Glass America-Colorado Springs, CO (Mark Dabling Blvd.)
3.6 (27)
4401 Mark Dabling Blvd, Colorado Springs, CO 80907
(719) 623-4098
glassusa.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mountain Bike Addict
4 months ago
Had an appointment, they called and said the new windshield had a crack in it. Now it's a week later and the technician is almost late to the appointment.Between 9-11am, no call from the technician to say where he is. 11am comes around I'm leaving and finding someone else to do it.And the tech just called and said it was for 12-2pm! What is your malfunction? You just lost my business.
FABIAN SIGALA OROZCO
2 months ago
I had a great experience with their services. The technician was helpful and work with me for scheduling and for the location. The technician came to my work and did the job really efficiently and fast.
Chelsi Odden
2 years ago
I am at a loss for words. The phone rep helped me even with the issues my car has that don't even pertain to him. he spent so much time helping me buy just giving me info. And the tech, Rick, was amazing. He saved me money, he was honest, fast, hard working. I would give them all a raise. Honestly the best experience. What a wonderful team you all have. Thank you for taking care of me and my 3 yr old son. I will never go anywhere else
Angel Ortega
a year ago
Just had our service completed for the second time by Rick. I remembered him from the first time by how attentive to detail he is and how promt he is at getting the job done. He definitely knows what he is doing and went above and beyond to make sure we were satisfied. Thank you again for the great service.Service: Auto windshield repairService: Auto windshield repair
Tim Shelden
2 years ago
Rick C arrived early to replace my glass in my 1999 Toyota Tacoma. Got it done in a very timely matter. He was also very friendly and courteous. Very good job in all. Thanks again.Service: Auto glass repairService: Auto glass repair
Robyn Christine
6 years ago
Yesterday, something hit one of my windows of my car, and within a few hours, there was a big hole in the middle of the window. I was referred to this company by my insurance. The person who changed my window was very professional and funny. He got the job done quickly and neatly. However, the lady I talked to on the phone was being pretty rude. She was talking to me like I was a little kid and was very impatient with me as I didn't have the best reception. I understand it's annoying to have to repeat something, but she was doing it in a very huffy way. I'm sure I just got the wrong person. I recommend them for repair, but hopefully people don't get the same lady on the phone as I did.
Ericka Ho
6 years ago
Not only do I work closely with Sheri as our vendor for glass needs, I am also a customer! Getting my windshield replaced was a very easy and quick experience. Sheri really cares about her customers and if there is anything wrong, she goes above and beyond to make it right. I would highly recommend Glass America.
Kilie Godec
5 years ago
Gave us the wrong glass and broke out the clips in the door. Took over 2 weeks to even get back to us about a refund then we were hung up on TWICE while trying to contact a manager. Ridiculous and incredibly unprofessional. The technician gave us his number and told my boyfriend to come by his house to fix the window he already installed. Ridiculous don t waste your money
H T
6 years ago
Sheri is so personable & kind. Her team is very quick at responding & every customer of ours that has used Glass America's services is overly impressed. There's never any complaints and they give a fair price too!
Keli Bennett
6 years ago
Have had my glass repaired by Glass America a few times and service has always been great and very efficient coming to me for the repairs! Sheri Hazeloop has always been so good to me and I refer all my customers her way! Keep up the great work!
Amanda Stager
6 years ago
I deal with Glass America on a regular basis because I work in the insurance industry. They are always very pleasant and IF something happens to go wrong, they go above and beyond to make it right. We've got our own windshield replaced as well and had no issues! Thank you Sherri for always being a doll!
Chris Mayfield
3 years ago
Got quote that morning, called 10 mins later and had new windshield that afternoon. Install team was prompt and new windshield looks great! Cost was about 15% less than the big guys I called the day before.
Lisa Alsop
3 years ago
Someone broke my back windshield. I called Glass America. Thomas fix my Window. Something happened and my car was listed as a Passat instead of a Jetta. He was fantastic even when something gone wrong for a moment with wrong parts. I would recommend Glass America over and over again!Services: Auto rear window replacement, Window repairServices: Auto rear window replacement, Window repair
Melissa Triece
6 years ago
I went on line to get a quote and got a call back from an agent from your company. I explained that I had received a quote from another company that was $32 cheaper than your company. Without even asking me where that quote was from, the agent immediately started bad talking the other company I got a quote from. I felt this was very unprofessional. I would never do business with a company that immediately talks bad about another company. They should only talk their company up instead trying to make them look better by down talking other businesses.
Kristyn Cline Insurance Agency
6 years ago
Glass American has been great with our clients and our own personal vehicles. Fast , friendly service. Great team to work with!
Matt Inama
6 years ago
Great job both on my personal vehicle and for my customers. As an Agent for State Farm I always know they are going to go the extra mile!
Terry Zaugg
a year ago
Fantastic Customer Service! Friendly, quick, experts! Highly satisfied! I Totally recommend.
Lemar Hicks
4 years ago
Scheduled an appointment 1 week out and they called the day of saying the place they got their glass from was closed and acted like it wasnt their fault thenplace was closed.
Mark Fellows
5 years ago
Had an appointment today between 1-3, they never showed and now your closed, took a day off for nothing
Samuel Lopez-perez
5 years ago
Need to update their info said it was open till 6pm and they close at 12 on Saturday
Dean Skaret
6 years ago
Quick response time...professional work...very pleased
L Carlos
2 years ago
They're no longer at that location
Phillip Scott
4 years ago
Way overpriced compared to competition
Luke Serio
2 years ago
Lack of time