Mike Ward INFINITI Service

Reviews

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  Joy Dawn H
a year ago
Jolene Acoustic was excellent! She explained thoroughly what services they had done on our vehicle, was professional, and made us feel that Mike Ward Infiniti truly cared about their customers. Jimmy Nicolds who sold us our car also followed up and made an effort to ensure that we had been taken care of. He took the extra effort to walk outside to talk with us. Thanks for your extra efforts towards providing great customer service!

  G P
a year ago
We have owned our Infinity (purchased here) for several years, and while we live about 50 miles from here, we come here for all service. The staff has always been friendly and fair, and are good to advise what we really need done immediately and what is safe to wait until next time. Billie Vogel helped me assess what is necessary today and what can wait, and even took me to a laptop for photos of my shocks, and gave a detailed explanation. Couldn t be happier. Ultimate service center. Exceptional people will take care of you and your car!Service: Oil change

  Monty Tranbarger
2 years ago
Amazing service from Andrew Alves at Mike Ward Infiniti! He got my car in same day on a Saturday! He greeted me at the door! He immediately had a technician identify the problem and looked for parts throughout the Denver metro. He laid out a timeline for completion and communicated with me along the way. He assigned the work to a master technician. We were from out of town and had a 9-hour drive to get our children back to school. Andrew did everything possible to make that happen including giving us a loaner Infiniti while our Infiniti was being repaired! We are so appreciative of Andrew's outstanding service and may drive back to Denver to buy our next Infiniti because of him! Thank you, Andrew, and Mike Ward Infiniti for the excellent experience with your service department!Services: Transmission, Auto engine diagnostic

  Calvin Gilbreath
a year ago
Favorite dealership to go to. Great customer service. I don't ever feel like they're trying to sell me something I don't need, and their system for you to decline or accept services is nice and simple.

  Curtis Frederickson
8 months ago
Jimmy Nicholds was nice and easy to work with made the process easy and enjoyable for buying my used car

  Margaret Thompson
a year ago
The Service Department was very kind & helpful in keeping me updated on the progress of the maintenance on my G20. I would highly recommend them! Thank you.Services: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Battery, Oil change

  Mark Grissom
2 years ago
By far the most punctual parts service in the area for high end vehicles. Highly recommended for collision repair or personal vehicle repairs

  Jaquelyn Scott
2 years ago
You buy at mike ward for the service department. They have taken care of us since 2014 and will for as long as I am living.

  Jason Derr
7 months ago
Super nice people. Excellent service.

  Candice Hill
a year ago
Always a great experience when my car gets serviced here.

  Miranda Ross
2 years ago
Won't take my baby anywhere else.Honest, friendly, excellent service.