I've been shopping for auto parts at O'Reilly's since I moved to Colorado almost six years ago. I usually shop between their store and Rock Auto on the internet because, their prices are the most comparable and affordable. Usually the difference is balanced out with the shipping and handling, in most situations. If I have a choice, I pick O'REILLY'S they usually can get my parts in by the next day and there affordable. I can't remember a time I've been there that the employees where anything but, friendly and helpful. Good store, good people. J.C.M

  Bryanna Kirschbaum
3 years ago
Jay was very helpful, kind, extremely knowledgeable and went out of his way to answer my questions and assist me. Definitely will be returning here for any of my future auto parts needs! Thanks Jay!

  miguel mosqueda
2 years ago
Jay was great and helped with a battery issue I had, had a great time talking with him and very awesome experience here, friendly, helpful, and overall professional.

  Kristin Helbert
2 months ago
The best service in town!!

  Colorado Redneck (Tater salad)
4 years ago
Very polite kind people awesome parts my go to place in sterling auto zone employees are rude to handicap people and not good at all when it comes to honesty or any form of customer service it's a place where it's OK to gang up and holler at handicap people because they lack basic customer service skills for now on O'Reilly is the place to go for me. They have it all....

  Leah Erisman
2 years ago
The employees are top notch and I appreciate their help when I stop by. I ve only had good experiences!

  Build Asmeqc
5 years ago
I like rhe knowlege of the staff, however I did not like the fact that they were trying to sell me an array of many products. I went to buy a replacment drum brake spring. That is what i asked for. Did not ask for tools or fuel injection cleaner, etc.

  Christine Reuter
3 years ago
The staff is helpful and friendly. They located a great interstate battery for my minivan that they had in stock!!! (Recommend interstate battery!)

  Melvin Venable
4 years ago
Jay and his staff do a good job there. The store is always clean and seems to be well stocked. I've seen them go the extra mile for there customers.

  Krista L Johnson
a year ago
Very helpful with the free code reader/OGM and printed off what my codes were and where to start troubleshooting.

  Mercede Duran
2 years ago
Called and placed an order they said it'll take them a while and call back this day which I did and who I had talked to said it wasn't even called in so my order wasn't even placed. Called again because I assumed it would have been at the store and nothing. Very disappointed! Never gonna order from here they lost a customer and another auto store gained one!

  mark lee
2 years ago
Very knowledgeable people about the subject and always willing to go above and beyond to get you the right parts and give you options to save money