Schmer's Towing
4.2 (291)
309 N Timberline Rd, Fort Collins, CO 80524
(970) 226-6558
schmerstowing.com
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chad Harris
a week ago
Driver Chad was great. One shot and loaded and he had been the driver a couple other times. Great attitude and relates well with people and he is funny.
Austin Simpson
3 months ago
I hired Schmer s to move my toolboxes from my old job to my house. Shawn was my driver and he was very professional and conscientious. He made sure that I was comfortable with how everything was loaded and secured. I would recommend him and Schmer s to anyone looking to have the job done right.
TONIE JOHNSON
a year ago
I cannot say enough good things about my experience with Schemers ...I had to call AAA because my truck broke down. I was a woman, alone, in a very remote rural area but Schemers tow driver Josh showed up in 30 minutes and was the absolute best! I have a truck with WIDE 40" tires and about 15" of lift...Josh was a complete pro and got my truck on that flatbed as if it was nothing. He was so professional and helpful..I am so thankful and will be a loyal customer in the future. Thank you Josh and Schemers for helping me and really making a cruddy situation so much easier!Service: Car towing
Meghan Coogan
3 months ago
Chad was AMAZING. My diesel van had been out of commission for over a week following the below zero temps, out of all my roadside assistance requests he was the only one to be able to get it started. Will definitely use Schmer's again!
Ryan Mascio
5 months ago
Had a incident with my car and needed towing. Made a call and they were very fast and efficient. The driver they sent was Chad and he was great, light hearted, clearly knew what he was doing and made the whole situation easier. Highly recommend this company and if you can get Chad I would definitely do so.
Brooke
5 months ago
Showed up earlier than expected, communicative, and knowledgeable. Chad tried to jump my car to make sure it was the starter, even though I only called in for a tow. I offered to help push it to an easier spot to tow from and he declined because it d be too much work, even though I think it would ve ultimately made towing easier, which was really kind. Explained a couple issues with the car (errors previous towers made that damaged car, starter, etc.) He was super fast. Just great experience and customer service overall. Shoutout Chad. Laughing w him about the bumper stickers on my car made me feel better about probably needing a new starter hahaha. Very grateful!
Ranjani Vedanthan
4 months ago
Their service is outstanding. Twice they came out to service my car because I was not able to decide what to do the first time. Who accommodates that much in these stressful times? Much appreciated! Plus, my vehicle was towed in a very timely fashion once I made my decision. Thanks a lot!
J
5 months ago
If you are looking for a safe, well-paid job, where the management cares and respects you....do not apply here. You will be worked like a dog, day and night, for about $15 an hour on average. And if you are too tired and burnt out to take a 3 am call to deliver fuel 45 minutes away, for a measly $10....you'll be fired. They also fudge commission numbers to be able to pay you less. Very disappointing for a business to run like this. But i am one of many that have had this happen. I highly suggest looking for a tow, and/or employment elsewhere. You have been warned.Services: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Fuel delivery, Local hauling, Tire change, Battery
Johnny Boy
a month ago
Justin is a straight up employee of the year. Helped in things he didnt need to. Took the extra step. Great guy and very impressed w the company.
Katherine Bromley
7 months ago
I called several companies before and whilst I am aware you pay for what you get, some prices were just ridiculous especially considering the distance of the tow being only 4 miles. By the time I called Schmer's I was already frustrated. When they answered, the guy seemed a bit monotone, maybe a little disinterested but as someone who has worked in customer service, I know we all have off days and he was not rude at all. He was still very polite and speedy in getting everything I needed done. They had a tech out where I needed within an hour and a half of my call and the tech, Sean was amazing! He even took time to try and get the tire off to save me some money but those lug nuts were stuck! I know who to call if I ever need a tow again!Service: Car towing
Spencer Sapka
3 months ago
Chad came and picked up my car, it was probably the quickest arrival of a tow truck I've had in my life! Got my car to the shop quickly. Great service
Robert Melrose
a year ago
Unfortunately my car got stuck in an inclines parking spot with ice and snow in it. I called AAA and they sent out this company to help me. Hey did great job. Within 5 minutes of their arrival I was in the road. Friendly driver and lovely service!Service: Car towingService: Car towing
Alana Furlong
6 months ago
Just thought I would leave a review for not the dirty trucks they roll around with nor the speed of getting jobs done but professionalism and conduct of a tow driver. I was driving with my husband on i25 and Shawn an operator of this company had both middle fingers hanging out the window trying to tell my husband to pull over. Real professional also real tough. Road warriors. Grow up and do your job. Have some self respect. You re trying to build your company a better rep not with drivers who hold them selfs like this.On the flip side I definitely do not think you can take my man. Better have an army tough guyLooks like they are trying to delete my review because I will not delete it myself
Amanda Goth (mana)
a month ago
Prompt, courteous & thorough tow service. My jeep and I were in good hands with Chad.
Charlton Hook
3 months ago
Chad was super helpful! Helped me and my girlfriend on two different occasions. Friendly, professional, and fast.
Hailey Davis
a year ago
Great customer service, very timely and I appreciated the text updates. I used this company through AAA and got updates and tracking info from both AAA and Schmer s directly. Technician Mason called to confirm the address and information. He was respectful, nice, and speedy! As a female, I have had negative experiences with male technicians in the past but this experience was great. Would definitely use again!Service: Car towing
Debbye Rose Hernandez
a year ago
Jeremy did the damn thing! He was amazing! Super grateful towards him for taking the job to deliver our vehicle from Fort Collins to Denver. I will keep him and Schmer s towing into consideration next time I need assistance. Jeremy was courteous and kept us updated the entire time which was super great. I honestly appreciated the communication they had because a lot of tow companies lack in that area. Definitely recommend this tow company and if you can request Jeremy, do it you won t regret it. Thank you again.Services: Special vehicle towing, Long distance hauling
Kylie
10 months ago
On our way home from Montana yesterday I was on interstate 25 when a truck in front of us lost a big piece of metal and I had no choice but run over it causing us to have a huge hole in on tire. We pulled off the next exit and was stranded with my daughter and both my disabled parents. God sent us an Angel named Chris. He seen us and pulled in to see if he could help and that he did! Thank you Chris for all you done we greatly appreciate it. I don t know what we would have done without your help!Service: Tire change
Jake Nordby
5 years ago
DOGS RIDE UP FRONT! Dave was awesome, loaded my car quick and secure, and let my pup come along for the ride! Great guy, safe driving, clean truck, awesome conversation, best tow experience I've had hands down. Dont hesitate, if you need a tow just call these guys, legit no one's better
Audrey Mantooth
a year ago
The person I spoke to on the phone was incredibly helpful and got a person out to us as quickly as possible, even with them being booked out for the day during bad winter weather. Luckily we didn't miss our mechanic appointment. I really appreciated all her help and will use their services in the future (though hopefully I won't need another tow for a broke down car).Service: Car towing
Ryan Wicht
a year ago
Chad did a great job, getting my van unstuck. He saw my license plate and thanked me for my service. Great guy to talk too. We laughed about it being stuck and he got it out quick and stayed to insure I didn't get stuck again.
neil0502
a year ago
Chris was the driver. Polite, on time (actually: early), professional, friendly, took good care of the car. Couldn't have asked for anything more. I'm hoping not to need their services again, but I wouldn't hesitate to recommend them or call them again if the need arose.Service: Car towingService: Car towing
H D
a year ago
I collect older cars with body damage (but strong mechanicals). That means whenever AAA sends a tow company I haven t worked with before, I watch carefully to ensure my car is loaded & hauled with respect. Chad ran an outstandingly efficient (yet safe on the car!) no-start recovery in a tight parking area driving a flat deck, secured my beloved car WELL for a long haul, and even threaded a needle on the other side to set my car in a tight spot where my go-to mechanic would have an easy job pushing it into work bay. Outstanding professionalism.Services: Special vehicle towing, Car towing
Justin Jackson
a year ago
My head gasket in my Tahoe blew and through friends I ve always heard Schmer s was the best so I called them. The guy who answered the phone and took my information was very polite and informative and was able to schedule me at the exact time that I needed it to be done the next day. The next day Shawn came on time and was also very polite and courteous and got my Tahoe on the trailer and towed to my mechanic without any problems whatsoever. As I didn t have a ride Shawn let me ride with him and even dropped me off back at my house after we were done so I didn t have to pay an arm and a leg for Uber or Lyft. I will definitely use Schmer s towing again and I will request Shawn!Service: Car towing
Teresa Parker
a year ago
The most difficult time is when you have to have your car towed...especially after a breakfast with one of your kids. Today was that day, fortunately I made the right decision and called Schmer's Towing. The dispatch person Samantha is extremely friendly and understanding, she speaks with a calm reassuring voice in order to let you know you are in the right hands. She sent one of her tow truck drivers named Chad. He was very polite and worked very quickly to get my car out of the way. Thank you Samantha and thank you Chad for a very positive experience!Service: Car towing
Karen DeYoe
a year ago
Chris was awesome. AAA, not so much. We were really crabby after waiting several hours while AAA argued over whether we were in Wyoming or Colorado. Waited another hr or so til they finally sent somebody. Chris was so cheerful and positive it made us feel hopeful again. Towed us to Cheyenne Toyota Dealership after explaining patiently several times about lug nut locks. Who knew?? Didn t even mind paying him for the excess on the tow.Services: Car towing, Tire change
Kelly Isaacson
a year ago
Chad is awesome! Our car was in a somewhat difficult position to get on to the truck. Chad got the car on the truck safely, quickly and with a smile. He was friendly and very professional. Extremely happy with his service and his help!Service: Car towingService: Car towing
Sidney Carrier
2 years ago
Last night I had the pleasure of having the Schmer's towing company, through AAA, tow my car an hour away from the pick up location. I've never worked with someone with as much professionalism as Patrick ! He not only made the entire process easy and simple he even went the extra step to ensure my custom painted rims were as taken extra care of. That level of attention to detail is why I will always recommended this company to anyone in the area that is in need of a tow or other related issue. Again, Patrick, I can not thank you enough for the service provided, thank you!(Picture attached is of Patrick taking extra care of my rims)Service: Car towing
Malissa Cordova
3 months ago
Schmer's has some real understanding people there,it wasn't a bad experience at all for being car inpoumd
Patrick Hartley
2 years ago
Chad did an amazing job with my car. The driver side passenger lower control arm snapped in half he took the time to load and unload my car carefully not to cause any more damage to my car. He was very helpful and knowledgeable about what he was doing. I would definitely request for him to help me in the future if I needed it.Service: Car towingService: Car towing