Hilly's Hooker Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ilana Weiss
3 months ago
If I could give 6 stars I would! Hilly's completely exceeded my expectations. I got stuck in a ditch the day after Christmas and knew they would be slammed. I called and was told it was impossible to get help that day but then was told I could be helped in 30 minutes since I was on the way to other clients. Tow truck showed up in less than 30 minutes and my car was out in just a few minutes! Such a nice man that helped me out. Made me feel so comfortable and confident in his ability. Can't thank you enough, Hilly's!

  Michael Kark
4 months ago
Wow! Mr Martin and Dom were both so kind and hard working in the middle of a blizzard .He was a good communicator in between calls and truly cares to help people who are in need. I wouldn t hesitate to recommend to anyone and my mother. Martin will take good care of you!

  Ben Garofalo
3 months ago
Requested a service to get my car unstuck from a small ditch trying to get out of the parking lot for work. The service came quick, however they do seem to be in the business of taking advantage, what was a 20 minute job to get my car unstuck cost me almost 300 dollars. I m young and have very little experience with this type of thing so I thought it was normal at the time and, but ive come to learn that is far and way above what I should ve paid. Especially if you re new to the area or from out of town, watch out.

  Kailyn Kampert
2 months ago
Martin is the GOAT. No one is better than Martin, give that man a raise! He is THE superman of Grandby Colorado. He truly saved us!

  Brett Nordmeyer
2 months ago
Martin is salt of the earth. He saved our day, our week, and honestly our lives. He is the best and we love him and this company

  Brendan B
3 years ago
Martin, Martin, he's our man, if he can't tow it, no one can! Got stuck in a ditch after being pushed off the road by a plow last weekend. Called Hilly's, talked to Martin, who gave me an estimate, showed up within 20 minutes, and had me out and back on the road in 30. Really professional and knowledgeable. Hope I don't have to use them again, but, if I do, I know who I'll be calling.Service: Car towing

  Katey Carter
3 months ago
They were busy and couldn't get to the vehicle we needed to tow, but he was super nice and even gave us a referral to another tow company that didn't over charge like many others were trying to do.

  Melanie Cusick
2 months ago
Martin was very easy to work with, straightforward and prompt! I would recommend this company to anyone who asks

  Lisa Avila
9 months ago
This company is the worst. Our jeep broke down and when we called to ask about getting a tow, the man who answered the phone was going to charge us $1000 plus for a tow. We told him we were going to see if we could get our car to work and we would call him back. When we called him back, he never answered the phone and he didn t return our call from the message we left. When you are in the business of helping people when they get stranded, stranding them further is absolutely NOT the way to conduct business. If I could give negative stars I would.

  Michael Schurer
4 weeks ago
They did an amazing job! They totally took care of me.

  Michael Sevilla
7 months ago
What a jerk. The person who answered the phone was rude, kept complaining about how busy he was, and was hostile. Wouldn't quote me on the cost of service even though I answered all of his questions. I imagine the only reason they are still in business is they are one of the few games in town. Avoid them at all costs.

  Mariah Chappell
8 months ago
Martin is amazing! Got stuck and he answered right away. Very straight forward with pricing and he was able to come out at the moments notice. Thank you!!!Service: Car towingService: Car towing

  Ian Kendall
2 months ago
Hilly s hooked us upMartin is the MVPWould get stuck again

  Kerry Walton
3 years ago
Both my and my husband's cars started having issues and we brought them in to Hilly's for service. The owner was honest, fair and reasonably priced (so much cheaper than a Denver shop and he never tried to upcharge us on things we didn't need!). The service was completed the the same day. We are happy customers and won't hesitate to bring our cars back to Hilly's again.

  Jason James
3 years ago
My truck was dead in my buddy s driveway where I was visiting in Winter Park. Martin was there within 1.5 hours of my first call and was a pro who had my truck trailered and headed to the mechanic very promptly. Competitive, fair price. I recommend Hilly s

  Amy Strawser
a year ago
Martin saved us! I was two hours from home camping with my kids when my car decided it was done adventuring. Martin got us to a reliable mechanic. We are so grateful for his help.

  Jim Larsen
4 years ago
I have to say I'm impressed. My son recently moved to Fraser and his car developed a fuel leak. He called not knowing much about the area or establishment. He told them his concerns and what he thought might be the problem, they listened and they got him in on the same day, got the issue fixed and out the door within a few hours. They even offered to give him a ride back to his place while they diagnosed the issue. Price was reasonable per hour and definitely beats driving more than an hour up and down the pass to the nearest Subaru dealership. Thanks for your kindness and quick response time to the issue. Being new to the area can be intimidating when having car issues and this shop pulled through. A big THANK YOU to the crew at Hilly's Hooker Service!

  Alex Miller
6 years ago
Excellent tow service & mechanic work!Brad was extremely knowledgeable about my Jeep, and also the friendliest tow truck driver I've met. Based on our conversation he is also highly skilled at off-road vehicle recovery, so if you get stuck on the trail he's the guy to call.They had me back on the road just 2 hours after loading the vehicle onto the tow truck, including diagnosing and replacing a failed sensor that prevented the vehicle from starting.I highly recommend this shop if you need towing or repair near Winter Park!

  Dave&Carla Throndsen
4 years ago
Well exceptional would be an UNDERSTATEMENT!!! Chris was nothing less than stupendous in advocating for us with our extended warranty company (extremely painful experience with the warranty co but NEVER with Hilly s!). He fought hard in getting the right engine and turbo for the car at the price that was fair! He went above and beyond in the quality and service and honesty department and reassured us with a 12mo/12,000 part and labor warranty! This car has NEVER ran so quietly and smooth! Could never have asked for a better experience from a mechanic during our 2-1/2 month ordeal. Never pushy, never high pressure, very thorough, precise, expert repair and replace of the engine/turbo. Even the little things like wash the car and balance the tires before we picked her up and drove her to Kansas City from Fraser. NO ISSUES! RAN PERFECT! Thank you again Chris and Hilly s for always getting back to us and fighting for our little Subbie s life! Lolz

  Tessa B.
5 years ago
My boyfriend and I were unlucky enough to get a screw in our tire after spending the night in a nearby town. It was a Sunday, we had a very long drive ahead, and absolutely no one was open who could plug the hole for us. We called Hilly's and even though they were closed, a nice guy answered the phone and offered to come in just to help us. He met us at the shop within minutes and quickly repaired our tire for us. He was a life saver! Thank you!

  Mark Spiewak
6 years ago
A friends car broke down late Saturday afternoon. Initially, Hillys was too busy to service the SUV that day, but after hearing the story, Chris took the time to understand the issues, showed great levels of compassion and agreed to tow and repair the vehicle that day. When finished, he test drove the vehicle back to my house. I appreciate the customer service and your willingness to go above and beyond. It truly helped a friend out who would have otherwise been stranded 2hrs from home. Thank you!

  Erin Nichols
6 years ago
These guys are awesome. I have used Hilly's several times over the last 10 or so years...usually for stupid stuff like locking my keys in my car at Spring Splash (2 years in a row) but this time I threw them a whammy and got my Jeep stuck on a snowmobile trail (for the record, they should clarify the "above snow vehicles" terminology on the signage) Anyways, Colin was amazing. Super easy to work with from the start - he was text-friendly and instructed me how to send a location pin. When we hooked up (no pun intended) the next day to get my Jeep out, he was prompt and KILLED it with the tow truck. As in driving backwards up a snowmobile trail for a mile to pull out a very, very stuck Jeep. He absolutely could have told me no way when he saw where I was stuck, but he didn't and I really appreciate it. Give these guys your business - they are absolutely the best in the valley!!

  Katie Patchett
7 years ago
3 stars for service. 1 star for price. Hence the 2 star rating.Their service was pretty average for a towing company. That is not why I am writing this review. The fact that I got charged $250 for them to pull my car out of the snow is the reason behind this rant. Their justification for charging that much was that it took them an hour. The entirety of their time at our car was only 20 minutes. In the end they said it wasn't about the money, but to help people. I find that hard to believe, especially when you have a corner on the market and can charge anything you want. My one regret is not guaranteeing a price before they pulled me out. I'll never make that mistake again.

  Tyson Sinclair
13 years ago
I generally don't review businesses, but after today I feel that I need to say what an amazing job these guys did. My wife and I got our pickup stuck in the mountains near Fraser and they were able to immediately come up to the mountains and pull us out for a very reasonable cost. Perfect customer service and a wonderful outcome. Thank you!

  Stacy North
6 years ago
I was stuck in snow with 4 young kids. We were out in less than 20 minutes from the time I called. Driver was friendly, fast and didn t damage vehicle. Price was also very reasonable. I highly recommend.

  steven bourland
5 years ago
Stopped in to see if they could repair my tire, had a large bolt stuck in it and needed to drive to Denver ASAP. They paused what they were doing and had it fixed in about 3 minutes. The other place in town told me it was a 4 day wait!

  Steve Carroll
4 years ago
Car died halfway up the pass & I got ride into Winter Park. Had no idea who to call & called Hillys tow. They sent truck out right away & said they would have time to look at car when it got their shop. Martin picked me up & we got car towed to the shop. I thought it was a fuel pump but they figured out in about a minute it was a fuse. They took it for test drive & everything checked out. They even gave me a spare fuse. Best $45 I've spent on a car repair. Still had time to get to Mary Jane & ski some powder on a spring day.

  Sheila Silverio
6 years ago
Brad was incredible. He went above and beyond to make sure we weren t left stranded late at night in snow after a burnt out clutch. Skills and cars can be learned, but true human care is rare. Thank you so much, you saved us out of some s***.Jeep life forever!

  Laurel Reeves
6 years ago
Collin is the best! I m from Alabama, and so I have zero experience driving in snow. When my car got stuck, I panicked. I called Hilly s Hooker Service, and Collin helped me so much. He was prompt, and he helped calm me down. I would definitely recommend this business to anyone!

  Mo Wyatt
6 years ago
Tonight was our first time visiting Winter Park with my family! We were so excited that we went joy riding and end up getting stuck in some snow trying to turn around. What a night mare! Thank God they arrived quickly and got us out! We seriously had dug ourselves in deep! But... we are very grateful for Colin and This tow truck company! Our trip is not ruined by this. We will continue to enjoy the rest of our vacay.