Spradley Auto Network

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Porter
2 weeks ago
Unfortunately this is the service department that I have to take my car. The department left items undone that I PAID FOR. This is a problem that comes up almost every time I take it in. Since I have to travel 90 miles each way I cannot just drop by to have it remedied. I received notices of recalls that I was told they needed to get parts for. Now when I ask about the work I'm told there are none on my vehicle. I suspect that they just marked it done when the parts where not available.I would never recommend this organization for maintaining your vehicle and based on my experience l will not be purchasing another car from Spradley - any brand. The service is not up to the task of maintaining it.

  Alden Tolentino Pen
11 months ago
I brought my truck this morning for walk in and Im very happy because they accept it. Im always looking for Nerick he is very professional and helpful as well. Highly recommended. Very satisfied for the service.

  Debbie Knecht
a year ago
Really mixed feelings about this. My salesman Ryan has been great but in the 3 weeks I have owned my new car, one issue after another has popped up and the overall experience has not been positive.

  Lori A. Tapia
5 years ago
Had a great experience with Hector and Pete at the Spradley Ford dealership. Thank you also to Janis at the Chevy dealership I purchased a used Explorer this time, but also checked into leasing brand new as an option.This is not my first purchase at the Spradley Auto Network, and I do recommend them to others. Thanks again for all of your hard work

  Ambrosia Vicari
3 years ago
I leased my 2019 Kia Forte from here and I loved it so much I bought it. They gave me an excellent deal! This company proudly supports active military, veterans, and dependents. Great car dealership.

  Cody Bradshaw
7 years ago
These people suck my mom found a car yesterday she really wanted and even told them that she would be the this morning to buy it cash had an appointment and everything. When she gets the they had already sold the car she had an appointment for out from under her claiming "first come first serve" do not do business with these people untrustworthy and they will screw you over. I am extremely upset with the way they treated my family do yourself a favor and take your business to an honest and decent dealership avoid Spradley at all costs they are garbage and their workers are garbage the guy was even smiling when he came to tell her it was sold, how arrogant. This place is just a giant scam. DO NOT GO HERE AT ALL!!!!!

  George Alloy
3 years ago
I have bought several cars from Spradley and until now have never had a problem. I purchased a pickup with an extended warranty in November 2018. Now I am having a problem with it. So I take it to the same mechanic that I have taken every car too since I have lived here. Suddenly the extended warranty sold to me at Spradley will not work here anymore (this has never been a problem in the past). The company Spradley uses for extended warrantys refuses to pay for any work unless it is done at Spradley unless Spradley says its ok, which they won't. The worst part is that when I bought this warranty I was told I could get repairs at any licensed shop, just like I have been doing with every other car I bought through them. When I spoke with someone at Spradley I was told that thats the way things are now and too bad for me. Unfortunately for Spradley I will never purchase another vehicle from them nor will anyone in my family. Their service department has a terrible reputation that is well deserved and after being told that I could get service anywhere and now being told I can only get it through them it is not worth the hassle of even considering doing business with them again. But of course Spradley doesn't care, I am just a customer.

  Justin Fowler
4 years ago
I've had such a great experience, and I must say it was all do to the salesman Ryan Quintana! He made the process smooth and easy. He even took the time to call and text me to answer any of my questions. I just felt cared for and that he wanted to get me what is best for me! Thank you much!

  Wendi Stitt
5 years ago
Tanika is absolutely amazing!! I was so embarrassed walking in and ready to hear the word no. But Tanika was so helpful and full of cheer. She made my car buying experience smooth and non stressful. She got me in a car that had everything I wanted and walked me through the process. Feeling absolutely blessed!! The staff here is wonderful.

  Jose. Banquet
5 years ago
This was by far the best experience in buying a car that I have ever had in 40 years. The staff was well organized and delivered beyond any promises they gave us. They treated us like family and did not push us to buy any product or any specific vehicle. We will be buying from them in the future.

  Maggie Seeley
6 years ago
What a good experience we had at Spradley. We pulled into the service bay at 4:30pm on Friday. Several courteous mechanics ran a diagnostic, replaced the parts, talked to the insurance provider. We were on the road by 6pm. Jerry was especially awesome. Susan Woodward, Albuquerque, New Mexico.Ranking is 5 of 5.

  Linda Stanley
4 years ago
I hate salesmen and car dealerships. But after meeting Tara at a Rockies game, I decided to give it a chance (like six months later!). She made the whole experience fun!! It was actually fun!!! And then my friend who was at the Rockies game with me went and bought a new truck from Tara! We will never go anywhere else again!

  Carrie McNemar
4 years ago
Larry really toke care of us! Nick has sold us every car but Larry really helped us this time!There will never be another perfect 2015 Malibu but the 2018 is very nice!Thanks guys!

  Marysol Quinones
4 years ago
I had such a great experience! Everyone is genuine and very helpful. Every detail explained. I left with a beautiful car! Thank you Tanika!!

  Jayden Mosness
5 years ago
This place is a joke. The car we purchased was not detailed at all. And they wanted us to pay for a gps that they installed . Are you joking. I won t return. Highly recommend taking your business elsewhere.

  Dan Faulkner
5 years ago
These folks were great! Best car buying experience I ever had, and I've had more than a few!

  Mitchel Duran
6 years ago
First time buyer at a dealership. Just scored a great deal financing my new Kia Soul. Thank you Luke for helping me out.

  Layla Faimon
6 years ago
Great place to work with! Special financing dept has been great on finding a lender that will work for my budget. thanks Warren!

  john McCarty
7 years ago
Had scheduled appointment at 3:00 pm and it 4:50 and it still ain't done it was just an oil change like how retarded do you have to be to work for Spradley

  Eri `Vynn
5 years ago
Been getting my car serviced here for 7 yrs.... The service techs are knowledgeable and friendly and the cost of service reasonable.

  Dave Burbank
5 years ago
Very professional and they got me in and out of the service dept. Quickly even though I didn't have an appointment.

  John XD
5 years ago
Always a great place to visit. Treated like family Every Time! Would not take my vehicle anywhere else.

  Bryan Hynes
5 years ago
Brent in the Kia Service Department is an outstanding person and blessed us with amazing above and beyond service!!!

  Randi Jackson
6 years ago
Best place ever to buy a car, super friendly staff that really cared about what we wanted!

  Jordan Peebles
7 years ago
Not happy how they sell you stuff along with your car then lie about how the warranty works not happy at all and will not go back

  Aaron Fox
4 years ago
What a great Kia Dealership. Amazing people. Very Friendly and helpful

  Kenneth Greensweight
6 years ago
John Secor a is very helpful. I love my new Kia Sportage

  John Forgash
5 years ago
They are good people to by a car or a truck they will work with them they are a nice place to shop

  Jesse Vigil
2 years ago
The mechanic help right away and they were professional i give it a 5

  Art Kelm
5 years ago
AWESOME deal with our purchase of our newer Ram 2017 1500.