Max Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David R. Vorwaller
a month ago
I am very pleased with the experience I had with Max Automotive. James was my one point of contact and kept me in the loop all the way from start to finish. My older truck needed quite a bit of work. My truck runs better than when I first purchased it 14 yrs ago. Thank you to the mechanics for the great workmanship. The 24 months 24,000 miles warranty gives me peace of mind too. I will continue bringing my vehicles to Max Automotive. I personally recommend them for all your automotive needs.

  Matt Lang
2 months ago
I can't recommend Max Automotive enough. Not only are all the mechanics kind and courteous, but not knowing a ton about vehicles myself, I have always felt confident in their advice and pricing. They also do their best to fix things as quickly as they can.If you're in the area and looking for an honest mechanic, please give them a shot.

  Paul Bryan
a month ago
They are very friendly. Not only did they fix my engine troubles fast, they took the time to listen to my worries. My issues were taken into account, the problem fixed and even quoted on another window issue I have. I will be back and you should bring your vehicle here if you enjoy good care.

  Krystofer
2 weeks ago
I've used Max Auto a few times now and have always been satisfied with my experience. Everyone is super friendly and knowledgeable and work is done at a fair price.

  Sierra Molina
4 months ago
James, Clarissa and the team really helped me with my last minute car emergency. I was able to walk in without any appointment and leave my car with them for the weekend and got the keys in my hand the following week. James kept me updated every step of the way as they thoroughly examined my car and left no stone unturned. Highly HIGHLY recommend coming to them. <3

  Jesse Gonzalez
3 months ago
Setup an appointment for Audi and they were friendly and courteous. I will be bringing them Honda next week. Highly recommend them for your car service needs.

  Aaron F
5 months ago
Worst mechanic experience of my life. I don't what's a better word to describe this shop, shameful or predatory.I tried this place on a whim based off of location for me. I was overdue for an oil change and needed some sounds investigated. The issues with this shop were apparent immediately, from the receptionists attitude and how she begrudgingly dealt with me (the only customer there), and more specifically how they told me at the last minute, practically when I'm handing them my keys, that oh by the way, did we tell you we charge $150 for diagnostics? I responded, No, no one told me. And I wish they had because of course I would have gone to another shop. Now I'm in a bind with transportation and other schedule accommodations made for today, and I really need to get this done, so fine, I'll pay it. There's nothing wrong with charging a fee to inspect a car, but I told them I expect a "full point inspection" to which they agree.I did not receive a "full point inspection" for $150. Not even close. They call me with their findings, and I go to pick up my car, and the only thing they have for me is my invoice which only has MY descriptions of the issues going on with my car. I tell the receptionist this is unacceptable and they scramble to find the mechanic that worked on my car so they can jot down some of his findings on my invoice. At this point from the phone call and picking it up they tell me it came in on low oil, needed rotors replaced, needed some bushings replaced. But as I'm asking them to walk me through everything there in the shop with the mechanic its revealed that, Oh by the way it also has an oil leak! This was the first time hearing about this from the phonecall which explained the diagnosis and picking it up in the shop. Why was that omitted? That's incredibly important, and it was like pulling teeth to get them to tell me my car had an oil leak.Go out to the car, pop the hood, wow there is oil coating the engine block. I ask the mechanic, so where is the leak coming from? the block, a gasket or other component?He said he didn't know because he would have to take off the timing cover to figure that out. Gee if only I JUST paid you $150 to inspect every component of this vehicle and you couldn't even take off a cover to FIND AN OIL LEAK? At this point I already knew I had to take it to another shop to get another opinion after these clowns, so I paid $250 total for an oil change and half of a diagnosis that left me wondering. As a bonus as I'm finishing my bill another mechanic asks if they found my oil leak and my mechanic just laughs and says "no but I offered him $500 bucks for it!" This is sadly true.The next shop that I take it to, looks at it and is able to identify the leak and a component burning oil within minutes. The timing cover that was too much for max auto took under 10 minutes to remove here.And to add further insult to injury, at the shop I took it to work on the rotors and pads immediately after maxauto found that my wheels had a cross-threaded bolt on them that they would have to cut off and replace in order to fix the rotors. Maxauto didnt say anything about that so I can only assume they crossthreaded the bolt seeing as I directly drove my car from their shop to the new one.So $250 for an oil change, half a diagnosis, and a freshly cross-threaded bolt.(which cost me to replace)I'll let you decide if you think this sounds like a good place to take your car to.edit: they did refund me in full, but never took ownership of the situation or offered an apology.

  Patrick Southard
5 months ago
Excellent place to get your car serviced. The owners and employees really seem to care about your car and are passionate about their work. I will definitely be using Max Auto for my needs in the future.Services: Vehicle Inspection, Auto maintenance, Oil changeServices: Vehicle Inspection, Auto maintenance, Oil change

  Mitchell Hornsby
5 months ago
They were great! They fixed the brakes on my car even better than the past mechanic who worked on it, and did it extremely quickly! I will go there again.

  Gale Andrews
5 months ago
The Technicians at Max Auto are excellent. They deserve five stars for their knowledge and background in the Automotive industry. And their superior customer service.Service: Auto maintenanceService: Auto maintenance

  Greg Isabel
6 months ago
My regular mechanic could just not figure out how to fix my Jeep where the starter kept coming loose from the transmission/flexplate... Luckily a friend recommended Max and they got it figured out and fixed! Great group of people. Thanks Max....Back again for leaf springs and engine mounts on my old Cherokee.... can't say enough good things about these guys, they're great Services: Steering & suspension repair, Engine repair

  Dane Cox
4 months ago
Super pleased. Small local shop. Got me right in and repaired my neglected brakes. Nice guys, very straightforward and easy to work with.

  Kyle Schnurbusch
8 months ago
I have had 2 of My vehicles in for service in the last month. I am very impressed with Max Auto. They are very professional and more importantly, honest. I would highly recommend them and I will absolutely bring my cars back to them.

  Ryan H
10 months ago
I took my truck in for a weird airbag light that was intermittent and no consistency to when it would come on. Although it took more than one attempt to completely diagnose and repair the problem, i feel confident in the repair they made. Electrical on newer vehicles can be very tricky. They even called back a couple weeks later to double check the issue had not returned. I will continue to use Max Auto for future repairs.Services: Electrical repair, Electrical

  Bertha Moreno
7 months ago
I have been going to Max Autos for all my car needs. James has been very helpful and they get the job done well. I recommend going there for your car needs. They are fantastic.Services: Brakes, Auto maintenance, Oil changeServices: Brakes, Auto maintenance, Oil change

  Adam Walsh
3 months ago
I tried to replace my brakes myself and ended up bending something into the rotar. Which caused grinding. They helped me figure out the source of the sound and helped fix it. I can t thank them enough.

  William Schoengarth
9 months ago
The service at max automotive was top-notch. James was great, working with him was easy up. Front and informative. Their service is so great. I have already made appointments to have them service two other vehiclesService: TransmissionService: Transmission

  Bree N.
10 months ago
I wanted to update my review with these guys. I have been to car shops all over Littleton and Lakewood in the course of the few years I have owned my 06 Mazda3, and I have yet to have a shop treat me as well or impress me as much as this shop has in the past two weeks. I originally took my roommate's Hyundai in for an oil change since my Mazda was not driveable (it would rarely start). While I was there, James began asking me questions what was up with my car, and I explained that another shop had recently ran a diagnostic and told me definitively I needed a new engine, which they quoted me $5,000-$7,000. Because I love my car, and the car does have 250,000 miles, I was 100% expecting to swap the engine and pay the entire $5,000. James encouraged me to bring in the car so they could do a treatment that should loosen a "stuck piston ring", which the other shop had told me was the reason behind my car not starting.The treatment was only $38, which I figured would definitely be worth it if it would solve my issue (that's $4,962 cheaper than a new engine, lol), so I decided to schedule an appointment with them. While it was there, the guys at Max told me that it was actually a bad starter (I forget the tech's name, but he knew why my car wouldn't start WHILE WE WERE STILL IN THE PARKING LOT before he even pulled my Mazda into the bay). I'm not sure how shop after shop that I dropped my car off at the past few months missed this, but either way I was super relieved. When I got to the shop, James explained to me that I had received either faulty or false PSI readings from the shop that had told me I needed a new engine, showed me the correct readings that they metered before and after the engine treatment.I got my starter replaced by Max Automotive the following week, as well as a valve cover replacement. The issue with my car not starting was fixed as promised by this new starter, and the entire bill ended up being around $600 for all three of these services. This shop took the time to really care about me as a customer, and literally saved me thousands and thousands of dollars in the process and saved me from so much potential financial strain. Their expertise is obvious, as is their concern for their customers. I really don't think I will ever take my car to another shop again as long as I live in Denver, and am so glad I found this place. Thank you guys so much again from the bottom of my heart!!Services: General repairs & maintenance, Vehicle Inspection, Oil change

  Amy Kitteringham
a year ago
These guys have worked on my cars for years, always providing an efficient and accurate diagnosis, with subsequent top-notch repairs. Today it was a starter that needed replacing on my Subaru Outback. They figured out the problem in a few minutes and got started on it right away. They're very knowledgeable and just such nice guys. Highly recommend!

  Jimmy Bosser Jr
3 months ago
Thanks for getting my car back on the road! Highly recommend this place. James is very cool

  Annette Martinez
a month ago
Nick and James were very professional and did a great job. I appreciate there help.

  Nikole Flowers
a year ago
I cannot recommend Max Auto enough. I was told that I had 3mm or less left on my rear brake pads and was then quoted $600 to replace them at AutoNation on Tufts Ave. I knew that was ridiculous, so I called Max Auto. After dropping my car off, I got a text a few hours later showing me my brake pads. They said they looked nearly brand new and I definitely did not need them replaced. Along with that, they had much better pricing (aka not taking advantage of customers) for a few other items that I wanted to get done on the car. We will be Max Auto customers for life!

  Terrell Greenwood
2 months ago
Staff very helpful, informative and service was quick for an oil change

  Eric Knef
2 years ago
Great service. Matt is very knowledgeable in his trade.6-7-2021 drive shaft repair........Max Auto saves the day again! Thanks!Services: Exhaust, Steering & suspension repair, General repairs & maintenanceServices: Exhaust, Steering & suspension repair, General repairs & maintenance

  Grandpa Minion
2 years ago
I would recommend this place to anyone and have already recommended my son to use them. I had a Dealership look at my vehicle and they told me it would cost thousands more to fix the problem than what Max Auto was able to do it for. I feel like Max Auto is very honest and was able to correctly identify the vehicle issue I was having instead of trying to price gouge me on things like that Dealership was. Everything Max Auto said they would do got done with no hidden surprises. Overall I feel this shop has good standards and can be trusted.Services: Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Oil change

  Denise F
2 years ago
Matt and his team are the best. He's fair, honest and gets things fixed the first time. Never had any issues with their work. I now have a new car, but took an older car to them for 10 years and they kept it running for a reasonable price.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Trevor Jones
a year ago
I recently bought my car no problems. then it started leaking coolant leaving work so i took it to max automotive and they diagnosed it was a cracked head. I freaked out because i did pay a bit much for the car its a little older 2002 saturn low miles so i thought good deal. But turns out who i bought it from must of over heated it good. I truley thought i was in for a huge loss, debt, an using public transportation bs guess what? Max automotive did remaned head, bolts, an new gaskets for next to nothing. So i recommend max automotive an the great kind people there to take care of you...Service: Engine repair

  Sharon Harr
2 years ago
I ve used Matt as a mechanic for 19 years, on my same 96 4-runner. I encouraged him to get his own shop. He s loving, honest, and forthright. As a mechanic perfect ! I know, cause my brother was a mechanic and a good one, but had to give it up.You couldn t find a better, more knowledgeable guy!Chris is his right arm, and as knowledgeable as can be. I m pleased to tell you, if he says an hour or 4 hours, they ll have it done. That s all you can ask for, in my opinion!

  Krisshonna O'Neil
2 years ago
I love going to Max Auto for my oil changes. They have the lowest price for full synthetic. Also when you walk in usually your always greeted by Chris who is upbeat and good conversationalist even at 9 a.m. I completely recommend this automotive business to everyoneService: Oil changeService: Oil change

  Amy Reed
a year ago
I just got my shocks replaced here and Shaun did an amazing job! They got me in right away and I was very happy with the price. I would definitely recommend these guys!Service: Steering & suspension replacementService: Steering & suspension replacement