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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trinity Denton
6 months ago
10/10 fast, affordable and reliable! They are very affordable and friendly drivers!Service: Car towingService: Car towing
Ashlie X
4 months ago
My roadside assistance sent blackcatbob. We were semi-off road at an overlook which seemed difficult to find. It was a lot of back and forth on my end for other reasons and ended up not needing their service's. However! Writing this review bc blackcatbob was quick to find us I m very appreciative of their patience and great communication!
Ian
4 months ago
Customer Service impeccable. Came out on their personal time to give an emergency tow and attempted to fix a heater on top of it. Also stopped our tow to help someone and gave us a discount on our tow.
Francisco Jimenez
7 months ago
Amazing experience with Shaun from Blackcatbob with helping me out! when my Taurus stopped working I called in for help and they were professional, fast, and extremely kind. Best experience I've had with a tow company! highly recommend calling them for a great and dedicated team.
Joan Pope
a year ago
I contacted this provider as I needed my car towed related to a dead battery, after my car failed to start with a jump. When he arrived at my house- Bob tested my battery and gave me another jump, and the car started. Instead of charging me for the full towing (which he easily could have done), he not only charged me just for the jump, but also followed me to the mechanics in case I needed another jump. Excellent, honest service, which can be hard to find these days. Thanks!Services: Battery service, Special vehicle towing
Michael Murphy
a year ago
Bob is super nice and good at what he does. And you won't find very many towing companies with great reviews. Solid guy and knows how to operate the equipment. Highly recommend.Mike - Peak Auto ServiceService: Local haulingService: Local hauling
Angelica Grantham (Jellydog Adventures)
4 years ago
My husband left a review and because our driver Robert deserves it, I m leaving him one too for 10 stars! After we were finally able to get a tow after a rough night of being broken down, Robert came to our rescue, verified with us our location, and even took us to the auto parts store! And when the part we needed was not in stock at the store we were at, he personally went out of his way to pick up the part for us, then even made sure it was the right part! He was a great guy and made sure we were safe! Would highly recommend this guy and company!
James Schimmelpfenning
4 months ago
I was in a situation and these guys saved our tails and got us to safety. Bear with the Big Green Bus
Natalie Serafin
4 years ago
Highly recommended! We needed roadside assistance and our insurance company send Blackcatbob Towing. Robert was exactly on time and since our car was able to start he offered to look and see if he could help determine what what going on. We decided to tow it and he was able to give us recommendations on a garage/mechanic. He was very helpful and sensitive to our situation. Being left without a vehicle is a very stressful situation to begin with but Robert made us feel at ease and we knew everything was okay when car was towed away.
Sandra Ruiz
4 years ago
At the end of my busy work day, my car would not start. Robert was out to assist in 20 minutes. He found the problem with the battery connection and the car started right up!He not only charged me less than what was quoted, he gave me very useful information. I highly recommend this business. He was professional, friendly, knowledegable, and all around awesome!
Lise Swanson
4 years ago
I had a flat on a busy day, but Bob went out of his way to help me and managed to get someone to head across town in no time. John was fantastic, fast, courteous, gave me some great information and tips, and even put some air in another tire that he noticed was low. These guys were amazing, they're definitely who I'll call first the next time I need help! Thank you!!!
Deisy Hernandez
2 years ago
Couldn't have had a better experience during such a stressful situation!! I got stranded 50 miles from home and had to call roadside assistance. They sent Blackcatbob and it couldn't have been easier. Robert knows exactly what he's doing, he was quick, efficient, knowledgeable and super friendly. The drive home flew by as we talked cars and fireworks!!!! Thank you again, sir!!!Service: Car towing
Erik Kirchhoff
a year ago
I called them first but had a issue with their truck and couldn t make it in a timely manner but they called everyone else they worked with and had me taken care of on a Sunday morning as he was towing to Texas on another job. The service and care he took was amazing and if I ever need a tow etc in the future I will only ever call himService: Car towingService: Car towing
Rocket Science EV
4 years ago
The tow service i reached out to just before calling bob asked for $450 CASH! To get my vehicle towed, needless to say i got ahold of bob, and the last thing he mentioned was the price. He most certainly had my best interest at heart and not my wallet. Not only did he do a great job, but he also communicated frequently and handled this job with class. Thank you sir, it was most certainly a pleasure and we need more local honest people like you in the industry.
Frank Vigil
2 years ago
The tow drive was on time, professional, helpful with unloading our vehicle of luggage and delivered our vehicle to our choice of delivery. Price was fare and cheaper then others I called. Would use them again if I had too!!THANK YOU SO MUCH BLACKCATBOB!!Service: Car towingService: Car towing
Rich Simmons
2 years ago
We were about 1500 miles into a 4200 mile RV trip when the front air bags on our 39 foot RV went out. This left us stranded at a highway rest stop. AAA failed us and couldn't send anyone for over 24 hours and no one else was willing to come out to tow us either. Robert dropped what he was doing with his family and drove out to help us. He went above and beyond to get us on the road again and literally saved our trip and kept us on schedule with minimal delay. You can't go wrong with Robert and we can't recommend him enough!!Service: Special vehicle towing
Zach Frazier
2 years ago
Rob did great. He was the quickest to be able to come grab my car on the side of the highway. Had me and the car home in a jiffy. For a nice low price too. I'll give him a call every time I need a tow, now. Service: Car towingService: Car towing
ShadowGamerZ
4 years ago
I used this company to tow a vehicle! They really mean it when they say 24 hour service!!! I had my vehicle towed near midnight! Their service was not only very prompt, but they provided me with very useful information on how to go about making insurance claims and basically walked me through the entire process. I was able to call and ask any questions I had. I have not come across a towing company that has cared so much about its customers! I recommend this to any and everyone!
Mike Mestas
3 years ago
I had a roadside assistance problem with my insurance company not sending proper paperwork. So I waited on two separate companies who never contacted me to tell me of any issues. Thankfully Blackcatbob towing picked up my tow. They promptly called me and asked why my other tows had taken so long. He was then at my house in minutes, had my vehicle picked up and made the process so much simpler. I highly recommend Blackcatbob towing.Services: Car towing, Local hauling
Carlos Torres
a year ago
Man what can I say a real life saver this guy went above and beyond to make sure I was taken care of. June 13 2022 I was headed back home to Texas from Denver when my tire popped middle of intestate kinda far from the closest town. I started calling towning companies closest to me nobody was available or weren t willing to come save the day. However, the homie at Blackcatbob was able to come and he also made some calls to make sure someone in the closest town would stay open to change out my tire it was already getting late and tire shops were closing for the day. I really appreciate this guy and I hope you pick blackcatbob for your towing needs this guy s legit and will go the extra mile to make sure you re taken care of ! 5/5
One eyed Jack
4 years ago
Awesome service! Excellent help. My truck broke down while towing a fifth wheel. They helped me get my truck to the mechanic for a very reasonable price and went above and beyond helping me get my fifth wheel to a campground. Highly recommend them if you're ever in need.
Michaelle Huntley
a year ago
Super kind and friend gentleman showed up to help me. The charged the the exact amount that he said he would on the phone and took the time to show me why my tire was flat and what to look for on my other tires.Service: Tire changeService: Tire change
Deb
4 years ago
Most 24 hour tow companies are always huffy and seem inconvenienced, but this one is by far the best I've ever seen! Not only are they quick to arrive, but they actually care about the results and customers. I hit a pothole and pulled over behind another person who had been there for awhile already (that hit the same pot hole). When I pulled up he said his tow truck was on the way. An hour and a half passed before I found Blackcatbob. I was out of there before the others guys tow company even showed up! This company is run by real people who actually care!
Amanda Ledbetter
4 years ago
Robert was very professional & was a huge help! He changed my flat tire & got it fixed! A very nice guy; professional & courteous! I would recommend this company to all my family & friends! Thank you!!
Brian Baugh
4 years ago
Highly recommend. Bobcatob has helped us out several times (delivery vans) out of difficult mud and snow situations that were dangerous for the tow truck even. Still went for us and got us out numerous times. They are awesome and professional.
Karina Shipman
a year ago
Robert was super responsive and helpful. I would definitely use him again if I ever needed a tow!
Brett Sloan
4 years ago
Robert s service exceeded my expectations. He arrived quicker than expected and took the best care of my car. He is highly recommended and I will never seek another tow truck service
Matthew John Yandell Sr.
4 years ago
Robert was very personal, professional, extremely quick and truly seemed to care about our little "emergency"! I will definitely use and would recommend his service!!
Matt Dobbs
3 years ago
I called 6 others and nobody willing to do lockouts at night. Not only did these guys answer the phone but were there 15 min later at 10pm mothers day. Couldnt ask for faster or more affordable or more service than blackcatbob. Got them in my contact list for sure.
Jasmine Marshall
3 years ago
Robert was prompt, professional and inexpensive. Very easy to talk to and work with! I highly recommended Robert and will use his services again!Service: Car towingService: Car towing