Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Merritt Finch
5 months ago
Joshua is an excellent manager that will get your car back on the road! His entire team at Caliber made my car repair as seamless as possible! I received excellent communication from their office about the entire repair process and they even got my car returned to me 3 weeks before the estimated return date! If ever I m in need of another repair for my car, I know where I will be taking it. The peace of mind I had from knowing everyone at Caliber was taking care of my car is worth every penny!
Tamara Brady
4 months ago
So, I m adding a second star because the regional manager is working on this. For anyone in the industry, please respond with what you would do in this situation. This picture is in the shade. It is worse in the sun. Unfortunately, the local shop manager approved this leaving his shop. I declined. I am pretty old and unfortunately have had many accidents and many vehicles, including someone hitting me on this side and having repairs just a few months ago (that paint job was impeccable). This time I went with a shop through my insurance. If you are a painter or body shop experienced person, let me know what I should do to keep the best possible resale value of my vehicle. I am really disappointed. It s a 2020 Nissan Murano. Btw, I ve gone to other caliber locations and had amazing work done. This is just very unfortunate.
Rick Peart
4 months ago
Was an unfortunate victim of an accident where the driver at fault carried The General insurance. We had difficulty finding a reputable body shop that would accept his insurance to repair our vehicle and feel lucky I was able to find this shop online and read their reviews. Not only was the process extremely simple with this particular Caliber Collision but the repair was completed ahead of schedule and we were able to get our car back prior to our holiday travels. Rudy was great at keeping me updated on the status of the repair and I knew I was in good hands the moment I began receiving the continuous updates. Hope I never have to use them again but, if I do, this is the place I am going to call!
Terron Robey
4 months ago
Wanted to leave a review for the help from Ernestine, Joshua, and Rudy. They were all very helpful with the estimate for repairs, and scheduling.Had the repairs originally scheduled for next Wednesday but work trip was moved so I won't be here for a Week. They moved up to tomorrow for me to drop off prior to leaving which was a huge help, otherwise I would've had to wait several weeks with Holidays. Rudy, the service advisor, was also very efficient and helpful with initial estimates and sending to my Insurance. Car troubles are always a pain, and teams like this are hard to find. I would highly recommend them.
Dustin Yoder
4 months ago
I recently was in a fender bender and took my car into Caliber Collision for the repairs. I hadn't used them previously but was extremely impressed with the team and the quality of work that they did. Their communication was great and always kept me informed on the status of the repairs. Although there were some delays due to parts being on backorder they still managed to get the repairs done ahead of schedule. I will be using them again in the future and would recommend Caliber Collision to anyone.
Amanda King
6 months ago
The team at this Caliber location was amazing to work with - especially Rudy! It was difficult having unexpected delays in the parts that impacted my repair time, but they were always so kind and courteous and communicative. They really soothed what would have been an otherwise frustrating situation. And, of course, the repairs were excellent and the car looks great again! Thanks to Rudy and his team - 10/10!Services: Painting, Body & Trim
Claudia Campero
2 months ago
Had an easy time getting my car fixed. The entire team was really nice and explained everything step along the way. Highly recommend this shop!
Josh Titus
5 months ago
Rudy and the team are awesome. Amazingly helpful and understanding staff. Fantastic attention to detail in their work, along with willingness to get you back on the road asap. This is the team I m taking my vehicle to anytime I have questions or repairs.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Jan LaBrie
4 months ago
Did a perfect job and finished 2 weeks earlier than promised. Still took almost 2 mos, though, due to the current typical reasons - short staffed, parts availability, etc. Kept me updated via text throughout the entire process. Excellent experience. I highly recommend!
Kenneth Misiewicz
4 months ago
For starters, one of the pieces of trim that they replaced was not put on properly. It was popping off when they gave me my car back and I had to come back two additional times because the first time they ignored me asking them to fix it. They also put my roof rack on backwards which just caused a lot of wind drag on my car and I had to fix that myself even though they took it off to fix my car. Finally, I just discovered that they lost the key to my wheel locks. The car was less than a year old when I bought it from the dealership and had to take it here for repairs. To this day, they were the only ones to take a wheel off and now the wheel lock key is missing. So it was really all around poor attention to detail and custom service.
Amanda Martinez
7 months ago
Joshua Romero and his team did an amazing job on my daughters car. They were very timely, communicated, and delivered the car when promised. They delivered the car sparkling clean. I highly recommend this location for any work you need done!Service: Body & TrimService: Body & Trim
Monica Loya
7 months ago
This was my 2nd time using specifically this Caliber location. Since my previous experience was without issue I really didn t know what to expect. Right away I was so glad to see the shop still had the same manager, Josh. Unfortunately for me my vehicle ended up being a loss but Josh was available to explain everything to me and made sure to answer any questions that I had. I would absolutely recommend this location with no hesitation.
Madeline Graziano
5 months ago
I was trying to call to make a repair appointment and tried 4 separate times - the call just rang and rang and would disconnect after several minutes with no option to leave a voicemail. ABSOLUTELY ridiculous and unnecessarily frustrating. I understand if businesses are busy and need to get back to folks, but to not even give the option is absurd.Additionally, I was able to talk to someone a few weeks prior to gather information before deciding on a shop and I was told that they can t order parts after the estimate is done and I have to leave my car there the entire time, EVEN if it takes weeks and months for parts to come in and they can t do anything in the interim on my drivable car. Insurance only pays for 30 days of a rental *if* you have that so they re basically saying they don t car if you re car-less.I bet they keep the cars so they can charge daily storage fees to insurance companies, because there is *0* reason that they would need to hold on to a drivable car while simply waiting for parts. I used to work in auto claims in Oregon for an insurance company and every single shop, including Caliber Collision there as they were a network shop for the ins company I worked for, would allow estimates and then for the car to be taken home until parts came in.I wanted to go here because of the good reviews but wow what a terrible experience so far and I haven t even brought my car in yet. I m unfortunately going to have to go somewhere else.
Alyssa Cima
4 months ago
Caliber Collision on Morrison Road was amazing. Ernestine and the team worked hard to get my car back on the road and it was finished earlier than expected, which is always a plus! Great work!!
Jenna Batch
5 months ago
Thanks to Rudy I got my car back looking better than it did before I even got into an accident haha! This company is efficient, they communicate well and give updates on the current status of your car s repairs, and they re super kind and helpful.Service: Body & TrimService: Body & Trim
Ryan Tierney
a year ago
Very happy with the level of customer service and quality of work i received from caliber, more specifically Rudy, he made the whole issue of a car accident go a lot smoother!
Kevin Herrera
3 weeks ago
Excellent body shop! Not only was the damage to my car repaired, but also detailed on the outside to my surprise.
Michael Sanchez
7 months ago
Messed up the front end of my car pretty bad Caliber Collision fixed up perfectly in the promised time I was given when I dropped my car off.All the workers and managers are very nice people, and Caliber Collision is undoubtedly the single most professional business I've ever had the pleasure of working with. I have to get my tail end fixed eventually, so I will most definitely be visiting them again.They do have a rather small parking lot, but everything else is run so smoothly and with such care that I wouldn't dare hold it against them. I wish I could give more stars
Sarah Santo
7 months ago
Caliber Collision took my car in after a bad head on collision. They did a very thorough estimate. The turnaround time was fast and their communication was great! I would definitely use this location again.
Karen Mena
7 months ago
I am very dissapointed in the repairs of my 2023 BMW X5 and with the way I was treated by the manager, Joshua. I was told to sit there for 15 minutes and make a list of the things I was not happy with as if I was a child. He yelled at me and kept repeating himself that it was done correctly. The car literally looked lopsided. There was tape residue on the bumper and headlights. There was overspray on the trims. The headlight, hood, and grilles all have gaps that are either uneven or not supposed to be there. I was belittled for not accepting and not being happy with the job they did.
Inkline Uno
7 months ago
Joshua has been my go-to guy for anything auto-body related for years. as a customer it s easy to feel taken advantage of within the industry but he has always been very knowledgeable and beyond professional so I trust him and he s never steered me wrong
Antonia Esquivel
6 months ago
Great customer service! Helped me all the way through an insurance claim. Would definitely recommend as a great auto body shop!
Nicole Hall
3 months ago
Everyone I have worked with is friendly and kind. I recommend this location to get your car needs fixed.
Alexander Campbell
10 months ago
Got some body work and paint work done here because Denver drivers are incompetent and I got rear ended. I only spoke with the woman who works the front desk and Rudy but they were both awesome! My car looks brand new and repairs were done 2 weeks ahead of schedule which was dope. I'll definitely use Caliber if I ever need work done in the future.
Allison Francis
a year ago
This branch of Caliber was fantastic. They kept me consistently updated about the status of my repairs, they were honest and lovely to work/interact with, and just made the overall experience an extremely positive one. I would take my car here again, without a doubt.
Terrie Adams
4 months ago
Ernestine is so friendly, and is the most pleasant woman I ve met in all that she does to be sure clients are treated great
Jon Miller
a month ago
Easy drop off. Good communication. Above and beyond quality. Faster completion than expected.
Dale Ralph
a year ago
Caliber Collision is the best collision repair company I have ever worked with. The work was done as expected and they went out of their way to keep me informed. The staff is the best! They have the ability to look at their service from the perspective of the customer eliminating hassles and ensuring the job is done right without wasting the customer's time. I highly recommend Caliber.Service: Body & Trim
Eric Martinez
7 months ago
A+++++ Mr. Romero and his team were friendly, very good at communicating and did a great job! Will definitely recommend to family and friends or anyone who wants a job done right.
Thanhxuan Le
9 months ago
Went here to do some body work, the repairs were estimated to take about a month but ended up being around a month and half almost 2 months. I understand that this work takes time with ordering parts and doing the repairs, but I was not informed I had to keep calling and emailing my tech. If I ever have to do this again I will most definitely not be coming back here.Service: Body & Trim