From the business
- Identifies as women-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa P
a week ago
Dusty was awesome! Such a professional with a positive attitude and kind to us. We needed a tow for a F250 and the RV we were pulling. Dusty organized 2 trucks, one to carry the truck to the repair shop and one to pull us and our RV to the campsite on a Sunday! He was even a special tour guide telling us about the area, trolley system, etc. Very friendly and personable, I would suggest them to everyone!
Don Sanchez
2 months ago
Dusty was outstanding. When he was assigned our tow from USAA he jumped right on it and headed to recover my F250 Diesel. He even delivered it to our repair facility and did all of the check in procedures for us, saving us a 20 mile trip. This helped out so much. Having to be towed is very stressful and through his professional approach He took a lot of the anxiety away which was a blessing. His equipment was top notch. If you have towing needs, I would personally recommend Cowboy Towing Dusty . Again, thank you Dusty.Don Sanchez
Felicia
a week ago
I have nothing but good things to say about my experience. My car ran out of battery and they came to the rescue. They were timely and made sure to give me status updates of when the tow would arrive to when my car arrived at the charging station. Dusty is a true gem to Cowboy Towing and Recovery. He was understanding and very informed on how to electrical vehicles.
Barbara Fleming
a month ago
Dusty went the extra mile (no pun intended) to make sure my car got to the repair shop after hitting a deer. I was extremely pleased with his patience and helpful attitude as I got my insurance ducks in a row. Highly recommend!!
Jennifer Edward
4 months ago
Geez, where do I begin? Kimberly and Dusty have this wonderful way of making a not so fun ordeal turn into a so glad I got to meet such great people situation. They truly have the best towing service Ive ever used! From their reassuring phone calls to their unmatched sincerity of our safety, I would give them a solid gold 10 and wish that everyone loved their profession as much as Kimberly and Dusty do! Thanks for taking care of us!!
Charles Lapham Sr
2 months ago
Dusty was on time,friendly,and very professional. He had my truck pulled out in under 10 minutes. I highly recommend Dusty and Cowboy Towing and Recovery!
Ari Davalos
2 weeks ago
Called and had a tow within an hour. Service was friendly and capable. I'll definitely be calling them again if I need a tow!
Cherilyn Schumann
3 months ago
I was VERY much in the ditch in the snow, tipped over at least 45 degrees and had to climb out. I thought it might take two trucks and a couple of hours to get out. Ha! Dusty was in the area and was at my car in a remote location in 10 minutes. He had the car out in 15. He was very professional and didn't make me feel embarrassed for being in such a predicament. Thank you!!
Karrie Valentin
6 months ago
Dusty and the dispatcher were super great to work with and true Godsends during our time of need. They kept in great contact which was a great relief to me so I truly knew they were coming. They provided an ETA as well as updates and they were super accurate. 10/10 would recommend!Service: Car lockoutsService: Car lockouts
Mind Quench
3 months ago
They helped me through my hard time, repair was very fast and so was their arrival time. I was happy to not have to wait for long:) The man who worked on my vehicle was friendly.
David B
5 months ago
Kimberly is Incredibly kind and wonderful. Cowboy towing recovered my key that was accidentally locked inside the car. I thought I was absolutely screwed considering this was also a rental, but this proved to be no issue for them. About 1-2 minutes had elapsed from the time they showed up to the time my car door was unlocked. Did I mention this was at 1230am?Thank you for your help Cowboy Towing!
Andreas Tischhauser
6 months ago
Friendly and efficient service. Dustin (Dusty) called multiple times to inquire about safety and let me know where he was. Even after a long night of driving throughout the Four-Corners, saving stranded people like me, he was thoughtful and courteous - best of all, didn't make me feel like an idiot for locking my keys in the car. Got me into the vehicle in a matter of seconds and had me on my way in no time. Thanks to Cowboy for taking the call long after hours!Service: Car lockouts
Kristen Rose
9 months ago
Dusty our tow truck driver was so helpful and called and sent pictures after dropping it off at the repair shop. The main office also was super helpful, Kimberly was super attentive and really gave great options as we are new to the area. Thankfully my insurance matched me with them, but I will always make sure they are who we use in any other emergency. I could not recommend this company more.Service: Car towing
BMcD
3 months ago
They were so helpful! Not long did they get my car running they recommended general vehicle care information and very nice. Thank you!
Kelly David Sansom
2 years ago
OK, people, if you choose a different towing service, you have picked poorly. These guys are the BEST, bar none. Dusty was incredible! Watching him load an 11K pound Winnebago Sprinter RV onto a flatbed trailer was a thing of beauty -- a true artist at work! He was so careful with our Wanda (the name affectionately given to our 11 thousand pound girl) -- both loading and unloading her. His good nature, care, and concern for people who are not in a fun situation (I mean, really, who calls a tow truck when things are going well, right?), helps to put you at ease and realize things will be just fine -- just like a warm blanket on a cold night. These guys are unquestionably the best. Honestly, if you call someone else, you confirm that you wish to gamble with the critical things in life... don't do it! Thank you, Cowboy Towing & Recovery, for helping us out of an unpleasant spot -- stranded 300 miles from home.Service: Long distance hauling
Brock Cooper
9 months ago
Dusty was awesome. He went above and beyond to get my family back on the road when our vehicle broke down. My 6 year old sat next to him on the ride to a service center and she felt right at home. He chatted with my wife the whole way which made her feel at ease when we needed that and most importantly he got us through the mountains safely. I can t recommend him highly enough!!Service: Car towing
Lacy Miller
a month ago
Thank you so much! The response time was amazing and they driver was so nice and considerate about our flat!
Joel Funk
3 months ago
My car slid off the shoulder of the road in the snow & Cowboy towing came super quick, they were super friendly & had my car out in minutes!!! Top notch service!!! Thanks Cowboy Towing!!!
Jacqueline Kinnick
8 months ago
Dusty was positive, prepared and professional despite working incredibly long hours and driving long, long distances. While on vacation and in an isolated area, we needed a new battery for our vehicle and Dusty took care of everything! Kimberly communicated to make sure we were in a safe place to wait and let us know timing. Highly recommend!Service: Battery service
Heather Fowler
5 months ago
They jumped my car and then followed me to the mechanic to make sure I got there safely. Above and beyond service, Dusty was exceptional
Robert Davies
11 months ago
Five stars for Cowboy Towing! Flat tire a few miles outside of Durango on a Thursday evening. Dusty was outstanding. Good humored, pleasant, professional. Recommended a good place to take the car for repair, and dropped us back at our hotel in town. Excellent experience for what could have been stressful and unpleasant.Service: Car towingService: Car towing
Rebecca Townsend
9 months ago
This towing company is the best in the business! Kimberly saved us from the side of the road when our car broke down and went above and beyond to make sure we were ok. Thanks to them we were able to get to our motel and delivered our car to the auto shop and back to us! Would recommend this family business to anyone with car troubles. 10 stars!Services: Car towing, Battery
Hoffman family
6 months ago
After difficulties finding a tow company, AAA was able to get in touch with Cowboy and they were able to take care of our car being towed where it needed to go. Very friendly and professional. Thank you, Cowboy Towing for your help!Services: Special vehicle towing, Long distance haulingServices: Special vehicle towing, Long distance hauling
Vanessa Casey
10 months ago
Kimberly came and rescued us late at night when we broke down halfway between Silverton and Durango and we can t say enough great things about the service! She kept us updated on her progress, gave us a ride to town, and made sure we found somewhere local that could work on our car on our short timeline. Super friendly and professional!
Krista Fogarty
3 months ago
Super nice people. Got there fast, picked up our tow, texted us once it was delivered to mechanic.
La Familia Shubert
a year ago
Always a pleasure to work with Dusty and Kim at Cowboy Towing. They've towed vehicles for me, unlocked an impossible to unlock vehicle and the service is always professional, timely and consistent. They are my go to company for any vehicle needs. (Any they have a truck big enough to haul my suburban with room in the cab for my crew.) Recommended 110%Services: Car lockouts, Car towing
Riley Aguilar
9 months ago
Dusty and his team has helped me so many times. They are so helpful and kind. Both times I have need their services it has been an amazing experience. Cannot say enough good things
Jeffrey Schmid
10 months ago
Now pay very special attention. Kimberly and Dusty are amazing people. I hit a deer on 160 going to Durango on 5/10. Dusty was in constant communication while I was in shock. He picked up the Jeep and took it to safety in their yard. Over the next ten days, while my idiotic insurance company dropped every conceivable ball, they rose to the occasion. Kimberley even brought me my stuff out of the Jeep to the hotel. Call these people. They understand how people should treat each other. Amazing. I love you guys.Service: Special vehicle towing
Cooper Lush
11 months ago
Dusty is great! The service was quick and helpful. He also told us that we can call if we need help with anything else, whether that is getting around Durango or finding a place to stay. Would definitely use this service again!Services: Car towing, Local haulingServices: Car towing, Local hauling
Veniece Fagerlin
11 months ago
Dusty and Charles kept me in the loop for timing on my car s pick up. Charles was delightful to work with and clearly very skilled at what he does. I felt my car was in good hands as he carried it down the road and delivered it to the shop. Thank you!!Service: Car towingService: Car towing