Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alisha Pollitt
4 days ago
Brought my car in for an oil change and asked about an issue I had with a burning scent coming from my A/C vent. The guys at the shop found a couple oil leaks, and turns out my bushings were bad. While they repaired my car, they called my maintenance plan provider to approve the work and gave me updates along the way. Always a positive experience; feels great to have honest folks take care of my vehicle. Thanks again!
Melinda
3 days ago
Great service from Charles and company. Shop was quite clean. Fixed the power locks, replaced some bulbs on brake lights. Very nice AND polite. Would recommend. Great Job! Thank you!
David T Woodruff
3 months ago
Charles did a wonderful job working on my truck. He made multiple repairs and even threw an on the house special in there.It s nice to send your truck to someone you know you can trust.I highly recommend cars and locks for auto repair.
Sam Meisinger
4 months ago
I took my car to Charles at Cars & Locks Auto Repair for a wheel bearing replacement. While assessing that, he discovered my control arm bushings were tearing, and suggested replacing those as well. He was communicative and honest, took pictures and video of the problems so I could see them for myself, and had me reunited with my car in a very reasonable (and transparent) amount of time. I have had negative experiences with mechanics before where I had no idea what they were doing, what it would cost, how long it would take-- and then ultimately ended up not having the original problem fixed, or having a new one, instead. Not awesome.In contrast, I've had my car back from C&L for a week now and she's driving like a dream. I chose this location initially for proximity, availability, and because they would work with my warranty, but I'm fairly certain I'd be a repeat customer even without all those boxes ticked. Good, honest service is hard to come by.Thanks for taking such good care of my baby!
Ben Gerdeman
8 months ago
Charles is a great mechanic. He is prompt, courteous, and professional. I run a small business and needed my truck fixed, and Charles went above and beyond to get me back on the road at a very reasonable price. I am very grateful for his services and will hire him again!Service: Steering & suspension repairService: Steering & suspension repair
Kimberly Purvis
7 months ago
I had an excellent experience at Cars and Locks. Charles and Kyle were extremely professional and helpful letting me know exactly what was wrong with my car and what needed to be fixed. It was quick and I m very happy with the work. I will definitely go back.Services: Steering & suspension repair, Auto engine diagnosticServices: Steering & suspension repair, Auto engine diagnostic
Autumn Nelson
8 months ago
Highly recommend this business! It is a rare find to know an honest mechanic. They were able to save me money and also are skilled and able to trouble shoot difficult issues where others could not. They helped me with transportation of the vehicle needing repair and also provided me an itemized receipt. They only recommend work that is needed and their app is neat how it shows the urgency of each recommendation so if you only want to repair urgent issues that s what gets repaired. They are also straight forward about what you can expect your total bill to be. Thank you Cars and Locks for your excellent service! I will be back.
Carol Hopper
8 months ago
Mr. Carmichael was very quickly responsive when we needed help with a car that wouldn't run. He quickly determined the situation and worked with me to solve. He gave a detailed account of what was needed, was very open on the cost and after the repair, he provided a detailed list of other matters we should get taken care of along with the prices of those repairs. I appreciate his honesty, his straightforward method of communication with us and for doing a superb job of the repair he did. I highly recommend for your car repairs. Carol H.Service: Auto engine diagnostic
Keri Bergeron
4 months ago
Charles is extremely knowledgeable and clearly communicates the priority of repairs needed and why, so you can feel confident knowing that you re not being taken advantage of and plan a timeline and budget for expected future maintenance. Much appreciated!
Tina Elgin
11 months ago
I brought my car to Charles at Cars and Locks for an oil change and for some other much needed maintenance as I had been slacking on the care of my 2014 Subaru. He was very professional and informative as to what needed to be done, and completed the repairs in a timely matter. My car is now running great! I highly recommend him and his service!Services: Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Wheel alignment, Transmission repair, Oil change
Cyndi Driver
8 months ago
I brought my car here with various problems. Kyle diagnosed the problems and explained each to me in great detail. He fixed everything we spoke about and I got my car back at the exact time he promised. Very impressed with the knowledge and professionalism this Company has! I would highly recommend Cars and Locks to anyone who needs a great mechanic!Services: Tires, Steering & suspension repair, Electrical, Auto engine diagnostic
Hussain Al-Enezi
8 months ago
Charles went above and beyond, this guy is very honest and he was documenting everything prior to getting in the work. Definitely recommend and will continue doing business with him. Highly recommended. He worked on my Lexus RX, and now it s driving better than ever.
Bryan Schiefelbein
2 months ago
Charli was fairly priced and was able to get me in quickly. He also helped with assessing two vehicles for purchase!
Chris Davey
9 months ago
Happy I found this mechanic shop. The owner, Charles, was knowledgeable, kind and professional. He and his co-worker responded promptly when I pulled in with my truck that was having major issues. They were able to help me immediately get my truck back on the road so I could make it home. I highly recommend this shop and will be back for future needs.
Joe Ward
10 months ago
Charles and his team provided excellent service at a fair price for brake service, tire replacement, and 60k maintenance. Appreciate their quick turn around and professionalism. Highly recommend and plan to go back next time.Services: Electrical repair, Auto engine diagnostic, Brakes, Oil changeServices: Electrical repair, Auto engine diagnostic, Brakes, Oil change
Doug Rushing
11 months ago
Charles goes above to make sure he gets your car done properly. I recommend him to anyone that's looking for a great mechanic. I've never had to use his locksmith skills but if I ever do, I'll call him. Great guy!Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
George DiOrio
10 months ago
Charles and Kyle saved me a substantial amount of my money. The tech at a dealer told me I had a bad turbo and to replace it. I then bought a turbo and brought it to these awesome dudes. They did there own diagnostics and found that there was a loose hose instead if the turbo. Long story short they know there cars and saved me about a $1000 dollars.Service: Auto engine diagnostic
Joey Wallace
4 months ago
Awesome mechanic! Very friendly and very reasonable price. This guy will take care of you. I definitely recommend him.
Erin Holmes
a year ago
We hired Charles for a spark plug replacement, and also to fix a fuel injection valve on my husband s Mazda. He was prompt, organized, professional, and even filled our tires with some more air, in addition to fixing the cars. We would definitely hire him again!!
Dan Danielson
a year ago
Charles arrived promptly at our agreed upon time. We went over the services previously discussed and he provided me with a written description of all the work plus part prices and labor costs. I had noticed on his website that he paid particular attention to diagnostics and he was very thorough in pointing out several areas that one should always be aware of. All the work was done on time and the work area was clean. Charles did a test run with the vehicle and also contacted me a few days later to ensure everything was performing well. I will definitely have him service my vehicle again and highly recommend Charles and his company Cars and Locks .Services: Auto engine diagnostic, Transmission repair
Chris Neville
11 months ago
Charles kept my 2005 Toyota Highlander running like new. With over 300,000 miles.He replaced the timing belt. For a way more reasonable price the dealership would. And gave me good honest advice about other work that had to be done. Thanks!!!Services: Tires, Steering & suspension repair, Auto engine diagnostic, Wheel alignment, Brakes, Oil changeServices: Tires, Steering & suspension repair, Auto engine diagnostic, Wheel alignment, Brakes, Oil change
Dominique Ocken
a year ago
Charles was professional and communicated well through the process of fixing my car. My kiddo stuck something in my ignition he took everything apart and fixed/replaced what needed to be done in a very timely manner. Would definitely recommend him to somebody that wanted a reliable, knowledgable and affordable mechanic!
Nico Garza
2 days ago
Communication was clear and timely, the price was fair, and there are no lingering problems resulting from the appointment.
Sha Fra
a year ago
After losing my car and house keys recently, I contacted Charles about duplicating the car spare key, programming new FOBs, and rekeying the door locks. He was able to come to the house and get it all done quickly for a very reasonable price. He's friendly, knowledgeable, and easy to work with -- highly recommend!
Nicholas Garavaglia
11 months ago
Charles has worked on my Tacoma and my wife s Cayman. He s knowledgeable and takes great care of our vehicles. I typically do all of my own mechanical work but Chris is always there to tackle the jobs I d rather not do. I recommend him every chance I get.Services: Auto engine diagnostic, Brakes, Brake service & repairServices: Auto engine diagnostic, Brakes, Brake service & repair
J W Boaz
a year ago
Charles, my mechanic, was very courteous and professional. He fixed all the items I needed taken care of, while he had my car, made me aware of a few more I wasn't and was able to get those taken care of also, all in the same timeframe originally estimated. A great expirence, and I will definitely be going to him for my future auto woes.Services: Steering & suspension repair, Battery
Micheal Douglas
4 months ago
Charles was very helpful and knowledgeable. He helped me with my CV axle. I would recommend his work for sure.
maddie haworth
8 months ago
I took my car here and Kyle fixed everything perfect in a timely manner and then after I lost a hubcap they replaced all four free of charge. Very well informed of the issues and returned my car properly fixed in the exact time promised.Services: Electrical repair, TiresServices: Electrical repair, Tires
Andrew Clarry
a year ago
Charles was very knowledgeable and thorough in his diagnostic on our vehicle. Performed in a timely manner and thanks to him, we were able to figure out a way ahead for our problem. Highly recommendService: Auto engine diagnosticService: Auto engine diagnostic
Gail
4 months ago
Charles and his team were friendly, professional and even taught me some things about my car that I didn t know. I ll definitely take my car to them again.