Terry's Auto Works LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  madeline radcliff
2 months ago
This place honestly should be your last resort because these guys basically have no idea what they're doing. Very poor communication on their part - if you want to know how the repair status is going and even if you want them to actually start working on your car, you have to literally go in every other day and hound them. I brought my car in early November of last year and didn't get it back until mid-January even though I was supposed to get it back early December. Additionally, the repairs and replacements were all very low quality - my car is red and the entire hood replacement is black, the seat belt replacement is old, dirty, and doesn't pull back up on its own, and the external lock sound of the car is gone. I'd actually be fine with these changes if they didn't wait to communicate at all with me about anything until the car was ready. Not cool! I understand that these guys are busy, but if you're going to run an auto shop the right way, you absolutely have got to make the time to communicate with your customers about what you're doing to their car... which I know for a fact they can do, since Terry himself was standing at the front desk doing nothing when I came in. Do better or close down, because this isn't the way to run a business.

  Chris Courtland
a week ago
They did an excellent job. The estimated cost was correct up front with no issues. Highly recommend.

  Sierra Fose
5 months ago
If you're looking for a family owned small business that does quality work for a great price, trust Terry's Auto Works. Terry and his son's did a great job replacing a part on our vehicle!

  Amelia Martinez
a year ago
This place is great! I wrecked my Subaru into a curb but they repaired it good as new! They also found a radiator leak and replaced that for me as well. My whole family goes to them too! It s a great family owned small business and they are honest. They won t rip you off. They really, genuinely, just want to help - for them, it isn t about sucking money from people. Amazing shop!!Services: Steering & suspension repair, Auto engine diagnostic

  Alastar flint
a year ago
Aight. 5 stars. I just wanted them to bend the radiator bar thingy I messed up & told em my budget. They went way under that budget number by around 900$, bent my radiator support bar back, put in a new radiator, & fixed my front bumper & wheel well thingy from an accident I had not related to the bent thing under the radiator. They might have done more, I still gotta look at the itemized bill. Took a bit but with the weather what it was they were flooded with insurance claims from that for a bit post snow & ice, but after seeing their work it was well worth the wait. I'd give em 6 stars if I could & got recommended to them from David at Honest & Accurate.Heads up though, it's like 3 dudes running the shop so it's better to text them than call for updates since when they say they're slammed/busy they actually mean it. Seriously though, they do good work & if your reading this questioning whether you should use them or not, I personally say do it. If me getting recommended to them by Honest & Accurate ain't good enough for ya, well sorry I didn't take before & after pics. Cus it's night & day. Those would have definitely helped convince youEdit: typo & since I'm here, I wrote a review to get others to use this shop because I like em after what they did for me. If that don't scream quality work to you I don't know what does.Service: Body & Trim

  High Altitude Tint
6 years ago
It s always a pleasure doing business with Terry s Auto Works, If you want a job done right take your vehicle to them you won t regret it.

  G A
6 months ago
Got a fix done to get my daughter s car safe and on the road the same day! Great customer service!

  Charlie Wilder
a year ago
Don't bother going anywhere else. Terry and his two sons are more artists than bodyshop guys. Someone side-swiped my Tacoma and after 3 days you couldn't tell there was ever any damage done to the truck. Fast, professional and most importantly (at least for me) polite!Service: Body & TrimService: Body & Trim

  Liz Manring
a year ago
I just had the best experience ever here. Terry made this the least expensive, most efficient and best quality work I ve experienced at an auto body shop. Thanks for doing quick great work on replacing my passenger side mirror.

  Ken Boschert
7 years ago
I've been using Terry's for awhile now and always get great service. I had them look over a used car I was going to purchase and they gave me an excellent report on the condition of the car. I took it back after I bought it to have them replace the shocks they told me were leaking and they did a great job. They also did some body work on my wife's car after a collision and the quality was top-notch. I'll be using Terry for all my automotive needs in the future!

  Dalton Simmerman
2 years ago
Terry runs one of those rare gems in the auto repair industry where you're treated right and not scammed out of your money.I always know he's going to give me, my family, and my friends, a fair price. His business is an honest one where raking in profit in nickels and dimes isn't the bottom line.I've only ever heard good things and have had great experiences myself.

  Evan and Karen Reedall
7 years ago
Fantastic experience all around!Terry is very personable, has great communication skills and timeliness, completes the work in a very good amount time, and did an excellent job for the body repairs that I needed.We had a bumper/tailight that were damaged. Was able to troubleshoot, save us some money, order the parts and turn the job around same week. Great job!

  Justin
7 years ago
Terry's Auto Works has been my go to for all of my needs. I recently brought my car in to have the hail damaged repaired on my vehicle. I was kind of scared that it was going to be beyond repair, but I was surprised to find out that it wasn't a issue at all. The inclement weather is well known here and every time I have a issue with any auto body damages or need even regular maintenance I choose Terry's. I send all my family and friends there whenever they need their cars fixed. They are reliable, friendly and have been in business since the early 2000's. I couldn't ask for anything else in a body shop with all the consistency they offer. Their work is outstanding!

  Jaimie Dekker
7 years ago
Terry and the rest of his crew have been working on my vehicle for a very long time. Always quality service and my husband and I know we can call them for any and all of our car needs. Family owned and friendly service! Check these guys out.

  Ryan Dekker
6 years ago
Terry and the guys here are great to work with. You can definitely trust them to shoot straight with you and they always go the extra mile. Great mechanic, but their body and paint results are simply brilliant.

  Kevin Almond
a year ago
So helpful. I am traveling out of town and needed minor body repair for my rental car. Terry stopped what he was doing to assist on the repair of my automobile. So grateful for his help.Service: Body & TrimService: Body & Trim

  Jim Van Belkum
3 years ago
The Clear Coat was peeling on the door of my 14 year old Tacoma. Terry and his team repainted the door and the paint matched perfectly. Couldn't be more pleased. Great job!Service: PaintingService: Painting

  Crossed Sabers Ranch
4 years ago
Great Service... Great People... had my truck repaired a day ahead of schedule, at the quoted price, and it looks perfect !!! Thanks Terry... you and your team did a great job !!!

  Austin Jurgensmeyer
4 years ago
Fixed our car door after a car accident. They did a great job and had a done quickly! Everyone was very friendly and great to work with!

  Win Loeb
4 years ago
QUALITY WORKERS! Terry's team was able to help me out on short notice. Highly recommend this shop for its professionalism and quality of work.

  Kenny Williams
6 years ago
Terry is very easy going and always a pleasure to do business with. Excellent mechanical and paint and body work.

  Alysia Hopkins
3 years ago
I highly recommend this company. They were on time (much shorter than others that quoted me), fair price, and the work looks amazing.Service: Body & TrimService: Body & Trim

  Dan S
7 years ago
Terry takes great care of all our family car needs and we recommend him to all our friends.

  cody yohn
6 years ago
Best auto body repair business in the area, great quality of work and good all around people.

  R G
6 years ago
Couldn't even get this guy to give me a ballpark estimate without being rude. Don't waste your time.

  Stephanie Florea
6 months ago
Honest good work.

  Danny Roberts
4 years ago
Very satisfied with the job they performed on my car

  susanna prensner
3 years ago
Terry is honest and is very knowledgeable! Trustworthy!!!

  Tyler Stacy
5 years ago
The only guy I trust for my truck

  John Cramm
3 years ago
Should have looked closer at the parts. My bad!