The Glass Brokerage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roper Music
8 months ago
We waited for another company for a week to get a glass door replacement and then gave up. We called The Glass Brokerage and they came out and measured the door and replaced it the next day. Thank you so much!!! Terrific service!

  Milt Matt
a month ago
Watch out for hidden costs. I left with impression they had sized glass for frame in Shop and I just wanted the glass. They charged me for freight and additional for mounting:( . I felt deceived and it wasn't done in the few days I was told. I canceled another pending larger order.

  Perry Bozarth
3 months ago
We love our new windows! The Glass Brokerage did a great job in a very timely manner. We can feel warm in the winter.

  Josh Anderson
6 years ago
I'm impressed. Got 2018 off to a bad start when the back window of my parents' RAV4 mysteriously shattered Jan 1. Got in contact with the Glass Brokerage Jan 2. They got the car in early Jan 3 and when I told them I was trying to figure out how to get the vehicle to them they gave my a courtesy vehicle. I think it only took them an hour or so. The woman I talked to on the phone was very nice.

  Alyssa Holdaway
a year ago
Awesome and fast job fixing our detached rear defrost cable without an entire rear windshield replacement. So great to work with and affordable. They even went above and beyond to track us down after our daughter left a beloved stuffy in the lobby. Anyone who will do that has our business!

  Cara
a year ago
Best place in town for shower doors. We paid far less than what other places quoted. They've been around a long time and know exactly what they are doing. Had an excellent experience with them and have been recommending them.

  G R
a year ago
Very friendly staff, great service and very fast, they were the cheapest I found for a new windshield by at least $50 compared to the others, the quote I received is what I paid!! I will definitley do business again with them if the need arises.

  Gary Berridge
a year ago
Took a broken double Payne window half in today. Was done in a few hours! Excellent customer service. Could not have gotten a better job any where else. Take your glass needs there. They are the best!!

  Tony Earich
3 months ago
Liked this place so much I've gone to work there!

  Archie Mariner
a year ago
Brought my FJ in for emergency repair on the drivers side window, which was blown out by rocks on I-70, and they took great care of us and had us on our way in about 30 minutes. Their technician knew his stuff and the repairs he made on our car made it all the way back home 3.5 hours away in a SEVERE wind storm, through pouring down rain and even a snow storm through Vail pass. The kindness and compassion they showed to travelers in sudden need of assistance was most appreciated and we were deeply touched. The world would be a better place if everybody was as decent as the two individuals we were in contact with. The crew at Glass Brokerage are top notch and are pretty awesome. Thanks again!!

  Jerry Brasch
a year ago
Called them, got a quote, 15 min. Later I was there! 1 hr. Later I was home with My new windshield! Beautiful job!. Them people are awesome!

  Stephanie M
a year ago
While traveling on vacation we had a freak incident with our driver side window shattering. I called and the FIRST question asked was: Is everyone ok? That set a tone for an exceptional experience. I will be forever grateful for the compassion and help we received.

  K B
11 months ago
I recently had my windshield replaced and the glass was wavy from the factory. They got me back in immediately and replaced it with a good windshield. They were awesome!

  Crystal Robison
4 years ago
Needed a windshield replaced after a branch went though mine. They were very pleasant on the phone and when they came for my appt, they were actually early but called me before showing up. They were very quick and efficient with the whole process and helped clean as much of the glass out as possible. This is the first time I've ever been in this kind of situation and if I ever need glass repaired/replaced again, I will be contacting them first!

  Sam Knight
3 years ago
Even though I missed the voicemail notifying me that my appointment had to be postponed a week, they still got my windshield replaced when I showed up (a week early) and gave me a ride home and back to the shop afterwards. Also, the cheapest in town. Highly recommend.

  Heather Jones
3 years ago
We previously used this company for windows in a different home and had good service. We reached out to them to get new windows installed in our new to us home. We started this process at the beginning of September 2020. The guys who came out to give us an estimate told us our windows were normal sizes that they keep in stock. We called the company the following week to schedule an install. We were then told they don't keep windows in stock and would have to order them and it would be 6-8 weeks. At the 8 week mark, October 29th we called to check the status of our windows. We were told that the windows were on the delivery truck arriving the following day and the company would call us the next week to install. Never did receive a call that week. Now, almost 2 months later on Christmas Eve they are calling to schedule an install. Not sure what what to believe with this company anymore! Totally unreliable and unprofessional. Would not recommend and will look for another company to meet our future window needs. Very disappointed.Service: Glass installation

  Dan Sharp
3 years ago
Have used Glass Brokerage for personal and business use over the last 25 years. Have always received prompt, friendly and professional service at reasonable rates!Today was no different, employee Damion was personable, fast and efficient in repairing a broken window and repairing a door! The glass company in GJ!Services: General door installation, Window installation

  Carl Armbruster
a year ago
They saved my day! You can't expect every experience in the construction world to go as well as mine did with them! 5-6 weeks at another company turned into a couple hours here!

  Mark Phillips
3 years ago
I had a window shatter on my RV while driving down the freeway. When I got home, I called the Glass Brokerage and took my motor home there on Monday morning. They were able to take the broken window out and will cut a new piece of glass and send it out to get it tempered. They said it would be ready in a couple of weeks.Very professional shop!

  Bill Lasher
4 years ago
I made my first trip to the Glass Brokerage in the early 1990s and here's why I keep going back: You get a big discount for paying out of pocket instead of using your insurance. And they're fast, professional and friendly.

  Cori Elam
3 years ago
I was so impressed with the service I received at the Glass Brokerage! They installed a screen door and were in and out super fast and were clean and professional. I highly recommend!!

  M Bauer
6 years ago
We had all the windows in our house replaced by Glass Brokerage. Good price. Great experience. Glad we went with them and not a big box store or the high pressure guys.

  M Traver
6 years ago
Poor customer service, got snapped at when I asked questions. Window was hit by disc frisbee. Window brought in 9 am. Was told window was ready near closing , drove there and was told they put wrong glass in. Left without window. Was told ready near closing next day, brought home and there was gooey silicone badly done on edge and a big section globbed on window pane and white face of edge. Had to bring in again even the next day, guy snarls at me that it shouldn't have been taken until it was dry. Wasn't my fault! Got call it was ready, looked clean like it should have been the first time. Hope the silicone wasn't compromised. Mentioned that work person should be careful about scratching the inner decorative crosshatches. Wish I'd have taken pics before bringing in. After being snapped at a few times by desk person, just took the window, did a quick thanks and hope to not have to go back to them again!

  Stella Salazar
3 years ago
I broke my bathroom window that sits next to my front door, need a replacement piece of glass asap. Tanya made sure that happened. She was so kind and accepting of my issue. I will definitely be a costomer again! Thank you again Tanya, you are stellar!!!!!

  Gene Coleman
3 years ago
Don t use this place. I have never done a review before but this place was something else. They came three time and never finished the job. The worst thing is they didn t care and flat out lied to me. I spent two days fixing there lack of work. I m no carpenter but I made there unfinished job looks okay.Service: Window repairService: Window repair

  Dean Walker
10 years ago
I was referred to Glass Brokerage by my insurance company for windshield replacement but it was not available for my new car. A fellow (KL) and I elected to have him do a temporary repair until I got back to Arizona. He spent over an hour as he skillfully created several adhesive/bonding sights along the crack of 14 inches.I was very impressed and so was my insurance claim representative when he saw the repair, several days later. He called the temporary repair,"A work of Art."These days, it is rare to find this kind of quality and skill and I would highly recommend KL and The Glass Brokerage!! Dr. Walker

  Theresa Compton
3 years ago
Changed my windshield shield in a timely manner. The employees were courteous and informative on how to take care of the Winfield after.

  Sarah Noble
a year ago
They replaced my windshield very quickly and did a great job.

  Catherine Labrum
5 years ago
This place is first class. They helped me out by providing me quick service as needed. I was visiting my parents and live out of the state and needed to go home.

  Half Moon
9 months ago
Mike is kind, caring and knowledgeable! Highly recommend!