O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  O.J. Vigil
6 months ago
Thank you for your good hospitality and O Reilly had all the parts I needed for my truck. I searched everywhere and didn t have to wait. Price was good. Thank you once again.

  Donna Powers
8 months ago
Went to buy wiper blades for my Subaru and Zac even put them on for me! I spoke to Donna on the phone. I received excellent service. Would definitely go back!

  Brian Luy
7 months ago
I had a check engine light on and stopped in plug the diagnostic machine in. I asked an employee named Jim if he wouldsupply me with the diagnostic machine. He said no and kept walking away from me. Extremely unprofessional, uncalled for and disrespectful. You're working in the service industry. Act like it

  Jason Childress
4 months ago
Place was clean. Employees were nice and helpful.

  Marc M.
8 months ago
Very helpful. My F150 has a common intake manifold problem, and even Ford doesn't have the part needed to repair.

  Jason Firestone
a year ago
The only parts store in town I ll go to anymore. All the others have this really special way of making you feel bad just for walking in. This place is different. Great staff, good energy, amazing manager.

  Robbie Simons
3 years ago
Great Service! My only complaint was that the guy at the counter helping me had his face mask around his chin, even after the sign on the entrance door said they were required and please sanitize your hands. Update 12/2/2020, was in there today, and all of the counter help did not have their masks over their mouths or nose. I will take my business elsewhere.

  Q Hollander
3 years ago
I actually spoken to Allan the manager before on the phone. After an experience at the auto store nearby, North for an hour, imagine that I left almost crying (nearly cut my finger off). I said, I m going to O Reilly s let it be known I will never come here again thank you very little or even better thank you for nothing I pulled up to O Reilly feeling defeated and a handsome dashing young gentleman was available space when I asked him to help me. I made a comment that I didn t want him to get in trouble is the service busy I can wait. He flatly said this is my store I am Allan I am the manager. Thank you O Reilly for hiring such a competent efficient friendly helpful gentleman. My heart breaks that he s married he is an asset to your company and you might want to have him train the others as he s a model employee. Thank you Allan, you are loved and appreciated.

  Shyla Patton
4 years ago
I can t say enough good things about this store and their employees. They were incredibly helpful. We hit rock and busted the oil pan in the middle of our vacation and they did everything they could to help us. We re only getting home about 15 hours later than planned instead of 2 days later. Ian and Andy spent their entire shift and called everyone they could to get us the part we needed over the weekend.

  Maggie Hall
2 years ago
Just wanted to give a shout out to the Pagosa O Reillys store. Associate James was extremely kind and helpful. My Jeep Wrangler died in the Walmart parking lot and he came over and jumped the battery so I could get to the store for a new battery. This was on a Sunday, so not much open in Pagosa. Thank you for going above and beyond the norm.

  icarumba123
3 years ago
I am on vacation in Pagosa this week and unfortunately a power steering hose came loose and I lost my fluid. Luckily I caught it in time before any damage was done, but my car needs a specialty fluid that has to be ordered. This O'Reilly's location got it here in record time, and the employees there went above and beyond my expectations in helping me get what I needed. They were very friendly and helpful and I'm back in business with minimal disruption to my vacation! Thank you, O'Reilly's!!

  John Holland
a year ago
Had my serpentine belt and water pump go out in the heart of the rockies. Not only was the service great they had the tools to loan on hand to tackle the job on this 6.7 Cummins

  Brandon W
2 years ago
Staff is very helpful, every time. Looking for a specific item? They don't tell you where it is, they go and grab it for you. This is not entirely necessary, as the store is well laid-out, but these guys are absolutely killing it on the customer service!

  Cindy Liberton
3 years ago
Rex at the Pagosa Springs, CO store was the best! He went above and beyond to help me with a low tire problem. My husband was out of town and had our tire air chuck with him. Rex was very patient working with my husband over the phone to find the right one that would fit our compressor. With that kind of service, O Riley in Pagosa is my go to store. Thank you Rex!

  Shaley German
3 years ago
Carolyn was so helpful! My boyfriend and I were driving through Pagosa on a road trip when our windshield wiper stopped working. Carolyn came outside and fixed it for no charge. She also showed us how to get it working again if it happened again. Truly a lifesaver!

  Clay McDonald
2 years ago
Awesome store professional and down to earth. Knowledgeable and genuine. Andy, Jim, Rachel, Carolyn, Tracy, Wayne, Zach James, and little feller. Best Oreillys in the entire state.

  Ryan Carey
3 years ago
I came in to replace my windshield wipers. The staff went above and beyond to help me match my car with the correct wipers and assisted me the whole time! Very friendly team and was grateful for their service and help.

  John Paul Trujillo
2 years ago
Best parts store in Pagosa. They have personality their. I don't like going in parts store'z that don't have staff with personality & act like they don't want 2 sell their products O'Reilly'z has Great staff not like those other'z.

  amanda chilcote
3 years ago
A very kind gentleman (1230pm on 11/28) diagnosed our RV rental troubles and truly saved the day for us. After being unable to locate an auto body shop open in town, we were really anxious that we d be stuck here. Sorry we forgot your name, but thank you soooooo much! You saved our day!!

  Millie Glispey
a year ago
Bought a new 5 gallon diesel container there. The newer ones are not easy to open, tho.

  eggelicious v
3 years ago
The staff is great! They usually have the parts but if they don't they don't hesitate to order it for you and it will come in with in a few days.

  Rick Clarizio
a year ago
You need car parts they have them. Staff was very helpful and fast.

  Christopher Todecheene
a year ago
Great customer service, great job guys and gals

  Jo Ann Senzig
2 years ago
I always feel welcomed here. Employees are extremely friendly and helpful.

  Chris Westen
a year ago
They are very helpful and can get anything I need!!

  Charles Martinez
2 years ago
Friendly, helpful, knowledgeable staff best parts store in town!

  Jessica Ann
2 years ago
There's this one guy who works in there Great customer service skills. I think his name was Clay

  Mike Duris
a year ago
The store is very well stocked and the staff are the best!

  Christopher Robsion
a year ago
Usually have what I'm looking for. Vary helpful stall.

  joseph beatrix
3 years ago
Very fast relibel service . right part the first time .in stock no wateing two years for a small part.