O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheri Roberts
a month ago
Chase was so helpful, not only in replacing my headlights & rear wiper, but in offering honest referrals for other automotive work I may need done. I feel fortunate I chose to stop there!

  Styrex
a month ago
Got my motorcycle wheel bearings here. It drives again in a day because she was able to cross the part numbers. Got them delivered to the store quickly too

  Kendall Ellen
7 months ago
David helped me with a battery at this location yesterday. I had already been to another auto store and talking with the dealer about warranty information so it was a rough day of that and other things. David was very knowledgeable and helpful throughout the whole process, he gave me a great deal and got me back on the road quickly with my new battery installed. Thank you so much for the Great customer care & service!! I am extremely grateful.

  Drone Pros International
2 years ago
Should definitely have paper funnels available for individuals who buy oil and need to add it to their automobiles or motorcycle at that time which is probably extremely common. Most gas stations carry them , what the clerk told me. I had to roll up a piece of paper to use luckily knowing that Trick. @maxriskmidwest #maxrisk @youtube This Store has Way more inventory and selection of items than the stores in Nebraska where I m from. Could have spent hours in there, but was told they were closing soon,

  V Knabe
6 months ago
I barely got to O'Reilly Auto Parts on a weak battery. Larry helped me find the right battery and gave me the options they had in the store. I wasn't pressured to buy the most expensive one. Then he changed it out for me and made sure everything was working well. As I was starting it up, he let me know that it sounded like my fuel pump was also going out and how I could make it last a little longer.

  Ian Schlentner
8 months ago
David was incredibly helpful. I needed a new battery and he helped changed it out. It was a lot more work than simply changing out though. He had to put on a new terminal and fight with large amount of corrosion on the old battery. He did a great job. My crosstrek is running smooth. Give him a raise. Very above and beyond!

  Jen Long (JloLong)
8 months ago
A big shoutout to Jon, Elijah, and David - they went above and beyond for me helping me for hours trying to get my car started. These guys really went out of their way doing everything that they could to help me. Amazing customer service. Thanks a lot guys for all your time and efforts!

  walt 4
2 months ago
Love o'reillys buy prefer the galley and circle store them dudes are a fine bunch of people.

  Dale Radspinner
4 months ago
Have had a share of difficulty getting the parts right lately. Advice, always validate your parts before tearing up the packaging for the part.

  Dave Johanson
7 months ago
I have been to this location (N. Academy and Voyager) twice to have various headlights and taillights replaced and these guys have been stellar both times. Their customer service is really excellent.

  Josiah Dahlstrom
4 months ago
Helpful and great to work with wherever you are - Idaho, Colorado, etc. thanks for the great service and great products!!!

  Alan Peterson
6 months ago
Right stuff in stock. Right counsel on a part I needed try to repair given the cost. Tight on both counts. Game, set, match! :-)

  Curtis Barrett
5 months ago
Very helpful. Let me use a screwdriver to install the turn signal relay I bought there.

  Kay Stickney (Kay)
a year ago
I went in on Sunday, I needed windshield wipers. Wasn t sure I could put them on but John came out to my car an installed them for me. I really appreciated his kindness I will certainly return to the store for other car needs

  Anna Cummins
8 months ago
David and Isiah were kind all around. They replace my CRV battery and were so honest and helpful. Will go here again!

  Doug Luckett
a year ago
Bought a used truck with lockable wheel nuts. Unfortunately, it did not come with the lock socket. David took the time to try and match one of their aftermarket sockets. After five different tries he found the one that worked. Really appreciate the time and customer service he provided. Great job David!! Thank You!

  Austin Hatcher
a year ago
My trailer had a wheel bearing go out and I was staying in a hotel within walking distance of this O'Reilly location. The parts woman at the location did an excellent job of getting the burned up bearings and seal matched up with new ones along with a new back plate complete with brakes. Would definitely use this location again.

  Sarah Turner
5 years ago
Chloe was amazing! She not only helped me find the part I needed to she was willing to try a few different parts to make sure I had the right one. Took the time to see if it fit where it needed to go in my car. And was so nice and kind! So impressed with their service I ll be back for m Chloe was amazing! She not only helped me find the part I needed she was willing to try a few different parts to make sure I had the right one. Took the time to see if it fit where it needed to go in my car. And was so nice and kind! So impressed with their service I ll be back for my car service needs !!!

  Dennis Gervais
a year ago
Orielly's is one of my main parts suppliers for my automotive repair shop. I can order parts from any location to help serve my mobile repair service my shop uses to serve it customers through the area. No matter what side of town I am on, I can get the parts I need close to my service appointment.

  Valeri Harrell
2 years ago
Went to get my headlight fixed and the manager was not helpful at all, had no clue what she was doing so she sent out a guy named Marshall and he was amazing. Never once gave up and helped me for 1.5 hours, very appreciative for his help and will only be back if he can help me with any other issue I have. Thank you Marshall!!!!!

  Jennifer Lyon
4 years ago
Chloe was great! She not only helped me find the right headlight bulb for my car, but also offered to install it for me since we already had the hood open. She was very friendly and professional. Great customer service!!

  Steven Blazekovic
4 years ago
It was finger freezing cold out side. I needed a battery for my Chevy Spark. They had it in stock and a Hayden offered to put it in for free. Good technical and mechanical skills. Customer service was just phenomenal! Always is at this location. The second shift at this location rocks! Great job to the entire O'Reilly TEAM!

  Kylea K.
4 years ago
Customer service here is EXCELLENT. I went in needing a headlight but had no clue how to replace it once I got the bulbs. Daniel is FANTASTIC. He helped me find the right lights for my car and then went above and beyond and replaced them for me even though the company doesn t list or do that service normally. He showed me how to change them as well if I ever had to myself in the future. The store is well organized and easy to find location. Will come here for all future car needs.

  Judson Babcock
3 years ago
I arrived 3 minutes before closing last night with a starter in hand. They took the time to test it and sure enough it was bad. Then they took more time to help me choose a replacement and finish the purchase. All told they stayed open for at least an extra 10 minutes for me, but I'm able to drive to work today because of it. Awesome customer service!

  Jason Allmon
2 years ago
Came in looking for a belt for a snow blower left with something that me and the parts guy thought may work. I appreciate the time taken and the belt I left with does work. This guarantees no snow for us now which is fine. I use the store a lot and keep coming back because the people that work for care about the people coming in the door.

  Sofia R
a year ago
Every time I go Rick helps and he finds the best stuff explained my car situation and how I got quoted $600 said I should try a 70 dollar part I did and my cars running great again no more check engine light

  Joy Kinzer-Montgomery
2 years ago
My car battery died at home. I put a charger on it, and got it going. The next morning it was dead again. I went to O'Reilly's to get it checked and make sure the alternator is working. A female came out with the tester, and I was told the battery was fine and my alternator is working. So, I left thinking may have an electrical problem draining my battery. I had to charge or jump my car every day and was looking for a good electrician (I do mechanical work, but know my limitations on the electrical side). I finally decided I'd go get the battery checked somewhere else just as a second opinion and ended up at Advanced. They also tested everything, but sure enough one of the cells in my battery was toast. I got a new battery, and my car is back to starting and running like the beast that it is.They didn't really do anything that caused damage.... But dang....what a pain in the behind. They lost out on the sale of a battery too. They either need better testers or better training on the equipment they have.

  Lycole Schmidt
2 years ago
Great products great prices and great people except for one complaint that I have. I want to get my battery tested there because my battery kept randomly dying and I had to keep getting it jumped. So I went there to get it tested and they told me my battery was perfectly good. Literally a day later my battery was dead again and was not charging or coming on even when getting jumped. The battery was done and dead. I found out that most places that check batteries as long as the battery is 9.6 volts or above they consider it to be a good battery but in reality a good battery is actually 12 volts or above. You guys might want to change your policies and recommendations on a good battery because you're giving false information to customers point blank. If someone's battery is randomly dying on them off and on it's clearly not a good battery. Don't tell people they have a good battery if they come to you and say "hey can you test this for me my battery keeps dying randomly and I keep having to get jumps something's wrong with this battery" don't just tell them it's a good battery just because it reads above 9.6 volts, that's ridiculous. You should change your policy to being 12 volts or above, and not only test the battery for them, but also try to give them some recommendations as to why their battery might be bad or going out on them. I was under the impression that my battery was fine and then I went to get gas at a gas station the next day and when I went to turn my car back on it wouldn't start because my battery was dead again. So please stop giving people false information.

  Mister M.
a year ago
I have an account with O'Reilly and the rewards points are incredible. They are very helpful and friendly as well.

  Justin Johnson
a year ago
Good store with helpful employees. I ve been a few times and always customer service to be their strong point.