Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dayneisha Nelson
3 weeks ago
I recently had my car repaired at The Hail Group, and I must say, my experience exceeded my expectations. Initially skeptical, I was pleasantly surprised by the quality of service.The Team:Logan: Despite not being a people person, Logan was awesome. His technical expertise and attention to detail ensured my car was in good hands.Trey: Trey was wonderful! His engaging conversation during the ride to and from the rental car made the experience enjoyable.Brooks: Brooks was equally awesome. His professionalism and helpfulness stood out.Overall Impression:The Hail Group turned my skepticism into satisfaction. If you re looking for reliable car repair services, I highly recommend them.
Rachel Wynn
5 months ago
They covered my rental car while we waited for insurance to decide if they would cover the estimated repair costs. Insurance decided to total the car, so I can t speak to their repair quality, but Shiryl was very helpful while we tried to coordinate pick up of the car with my insurance company. Having them cover the rental car while waiting on insurance was a game changer and made this whole process much more manageable!
Melina Haas
6 months ago
Very satisfied with the finished product. No deductible. The paint match they did on the new hood was great and staff was very helpful and curtious. Shiryl was always responsive and made sure everything was explained to me and everything ran smoothly. Highly recommend.
Isabelle McCullough
6 months ago
They fixed my mom s car and she didn t have to pay anything. Thank you Shiryl for being awesome and updating us all the time. They took care of the whole insurance process. I didn t have to do a thing!! Awesome work!
Josephine Parker
6 months ago
My car's luster has been restored thanks to the Hail Group! Josh is in charge of their effective and efficient method. Christy and Brooke's assistance is invaluable. Without dents or complications
Junior P
6 months ago
Worst company to work with. They squeezed my insurance dry just to do the bare minimum work on my vehicle. Don t listen to the 5 star reviews most of them are faked to keep their star average high. It took them 2 months to start on my vehicle when I was promised it would be done within 3 weeks at most. They make fake promises just to get you to leave your car and then completely neglect you unless you bug them about it.
Glenn Hawkins (Glenn)
8 months ago
After the May 9th hail storm, I casually looked at my truck that sits outside and did not really notice hail damage until a guy was in our neighborhood caught me outside and showed me some hail dents I did not even see due to the way it was parked. I made an appointment and dropped the truck off to them. They worked with me to get insurance info and worked hand in hand with my adjuster. When I went to pick it up, not only did they do an EXCELLENT job but cleaned it so I could inspect their work! I highly recommend them if you need hail damage fixed!! Big Thanks to the HAIL GROUP!!
Tayler Wright
7 months ago
The absolute worst company to work with! Steer clear of this crooked company. The so called owner Justin is an absolute joke! He will do everything he can to get your car and the second you sign giving them permission to fix your car he wants nothing to do with you no matter how long it takes!The quality of work is subpar at best, customer service is even worse (besides their office lady Cheryl) I had to spend money out of pocket to have my entire car buffed to fix all the swirls and imperfections they caused in my paint. Not to mention I had to take my car back there due to plastic moulding broken, trunk making terrible noises as it opens and closes windshield had pieces hanging down and my hood wasn t aligned correctly. When I wanted answers from justin about the terrible work he wanted no part of making it right and placed blame back on me. Overall DO NOT use this company!
Justin Rytych
11 months ago
Great company to get your car fixed with. They waive your deductible and do a great job. The body shop were trying to repaint my car because it s cheaper and they specialize in fixing it! Great staff! Definitely recommend.
Himanshu Vikas
8 months ago
5-star experience at The Hail Group! From the moment I walked in, their team displayed expertise and efficiency. My car looks brand new again! Fantastic service!
Alberto Parker
6 months ago
My car's hail damage was magically fixed by The Hail Group! The white-glove method used by Justin is effective. They have a "raving fan" strategy, and it works here!
Edward Bruno
7 months ago
The Hail Group made my car hail damage vanish magically! Their white-glove process, led by Justin, is a winner. Shoutout to their raving fans approach - they've got one here!
Josh
11 months ago
I have to say Brooke was incredibly helpful and professional throughout the entire process, and she went above and beyond to ensure that I had all of the information and support I needed. Brooke was friendly, knowledgeable, and responsive, and she made a stressful situation much more manageable. I appreciate her excellent customer service and would recommend the hail group to anyone in need of hail damage assistance. Thank you, Brooke!
Brooke Ewing
11 months ago
Amazing company! 11/10! If you have full coverage you don t have to pay a penny! They have an amazing program & great staff! If you have hail damage I highly recommend checking them out!! Couldn t have been a better experience!
Ravi Kumar
8 months ago
The Hail Group exceeded my expectations! Courteous staff, excellent workmanship, and they even handled insurance matters seamlessly. Highly satisfied with their services!
Rahul Tomar
8 months ago
The Hail Group's white glove process was a dream. All I had to do was file a claim, and they took care of the rest, providing a hassle-free experience.
Shiryl Lang
11 months ago
Awesome program, for anyone needing to have their vehicle fixed but without the extra expense to their budget. Very friendly people from the first second.High quality service without the hassle.
CJ (based3)
11 months ago
Great company to get your hail damaged vehicle with! They go above and beyond what any other body shop does to make sure the customer is satisfied
Alice Garcia
9 months ago
They have had my car for a month, no updates, so called and everyday the same thing.... Almost done and it will be ready by Monday, it is Saturday now and nothing Service: Body & TrimService: Body & Trim
Rup Victoria
11 months ago
very excellent company!!! i was recommended by my bestie Brooke Ewing!! i strongly recommend doing business!! they go above and beyond in everything!!
Divya Saini
6 months ago
Excellent customer service.
Jessica Simms
11 months ago
Easy to work with and very helpful!