Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kayla Webb
11 months ago
Harry is the best and very reliable. He was able to find us with in 20 minutes of being stranded out of state on the side of an interstate with very minimal information on where we were broke down exactly. I was only able to show him a screen shot of Google maps. He came and rescued my family of five. He was very professional and caring! We chit chatted almost the whole way to the hotel. My family is very appreciative of this company and their swiftness and their professionalism. They were. Willing to help help. 5 stars in my book. Even the lady who answered our phone call was excellent. If u are stranded call them. They will have ur back when the universe seems to be going the opposite way.Services: Special vehicle towing, Car towing, Local hauling
Theodore Pearson
9 months ago
Steve went above + beyond responding to my AAA tow reassuring my truck made it all the way back to Ft Collins! Highly Recommended. I'd give 6 stars if allowed.Service: Special vehicle towingService: Special vehicle towing
Wyatt Aman
4 months ago
Great Customer Service, Great Prices, On Time, Professional Drivers, Would recommend and use again
Evelyn Salgado
7 months ago
Awesome service and always on point!Highly recommend them for any of your towing needs in the Morgan-Brush area.Support your local businesses!!!
Tyler Burke
2 months ago
Kevin was really nice, fast and communicative! Highly recommend!!
Kaitlyn Hernandez
3 years ago
From the very beginning of my experience everyone was so nice! The dispatcher was very patient with me as I tried to give her my location, the tow truck driver was quick, extremely knowledgeable, and personable. When I had to get my car out of their lockup lot the nice little redhead girl was super nice and quick with my paperwork! Definitely recommend and will definitely be using this company again!!Service: Special vehicle towing
Kylie Smith
a year ago
Staff is very disrespectful and unprofessional. Was involved in an accident and had my car towed to them called them to see if I could come and get the rest of the belongings out of my car and was told that we had to pay more fees than what I already have to them. Did not inform me that I was acquiring more fees the longer that my car sat there. Also was told that the registered owner has to be the one to get into the car when the allowed my husband to get into my car the first time but now being told only the registered owner can get into the car. Just wish they would not tell one person one thing and then tell another person a different thing. Very unprofessionalService: Car towing
Katrina McCaffry
2 years ago
Have you these guys a few times and never did I have the experience that I had yesterday. If I had I would ve never used them a second time. Granted I understand there s policies in place for reasons however I was beside myself when I was told that my 4 pound Maltese would have to ride in the vehicle being towed for two hours while my husband got to ride in the car with the tow truck. It wasn t until the third tow company that in a compassion was shared with me and I was more understanding is the reasons that those policies are in place. However that should ve been explained to me by Brandon who was so callous and so what seem to be compassionless when it came to my genuine concerns for my dog which is also a family member. So I feel if it s not safe for human it should ve been safe for my dog. I do appreciate dedicated towing & recovery because at least they had the empathy to explain to me why. I m not saying that A&R TOWING won t come to your rescue like they have me many times in the past but I will say that there s a new policy in place that says your dog can t ride in the cab of the tow truck and that is in fact new because this isn t the first time she s taken a trip in anA&R truck. Just don t end up surprised and stuck for a two hour trip like we were. Maybe they should post new policies that are putting in place that quite possibly could help with the situation a little bit as well.
Kathy Bohnhoff
2 years ago
When I had a tire blow out and I did not want to change it due to fear of damage to the rim, the tow truck came quickly. The driver did a great job getting it towed over 100 miles to the place I wanted to take it for repair. I was a bit shaken by the experience, and he was very kind. He went above and beyond, even offering to stop and get me a snack.Service: Car towing
Paul Dineen
2 years ago
I hope I have the right company/person. A&R responded to my AAA call last night after hours. Ken(/Arvin?) worked hard to remove very tight lugnuts and replace the flat. Good work, much appreciated!
Katrina McCaffry
2 years ago
Wait how do use these guys a few times and they always come through takes such good care of our car can t go wrong with A&R Towing! Thank you Brandon, Chris and Kenneth and the rest of the team! You re the best!Service: Car towingService: Car towing
victoria bass
a month ago
Unpleasant experience the staff is very rude and unprofessional and way over-priced
Andrew Jones
a year ago
Steve was fantastic when I got my truck stuck in the snow, thank you so much for your prompt service and professionalism!Service: Special vehicle towingService: Special vehicle towing
Katrina McCaffry
2 years ago
I called for a workout at 6:57 AM. Chris got here and got the job done in more than enough time for me to get to work by 8 am. Thank you so much Chris and A&R towing!
Sarah Grindle-tafoya
3 years ago
They took advantage of someone's lack of English skills. Tried to make me pay outrageous fees. They left window down the whole time filled the car with snow also too lazy to look for medication that was in the car I ended up having to pay cash to refill them. . Then wanted almost 400 to get stuff out of it they are dishonest and thievesWas mad because I wrote a post that was honest.they are crooked and rude.now had to hire an attorney to sue them.Service: Car towing
Angela Everett
a year ago
Thank you Travis and the rest of A&R Towing! Job well done! Thanks for getting our truck home! Keep up the good work.
luke pennington
a year ago
If you happen to get Chris brown as your tow man your in luck he's great at what he does and I'd highly recommend him anyway of the week
Slugger Nwp
a year ago
Travis is great! they came to tow my truck in FIVE MINUTES! such a great experience thank you guys so much!Service: Special vehicle towingService: Special vehicle towing
Lanette DeSantiago
a year ago
I have used this company twice within the last month and they were extremely helpful, nice and professional and got the job done right away! I would highly recommend them.Service: Car towingService: Car towing
Nick Kuester
3 years ago
AAA dropped the ball on us but the tow company did a fantastic job. Was very professional and polite. Our experience with them was fantastic!Service: Car towingService: Car towing
Frank Reyesjr
a year ago
Got in a pretty bad car accident on July 10th this is where my car was towed I spent 12 days in the hospital and called these guys my bill was already over $1,000 still trying to figure out how to at least get some of my clothes out of my car
Megan Garcia Otero,CNE,MRP,SRS
9 months ago
Chris was awesome! I truly appreciate you! Thank you !Service: Car towingService: Car towing
Kinessa Kovarken
3 years ago
Towing companies are in place to uphold laws. Yet when I see these guys driving on the highway going 90 in a 75. It s disgraceful. Get off the road.
Debra Fisher
a year ago
The young guy was very nice and A&R are very lucky to have himService: Car towingService: Car towing
Sarah Grindle-tafoya
3 years ago
Terrible customer serviceWouldn't even look for my prescription medication while I had to come up with their outrageous fees after having my car stolen.
sharon mercy
a year ago
Professional. They got to us quickly, and fixed our problem right away.Service: Battery serviceService: Battery service
Aaron Shumake
a year ago
Amazing company will give you the right answers when you need it.
Lindsay E
a year ago
Thank you Ken for helping us out!Service: Special vehicle towingService: Special vehicle towing
Jeff Krage
a year ago
Great driver! Very accommodating!Service: Car towingService: Car towing
Theresa Rodriguez
a year ago
Driver was very great!Service: Tire changeService: Tire change