Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Doghouse Observatory
6 months ago
We were on vacation. Family of 4, and in the mountains, with no cell service. We ran over something in the road that caused a flat tire.I had enough time to go in reverse to this garage...in hopes of a tire plug and be on my way. No such luck.Now, understand this. He had me to where he could have soaked me for tires and so many other horror stories that go with this scenario.I told him, "Please get 2 new tires asap, and notify us when done."There happened to be a bus stop RIGHT THERE to take us into town where our lodging for the night was.We put our trust in Midstate, and the next day... got a call fairly early saying my truck was ready. Needless to say, I was relieved.By the time we got on the right bus to take us there, it was about 3:30 p.m., and my truck had 2 new matching tires on it.
James F Watkins
a year ago
Edit: proprietors responsible for most of these reviews just sold the shop. Stay tuned.We live here and use Midstate, dealers (Subaru and Audi), and friends who work on cars. There are some specific complaints here which I cannot really understand, because they are so at odds with our experience.Midstate is not particularly cheap, and I wish oil changes were cheaper or that I had the time and a ramp to do it myself. Technical people are well-paid in this area, and parts can be expensive. However, I have an app on my phone that prices repairs and they're always in line. So, the fact that I wish things would be cheaper does not mean it is likely that anyone provides things cheaper. I think the prices are fair.The work, when we've done spot checks, was always indicated, no padding.We recently had a problem with our sunroof on a Subaru we bought used. Once he figured out what the problem was and priced it, he recommended that we try the dealer since he thought that things might still be under warranty. This ended up being the case, and we got it done by the dealer for free. Proprietor then called us back ten days later to make sure we'd been taken care of and the problem was fixed. When I went into the shop later on a different matter, he was beaming because we'd gotten the problem fixed for free -- in other words, he seemed very happy that he'd given up work to help us out.We've had no problems with anything breaking down. I wish I could bridge our reliably good experience with the complaints from others, but I cannot.In our experience, a good bunch of folks to deal with.Update: new guys doing a great job, I have an old car and I've been driving 5,000 miles a month and it's been smooth like glass.Re-update. Getting the job done.
Griffin LaBonte
11 months ago
Honest mechanic and fairly priced!Could have up-charged me and/ or added on miscellaneous items, but they only fixed the essentials, "If it were my vehicle this is what I would have done."Service: Transmission repairService: Transmission repair
Vince Lahey
9 years ago
I have used Mid-State many times over the years both for my Audi and my Honda. Bill and Tony are true technicians. They are thoughtful and thorough and best suited for folks who value quality over price. Are they a little more expensive? Sure. But if you enjoy a level of service where your mechanics are polite, educated and honest this is the place for you.
Bill G
8 years ago
Good Service, Prices are not cheap, but you get what you pay for, especially around here. Mike is professional, honest, and works hard. His customer service is excellent. The wait to get into the shop says a lot. If you need your car repaired, this is a good place.
John Hill
5 years ago
I have a 1997 land rover, so needless to say i know a good mechanic from a bad mechanic. Bill is the most trustworthy and trustworthy one i ve met. Speedy, communicative & friendly. Always feels going knowing you have a mechanic you can trust.
Brian Leach
10 years ago
I have used Midstate for work on an Audi S4 (including an engine rebuild), and our Mercedes GL. The work is always performed in a professional and timely fashion at very competitive prices. They go to bat for customers with warranty issues and make, what would have been, aggravating situations go as smoothly as possible.Mike at the front counter is also a great asset to the business with his quick quoting, communications, and follow up.
David Freeman
a year ago
Great guys. Trustworthy mechanics. I bring all my cars here? Definitely recommend!
Jamas Perdi
2 months ago
Mike is great Midstate motors is fantastic
Mike McEwan
a year ago
Quickly diagnosed and repaired a coolant leak and my heater (a known issue for this model) with my Porsche 911. Great communication and fair prices.
Rocco Gardner
3 years ago
I had an unexplained brake light on a porsche. The mechanic kindly looked at the pads and offered reassurance that we d be ok to get to the dealership. They were quick to respond and professional. Appreciate it.Service: General repairs & maintenanceService: General repairs & maintenance
Leslie Lowery
3 years ago
If Iived in the valley, this would be where I I bring my car. As it turns out, i just needed help jumping my car battery after closing time today and Mid State really helped me, without hesitation and with a smile. Highly recommend
Brian Benson
4 years ago
The only place in the Valley I will take my XC70 for technical maintenance. They have taken such great care and are always professional, expedient, and reasonably priced.
Sergio Vega
2 years ago
Super friendly and very attentive staff! They did a really good job and fast work best in the Aspen valley.Services: Electrical repair, General repairs & maintenanceServices: Electrical repair, General repairs & maintenance
Mary Brooks
2 months ago
Always helpful and professional
Ellen Hoffman
4 years ago
Mechanics you can trust. Know their stuff, friendly, efficient. Service with a smile.
Justin Oliver
a year ago
Best shop I've ever been too!
Bruce Lee
a year ago
The most knowledgeable, thorough and professional auto repair in the valley
Louie Velasquez
2 years ago
The boys are phenomenal!!
Kris Norton
4 years ago
Amazing service !!!