Phil's Auto Towing & Salvage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zach Schnake
6 months ago
This company is trustworthy. The part arrived when they said it would, it was the correct part and the part worked on the first go. Carol answered my phone calls, and she was very personable and gave me thorough detail of the process. Great business and I highly recommend you give them a shot.

  Laura Refka
5 months ago
One of Phil's trucks, with a vehicle on the bed, just sped through the town of Somerset at 50-60 mph in a posted 25 mph. My property goes up to the edge of CO-133 and I was raking, and planting grass seed. Not only did he endanger my life by speeding, but he also was recklessly disregardful of my life, by not giving me any berth and coming near my shoulders and head. The driver has dark hair w/beard and mustache. I called and talked to the owner, Phil and he denied that he had a truck out. Period. I told him that the truck had "Phil's Auto" painted on the side in huge letters. He still denied it. I have lived here 7 years, been towed by Phil and see Phil's trucks on a very regular basis, so the fact that he lied to me to protect his ignorant Trumbilly employee is not only egregious, it is amoral.Phil's Auto responded with snarkiness and lies. I am the author of 3 books. I most certainly am able to read the name PHIL'S TOWING. Get a grip, loser.

  Aimee Deffert
4 years ago
A few months ago, my brakes went out and I almost rolled my car off of a steep mountain cliff. Two other tow companies took one look at my car and told me they couldn't help me. Phil, Josh and Caleb came to the rescue! Literally! The level of care, compassion, and professionalism I experienced from them is unmatched. I believe this is by-far the best towing company in Western Colorado! They preformed the tow with little to no damage to my engine, and I was able to drive my car afterwards with no issues( other than a broken windshield and monster scratches from rocks). I was quite impressed with their organization of inventory at the salvage yard as well. No matter what problem you get yourself into.... Josh and Caleb at Phil's towing will get you out! Thank you so much! I have no idea what I would've done without y'all!

  Kay Gould
8 months ago
Josh and the team got me out of a sticky situation at Black Canyon park. They responded quickly, got me extricated and on my way and importantly did not take advantage of me. The cost was reasonable given the circumstances. Thanks again.Robert Gould, Pennsylvania, USAService: Special vehicle towingService: Special vehicle towing

  Mike Logan
9 months ago
Great place with lots of inventory. I got a great deal on alloy wheels. The parts puller quoted me a incorrect price that was lower than normal. When I told the front office what he quoted me, they backed up the price that he quoted me and I got a good deal.

  Michael Glen
a year ago
Eric was the only one out of three towing services who could figure out how to get my car out of the garage and onto a truck when it had a completely dead battery. He has superior knowledge about how to handle newer vehicles that are often more challenging to move without power. Great communication during the entire towing process. Service was both professional and pleasant.Services: Battery service, Car towing

  Robert Reynolds
a year ago
Poor signage for how they would like you to enter the yard(when office is closed even though they say open)then aggressively approach you in the yard when unwritten and posted rules are "broken". Looked at product compared to price and nothing in the yard was worth the advertised price on line(this is compared to many pull yards I have been to).also(as any you pull yard is) it is a you pull it yard so anybody shopping here will have to deal with people not having the knowledge of what they are doing. Or if you don't know your left to figure it out(I have found out I am wrong in this one). The first two complaints are why I won't be trying again.

  Ian Oeser (IO)
a year ago
Phil's yard has taken a number of my dead vehicles for scrap, giving a fair time price., And ready to work with.They are also one of our area's great towing services.

  Quiet Waters
a year ago
Erick was professional and careful when we broke down on a Saturday,He picked us up and delivered us to requested location in a timely, professional manner.Thanks Phil s Towing we would gladly use your services again if needed

  Kendra Gillilan
3 years ago
Amazing company , knowledgeable driver with great person skills , we were stuck on McClure pass and they drove 45 minutes or more to get to us and so thankful they were available. They have towed us before and same driver lol. Keep their number handy !!!! Plus driver dropped hubby off at home so he didn t have to walk in lightning . Thank you Phil s !!Service: Car towing

  Z Kruger
a year ago
Carol was EXTREMELY professional! I called looking for a hard to find tire, and although they did not have the size, Carol returned the call and told me! Most businesses I have noticed in this area have horrible customer service, but CAROL DESERVES A RAISE!!!

  Kristl Holtz
3 years ago
I needed a rear window for my '93 van. Phil's had one for a reasonable price. Directions to their location were perfect. I got my window loaded in a matter of minutes. Highly recommend.

  J Flynn
6 years ago
you need to meet Phil. really good guy. he's been in this business a long time and is very helpful

  Felix Alvarez
6 years ago
BUYER BEWARE!!! Do NOT buy anything from this establishment. They will sell you non functioning parts and will lie to you about the condition it's in. Purchased an engine block from them since the one I was replacing was out. After being installed it turns out the block they sold me was also bad. I called them about it and all they said was "we told you it was bad" (which is not true, I was told it was in good condition and fully functional). Why would I purchase a bad block to replace a bad block?! Makes no sense whatsoever! They have horrible customer service! Now I'm out time and money. Save yourself a headache, STAY AWAY FROM THIS PLACE AT ALL COSTS.

  Dara S
6 years ago
Called to get a price on a part, the person I talked to said it would be $50 for shipping since it was a U-pull-it yard. Fair enough, but I wasn't 100% sure I needed the part right now so I said I'd have to think about it. His response was "I understand, I'm used to people wasting my time." If I actually do need this part I'll be sure to get it somewhere else since this place is too busy to exhibit basic civility to potential customers.

  Shaun Farris
a year ago
Friendly, helpful and very reasonable with pricing and purchasing!! I have bought parts and sold cars to them also! Thanks Phil!!!!

  Olin White
5 years ago
Called and spoke with Phil about a discontinued and obsolete Instrument Panel Fusebox for a late 90s Saturn. Phil returned my call in a timely fashion after removing the fusebox (no small chore) and was on the phone with me more than a few occasions to help verify that the part would match our needs. Shipped it to Denver for a very reasonable rate and even followed up to make sure it worked well!!! Great job Phil!

  Deborah Stanger
3 years ago
Best towing service I ever had interaction with. Our driver was Josh. He knew exactly what he was doing. The way our truck was stuck, we couldn't believe he got it out without a scratch. Definitely knew what he was doing.

  Brittney Cornell
3 years ago
Very friendly staff since they knew my mother for so many years. I found exactly what I was looking for at a very affordable price. I am from out of state sonthat is another bonus on my trip here. Will be back for sure.

  J H
4 years ago
I have never been treated so well by a scrapyard ever. Front desk personal went out into yard to send me pictures of the part I was looking for. That's almost unheard of.... Then when I wasn't able to make it that day because of weather they called and checked up on me to make sure I'm ok. I think they care here and that's reason enough for me to drive 300 miles to buy a tailgate from them.

  Dustin Kopp
a year ago
Always been helpful to me and fair on prices. Even Saturdays Phil is nice to deal with when the whole crew isn't around.

  carlos torres mata
6 years ago
Was blatantly lied to about the condition of a part and told it was "good" when it wasn't. Tried to talk to their management to come up with a fair solution and was surprised by their severe incompetence. Would not recommend buying anything from here unless you want to be told its good then sold a garbage part that DOES NOT WORK. THESE GUYS ARE LIARS AND CROOKS, STAY AWAY.

  John Nemetz
5 years ago
Awesome place, They found everything that I was looking for, and had it ready for me when I came to pick it up. Very friendly and knowledgeable staff. I will definitely be going back in the future, and I will recommend Phil's Auto Salvage to all my friends!

  Josh
6 years ago
Purchased the motor from these guys. They told me the motor was good, and after receiving the motor and taking it to my mechanic; my mechanic informed me that the motor was no good, I called the company and explained to them that the motor was no good. They began to tell me, "we told you from the beginning the motor was no good." And now I'm out the money and stuck with a bad motor. Unless you want to end up in the same situation do not buy from these liars!

  Ralph Sandmann
a year ago
I had a good experience with Phil's towing. Prompt response, and great care with my car . Thanks to all involved

  Irene Inman
3 years ago
We had someone come out 30 minutes after requesting services. Very friendly and professional. Thank you so much, we will use your services in the future.Service: Car towingService: Car towing

  kerryzacher
6 years ago
BUYER BEWARE!!! THEY SELL BROKEN PARTS AND WILL NOT STAND BEHIND THEM!!! Bought an engine from this place and drove 12 hours to go pick it up based on their guarantee that the motor was in good shape. Turns out the engine was garbage and they now lie about the condition promised and that they have no other motors to exchange it with. As a mechanic who purchases thousands of dollars of recycled parts, I have never been blown off like this place did when I called to let them know the engine block they sold me has a crack in one of the cylinders... they told me that I inspected it when I picked it up. So Phil's, let me get this straight. You sell untested used motors that you won't stand behind and expect me to rip it apart to the block to make sure it's ok BEFORE I take it? What a joke... STAY AWAY FROM THIS PLACE!!! There are hundreds of auto part recyclers out there that will treat you right & stand behind the stuff they sell, but PHIL'S AUTO SALVAGE in HOTCHKISS COLORADO is most definitely NOT one of them!!!!!!!

  W. J.
a year ago
Those who assisted me were wonderful! Professionalism, communication, helpful. From start to finish, they were awesome! Thank you!!!Service: Car towingService: Car towing

  A G
2 years ago
Hidden gem of a u pull it parts yard. Helpful and friendly staff. Pic is my new receiver hitch I picked up for $50. 100%satisfied.

  Robert Tapia
a year ago
The parts were available and the service was fast and they helped me with my cut finger.