Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Alba
3 months ago
Matt was super helpful with a new battery I desperately needed! He even helped me on how to use a weird gas can. Thank you Matt for being so patient and awesome.

  k.a. marquez
3 months ago
Decent parts selection. Good for basic parts. Good at ordering specialty parts

  Rudy Castillo
5 months ago
Angel is the man! He helped us out and went the extra mile, great customer service

  Debra Rodriguez
a year ago
Will NEVER SHOP THIS COMPANY AGAIN! My sister purchased a starter. She didn't need it. She had stage IV cancer and died. Aftershe died we found she had not returned it. We produced the receipt and was told it was past their 45 day return period and manager would not return it. Called corporate and manager lied to them, telling them it was not new. Lying $#@%^&!. I will never spend a dime in this store ever again. They are heartless liars with no clue about real service. Spend your money with a company that cares.

  Truman Bradley
9 months ago
Had great service. Needed a battery replacement, and Blue was extra dilligent scraping my terminals and explaining everything. I'll be back.

  Courtney Kelly
2 months ago
Richard was very knowledgeable and kind. Thanks for the help!

  Justin Bogan
a year ago
Stopped in for a battery check and was lucky Dustin could help. He was super knowledgeable and professional. I will be back just because of the exceptional service I received.

  Nahtania
5 months ago
They never have wat I m looking for however the employee are very friendly and helpful

  Matt Lindy
3 years ago
Walt is AWESOME! Knowledgeable friendly and quick service. Online pickup and perks to save money make it all even better. Great location, as I've had customer service issues with others. Definitely my go to spot for Advance.

  Mehdi Schultz
3 years ago
Horrible place! I only go here if it s a last resort and now I m really regretting it. I purchased a loaner tool set. Btw it was damaged, before renting it out to me. I addressed that with the cashier. Returned it an hour later that same day. Since, it turned out the tool didn t work at all for me hence damaged tool. They gave me the Receipt . They told me it would be refunded to my account in 2-3 days.However, it s been over two weeks now and still no refund has been applied to my bank. Purchase was over $100.I wouldn t do business with a company like this! BEWARE!! I ve been trying to get a hold of a manager that can help me, for past two days and I have been unsuccessful. Plenty of places around that have way higher standards and willing to do anything for you, to get what you need for parts or tools!! Extremely inconvenienced and waste of my time. No one has gotten back to me to address my situation.

  The Realist
a year ago
Can not print a receipt that was supposed to be emailed to me when it wasn't. I did get the rewards for my purchase but no receipt and had to go back to the original store I bought from.Also, they had a license plate cover for sale for $24.99 here but went to the Littleton store and it was $24.99 there too. But when I checked out it was $29.99...It was the same frame at both stores for the same price.When that happens you sell it for the price advertised...But not them, they say too bad, it was mislabeled...

  Danny Pennetta
2 months ago
Always helpful and have what I need.

  Justin Williams
3 years ago
Service was not my issue with this place, staff is very friendly and try to be helpful. My issue is that the parts they sell are cheap but not at a cheap price. Basic parts are not stocked. I usually would never go to this chain of store but was in a pinch and they were the closest which still didn't matter because they did not have the part I needed. There are many other options that are better

  Therealgands
3 years ago
AJ provided to notch customer service despite being the only employee at the front as multiple customers entered the door. He made me feel appreciated as a customer and helped me find the item I was looking to purchase. Thanks for hiring friendly and capable people like AJ!

  Kacee Martinez
3 years ago
I could not get my car started, so I brought in a battery. The manager greeted us right away, did a diagnostic on the battery and gave me a new one on the spot. He helped me out no questions asked. I was in and out with a running car. Great customer service. This will definitely be the only location I will be visiting!:)

  Brent K
7 months ago
Nathan is the man! This guy went above and beyond. He's a true asset for Advance Auto Parts. Thank you!

  Mary Velasquez
2 years ago
Brandon was fantastic! My mother and I came in looking for a back wiper and battery. We found the battery, but the computer said they didn't have the wiper we needed. Not only did he look and find one, but he helped us install it! Will always come back! Thank you!

  Tomasz Kumor
8 years ago
Just stopped over after i was having trouble with my car. The battery was only a year old but was not holding cold cranking amps. Jimmy not only replaced my battery, but upgraded me from the silver to gold for having to wait 30mins for it to recharge. Turned out not to be the actual battery and we went down the line trying to figure something out along with another employee (Chris*?) , was able to get it started finally and will be taking it to the dealership. The customer service was excellent.

  Chad Taylor
3 years ago
Called this location today to get there help removing wiper blades that they sold me and they refused to help me because I bought my other blades from Costco. Poor customer service I want be buying parts from advanced ever again. Went down the street on wadsworth and Jewell to O'Reilly auto parts and they helped me no problem. Advanced ive been a customer of your for years know not no more.

  Ray Osborne
5 years ago
Stopped for some new wiper blades, Jared helped me with the search. Our vehicle needs a really strange mount, and they're not easy to find. I was impressed by the customer service I recieved, and would definitely shop here again.

  Agent Black
4 years ago
Would you like to know what creates reoccurring customer base? Well here it is, knowledgeable staff with customers first service & quality parts with great warrantees!!!! Hands-down this is the best part store in Colorado and it s proudly staffed by mostly women!! Shouts out to the #movement!!! The current GM is the bomb big ups Audra T! As we like to say everything rises and falls on leadership!

  Perry Kortleever
2 months ago
They had my parts for once

  Jorge Aldana
3 years ago
This guy named Walt is very knowledgeable and personable. Great customer service skills. I will shop at this store first before considering any other competitor.

  jeffrey holland
4 years ago
I visited this location , after visiting about five other auto parts stores. The issue was a misfire in 2016 jeep. The codes were vague and inconclusive. I had thrown some money away trying to solve the issue with plugs and and o2 sensor. This is when I met audra. I was about to buy an injector and tear into my engine. She helped me identify that my issue was most likely an ignition coil. Audra was correct, she saved me a lot of time. I will be going back to this location.

  A
3 years ago
Great service with a wide selection at affordable prices. They are also super friendly. AJ is the man! He helped install my battery and got me on my way.

  Michael Jr
3 years ago
I came to this location to get a refund on motor oil but was denied immediately by Aj.Aj did not look at my receipt he assumed the bottle of motor oil was already opened I bought the oil jug the same day in less than an hour. What Aj does next,He inspects the oil jug and snaps open the cap of the new bottle and has the nerve to tell me it s not refundable. Of course not you just opened it!To act rude and not work with me was uncalled for, what happened to the customer service and the customer is always right? I will be escalating the situation.

  Madison Gabriel DeBell
3 years ago
Aj is the best! Knows his stuff and is very very kind and helpful. I would suggest this one over o'riley and autozone anytime better prices better!!! AJ is the best RPP. Ask for him anytime you can!

  Kendra P
5 years ago
Needed a new headlight bulb on my way home from work the other day. Jennifer was my cashier and she also helped install the bulb in my car! Thanks for saving me a ton of time, you're awesome.

  N. Rosenblum
2 years ago
General manager Kelly, makes the store the one to go to. He has an old school, "my customers matter to me" attitude that makes me trust Advance Auto that you can't find in many places these days. This is the place to go to.

  Maria Hidrogo
4 years ago
I give a great review to this store, I was at a car wash and my battery die, so I went to Advane Auto Parts and Alejandro helped me with installing my new battery, he was very nice, and always had a positive attitude to assist me. Thank you Alejandro.