John Elway's Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jon Lang
a week ago
We ve done a ton of business with John Elway Chevrolet. Probably more than anyone to be honest. We ve bought over 20 vehicles and have them all serviced there. The sales and the service have been great, but not the collision center.One of our Malibus got into an accident and it took over six months for them get our car repaired. Long enough that GM had to step in and get on them and also reimburse us for car payments we had to make while our car is out. (That s right, if your car is with them for more than 30 days, you can contact GM and start a claim against this place and they will reimburse you for your car payments while your car is with them). While our car was with them it was impossible to contact them without physically going in as Todd is impossible to get ahold of on the phone or email (he hardly knows how to use a computer anyway so I m not sure how he has his position.Then one of our trucks was in an accident and it took months for it to get repaired as well and one of the service writers Chris couldn t even tell if some of the damage on the frame was structural or cosmetic. When he told us this frame damage was just cosmetic and I asked for a written statement saying that, he said he wanted to look at it again and we couldn t get ahold of him for months again. Not to mention every time we spoke to Chris he would be condescending to myself and my wife. We now have the truck back and it is far from being in preexisting conditions which progressive stated it needs to be in. The truck is literally unsafe to drive with all the damaged front end parts that are still under the truck and the body lines don t match up at all. Nothing about this experience is professional at all. Now we have to take our truck elsewhere to get the front end redone structurally as well as the body parts to line up the way they should.

  Juan
6 months ago
Horrible people to work with, it s like pulling teeth to contact them. They are all extremely rude in the collision center and they act so busy. I m pretty sure every other profession is just as busy as you are but you do not have to treat people like garbage. I recommend this place to absolutely no one.

  gabriele lawrence
9 months ago
Todd and Chris have done an amazing job repairing my VW Tiguan after 2 recent accidents (we were hit by distracted drivers) The Car was repaired beautifully and they advocated for us with insurance companies on hidden damage. HIGHLY recommend them !!!!!!Service: PaintingService: Painting

  Tyler Q
a year ago
Had a good experience here. Brought my car in to have a door replaced. It took at least 3 months to get the door because of a back order, but when it did come in! It was damaged unfortunately So I had to wait another few weeks. After that it was repaired at the most competitive rate that I could find in my area. As well as I m very happy with the quality of the repairs.

  Sean Dykstra
3 years ago
My '17 z06 was involved in a fender bender, and Alex and the team at John Elway was OUTSTANDING. Not only did they repair my baby, but they went out of their way to find tires for me when no one else could, at an EXCELLENT price. Will trust any of my vehicles to them in a heartbeat. Service was in January/February, but I couldn't really test it out sufficiently until now. Great job!Services: Tires, Painting, Body & Trim, Welding

  Debbie Shuman
a year ago
Very poor mechanic service, I will stop going there with my Chevy. Had my car for a total of 4 days (3 seperate trips in for same rattle issue) and they couldn't figure out that it was a common ball joint replacement. Midas had it dx and resolved in one day. Lost my confidence Chevy Broadway.

  kyle barnstable
3 years ago
My Experience with John Elway Collision was fantastic! The service and communication that JT provided was excellent. He provided good consistent updates on the status of my vehicle and ensured I understood the work that was being done. Once completed, my car looked brand new! I would highly recommend this body shop because of the team that works there and quality of their workService: Body & Trim

  Lyle Wolf
3 years ago
The guys at the body shop did a great job on my 4Runner after a fender bender. Truck looked brand new again and nice touch that they did a pretty great detailing of the exterior AND interior. Great customer service and great job on the truck! Thanks you guys!

  Octavio Marquez
3 years ago
Christine Poggi working on the quote for repairs on my vehicle so fast and courteous.. Now that they have my vehicle. She seems too busy to return a call or an email.. All i want is an update on my vehicle..Alex the manager should stop his attitude towards his customers.

  Misty & Charles Ehley
a year ago
I couldn't get through to anyone regarding repairs to my car. Very frustrating. They upgraded their phone system which puts you directly into a voicemail box that is full so your not able to leave a voicemail. I ended up going to a different repair shop to have my car repaired.

  Chad Rowley
3 years ago
J.P. met with me and helped me out with getting my Truck repaired after an accident. I enjoyed his communication which was great with timely updates. Very friendly service and my truck looked perfect after the repairs. Thank you J.P.!!!

  Mike H
2 years ago
The coordinator, or whatever they're called, quit or got fired and they never finished the repair. Missing a seat release and two dozen or so clips holding various trunk pieces in place. Went back twice. Half hearted apologies, said they couldn't find the parts, or didn't know if they were ordered, or if they received them but didn't know what car or customer..... and never a call back to finish the job.

  John Clever
a year ago
I've called them to repair my car they said we ordered your parts but after one month the parts was not there, they're just lying and want you to wait for unspecified time very poor ,dont ever try to reapair you car here.

  Frank B
2 years ago
Needed an estimate from the body shop. In and out in 30 minutes. This is my third run in do to speak and wonder not even consider anyone but Elwsys

  Cassandra Smith
3 years ago
If I ever need any collision repair you can bet that i will bring my car back to Jp, He is very professional and the quality of the work was excellent, if I could give more stars I would.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Sid Baher
2 years ago
Made the process super easy thanks to JP. Super cool guy.

  Nick Payne
3 years ago
fantastic work: great quality repair delivered on time and as estimated. great communication with JP, could not be happier.Service: Body & TrimService: Body & Trim

  Donna Jones
2 years ago
My review stems from the fact that we took our car in for an estimate, and never heard back from them.

  Tiana Montez
3 years ago
My favorite collision center around Denver!

  David Paauw
a year ago
Great customer service and very knowledgeableService: Body & TrimService: Body & Trim