BodyWorks By Murray Motor Imports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashleigh Keiter
a month ago
Nick and the team provided a superior experience in getting my Mercedes back looking aesthetically pleasing again! In addition, he regularly reached out to me with updates on the progress and never left me hanging if I reached out first! 10/10 recommend!

  Raquenel Garcia
a month ago
I recently had my car fixed twice (because of me!) at Boydworks by Murray, and I want to give a big shoutout to Nick for his fantastic work. Not only did he do an excellent job on my car, but he also made the insurance process a breeze and kept me updated multiple times via the process. Nick's proactive and efficient approach truly impressed me, making Boydworks by Murray my go-to for car repairs. Thanks, Nick, for your attention to detail and customer service.

  Jake Smith
a year ago
I drove my car from Texas to Denver to visit family. The second day I was there, I was involved in an accident causing $20k in damages to my brand new BMW 330i. I was devastated that my car would not be the same again. I felt my case was particularly special because I was out of state AND had moved to another state during the repair. I had too many life changing factors at play that I did not have time to focus on the car, or the repair, or the insurance...Michael and his team completely took that stress away. He always kept me informed throughout the entire repair, set proper expectations and worked diligently with State Farm. The repair took ~3 months due to delays and part availability, not because of the bodyshop. I still felt the repair time wasn't bad based on my situation. I'm completely satisfied with the quality of repair, the time it took, they way I was treated and would recommend this shop to anyone. Thank you Michael and Bodyworks team! I am completely in love with my car again.Services: Painting, Body & Trim

  Snowy_ 0k
2 months ago
Truly I was holding off on posting this on their google reviews because I wanted to give them the benefit of the doubt but DO NOT bring your car here. Don t get me wrong they fixed the car and allowed it to be brought back to life again but from a business standpoint their service is atrocious. They gave us a time frame of 4 weeks and then it was 2 months later. They said they had over 200 cars on their lot and they would get to the car when they could but couldn t call us when the car was ready to be looked at and worked on?? To what point do you stop taking appointments? Towards the end they gave us a timeframe of the next week and told us they would call and give us an update mid week and the car would be done by the end of the week. We never once received a call from them midweek or even on the day that they had said the car would actually be ready. Then proceeded to ignore our calls and messages all up until we got the car back. The people were rude, this place doesn t communicate with their customers at all, and they WILL hold your car past dates promised. Just be cautious when bringing your car here that s all.

  E. D.
5 months ago
BodyWorks did an amazing job repairing our relatively new BMW X5 after we were rear ended. Communication was great and they handled the insurance claim, which wasn't easy (Safeco / Liberty Mutual is a total nightmare to deal with BTW - avoid SafeCo as an insurance company at all costs...).We actually had another BMW repaired by one of their (certified BMW) competitors a couple of years ago and Bodyworks performed much higher quality work and was way easier to work with than their competitor. Laly, Jesus, Earl and Nick all did a great job. I'd highly recommend them. Thank You!

  Wesley Charles
a month ago
I worked with a rep, Nick Brucato. He provided excellent service and was extremely helpful in managing the repairs and the claims with insurance. I highly recommend bodyworks for any of your auto body needs!

  Mike Bush
2 years ago
I had a couple of dings and dents in the hood of my Tucson, I know not a super fancy car, but they really bugged me. I didn't want to hassle with insurance, nor sure they'd pay so I called around for some estimates. Billy and Craig at BodyWorks blew the competition out of the water. They got me in fast and their guys did a professional job. The hood looks brand new and the color and texture matches perfectly. I feel like they treated me the same as a customer with mush more expensive car. I'm not complaining but expected to pay much more, lol, and the best part is that the car was cleaned in and out when I picked it up! Thanks again guys!Service: Painting

  Dave P
a month ago
They used poor quality products (black spray paint) for our Tesla trunk interior. it s been almost a month and our interior still smells like spray paint. Just go with Tesla service don t trust these third parties to do a quality job.

  Lori Lyon
2 years ago
I brought my BMW to BodyWorks by Murray Motor Imports in April 2021 to repair collision damage to my rear bumper, repair several scratched wheel rims, to have my windows tinted and for a full detail. I couldn t be more pleased with the entire experience from top to bottom. My car was ready when they said it would be and it looks Perfect!My bumper looks like it did when it was on the showroom floor. The ceramic window tint is flawless and my rims look factory new. I ve had cars detailed countless times over the years and they performed the best detail job that I have ever had. There wasn t a spot or a spec of dust on it anywhere! The entire car was sparkling and it looks brand new!The manager, Billy Mahn, took his time to answer all of my questions and went way above and beyond to make sure that I was pleased. Damaris at the front desk was very pleasant and efficient. Josh Kassen, gave me a very reasonable estimate and the paint and collision specialists did a perfect job! Tim Perry, the Director runs an outstanding operation with the highest level of quality repair work and professional service!BodyWorks by Murray Motor Imports is the only dealer-owned certified BMW and Mercedes-Benz Collision Center in Colorado. I trust them completely and would never take my BMW anywhere else.Services: Tires, Painting, Body & Trim

  Michael LaNoue
5 months ago
When my beloved BMW was struck by an inattentive driver in a Ram Power Wagon, I was adamant that it be repaired by an authorized BMW body shop. They are trained to BMW standards and must adhere to BMW's practices and procedures. I chose Bodyworks By Murray Motor Imports. I am extremely happy that I did. I was also very fortunate that my estimator was Laly Quinonez. One of the biggest challenges in the body repair business is dealing with insurance companies. Insurance companies are understandably committed to holding down the cost of repairs to be able to offer competetive rates to their customers. One of the ways they do this is to try to force repair facilities to utilize used parts in their repairs. BMW forbids their authorized dealers from using anything but new genuine BMW parts. Insurance companies also attempt to compel facilities to work at reduced labor rates which interferes with a shop being able to attract and maintain the most professional bodymen, painters and etc. My estimator, Laly Quinonez, was a bulldog in dealing with the insurance company. As a result, my BMW is restored to its original like-new condition. I couldn't be happier with the quality of the work and especially grateful to the diligence and professional commitment and hard work of Laly. I heartily endorse this facility. I would never use another.

  L Jones
3 years ago
This shop does an outstanding job, and I would recommend it to everyone, including friends and family, and anyone concerned about getting the highest quality repair outside of the BMW factory. They only perform BMW certfied work and dont settle for anything but perfection. They dont allow or use anything but genuine BMW parts. They recently repaired a car of mine and were very meticulous and thorough, which is an understatement. Im overly picky about any detail with my car and wont trust the big name repair shops because their work is always second rate. This place is different, and is even more discerning than I am. Mike H., the estimator I worked with kept me updated all along the way and was as professional as they come. He educated me about the entire repair process, and made sure that every aspect of the repair was done perfectly. When he informed me that the car would look like brand new from factory once they were finished, he meant it, and it truly does look like its fresh off of the showroom floor. If, heaven forbid, your BMW gets damaged and you only want the very best work done on it, this is the place to take it. There are other BMW shops in Denver, but if I ever need work done in the future, this is the only one I'll ever think about taking mine to. Not Schomp or Gebhardt. In fact, this place is the only shop that is certified by both BMW and Mercedes for body repairs in rhe State of Colorado. For me to give such high praise to a place is rare, but my experience with them was truly top notch. Mike H. was the one that made sure that this all happened for me. He made sure everything was carried out to perfection. He sure earned my trust and its the only place I'll ever go to, or be able to give such a high recomendation to, in the future. They are that good.

  maria b
5 months ago
Prices are outrageous, double the amount of what I've been quoted from other certified Tesla repair shops. Customer service poor too since the man I spoke with who's name I believe was Michael was rude, unfriendly and lacked respect. He didn't care to answer any of my questions and would just shut me down by telling me he would take care of it... I'm sure if I was male, it would have been a different storyService: Body & Trim

  Karen Waguespack
5 months ago
Five star service from the technicians, front desk, and from Mike, my repair consultant. They use Mercedes OEM parts and guarantee their work. I wouldn't take my vehicle to any other company for body work

  The Producer
a month ago
Great shop took great care of me and my . Big s/o to laly for handling the insurance company, and special thanks to the team for the beautiful work couldn t have brought my car to a better shop!

  Demetrius Latsis
10 months ago
Took my vehicle in to get a simple cosmetic repair on my front bumper and have been left wondering if I will ever see my vehicle again. When I dropped off my car I was told that it would take three weeks max to get my car taken care of. After three weeks was eclipsed I called because I hadn't been updated as to the status of my vehicle, I left three voicemails before I was able to get a hold of my estimator. My estimator told me that she never said that the repair would take three weeks and that I should expect the car to take another two. I'm usually very understanding about things moving slow in the automotive world as I actively participate in the industry, but the lack of communication and honesty is a failure on this business and its people. Still waiting to get my car back...Service: Body & Trim

  Geoffrey Steiner
a year ago
5 stars! We had to take two BMWs here this year for repair and worked with Mike both times. Mike was a true pleasure to work with. He was responsive, courteous and I highly recommend Mike. In fact, when we had to bring in our second car for body work, I requested that Mike would be over our repair. BodyWorks is truly a professional operation and I would not take my BMW or Mercedes anywhere else! They are the only authorized BMW repair center in Colorado so that means only factory OEM parts are used for the repair. Their paint work and blending turned out perfect. They were also extremely clean and kept the interior in perfect condition. We are very pleased with their work!

  S Kumar
4 months ago
Had a great experience thanks to Nick who went out of his way to help me with my Insurance Company, State Farm, which was asking me to drive from one body shop to another.

  C G
a year ago
First class business. Extremely polite, professional, and detail oriented. They don't cut corners and maintain the highest quality OEM standards. Absolutely recommend. Ask for Mike Horr, extremely knowledgeable and one of the best in the country. Mike kept me up to date and went the extra mile on every nuance and fine detail. Mike exemplifies the gold standard of customer service coupled with a precise focus on quality workmanship. Also, a hat tip to the wonderful folks at the front desk that were welcoming and go the extra mile to make sure you are taken care of and understand the process. Great business to work with and highly recommend. My car looks and drives fantastic.Services: Painting, Body & Trim

  Adam Wildenberg
a year ago
The car got done and it looks good. But the length of the repair took 2 months. They originally said it would take 3 weeks but because of logistical errors and the unwillingness to look at my cars damage before the service apt this expended said time by a significant amount. After being fed up with this undetermined time frame I called the manager directly and told him he needed to give me a definitive date to get my car back. He gave me a timeframe of two weeks (which was delivered) but everything the shop had told me prior to that time frame felt like lip service. If you drive a Tesla, I highly suggest taking it to the actual Tesla collision center as they are much more transparent with their work and have a direct line to Tesla parts manufacturing

  Nathan Howell
a year ago
I am overly satisfied with the quality of the body work done on my 2007 ML500 by Mike Horr at BodyWorks. Mike was upfront about the extended length of time my car would be in the shop, which was out of Mike s control (took a long time for the shop to receive the parts). Mike called multiple times over the course of the repairs, and was extremely willing to listen to my concerns and answer any questions. Overall, I could not be more satisfied with my experience here. Mike even went out of his way to track down a new grill guard (a grill guard that Mercedes told me would be next to impossible to find). I hope I never need his services again, but Mike is definitely who I would trust in the future and recommend to friends and family in need of repairs. 10/10Service: Body & Trim

  Brett Hoffman
4 years ago
After having our BMW X5 for only two weeks, it was involved in a very minor fender bender. Basically just some trim replacement, minor painting and clear coating, and a wheel replacement and alignment. The customer service I received was great. John at the shop was my consultant. He told me what would need to be done, roughly how long it would take, and answered any questions I had. He was great to work with. It took almost two weeks turn around time, but this also factors in that there was a two day lag with the insurance company and they are only open Monday through Friday. They are the only official BMW body repair shop in Colorado. They are a smaller shop with no shortage of business. With that being said I thought the repair and time taken to do it were reasonable. The quality of the repair was great. I would recommend this shop if you need a higher end vehicle repaired.

  Vincenzo Buffa
a year ago
Came to this shop after a friend hit the passenger side of my Tesla M3. The body work was perfect, couldn't even tell the door was damaged. The paint job took a little longer than expected, but the results were well worth the extra day. I know Tesla's are difficult to work on, but this team went the extra mile to ensure the repair was up to my standards.Service: Painting

  Bill Hibbard
a year ago
Bodyworks by Murray Imports.Mike Horr, Repair Consultant did a fantastic job of taking care the details and repair of our vehicles. (We've had several in their shop over the past few months). Mike is very professional, very courteous, pays great attention to detail. Mike does a constant update with us to let us know what point we are at with getting the vehicles repaired, done and back to us.Excellent communications.We were satisfied with the quality of the repairs.Our vehicles have all been ready when he said they would be.We were constantly informed of where things were during the the entire process and repair.Very satisfied with the thoroughness of Mike Horr and the rest of the staff at Bodyworks.Very satisfied with the way were we treated on all of the work and repairs done here.Very satisfied with the shops' and Mike's communications with us.We would definitely recommend Bodyworks by Murray Imports and Mike Horr to others, and in fact we have.Services: Painting, Body & Trim

  Jean Adams
3 years ago
Josh was my service rep and was absolutely fabulous. My Audi had some fairly serious damage and was in their shop for over a month on an insurance claim. He went to bat on a daily basis to make sure that the parts were appropriate, and kept me closely posted on the progress of the repairs. Beyond his exceptional professionalism, he s just a really nice guy and obviously cares about customer relations. I m 100% satisfied and highly recommend this bunch!Services: Painting, Body & Trim

  George Karayannis
a year ago
Mike Horr kept me informed as my car was repaired, and the shop did a great job. Took them a bit to wrangle the insurance company to the ground but that is on the insurance company. Also took a while for parts to arrive by that is on Mercedes. Very satisfied with the service!Service: Body & TrimService: Body & Trim

  Liza
a year ago
Mike Horr, the repair consultant, is very attentive to customer concerns. This is the second time that i brought one of my MB for body repair and again it came back like nothing happened. Never disappointed me. Thank you, Mike for a job well done.Service: Body & TrimService: Body & Trim

  Mary Ngo
3 years ago
My 2017 BMW 340i was involved in an accident so I took it in to BodyWorks by Murray. I ve always trusted them for my vehicle needs and this time did not disappoint!! I worked with Josh Kassen who did a fantastic job. He was professional and always kept me up to date on the status of my vehicle. I am very satisfied throughout the entire process, as he got me all the OEM parts I wanted at a decent price. The nice lady, I think her name was Dee, at the front desk was great as well. She always answered the phone in a very polite way and she greeted me very nicely as I entered the shop. I had a clear bra installed on my new bumper as well and the work was fantastic! It looks way better than the one I had on there originally. Finally, my car was finished and cleaned 3 days before the promised date! I would definitely recommend Josh and BodyWorks by Murray. Thank you guys so much!!

  Joyce grant
11 months ago
Bodyworks repaired broken window and stolen hood on 2009 BMW 3 series. This insurance claim should have been straight forward but for insurance Co. Pushing back over nothing. Parts and labor shortages everywhere, casualty of COVID. Bodyworks met the challenge and even with young team did a quality repair, perfectly matched paint and team motivated to turn out quality service. Jessi was painter, Paul and Jacob, techs and Laly was client advisor. They all did fine job, resourceful, and dealt with the complexities that come with the industry after Covid.

  Big Daddy!
4 years ago
John my service advisor is one of best that I have ever dealt with. He is very professional keeps me informed on the status of my vehicle and looks out for my best interest when going up against the insurance company.Body works is detail driven and they made my vehicle look like brand new when they were done with it. They are truly number one in my book. They are the best body shop in Colorado and that's why I will continue to bring my vehicles to them. Great job guys!

  Brendan V
9 months ago
Poor communication, poorly organized, poor care for vehicles. Car was there for weeks with no updates. Then told they hadn't started a file on it or done any intake paperwork, even though I submitted their required info and forms within 24 hours of the vehicle being dropped off. Damage was done to a door and fender, but they ripped both bumpers off and threw parts in the vehicle, damaging the leather.