Christian Brothers Automotive Firestone Blvd

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Bradley
3 weeks ago
Christian Brothers Automotive - Firestone surpassed all my expectations during my recent visit. From start to finish, every aspect of my experience was exceptional, reaffirming their reputation for excellence in automotive service.Upon entering the facility, I was greeted warmly by the staff, who displayed a genuine interest in addressing my vehicle s needs. Their friendliness and professionalism created a welcoming atmosphere that immediately put me at ease.The technicians at Christian Brothers Automotive demonstrated a remarkable level of expertise and attention to detail. They thoroughly assessed my vehicle, clearly explaining the repairs required and providing an accurate estimate of the costs involved. Their transparency and commitment to quality service instilled confidence in me throughout the process.I was impressed by the clean and well-organized environment of the shop, reflecting their dedication to maintaining a high standard of cleanliness and professionalism. Furthermore, the efficient turnaround time of the repairs exceeded my expectations, showcasing their commitment to customer satisfaction.Christian Brothers Automotive in Firestone stands out for its outstanding customer service, skilled technicians, and overall commitment to excellence. I highly recommend their services to anyone seeking reliable and trustworthy automotive maintenance and repairs. My experience with them exemplifies the industry-leading service and care they provide to every customer. I will undoubtedly return for any future automotive needs, knowing I am in capable hands.

  Robin Houston
3 months ago
I have had a difficult time finding reputable car repair shops. This particular Christian Bros. was highly recommended. They are wonderful! If you have had service with a shop you are questioning, try Christian Bros. They will check whatever you had done and let you know if there is an issue, no charge. When they do work on your vehicle, they take pictures and give you a copy.for your records I have never seen this anywhere else. They work in a timely manner and I have not had issues getting an appointment when needed. I am very pleased with Chauncey, he listens well and addresses your concerns. The waiting area is very clean, cozy, and beautifully decorated, with windows so you can see your car being worked on. So far, charges seem fair. I do not think you would be disappointed!!!

  Ryan Ware
a month ago
Whoa, these guys were great! Got me in at last minute notice and did an outstanding job. Did not over charge or even try to like many places do. Communication was outstanding. I loved the drive through oil changes that I used to use but these guys can do it just as fast with much better service.

  Kristen Marino
3 weeks ago
Excellent customer service!! Stopped in real quick as my car started alerting me that one of my tires was losing air quickly while leaving work. They immediately took my car and patched my tire in 15 min for no charge! Told me to come see them for future work! Highly recommend! I was not expecting a freebie but with the excellent customer service I received I will definitely be going back for other car maintenance! Customer service is so hard to find these days but they make customer service a top priority!

  Linsey Hanna
a month ago
The team at the Christian Brothers in Firestone essentially rescued me from an endless & expensive path of mechanical issues, and I am so very grateful.After purchasing an older converted diesel van last fall, I started working with a mechanic in Longmont to resolve some mechanical issues. It went in multiple times, costing a great deal of money, without the completion of obvious fixes to get my van running properly.I recently switched to Christian Brothers in panicked desperation, as there are few diesel mechanics in the area, and they efficiently addressed all problems I've dealt with for months! Not only were they so patient in dealing with my level of stress, I absolutely trust they are qualified to handle the most difficult tasks. Thank you so much for getting me back on the road in my tiny home!

  Randy SanNicolas
3 months ago
Great customer service! After dropping off my vehicle because the repairs were going to take most the day, I was offered a ride home. Wow! What business offers that anymore? A+They only fixed the items that needed repaired and didn't add on items that didn't. My vehicle drives and handles great now.CBA has my vote and service and highly recommend them!Randy

  Steven & Danielle Walker
a month ago
Nice people here, and good routine service, but fell short for me on more complicated issues. A few years back I took in my 2014 Buick Enclave with concerns about a slipping transmission and rattling noise at idle that I thought might be a timing chain issue (common on prior years of the enclave). I knew I was late on the transmission service interval after all the chaos of a major cross state move, and so asked for a transmission flush as well. The diagnostic came back recommending a timing chain job (requiring removal of the engine) and replacement of the transmission - a several thousand dollar ($7k) repair bill. I asked if doing the transmission flush might extend the life if the unit while I saved up money and they recommended not putting any more money into it as it was clearly going soon. My wife and I had long hard conversations about what to do, including potentially getting a different vehicle. We looked into financing options. Days turned into weeks, and eventually nearly two years passed while we tried to figure out how to pay for it, each day knowing there was a ticking time bomb ready to leave us stranded if the transmission went and potentially total our car if the timing chain failed suddenly. After putting nearly 25k new miles on the car I started to question the original diagnosis and finally took it in to a reputable dealership in Boulder (had been lied to by the one in Longmont previously) to get a second opinion. They quickly concluded that the timing chain was a complete non issue and recommended doing a simple transmission service to see if it improved the slipping. The fluid was burned by that point and quite low. After the $250 servicing the slipping problem was 95% resolved and the noise I had been concerned about at idle (and thought was the timing chain) was gone as well. It has been 18 months now and the car still drives well, even if I notice a very slight slip on occasion. I would recommend getting a second opinion if this shop gives you a large quote for a repair bill. I wish I would have sooner, but I was new to the area and didn t know who to trust. This shop had been recommended to me as reputable. I m so glad we didn t spend thousands getting the work done. We spent two years needlessly stressing about our car, while shortening the life of our transmission by neglecting servicing even further on the recommendation of the service advisor to not put any more money into it. Will not be trusting my car to this shop again.

  Chris Kline
a month ago
Trustworthy! The dealer told me I needed $1000 of work. I knew I could get it cheaper elsewhere, but these guys wound up finding a single $40 hose to fix and everything else was fine. I appreciate that honesty and will continue sending my business here!

  Nancy McAnich
4 months ago
I give this a complete thumbs up!!! They were so polite, helped to determine what the issue was with my vehicle!! The courtesy ride home and back was the best customer service yet! No one does that anymore!! They kept me updated and gave me options on my issues! I trusted them to tell me what was needed and not add something that I didn t need! I will always be a loyal customer!!

  Arlene Huber
a week ago
We will never go back to this location or any locations. Terrible service! We have our jeef to get diagnosed, but because the service is so high we decided not to let them fix it. We are picking up the jeef but they lost our key. They didn t try to offer a shuttle. We requested our money back for diagnostic but they refused. We don t know when we are going to get our jeef back, and because of this we don t know when we can go back to work!!!Do not come to this location!!!

  Grayson Stubbs
3 weeks ago
After scheduling and talking about the problems with my car, getting diagnosis, and then telling me we are trying to work with your warranty. I called my warranty company, they told me that this Christian Brothers was essentially trying to screw me over, at a price of almost $1500. Everything should have been covered, but this shop thinks trying to pull fast ones on people is the way to do business. These people are crooks, nobody should be taking their car here if they have the opportunity to take it somewhere else.

  Jane' Andrade
2 months ago
"I cannot speak highly enough of Christian Brothers automotive. I made a costly mistake by accidentally putting DEF in my gas tank, resulting in a potential repair cost of $13,000. However, Christian Brothers not only resolved the issue in a cost-effective manner but also went above and beyond to accommodate my urgent need. They worked tirelessly to return my car to me as soon as possible, and their exceptional care saved me from a huge financial burden.And a personal thank you to Jeremy and all the mechanics at Christian Brothers they are truly phenomenal. Their expertise and professionalism are unmatched, and I am grateful for their dedication to delivering top-notch service. I highly recommend Christian Brothers automotive to anyone in need of reliable and skilled automotive care. Thank you, Christian Brothers, for being an amazing company with outstanding mechanics!"

  Julio Manjarrez
4 months ago
Took my truck in to get my coolant system back flushed with a concentration on my heater core. They did a great job and cleaned out my system. Heater core is now working like new so far! Outstanding customer service from start to finish. Thank you!!

  mike wolf
4 weeks ago
How are this company has 4.8 stars is beyond me. Over $1700 for Front brakes and calipers that still squeak and has been checked by them twice by them. And their excuses Is that it takes time for the squeak to go away as they are brand new pads. Unreal!!! If you look on the Nextdoor app, there s nothing but complaints about this company Which I ve also commented on. This place is Over priced and customer satisfaction is unheard of. Do your research and spend your harder money on a mechanic that actually knows what they re doing and treat their customers right

  Joe Annolino
a month ago
On 02/02/24 I had an appt for an oil change. Prior to making the appt, JD quoted me a price on the phone, I made the appt & when I arrived for my appt he denied ever quoting me such a price. I would not have made the appt if I had been quoted what I was charged, which was 50% higher than he had quoted me. I chose to go ahead w/the appt although it was quite upsetting. I was also told by JD the appt would take 1hr 15min & it ended up being 2.5 hours, which caused issues with other appts I had. Being only 10 minutes away, I took their courtesy ride home, after I dropped my car. They did not call to inform until they were an 1hr and 20min. into my appt time that it would be another 30min. before my car was ready. I called at the 30 minute mark and my car was still not completed.. They said it would be another 20 minutes or so. I asked for the courtesy ride to come pick me up at that point so I could be there when my car was completed ...they would not pick me up until the work was completely done. I finally got a call they were done, which was approx 2 1/2 hours into my appt time. When I finally picked up my car and expressed my dissatisfaction, I was told I should have walked away before they started the work. I indicated I always want to support local business and therefore chose to keep the appt.. I have never been treated so poorly by other Christian Brothers operations & I definitely will not be returning to that location for any future work.

  Ramiro Reyna
11 months ago
Whether you re looking for a tire alignment, oil change or any sort of maintenance, Christian Brothers Automotive has got you covered! What gives this auto repair shop a winning edge against other competitors, is it s outstanding customer service, store cleanliness and conveniences with a complimentary shuttle bus that can take you anywhere. While your car is getting fixed, you have the option to either settle down in their clean lounge and snack or quench your thirst, or take the shuttle bus to work, home or the mall if you so please. Unlike any other auto body repair shop that I ve been to, Christians shop understands you have places to be and things to get done! This is the Chick-Fil-A of auto body repair shops and I highly recommend you give it a go for your next oil change. Shout out to William for providing me with outstanding service and setting the new bar for quality customer service!

  Emma Fiore
a month ago
The oil change service was done quickly, and the staff was kind. But I was shocked when there was $40 in labor for an oil change. If I would have been told that there was this charge, I would have just went to the Hyundai dealership to have the service done without the labor cost. $120 for an oil change is obscene and ridiculous. Very unsatisfied. Sadly will not be returning for future services.

  Sage Childs
3 weeks ago
The team at Christian Brothers was really great! Made an appointment and they saw me right away and finished the job quicker than expected. I highly recommend Christian Brothers in Frederick!

  Cindy Brasher
4 weeks ago
Had my car for over a week just to put a switch in the door. Quoted us one price and my husband said no and then came back with a better price. They should stop trying to take advantage of people. Bad business

  Leyden-
3 months ago
Brought my 350z in for an oil change. They were very efficient and super friendly. They did not try and push any additional products or services on me. I absolutely will be coming back!

  Todd Reingardt
4 months ago
Dropped off my truck for an oil change. They took me home and in about an hour, called and said it was ready. I asked for a ride back because my wife wasn't feeling well and they said no problem and came right over, and brought me back. I've used them several time, never any issue, very friendly people.

  Kara Monette
a month ago
Very friendly, fast service. The waiting room was extremely comfortable and clean. The free full inspection of your car is a great bonus!

  William Carroll
3 months ago
I ve got a Ram 1500 plagued with electrical issues. These guys helped me out in a pinch! Great group of guys and absolutely the cleanest lobby around. If you ever need heavy diag or major work on your cars come see these guys!

  Aimee Delmontagne
4 months ago
Another visit to Christian Brothers in Firestone and it was a great experience as always! The team is always quick to check us in and always very pleasant. The work is always completed in quick and timely manner! Highly recommend this shop for your auto needs!

  jeff pike
2 months ago
Christian Brothers was fantastic on the availability to get my truck in and diagnose the electrical issue. Very pleased with the customer service and I will use them in the future.

  Laura Shouldice
3 months ago
Christian Brothers in Firestone found the correct, quick, and inexpensive fix for my cars problem. I had been told it was something totally different by another automotive business. Thank you CB. I am now your regular customer.

  Clint Pflugrad
4 months ago
My wife's car battery finally gave out. She call Christian Brothers 20 min before closed and ask if they could help. And you know what they did. They told her to swing by and they would get her taken care of. Amazing and I can't thank them enough for the help!!!!

  Giancarlo Camillieri
6 months ago
Great experience. We were visiting the front range area from Salida. Our coolant started bubbling in Longmont. We went first to the nearby Firestone, but there were no attendants and people were waiting. Called CBA and they told they could do the coolant flush. Turns out the radiator was leaking. Bad news. Regardless, they were able to bring the replacement and change it within 4 to 5 hours and we were able to drive up the mountains. This was great when you have a 10 month old among you. Extremely good customer service from Chauncey, JD and the driver of our complimentary shuttle, Rob. I highly recommend this location!

  Shannon Reagan
3 weeks ago
Would highly recommend the Firestone location! Team is highly efficient and great communicators - always leave feeling like they took great care of me and my car!

  Melissa Nagel
2 months ago
Christian Brothers in Firestone has proven to be an outstanding place to take my car. Fast, honest, reliable, and trustworthy! I won t take my car anywhere els.