Carquest Auto Parts - Duckworks Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D Jones
2 weeks ago
I feel violated. I ordered a cap for my power steering resevoir, because I didn't want to drive to Delta to buy a $6.99 part.They ordered me one for $69 without telling me the price (they threw away my phone number I gave them) and made me buy the part saying they couldn't send it back.I feel robbed and violated.

  Mark Habers
7 months ago
The people that work there are great. That's where it ends.I live in a nearby town and stopped in to get oil for my truck. I do my own. I needed 7 quarts. They had what I wanted in stock, pricing was not apparent, or visible on the shelf - but to my dismay - after being rung up at the register - I ended up owing over 80 dollars, for the oil. This was less than a year ago, oil prices go up and down, but this was 300+% more than any big box store in Delta would charge. I love supporting our local businesses, but there is a limit - this is a total rip off in my book.It is time for me to do the oil in my truck again - I bypassed this shop entirely, shipped to my door from Amazon - 100% synthetic is setting me back about 28 dollars. Add 4 dollars for the oil filter. I could buy the supplies to do 3 oil changes via Amazon - or just 1 if I go with Carquest here in Hotchkiss. If you can justify spending 300% premium to buy locally, more power to you, but I rate 1 star for price gouging and I don't plan to ever be back.I'm happy to see an auto parts store in town, but I cannot support those margins and they have lost my business.

  Laura Refka
3 months ago
The owner, Brandon, listened to my concerns and acknowledged them as valid. I appreciate his professionalism.

  Laura Cammarota
a year ago
The People who work here are fantastic. I went in to get a couple of nuts and they went above and beyond to make sure they were correct and it was for a less than 2 dollar sale. This is customer service at its best and how it always should be. Thank you

  Katharine Hadow
a year ago
Is there a regulation about how long you can let your engine idle in Colorado? After we drove over McClure Pass we encountered a temporary traffic light on CO-133 by Crawford Reservoir where the traffic was restricted to one lane. Seeing the delay, the diesel truck behind us shut off his engine. Not realizing that we'd be there for 20 minutes, we left ours running. Good thing we did! When we stopped at the next gas station, the engine refused to turn back over. The kind folks at the Stop N Save lent us jumper cables and a charge.At Hotchkiss Duckworks Carquest, Brandon tested our alternator and found it good. He then sold us a battery and lent us the tools to install it.We couldn't remember how long we'd had the current battery. Brandon explained how to read the sticker on it. The letter corresponds to the month of manufacture. ("A" for January, "B" for February, and so on.) The numeral corresponds to the last digit of the year of manufacture. That meant that the battery was probably from 2014--it had served us long and well.And fortunately that battery didn't expire at a road maintenance site next to the Crawford reservoir, on a 60-mile stretch between gas stations. #DuckworksCarQuest #CDOT

  Z Kruger
a year ago
Employees here went above and beyond to help me! They are extremely knowledgeable and care about both their customers AND their employees! One of the best auto parts stores in the county!

  Tim Owens
5 years ago
I have always appreciated their promt service...that is until today. I patiently waited my turn for almost 20 minutes. My turn came after I turned away help from others because I was told to be patient. The employee decided to help customers that came in after me! REALLY?? Never been treated that way and never will again. Bye Bye.

  Jeremy Upton
3 months ago
Friendly and knowledgeable staff.

  Five Dogs Ranch
6 years ago
If they don't have your part, they'll get it. For a small town auto parts store, it's amazing how many times you ask for a part for a 30 year old car and bam, they walk to the back and get it.

  Chris Straub
4 years ago
If they don't have your parts in stock they will usually have them early the next day. Knowledgeable staff and great customer service.

  Kelly
4 years ago
Very helpful and friendly staff! Great to have a good auto parts store in town!

  Sandra Johnson
2 years ago
Intelligent customer service! If they dont have it they will order it quick. Staff ready to please.

  Serah Bera
a year ago
Great people with valuable knowledge and good senses of humor.

  Jack Ferrell
4 years ago
Great small town auto store. Super friendly! Reasonable prices. Thanks team.

  Marc Hernandez
11 months ago
Very helpful and friendly staff.

  Greg Hostetler
a year ago
Great auto parts store!!!

  David Davis
10 months ago
Most helpful with alternative ideas and parts

  Mark White
3 years ago
Very good service and very helpful and friendly.

  Jim Scott
2 years ago
Great service and very friendly.

  Brandon Dowell
6 years ago
Great staff, very helpful.

  ihunt elk
3 years ago
Good customer service!!!!!

  Dustin
5 years ago
Very rude and disrespectful

  R J
4 years ago
Knowledgeable, helpful folks

  Happy she, her
2 years ago
Friendly staff