Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jen Pearson
6 days ago
I love my crew in there! Always on point. Know all our vehicles!

  Kady Gallagher
5 months ago
Ron the manager is a lifesaver. He troubled shooted and helped us when my car completely malfunctioned. So thankful for him!

  Juan G. Matta
4 months ago
Needed a few things, the customer service was outstanding plus they gave me a veteran's discount!

  noah lattin
a month ago
Helpful and friendly staff. A little understocked, but nice variety.

  Stevie Hudspeth
a year ago
Helpful staff. Needed a part and they ordered it and had it in the next day. I would suggest that they update hours in Google because the Google hours are incorrect. Also there is a sign with hours on the door but conflicts with time shown on window. Confusing to know when they re open.

  Lynda Karczewski
9 months ago
I'm not sure how Advance Auto has a price match policy yet they won't price match. The manager said that he paid more than the price I was trying to match it at. Not my problem, the price match policy doesn't say anything about that, it says if you find a better price they match it. Apparently it's not true at this location!

  R Westerlage
6 months ago
Very nice people and knew parts. Broke down worked in parking lot off to the side. Can't thank them enough

  Lynne Drake
7 months ago
Shout out to Ron for diagnosing my problem and giving me the exact advice I needed to fix it. Above and beyond. Many thanks, Lynne in the Ford Transit.

  Cory Logan
5 years ago
These guys are great. They helped me check my battery and charging system after the battery light went on coming over the pass. It was 15 minutes before they were closing for the weekend, but they stuck around for a few extra minutes to make sure I was taken care of since my only shot at continuing the road trip was to put a new alternator in right there. Great guys, super helpful!

  Krysti Mason
9 months ago
Andrew was extremely helpful and patient with replacing my battery. Didn't mind getting his hands dirty. Thank you sir!

  Concerned Citizen
2 years ago
Worst experience I ever had in advance auto. I placed my order online and got a confirmation number that as soon as I clicked on it it went away. Told me that I should receive a email confirmation and pick up in 30 minutes. I still have not received anything. The worker let me have the parts after showing him my checking account info where they had already taken the money out. The 20 percent off that I was supposed to get didn't deduct from my total. I am very unhappy with what happened.

  B Buster
5 years ago
This seems to be a common review for this place... Our battery light came on, we stopped in to have them check the charging system. Diagnosed it as low/no charging voltage and we ordered a new alternator and serp. belt. They didn't have one in stock, but had it by 7am the next morning and I was able to swap it with a couple of hand tools I had. Was back in vacation mode by 9am. Staff was helpful and understanding.

  Marc M.
8 months ago
Helpful with my parts search. It's a bad situation with Ford and the F150 aftermarket. Still seeking a solution.

  ashlyn roberts
5 years ago
Pulled in just a bit ago in our RV as we needed a part. Guy came out told us to move because we were blocking his customers. He was rude about it. We were not blocking anything as his only customer in the parking lot got out just fine!If this is how you treat visiting people from out of town you need to reevaluate yourselves!We give a lot of business to car quest, however this man and car quest did not make a sale from us today, and we will never stop here again in pagosa springs!This man was a complete a$$ and missed out on this potential customer!

  Sandra Cleveland
4 years ago
I bought a car cover with a 3 year warranty and it fell apart on my car in 2 months. I returned it to the store and they said the only thing that can do is sell me a new one with a 20 per cent discount. Now why would I do that ?? Not happy that cost me $80.00 no refund for me and no car cover.

  jacob diehl
4 years ago
Josh at the store was incredibly patient and kind. He tested all of our electrical in our car, trouble shooted problems with our order, and installed our new battery for us. It s been a long time since I ve felt this helpless, and had someone to help me out. Thanks josh!

  Dav o
6 years ago
Just went over the pass and had heating issues with the motorhome. We literally coasted to our destination in Pegosa springs. Jim at Carquest went out of his way to get the right parts and even brought to the rv park we stayed at. Jim was able to get the right parts the first time overnight while the other store said it'd be a week.Very helpful.Thanks

  Bruce Arterbury
a year ago
The only way to be any better would be to have the paper funnels available for adding fluids. Personable, knowledgeable, friendly.

  Margaret Skoog
3 years ago
I was having trouble closing the hood on my truck, and Zack took care of it. He also helped me to check the wiring on my trailer. What a sweetheart. These guys know how to treat their customers.

  Millie Glispey
a year ago
Needed a new gallon diesel fuel container. Bought 1 there, but the newer ones are harder to open which isn't fun.

  Nik Crook
6 years ago
Everything is marked up and the staff does nothing to try to help you save any money. Only went here because they are open on St. paddy's day. Parts city break pads $33.00 same exact pads at carquest $46.00. Nuff said

  Taylor Johnson
5 years ago
Worst customer service I've experienced. Mostly everyone is very rude and not helpful what so ever. I'll definitely never go back or suggest anyone else does it either.

  Brian Jenkins
3 years ago
Very friendly and helpful staff! I try to always buy all my automotive parts there. Great place & people!

  Joel Hellwege
8 years ago
We've dealt with Carquest for 17 years. It is all the way on the other side of town from where we are in Aspen Springs. I've learned that it's not worth even stopping at Napa (half the distance) to check and see if they have the parts. Carquest almost always has the parts. It doens't matter who we deal with at the counter, they are all helpful and knowledgeable. I don't know what our little drilling business would do without them in our little town.

  Anne Jo Lee Harvard
4 years ago
Patrick was incredibly helpful and knowledgeable, I went in to get tie rod ends and luckily they were in stock!

  Mike Adams
6 years ago
The employees are friendly and helpful, and although I have occasionally received a bad part they have always been quick to exchange it and honor the warranties.

  Dominique Haines
a year ago
Great place.. great service, if you are here.. ask for Daniel..

  Tim Stordahl
4 years ago
Disclaimer: Oil is 45% cheaper at Walmart. Save your hard earned cash and get 10 quarts at Walmart for almost the same price as 5 here.

  Vincent Fortunato
5 years ago
What a great shop, everything uou need and expert advice, I just ordered parts and the wrong ones arrived and George was so helpful to get it worked out , thks

  Dawn Gonzales
3 years ago
Very friendly staff, helped put on my windshield wipers. Thank you for the great customer service.