Down Valley Tire Pros - Formerly Down Valley Tires & Wheels

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barnaby Fry (Ranger Hoopy Frood)
2 weeks ago
Josh at Down Valley Tire really helped me out, and treated me like a neighbor even though I came in a car with Texas plates. He helped figure out a solution to my problem, explained the challenges and possible pitfalls, then completed the work quickly and for a price that was way beyond reasonable. That's a great combination and I'm very grateful!

  Katherine Perez
5 months ago
Cicero and his team are amazing! I am so grateful to have found them. I was having so many car issues and they have been able to address all of my concerns. They are attentive, experienced and time efficient in what they do. My mind is at ease knowing I can always count on them. I highly recommend this shop!

  Linda Newman
6 months ago
Cicero was incredible! He came out to the highway and put on the temporary tire. His team at the shop fixed us up with a new tire and had us on our way fast. Great waiting area, too. We were so pleased with their service and efficiency.

  Stacey Southworth
2 years ago
Cicero was a literal angel. We couldn t believe that such a tiny rock would ruin our rental truck s Kevlar tire right in the tread. Luckily we got ahold of Cicero. He on-site patched our tire and was able to send us on our travels feeling assured that we wouldn t have any further problems from our original issue. If you ever need roadside assistance in the mountains, call down valley tires and wheels for the best all around reliable service!

  Tony Arenas
3 years ago
Ok, story time. My mother and I moved from Los Angeles to Colorado Springs. Not knowing anything about driving in cold weather we experienced a nightmare situation. While driving thru the mountains, two lanes and no shoulder, our windshield wiper froze!!! Turns out you can't use regular water in the wiper reservoir. Must be 50/50 which will prevent the water from freezing. Well, we exited asap and like an angel from the heavens Cisero came to our rescue. He led us to his shop and made a miracles to thaw out the frozen water inside the hose. It was completely frozen from the night before at -6 degree weather. Cicero lifted the SUV with a jack and continued to use a torch to defreeze the water. After a while the wipers worked again. We offered to pay and he said "no no, that's fine I don't do this for money, I do this to help people". I think we shed a tear when we heard that. Cicero could have taken advantage of us and said the radiator will freeze or the engine will fail blah blah blah. But he didn't. A true honest man. A soldier of God. My mother and I are truthfully grateful to have met him and we believe he saved our lives. I whole heartedly recommend Down Valley Tires & Wheels! Then you Cicero!

  Heather Rasmussen
8 months ago
A massive shout out to Josh who saved our bacon today! Family of 7 from San Antonio Texas blows a tire right outside Gypsum. Tow truck to the store, helpful contingency assistance and help, and back on the road! He went over and beyond in helping this family - thank you Josh!

  James Moran
2 years ago
Fantastic group of guys! Had a bad tire on the trailer coming back from Utah. Pulled in and they immediately helped us. And fed us lunch while we were waiting. Great pricing. Just a bunch of overall great men. A handshake and your word still means something to these guys. 100% recommend.

  Levi Brown
4 months ago
Great at alignments and putting new tires on rims but as soon as my truck left the alignment bay driver started hot roding my truck red lining my diesel while it was under operating temps the truck isn t supposed to be a race car and not yours to redline while cold

  Breanne Lindsay
6 months ago
So grateful for Down Valley Tire! We had a tire get ruined by a bolt on I-70. They got us a new tire and back on the road ridiculously quick. I half-jokingly told my husband we should drive all the way to Gypsum when we need tired work so we can use them again. Thank you so much!

  Pam Partain
7 months ago
We cannot say enough good things about Down Valley Tire Pros! Our RV (Winnebago Travato; Ram Promaster chassis) broke down in Avon, CO on Friday afternoon. We called numerous garages, most of which said they couldn t even look at our vehicle til Monday. DVTP said they could look at it Saturday hot dog! Bottom line: they took it first thing Saturday morning and were done by 11. The garage, a family-run business, is super clean and the waiting area is super comfortable with free WiFi, coffee and snacks, and plenty of seating. The price was very fair, and the people could not have been nicer! We were travelers completely at their mercy, and they could not have treated us better. Doubt that we ll be on a position to give them repeat business (we re from Georgia), but man, I wish we could! They are the best! So grateful to Cicero (owner), son Josh (first one who told us they could take us), and mechanic Oscar/Duran.

  Jeremiah Kested
9 months ago
This is the place you want to go for any tire needs. The owner I met for the 1st time and he has 39 years in the tire business and in his 60s he still goes into the shop to help people. All of the staff are friendly and workers seemed happy. They took care of my tire problem that I needed fixed in order to head out on a trip the next day. I was in and out within 40 minutes. I wish this place was closer to where I live in Texas.

  Scree Skier
7 months ago
Can't really say too many good things about Down Valley Tire Pros. They have managed to lose my keys for a good 15 minutes before they just popped up magically in the office. And they have managed to cross-thread one of my lug nuts so badly that the stud broke off when removing wheel after repair. However, I will say that they are pretty quick, as long as you get there early in the day.

  Thomas Landi
8 months ago
This place is incredible! I was in a really tight situation with a punctured fuel tank and this shop saved me. All other shops I could get ahold of were quoting 1-2 months out and they did it in less than a week!! Between ordering the new parts, the car being towed, and helping me work with my insurance, this place is the local shop we need! Thank you!!

  Shawna Palmer
a year ago
This place is big. The entire staff are working like ants building. They are efficient, reasonable and got me in same day for snow tire swap. Everyone else I called seemed to be even too busy to take my call. These guys are busy but are polite and understanding of ones time. I'll be sure to give them my business in the future when needed and too, tell anyone else I find who are in need of tire service.

  Mania Cruz
a year ago
WORST EXPERIENCE awful customer service plus alejandra the front desk girl was supposed to order my tires for the appointment next day but she completely forgot so i drove from vail to avon for absolutely no reason , after the fact they refused to give a discount for that being there fault not only but everyone there was completely rude and unprofessional do not recommend coming here . to end it all it s extremely overpriced they were already doing service but wanted to charge 100 extra to install a battery a completely rip off ! do better get better employees if as a new business you want to build clients

  Donia Amick
2 years ago
This guy and his company are amazing! I blew out my tire and was stranded on I-70 with four kids. A state patrol and a tow truck came and instantly recommended Circero. It was after hours and he and his wife came to help us out! Everyone was super nice and welcoming. At the end he charged us a fair amount for his tone and work. Highly recommend.

  Joe Klosterman
a year ago
Excellent first come first serve tire shop. The waiting area is warm and inviting with free coffee. Ample parking around the shop for larger vehicles. The employees were very friendly. I highly recommend this tire shop for all your tire needs!

  Jen Smith
a year ago
Dead battery on our trip across the country. Bought a battery at O'Reilly only to find out they don't install in our vehicle. (Tire needs to come off...battery in an awkward place) Ran next door and asked if they could change the battery. Got us in and out and back on the road in 30 minutes. Great hardworking staff! Thank you so much!

  Matthew Campanella
2 years ago
These guys are great!!! So good!!!I had a flat, in a real bad situation. They replaced it, I completed my adventure and returned to get the other replaced. Now I drive 65 miles past many other tire opportunities, and will do all my business with these gentlemen. I'll keep ya posted with reviews!!

  Bill Delph
a year ago
A terrible experience. Almost 2 hours for an oil change when no one was in line in front of me and the mechanics were standing around talking. Somehow a number of other vehicles were serviced in the meantime, though I was told first come first served. I will never return here. Never again.

  Miguel Espejo
a year ago
Great when it comes to tires but would not go again for mechanic work! Wife's car was missing more than half its trim clips under the hood, missing a bottom trim piece from the front bumper and sounds like it has an exhaust leak from the headers when it used to be a quiet vehicle.

  Johnny DoGood
3 years ago
We had the right rear duallys on our RV blow out 1 mile east of Silt on I70. After contacting around 15 Tire and Tow Companies who told us they could not or would not help us, we found Down Valley Tires in Gypsum. Cicero was most accommodating and reassured us that he would take care of us. Down Valley dispatched a repair man with two new tires. The tires were replaced on site and we were able to continue our trip. I highly recommend Down Valley Tires. Their customer service and positive attitude is priceless!

  Kylie Wintersilk
3 years ago
I showed up a day early just to check and see if he'd be able to change my tires early for work, and he was all in and excited to get my new tires installed right away. Him and his workers are very friendly, and had no problem chatting away with me and making some light jokes along the process. This man and his crew deserve a 5/5 star review and I definitely want all my tire business to be with him.

  Larry Foster
3 years ago
Seven years ago I went through three tires on a trip to the Flattops, the last one three miles west of Gypsum. Cicero sent out a truck, with a spare to match, and then made me a very fair deal on a good set of new tires. Cicero is a great guy, and fun and honest one as well. When I need my next set of tires, he'll be the first one I call, and I'll drive 180 miles to do business with him again. Probably won't be long now.

  lori marek
a year ago
Our car broke down on a Saturday late afternoon. The shop was clean and meticulous and the mechanics were friendly, helpful and professional. The owner went above and beyond to help us out - we can t recommend them enough.

  Kay Neal
8 months ago
Incredible service! Thank you so much! We had a blowout on our RV and they fixed it in no time and we were back on the road for the weekend!!!

  Matthew Reis
3 years ago
Cicero and his employees are great! I had a flat tire which wasn't able to be repaired. But Down Valley Tires & Wheels was able to order the same exact replacement tire and install it the next day. There're 3 reasons why you should go to Down Valley Tires for all your tire needs: fast service, fair pricing and honesty. Thanks guys!

  Michael T
a year ago
I can t say enough good about Cicero! My elderly mother was stranded on the side of the road and he rescued her and took really good care of her. This business is a class act!

  Brooke Bronson
2 years ago
Had a punctured tire while towing on I-70. Called them and they said they could get us right in. 20 minutes and $25 later, we were safely on our way! Appreciate their fast and professional service.

  Bill Moss
a year ago
Installed two of my wheels without the necessary wheel centering rings. No phone call or note lettong me know this. Created an unsafe wobble that shook the car to the ground. Luckily was able to get the new parts from Tirerack. When I brought these new parts in they still charged me to install them. Would only recommend them if you want to be unsure of your wheels and tires