IN AND OUT AUTOMOTIVE

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brenna Olwine
5 days ago
While on an emergency road trip for a sick family member, my battery died. I was next door at the gas station so I walked over and explained my issue. Alonso immediately walked back with me, gave the car a jump so we could drive it back to his shop, ordered a battery from the Napa in town and had me back on the road in an hour.Alonso and Alma were beyond professional, courteous and friendly. They made what could have been a disaster just a little blip in the drive.I can't thank them enough.

  Bob Richardson
5 months ago
Alonso and Alma are fantastic! I trust them completely for all of our automotive service and repairs! They recently replaced an engine in one car and a clutch in my work truck. All done quickly and reasonably priced.

  CHRIS SPENCE
a year ago
I am so glad I took my truck to In & Out Automotive. My 2015 GMC Canyon was stuck in 4wd with a message to service the 4wd. I left a message day before they opened in hopes of getting my truck looked at. I received a call first thing in the morning the day they opened. I called back and spoke to Alfonso. Very professional. They got me in that afternoon at 12pm, diagnosed the problem, gave me a call with estimate, got the transfer case motor, and had it fixed by 4:30pm. Outstanding service! I will definitely come to them with my service needs from now on. I will recommend them to my friends. Thank you so much!!

  Jennifer Rodriguez
a year ago
I went this past week since my car was making some weird noises and the staff there was just amazing! The prices are very fair and I got my car fixed within 3 hours. If your are near this area definitely check them out!Service: General repairs & maintenanceService: General repairs & maintenance

  Bruce Kime
3 years ago
Alonzo and his staff do excellent work. Repairs were done fast and prices were fair. I like how after evaluating my vehicle that the cost estimate was right on and up front with no hidden charges. I'm aware and ok also with the fact that that once mechanics get into the repair they may find something else that needs fixed. Alonzo is up front on this and tells me if the repair needs done now or can wait.

  Mike Francone
5 years ago
My wife and daughter were driving through Glenwood to meet up with me and experienced an issue with our vehicle. I searched online and called and spoke with Alonso, he said to have them bring it to him and he would take a look even though he was very busy. He was able to get the car fixed and back on the road the same day for a very reasonable price. I very much appreciate the great service and him taking the time to care for my family so they were not stranded. I would recommend him and his auto repair shop to anyone. This is a great company!

  Cory Rikard
2 years ago
I find it appalling that some would leave negative reviews. I'm told most are from people asking for a diagnosis and pricing over the phone, which you simply can't do most of the time. Alonso and Alma have been nothing but honest, professional and caring. They go above and beyond everytime. Wouldn't trust my car anywhere else. When you find a good barber, you keep em. Same with your mechanic.Service: General repairs & maintenance

  Tara Boland
3 years ago
This place is absolutely amazing. 10 stars for the amazing hospitality, kindness and quality work this shop has.We were passing through this town and smelled a very strong gas smell coming from the car. All the shops we called were very busy and refused to service us. However, this shop said "no problem we are busy but we will take care of you". Got us in right away and were done within an hour. They checked over the car and only charged us for the oil change. Highly recommend this shop.

  T Rohe
5 years ago
In and Out Automotive is fantastic. The staff at In and Out Automotive are the most genuine people you will meet. They are friendly efficient and love what they do but most importantly, they are honest and fair. They are a family business and take pride in treating their customers right every time. They are a great find and I will never take my vehicles anywhere else.

  Richard Lyon
6 years ago
Alma and Alonso are wonderful people with a business model of caring for others. They make personal efforts to fit your schedule and keep a car repair as convenient as possible and affordable. Everything is clear and transparent and you can absolutely trust them with your vehicle needs. Thank you, In and Out!

  Laura Whitney
6 years ago
I have never been to Glenwood Springs until this past week. Our single adult daughter just moved to a town 45 minutes away, but works in Glenwood Springs. Her truck needed repairs badly and she could not afford to be cheated. She sleeps on an air mattress and gave it to us to sleep on while she slept on the floor. We live in a neighboring state and have driven over 20 hours back and forth and back and forth so that our daughter could spend the holidays with family in between work schedules. While my husband sat in the car trying to find an open sports bar to watch a football bowl game, I decided to take a walk. I discovered "In and Out Automotive." One of their mechanics was walking in and we struck up a quick open conversation on the way to the lobby. Their parking lot was full and Alonzo was busy with two customers. Alonzo's wife, Alma, saw me come in and immediately came over and listened to my needs. I don't know where the mechanic went because the transition was seamless. Alma told me their tight schedule and I told her we needed to get our daughter's truck repaired before we could go home. She was clear about what we needed to do, in order to get that truck repaired before they closed for the New Year's holiday.This may sound weird, but Alma and Alonzo run a shop of angels. There is no doubt a guiding angel led me to them. We needed someone with high integrity to help us. I never looked for any reviews for any auto repair shops and I did not check out any reviews on this shop after finding them. I knew they were good because I felt it during my conversation with Alma. Alma and Alonzo are good listeners!! Their shop is astute, efficient and competent. They are just plain smart, kind and humble.When I went to pick up the truck, Alonzo had discovered that the truck needed an oil change. We said nothing to them about needing an oil change. Without asking they just did it and did not charge my daughter!!!! Who does those kind of things???? Who meets you at the crossroads, walks the mile with you and then walks the extra mile to help a vulnerable stranger???I will NEVER forget Alonzo and Alma Puga. Ever!

  Becky Walker
5 years ago
If I could give 10 stars, I would!! The staff at in and out went out of their way to help me while traveling through Glenwood with my infant. My vehicle unexpectedly broke down on a road trip and when I showed up near closing time and when they were short staffed, they did not hesitate to help me. I was blown away at their kindness and also the quality and efficiency of the work done. I had a serious problem with the engine and they were able to quickly identify and repair within 1.5 hours. My son and I were back on the road in a safe vehicle. I cannot thank them enough!! I only wish they were located in my hometown so I could have them as my regular shop!! Thank you again!

  Wendy Jeffers
3 years ago
Wow! I can hardly believe my car is fixed! For 12 years I have struggled with the same irritating car repair. I truthfully believe that if Alonso can t fix it, nobody can! Because of his expertise and resolve to find the underlying problem, he is the best mechanic I have ever found. Thank you Alma, Oddie and Alonso!

  llittle
4 years ago
Great people, car broke down on the way home and they see me right away after working out a way to squeeze me in with the mechanics. I strongly recommend!!! Very good prices as well as backs all their work with a NAPA warranty which means that if it doesn't last then its covered at other NAPA certified mechanics

  Stephanie Simmonds
4 years ago
We rolled into Glenwood Springs just as our water pump failed. In and Out got us in for a repair immediately. The service was great, friendly, fast and reliable. Thank you for saving our vacation!

  Hailey McKay
9 years ago
In and Out Automotive is the only place I will take my car. The auto technicians are very knowledgeable, helpful and very timely. I was able to shop while I waited because of the free shuttle service they offer. I highly recommend!

  Kelly Cave
a year ago
Simply the best in the business! Alma and Alonso are fair and honest business owners. I would not go anywhere else.Service: General repairs & maintenanceService: General repairs & maintenance

  Young OG
3 years ago
These guys tried to turn an $85 repair into a $1000 plus repair. Price gauging at it's worst when i went in for a standard maintenance check. Luckily I have a perosnal mechanic friend who was able to discover their findings and get me back on the road more efficiently, and less expensively.Service: General repairs & maintenanceService: General repairs & maintenance

  Anthony Apodaca
3 years ago
Alanso and his team will always do the job correctly! I will not let any family or friends go anywhere else. Family owned and operated. Alma is always there to offer a ride if needed.

  Ryan Moore
3 years ago
I had some exhaust repair and an oil change. These folks gave me an excellent quote, the repair was done on time and best of all the repairs were second to none. Thank you so much for your help Mr. And Mrs. Puga. I really appreciate you and will obviously be back!Services: Exhaust, General repairs & maintenance, Oil changeServices: Exhaust, General repairs & maintenance, Oil change

  Versatile Equine
7 months ago
Fantastic service! Went above and beyond helping walk in people. Thank you so much!

  Ernestina Reyes
3 years ago
Definitely recommend, had taken my vehicle to dealer 3 different times, never solved my problem, went to In and Out, they fixed the problem and haven t had any issues since. reasonably priced, amazing service

  Brandon Cruz
7 years ago
If your car need a repair. This is the spot! I recommend this shop. They are friendly and really great people. The best part about this shop is that they can help with you with any problem you have. BEST IN THE VALLEY!!! Thanks to Alonso!!!!!!

  Cheryl Fiscus
2 years ago
Called to get a estimate of repairs. Lady that answered the phone gave me the run around as to why my car shouldn't of broke in the first place. Giving every reason the car should still be running if I had done all maintenance and acted as if she knew the cars history.

  ben b
6 years ago
I would recommend this shop to anyone! I was out hunting over Labor Day and my truck broke down. These guys took me in even though they were extremely busy. Big thanks to in and out auto.

  Steven Kaminski
2 years ago
Great service with qualified techs. Reasonably prices and they stand by their work. I recommend them to everyone

  Junior Ortega
3 years ago
Trusted! and well respected mechanic. Quality service I personally recommend In and Out Automotive

  Jared Poch
7 years ago
Alonso got me in quick even though they were really busy.

  Mr Darden
2 years ago
Job was done correctly, they don't try to hussle you. Fair price for work done.

  Matt Luczkow
5 years ago
Fast, friendly and excellent service. Went above and beyond to help me out. I would highly recommend this shop