Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
S R
2 months ago
I'd give 0 stars if I could. Not for the workmanship, but for their scheduling. They're a preferred body shop for USAA and I filed a claim and was sent a number to call to schedule my appraisal at this location. They got me scheduled for a couple weeks out and then 4 days later I get a call from them saying that they got the scheduling wrong and cancelled my appointment and did not offer to reschedule me at a later date. I guess business is so good for them, customer service doesn't matter. Must be nice!
Adam Rubin
8 months ago
My experience at Caliber Collision was second to none. Thanks to the exceptional service from their dedicated team, my service advisor Miles York truly stands out for his commitment to customer satisfaction. He ensured my vehicle was back on the road, keeping me informed every step of the way. His professionalism, expertise, and attentiveness made a typically stressful situation into a seamless one. Kudos to Miles and the entire team at Caliber Collision!
Kaleigh Swan
9 months ago
This was a very professional business. The front desk lady was very helpful through the phone and in person. They fixed my front bumper and the fender. It looks like new again!! The body shop guys were very nice and treated me well!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Rubi Gallegos
4 days ago
Aaron communicates affectively got updates ever step of the way i would recommend
Toni Abachiche
a year ago
They were very good to me. They went above and beyond. And my car is so beautiful. Before and after pictures
Michael Lichens
4 weeks ago
Terrible scheduling work. Your insurance company will want you to use them, but go somewhere else.
Mr. Wizard
a year ago
This is a well over due review. I wrecked my 4runner about 2 years ago now... in that blizzard in March (completely operator error). Wasn't a bad wreck but the front end got hit pretty good. Was about 14,000 in damages and I haven't had any issues within the 2 years I've had it since. One of my seat covers got torn and it very well could have been my fault and don't remember. When I pointed it out, they replaced both of my seat covers with even better ones than I had before. Through covid and all of that none sense, it took longer than normal but they kept me updated the entire way and I cannot be happier that they took care of me and my brand new baby. It's like it never even happened!Services: Steering & suspension repair, Electrical, Body & Trim, Welding
Courtney May
a month ago
Jon W. Was helpful throughout my claim & repair process.
Leailia McVoss
2 years ago
At first I was concerned because what my vehicle needed was mechanical as well as body work so it moved locations.But I was reassured about all of the steps happening and was kept up to date on a regular basis.My contact (Alex) was caring and very good at explaining the details. He was good at educating me.My vehicle looks great, drives great. I am very pleased with the work Caliber Collision did for me.
Leticia Grosz
7 months ago
Everyone was wonderful and knowledgeable, but Dan was who took care of me and my car, and he was great!
G ! Daddy
5 months ago
Friendly, professional service . Ultra long wait for an appointment however.
Lyndsie Sundvall
2 years ago
LISTEN. If I could give these guys (Especially Alex) 5,000 stars, I would. I got my car broken into as an attempted theft and they obliterated my lock cylinder and ignition. When I took my car in they were communicative, incredibly kind and sympathetic to my situation, and made my car look brand new. They even towed it to a more convenient location for me to pick it up (and CLEANED it???? Like wow??)There s crazy back orders on parts right now I guess and they communicated with me about everything along the way and kept my mind at ease about everything.Thank you to everyone there, especially Alex. What a gem of a guy. 11/10 thank y all for fixing the science-mobile.
Jill willson
2 years ago
Helpful, friendly, and very clear about the timeline needed. EDIT, my jeep was ready a day early and has been restored to the perfect condition it was in before the accident. Now, if people would just stop hitting me!!!
Matt Casey
2 years ago
We got rear ended in a brand new Subaru Forester. About $10k in damages. The whole rear corner needed to be replaced and it looks brand new. They even finished about two weeks early and were very easy to work withService: Body & TrimService: Body & Trim
Ms_K_dub
2 years ago
I can not speak highly enough about this place! You can t get better than Alex! His professionalism, thorough communication, customer service and pleasant demeanor was top notch! I am very pleased with the work, the car looks awesome! Thank you guys so much and a HUGE Thank you to Alex!!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Shari Burton
9 months ago
Did an excellent job repairing my moms driverside fender and painting it.
Tim G
2 years ago
This place is an excellent body shop I have all my cars worked on there my estimator Matt guides me through all my repair processes with confidence and excellence
Britton Ingraham (VWingAUDIbrit)
11 months ago
They didn't call me when my car was load leveled to another location to let me know where it went.
L V
2 years ago
Alex, handled my claim. The work they did was top notch. I would recommend this facility to anyone.Services: Painting, Body & TrimServices: Painting, Body & Trim
Madeline Case
2 years ago
Dave is an asset to this company! What a pleasure to work with! Took care of us every step of the way. Thanks Dave!
Chris Cloutier
2 years ago
Great place to have your vehicle repaired back to when you got it new.
Kathryn Lyles
2 years ago
They did an Amazing repair. It Looks , like when I purchased it, B4 someone Wasn't thinking correctly!
AL Lucand
2 years ago
Takes 10 weeks when maximum delivery time was 4 weeks
Michael Petit
2 years ago
Excellent customer service and brilliant craftsmanship
Debra Roads
2 years ago
Very professional and punctual!