Grand Valley Auto Avenues Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lenore Zibits
a week ago
Juan and the whole team made sure my daughter s first car purchase on her own was smooth and easy. They gave her options and made sure she got the best deal. Going to go back and get my car there next month. If I could give them 10 stars I would

  May Fong
4 weeks ago
Anthony was a great, I told him two things I notice and that s why I made an appointment. He called me and told me there was more then the two things! He helped me understand and explain to me. He always followed up and call me when there was an update on my jeep. Since I bought my jeep here I ve been go to the shop for 10 years! Never have complained about them, they are great. Service is great.

  David Votava
3 weeks ago
Always great for oil changes and inspection! I do believe their quotes to do additional work is as high as a dealer. Front brakes quoted $425+ and said I needed brake lines flushed. I went to good old reliable, soon to retire, Steve at Applewood Automotive. No flush needed and brakes with labor including tax was $221!!! He used the best pads too.

  Maria McDonough
a month ago
I have been bringing my car here for maintenance for the past 6 years. I appreciate how they "give it to me straight" and I haven't ever felt like they are trying to upsell me. They consistently do good work and are friendly, professional, and easy to work with. If you are looking for a go-to mechanic, I would highly recommend them!

  Cheri Houser
4 months ago
Wonderful staff, professional, knowledgeable, caring and thorough. Instead of the problem that was diagnosed by another mechanic with repairs quoted about $4,000, they found it wasn t that problem at all, and they found a solution that was $400!They took great care of me and my car, which was one of the 5 we purchased from the old Automotive Avenues!Definitely will be back!

  Steve Veraldi
5 months ago
I had a great experience at Automotive Avenues. Marc and his people did an amazing job fixing our accessible van in one day, and having it ready for us to pickup. They fixed it in a timely manner and at and exceptional price. I would highly recommend Automotive Avenues.

  Corey Chandler
5 months ago
We have been bring our vehicles to Automotive Avenues to be serviced for 10+ years now. We keep coming back because they have been so helpful advising us on what is needed and what is not, and the price for all of their services are very reasonable. While everyone there has been great, the person there who we trust completely and keep coming back for is Joel. Thank you Joel!

  Alea Bowen
2 months ago
They were quick and extremely considerate. They went above and beyond expectations- providing a car service to drop me off and pick me up when my car was finished. Truly the nicest people. As someone who just moved to Colorado I now know where I ll be going for all future auto services

  Maija Herbst
5 months ago
Got into a fender bender that caved in my radiator last week. Got it towed in, spoke with staff about what happened, had an estimate the next day, and my car back in my hands the day after. They were incredibly fast and were very communicative about what they were doing, what they found, and what they recommend, without making you feel pressured to do the recommended fixes. They even try to go out of their way to save you money (the AAA discount is nice, too!). They saved me from a lot of tears (:

  Laura Votava
4 months ago
Very good! Got in at 7:30am opening and all four motor mounts were replaced within three hours.The dealership is now open again after a brief shutdown and now has a new name/owner. Inventory looks plentiful.

  Lani Love
4 months ago
I have been coming to Auto Aves for years as I am so excited to find such dependable, affordable, and excellent service. The staff always put a smile on my face--thank you Joel, Maureen, Mackenzie, and Anthony for that---and a better feeling to my car. I leave happier and more confident to always have smooth travels after an Auto Ave visit!!! Thank you everyone from the mechanics to the Three Musketeers--joel, Maureen and Anthony who greet me and treat me as though I am one of their family every time!!!

  Kelly Layne
3 years ago
I was looking for a good Honda Pilot that I could afford for 6 weeks.....starting in California & then in Colorado. They are super hard to come by, as they are solid! I was debating getting another vehicle because I was having such a hard time finding one. Then I went to Automotive Avenues & Tom Sullivan found me this beauty in less than 10 days! It's in incredible condition.....like new & I'm still pinching myself....it's truly my dream car! Stellar service all the way around & feels like a family operation. Thank you Tom & Automotive Avenues!

  LP Dolan
6 months ago
I concur with the Merrill's review. Our family has bought many cars here and even though I no long live in Colorado I was just on here to refer my brother and trying to figure out if you are still in business. It was so unusual to find a used car dealer with such integrity and I hope that you will be able to reconsider selling again. Best wishes.

  Paula Blackburn
5 months ago
I have been a customer of automotive avenues for over 10 years. My whole family have bought cars from them and maintained them with their service department and I always will return there. Excellent customer service. Jerry is Awesome in the service department!

  Sean LeCompte
a year ago
I've heard nothing but good things about this place and made the easy decision to see them. I got to work with Tom the sales guy. He was straightforward about everything and really worked to get me driving away in a new(to me) car, and very available to answer any question I had. the mechanics and shop are also very helpful, as I had a flat a week after picking it up and got it patched with them no hassles.Honestly I always thought dealerships had no thought to care so much about their customers, but AutoAves changed my mind completely on that. Really glad I am able to do business with them and will be seeing them again when I'm ready for a new car. Thanks for everything y'all have done!

  Marchelle Carlton
6 months ago
I had to wait two hours when I had been told It would take 45 minutes to 1 hour. My car was hot when I got into it Which means it had been sitting there for a while. Otherwise everyone was cordial and the waiting room was clean and spacious. I'm sure my oil change was done up to standards. I have not had any problems with them before.

  Dennis Scholbrock
4 months ago
Knowledgeable, polite, attentive service. A comfortable and well stocked lounge (free coffee and bottled water), a great place to buy a used car or get almost any make, model, or service taken care of. Almost 10 year customer.

  Brenda Hardwick
2 years ago
I have been a customer for many many years and Automotive Avenues never fails to deliver. This is the second vehicle I bought since becoming a widow and the experience was amazing. Traded in my seven year old Subaru Impreza for a very gently used six year old Toyota Prius. She s beautiful, and looks and runs like brand new.Working with Dan Krofta on the sale was smooth as butter. He treated me like family from the start. When I brought my Impreza (which I also bought here!) in, Stephanie was attentive and took care of me in the service area. While I waited, Dan came by with the opportunity to test drive the Prius. While waiting for the paperwork to be done, Anthony from Service came in to check on me because I hadn t come back to get my car, and asked if I d bought something new.I will always be an Automotive Avenues customer, and I highly recommend them to anyone who needs a new car!

  Patty Pughes
4 months ago
Easy to schedule -they are efficient and timely and check for any issues and let you know the status of your vehicle. They are always willing to work with my schedule it is a place I recommend to others and will continue to utilize their services thank you

  khalid alkaihal
2 years ago
Yet again, I leave Auto Aves with a great experience that can't be matched anywhere else. My favorite salesperson "Cheryl" was very friendly and helpful as usual (this is our fourth vehicle from Auto Aves). Cheryl got me the vehicle my family needed at a great price and in a timely manner. A shout-out to the financing team for their swift execution.Thank you for all your help, I would definitely recommend you to friends and family.

  Anthony Wright
2 years ago
Thank you! Tom Sullivan and Freddy made our car purchase something that we enjoyed and a cumbersome process. Tom was not pushy at all, and gave us the freedom to look at several different cars we were interested in, and let us test drive 5 cars... some I knew we weren't interested in, but gave us the opportunity to compare different smaller SUVs and crossovers.Freddy went over all the different finance options, and was quick to rectify some mistakes that were made in the sales paperwork. Although I don't like having a car payment again, I'm glad that Auto Aves is a place where customers are referred to as members, and their exclusive relationship with credit unions makes it a place that I will refer friends to and continue to shop at next time we're in the market for a new (to us) vehicle.Our pooch liked our new purchase as well!

  Dannon
2 months ago
I love going here. Everyone is a pleasure to work with and they prioritize your repairs rather than just try to get a big payout. Shout out to Anthony for all his positivity and patience.

  Deb Schwenke
6 months ago
This time you worked on my hubby's Xterra!! He was very happy!! You put on his new tires and rims!! Great job!! I will see you soon for my 5Runner Oil Change!!Always friendly, great service, and a nice waiting room to hang out and wait!!

  Briz KC
3 months ago
It was difficult to find any In-app ride services, then I found Grand Valley Auto. I gave a call. It was quick, reasonable and reliable. Thank you so much. I am so grateful.

  Jacqueline Jackson
3 months ago
This is the first time I've used them after they took over Automotive Avenues so need a little while to see how the repairs actually go but so far, so good.

  Nay
2 years ago
I bought this beauty 4 years ago here. It still looks and runs the same as when I first got it. Took it for a trip that ran 18 hours long with a minor set back. Could not have done this had it not been for Dan. Car lots are the worst places to get bullied into buying something you don t want and breaks down. This is the EASIEST and BEST way to shop for a car! Service doesn t stop when you get your car and leave. They are there anytime when you need help. Thank you so much!!!

  James Olson
2 months ago
Very fair in pricing. Fixed my broken speedometer. They are now my go to mechanic for my truck. No more inflated dealership prices and waits to get in

  Chance Alvarado
2 months ago
Great experience! These guys went above and beyond to get me into the perfect vehicle. Highly recommend 10 out of 10!

  Jason Hebrard
3 years ago
I submitted a True Car value request to see what my Jeep would be worth, since it was a lease and hasn't been driven enough to justify the monthly cost. My wife and I decided to see what our options were to end the lease early and most new car manufacturer leases don't make it easy. True Car was a winner here. Assuming you're not upside down on your vehicle (you need to be realistic too) you can potentially sell your vehicle (including a lease) outright to a dealership rather than trade it in if you're not interested in getting a replacement vehicle, which is exactly what we wanted to do. It makes sense during these "unprecedented times" to save money where you can. Here is where AA shines, specifically Jim. True Car sends off your vehicle details from their website once you agree to receiving contact from area dealerships. Some dealers have automatic responses set up to certain thresholds and vehicle brands and types. Jim immediately sent me an offer and then followed up the next morning with a slightly higher offer than the autogenerated one, showing he actually reviews these offers personally.Once I called him on the phone, I explained my situation and what I was trying to accomplish. I worked in the car sales business in another life and I'm always prepared for a surprise (usually a negative one) with any dealership I encounter. Jim was a breath of fresh air. I had never been to Auto Aves and I'm always leery of used car dealers based on prior experience. AA is run like a new car dealership in that everything is clean and professional in appearance and the staff that greeted me on my Up approach to the doors was helpful and not overbearing or disinterested. They pointed me toward Jim, who not only was waiting for me and available at the agreed upon time, he had most of the paperwork completed! He completed an evaluation of my vehicle and it's condition, which was admittedly dirty, but otherwise in excellent condition (7,000 miles with 21 months of service -2019 MY). He had me sign the necessary docs and later my wife returned to do the same, and that was it. I spent maybe 30 minutes combined at the dealer and at no point in time did Jim pressure me to buy a vehicle from him, knowing what I was trying to accomplish. I cannot suggest Automotive Avenues enough.

  Steve Weid
3 years ago
Sales People are not commissioned.No Dealer prep fees.Drive any car on the lot. Request something if it is not on the lot.Used or new. It is all available at the best price available.If you are a Credit Union Member, financing is a breeze.This is my third purchase thru Automotive Avenues!