Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julia Schmitz
4 weeks ago
I had a very pleasant experience at caliber collision. They fixed my car in a timely manner after the parts were available, I was rear ended back in December. I was very happy to get my car back before the estimated time that I was told they would need to fix it.

  Amber McNally
4 months ago
Loved my experience here. All of the staff were excellent! My car was returned to me earlier than expected and cleaner than when I dropped it off! It was such a nice touch - I was kept informed on every step of the process - I d never needed auto body work done before in my young adult life and Terry and his whole team really helped ease my mind and walk me through everything - paper work, estimates, rental etc. really pleased with their work and communication ! If I m ever in the unfortunate situation that I need auto body work done again, i will come to this caliber ! Thanks again!

  Rebekah Markovitz
5 months ago
Caliber collision was great to work with. Terry and his team provide the customer service you want when trusting them with your car. They were friendly, thorough, helpful, kept me updated, and everything was completed in a timely manner. My car was repaired like nothing ever happened and was returned back to me cleaner than when I dropped it off.

  Jamie Smith
3 weeks ago
The staff is pleasant, they kept me informed of the progress of my vehicle (make sure to utilize their texting option), and the vehicle was ready the day they had originally said it would be ready. The car was also nice and clean.

  wsqueeee
a month ago
Once I was able to get in for an inspection for an insurance claim everthing was completed in a timely manner. Car came back 4 days ahead 9f schedule and looked fantastic.

  Tianna JohnsonBryant
2 years ago
Lucinda and Terry made the whole process easy!!! I could go on just check the 5 star reviews. They were very caring and efficient. I wouldn't want to go anywhere else. You'll be disappointed if you do.Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim

  Brandon Baecker
5 months ago
This place was great and easy to work with. They were communicative throughout the entire process and worked very hard to get the vehicle back as quickly as possible, even when there was a parts shortage, including obtaining a part all the way from Japan in a short time period.

  Taylor Hanson
a month ago
Easy to work with, great customer service and my car looks great! Justin was my tech and he did a wonderful job.

  Penny T Hays
3 years ago
Their service is excellent! They communicated with us every few days by texting to let us know how the repair was going. A mechanic or manager called us several times to make sure we knew what was going on and if we needed anything. Their phone number was always available if we had any questions. AND they finished our car six days before the completion date. The car was repaired beautifully and we are totally satisfied. We hope you will consider Caliber Collision for any of your car needs. You won't be disappointed!Service: Body & Trim

  Macey Tomczak
9 months ago
Everyone at Caliber Collisions was so friendly, I was very happy about the customer service I received. Paul informed throughout each repair made to my car and gave me a very detailed description of what they were going to repair. My car was also done 2 weeks before the scheduled date. Paul and the rest of the team are great and I will definitely be coming back if I need to! (But hopefully won t have to haha)Services: Painting, Body & Trim

  Gayle Zahringer
9 months ago
I was extremely pleased with the quality of work provided to me and my experience with the staff was excellent. Paul was very friendly, polite and provided frequent updates on the progression of my vehicle. I would not hesitate to use this body shop again and will most assuredly recommend their services to other prospective car owners. Also, I was very thankful to Paul for providing a ride for me to pick up my vehicle when it was finished as I had no other viable means of transportation. 5 stars, thank you Caliber!Services: Steering & suspension repair, Painting, Body & Trim

  Anthony Warren
8 months ago
Horrible experience as the repair was not good. Missed a part when reinstalling a trim piece on the back hatch causing a rattle noise. It was brought to their attention, however not fixed correctly, resulting in me having to fix it myself. Was advised my car was ready to pickup, but really wasn t due to a billing error on their end, so I had to come back to pickup another time. Rear bumper has inconsistent gaps that makes it look misaligned. I would not recommend this Caliber Collision at all.Service: Body & Trim

  Amanda Dettloff
10 months ago
Everyone was very professional and communicative. I had a great experience and received transparent and frequent updates regarding my vehicle. The team was readily available and answered all my phone calls and questions. My car was even ready earlier than expected.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Kevin Rodriguez
5 years ago
Abra Auto Body Repair of America, 7360 S Fraser St, Centennial, CO 80112 is by far the best, most experienced, very reliable body shop I ve visited. PROFESSIONAL as it gets!.Worked with Deannia and Paul on replacing the entire rear bumper on my BMW 535i. Everything came out looking factory new. They worked with the insurance company seamlessly and kept me out of the muck. The entire process was as perfect as one could ask. They made setting up an inspection appointment easy and performed stellar service on the car once I dropped it off for repair. The car looks good as new. Hats off to these guys, their attention to detail, and their service. Deannia, the customer service representative explained every step of the process, kept me informed throughout the repair, and provided the best customer service imaginable.Their management and customer service is very professional and their work is impeccable. Paul made the status updates of the repair very easy that I used to receive a text on the status every day and I was very convinced . Their estimates of time and cost are accurate and follow-up to questions or inquiries responsive. Quite simply, there is NO BETTER SHOP to take your car to in Denver. Kudos to Paul, Deannia and their team at Abra! Would absolutely recommend!

  Jonah Paynter
4 years ago
They had to redo the repair because it was horrible the first time. They took too long, and got upset that they were trying to cut corners. They try to upcharge as much as possible, and do the job as cheap as possible. The first time they replaced my bumper it was off so much I could stand a penny on it... do not recommend. They did a better job the 2nd time, but still not as good as my original bumper.

  Steve Childers
a year ago
So far caliber collision has been an excellent choice. They have great customer service and have answered all my questions. Estimate team and scheduling team were wonderful to deal with.Looking forward to getting my repairs done soon.Repair is complete. Very happy with the work completed. Just wish the shop would have reached out to me prior to clear coating,There is paint checking on my bed side and the clear coat made it look really bad. I would have gladly paid extra for the whole bed side to be repainted so it would look better.Services: Painting, Body & Trim

  Bill Robinson
a year ago
Smooth process from estimate to scheduling repair & rental car coordination with Enterprise. Excellent communication and friendly staff. Wrong bumper cover received so I have to take it back in for a day. Very inconvenient, but stuff happens, and I can't say where the breakdown happened. Could have been the part supplier. Truck was clean when I dropped it off, and even cleaner when I picked it up. They are self-limiting to accept only claims from certain priority insurance companies as their schedule is full. If I could, I would take our other vehicles there, but I can't. Excellent shop, if you can get in.Service: Body & Trim

  Cathy Banks
a year ago
Original estimate was week or week and a half. A few days after dropping off vehicle, updated estimate to 4 weeks! When I called and complained, they said it would probably be done sooner. It took two weeks, which was fair. Great work, but communication during two weeks was always initiated by me. The manager (Eric?) at the Centennial location was wonderful. Would recommend this shop!Services: Painting, Body & Trim

  Kaila Lamas
a year ago
Everyone did a flawless job on repairing my vehicle. Terry kept me informed and sent me regular updates every other day. Lucinda was very helpful and kind getting my vehicle scheduled and in quickly. Shannon helped me out when I picked up my vehicle. Could not be any less pleased with how well this location provided customer service 10/5 stars!!!!Service: Body & Trim

  Sam Townsend
a year ago
I'd never used a place like Caliber before, but when I was hit by a drunk driver and forced to, they exceeded my expectations. Paul was very communicative during my repairs and helpful in walking me through the process of what would happen. I felt like my car was in good hands and when I finally got it back, you couldn't even tell what had happened the month before! The wait did take a bit due to part shortages and all, but it was definitely worth it. They have your best interest in mind and I'd happily take my car here again for repairs!Service: Body & Trim

  adina kalantarov
a year ago
Thank you Paul for keeping me updated, being kind, and being very informative of the process of fixing my car! I got my car a day before the estimated pick up date which helped out a lot! Lucinda was also very kind! Overall very happy with the experience and my car looks like new! Definitely would recommend this location.Services: Painting, Body & TrimServices: Painting, Body & Trim

  CheB Real
a year ago
Caliber Collision turned out to be worth the wait! Had collision damage from a road accident repaired and had to wait to get an estimate and then for parts to arrive. They kept us informed every step of the way so we knew exactly what was going on and when we could get our vehicle back. It looks great, seamless repair and customer service. Highly recommend!Services: Painting, Body & Trim

  Tracey Sherman
a year ago
A wonderfully professional and helpful group of people. I was informed of the progress being made on the repairs each step of the way. And, from the moment you walk in the door to the completion of the job, everyone was friendly and welcoming. I highly recommend them for all your collision repair needs.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Brian Cookson
a year ago
After reviewing their BBB score and having the initial meeting with the advisor, I chose to take my business elsewhere. The advisor was pretty uninterested in answering my questions regarding the process and seemed to really only want to make this as easy for himself as possible. When i first called to set up the estimate, I asked if they would have any issues replacing my hood with a newer OEM version that was an option for my vehicle, but was not original ordered. He originally said no, they weren't able to order parts outside of the vehicle VIN. Later, he agreed they would install it but with no guarantee of fitment. Fine, I know it fits since it's an original option. Then when asked if I could order the part since he said he was unable, he backed up and said no i can't order, they would order it and I will have to pay the difference. When asked what the difference would be, he said he couldn't get me that information. He seemed very annoyed with my request and just wanted me out the door.That's exactly what I did. Took myself, and my business out the door.

  Michael Fabian
7 months ago
Great service. Well informed on progress. Early return on my car. Repairs and overall body looked immaculate

  chris a
a year ago
They did an excellent job on my truck. I was informed by text of the progress that the staff was making, every few days. They finished the work by the date they estimated for pickup. My truck is good as new again. Thanks to Paul and the entire staff that made it happen!

  D & T
a year ago
Paul and Shannon are the gentlemen I dealt with.I have been more than reasonable with this entire experience. I have before pictures of what the interior and exterior looks like prior to me dropping off the car. The radio was not damaged at all. First, you all send the wrong wheel for repair and only because you were happy to repair to rear wheels was I okay to proceed. Then my car won t start and it started perfectly fine before the car was dropped at your Shop. Then my key was lost and nobody contacted me for a week. Now when I pick up the car from repair the car was filthy on the inside, the push button was missing, the radio was damaged, the driver door had a portion of the fender catch on the door, which never happened before. I m sure google is a reliable source but it certainly is not a quality reason for the sudden damage to my radio. I would never treat a customer with such disdain for their vehicle. Not a quality experience from what should be a reputable company.Service: Body & Trim

  Jennifer Kennedy
a year ago
Best repair center! Got right in for an appointment and didn't have to wait long for parts. my car was complete in less than 2 weeks. Hood and bumper replaced and repaired on a 2017 Subaru. Super Friendly too! Went to the location off Arapahoe

  Mindi
2 years ago
I was sent to Caliber Collision by an insurance company to fix my back bumper. I had never used Caliber Collision before, and I am very pleased with the outcome. The work to my car was fantastic. The customer service was great. They work was finished early. They left my car very clean after fixing it. They kept me informed the entire time of the status of my repair and were flexible with my schedule. I highly recommend using Caliber Collision, and I will use them again if I ever need body work on my car.Service: Body & Trim

  Moriah Elting
a year ago
They scheduled me quick for estimate when another place wouldn't. My estimate only took 20 minutes and they were able schedule repairs on my car. I love the greeter Buzz. Thank you.