Forney Industries

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Brough
a year ago
Had two units out of warranty. Shelby in tech support was great. Helped me get both going. Stupid issues that were fixed easily. Thanks a. Bunch. Wasnt looking forward to cutting 6.5" circles with a grinder

  Jordan Hernandez
8 months ago
forney has excellent customer service, I was having issues with my 140 FCI feeding wire. they are very helpful via email and phone. I ended up passing my warranty and my welder decided to pop and blow smoke when I was figuring out the feeding issue. I called and talked to customer service, they are replacing the unit even though I'm out of my warranty. thank you forney for going above and beyond for your customers!

  WR Wolfe
a year ago
I purchased a Forney Surface Washer attachment for my pressure washer from a local retailer. I used the product for a total of around 5-ish hours and it stopped working. The local retailer would not allow me to return the defective item because I had discarded the box. (silly me) I reached out to Forney Customer Service and they were absolutely AMAZING! After a few emails back and forth, the Forney Team sent me a replacement and even paid the shipping. It's rare to find a company that will stand behind their product so completely. Email responses were very prompt and polite. Absolutely NO hassles. I would gladly purchase other products from Forney as they showed they stand behind what they sell.TOTALLY AWESOME CUSTOMER SERVICE! THANK YOU SO MUCH!

  Deborah Felt
2 years ago
I bought the Forney welding kit off of Amazon. Ended up ordering it twice because the first time they messed up my order and only sent the tote. The second time the box was destroyed and half the pieces were missing. After trying to order the replacement parts with no luck I called Forney. I spoke to Shelby who was super sweet and helpful. She worked as quickly as possible to find me the best solution to my problem. They are sending me a replacement and my husband is happy. Suffice it to say their customer service is amazing and if I could give more stars I would. They're a great company and make sure their customers are taken care of, definitely 100% recommend to anyone who loves welding. This company should be your go to.

  Capt P
4 years ago
I bought a forney easy weld 140 fi off of Amazon. The one I received was a lemon. But like all things built sometimes you get a lemon. Good thing it wasn't a 80k truck. So I called forney instead of going threw Amazon. The tech team was extremely helpful and knowledgeable. They sent me out a new one. In 2 days it was delivered. Also they threw in a 10lb spool of wire for my troubles. I hooked up the new machine and it welded like a dream. Time will only tell if it's actually a good machine. But so far I'm very pleased with it. And the customer service. Man if only other businesses would do the same this planet would be better off.

  STEVE NELSON
5 years ago
Been using Forney products since 1990.. I have spent around $100,000 in welders and asscessories over the years and absolutely love your Brand! I Bought a 110 Volt Forney inverter welder in 2006 and used it to craft folk art... Making items such as horseshoes,animals,ramps and other misc things.. Up to 201O my inverter welder finally gave out after 4 years of using it continuously...I am retired now and I wanna say I really have enjoyed using this machine along with all of your machines and accessories over the years.. I think Forney represents itself with great products and a passion to carry on the art of welding.. It s enjoyable to see the inverter welder work 4 1/2 minutes out of 7 without going into thermo overload or duty cycle.. I am glad to see you put these in production again.. Keep up the the good work!

  Scott Mechowski
6 years ago
Great customer service!Fred M was able to mail me a missing handle within a couple of hours of my first email to the company. He even made sure to send me the correct fasteners.Thanks Fred! You're making Forney proud!

  Daniel Emmons
6 years ago
Dear Forney Industries,I just wanted to say that my experience dealing with Mr. Morin has earned you a loyal customer.I found Mr. Morin to be extremely helpful, thoroughly professional, and he made my problems solvable and minimal.I looked forward to years of, hopefully, reliable service out of my Forney Welder.Sincerely,Daniel Emmons

  Zach Dowd
9 years ago
Beware- I went to Forney's for the garage sale they were having. I showed up and was there for 15 minutes, I did find some good deals until I came to find out that someone had stolen all of my welding gear out of my personal vehicle. If you do go to their garage sales watch your vehicle! Their location is in a bad part of Fort Collins.

  Matt Prater
2 years ago
Best customer service I've had in a long time. Very happy! Sent plasma in for repair had back within a few days. Couldn't ask for better service. Definitely recommend them

  weil0127
7 years ago
Great products and a great company. Love my Forney welder.

  Nick nickelson
2 years ago
Despite the pictures they do not sell anything here don't come here looking to look at there products they have none here

  Stacy Maxwell
6 years ago
Customer service is awesome and the product performs amazingly!

  Skaters Edge
6 years ago
Great customer service