Brakes Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mutt Ace
4 months ago
Great place and crew. My super old Volvo is a pain to find parts for. And they worked with me to find them. Even though I bought the wrong one at first. They were understanding and worked with the delay. An then the building I lived in caught and I had to move cities. Again they were understanding and patient. In the end my Volvo no longer wobbles and we're back on the road again. I've honestly never done business with a better shop. Thanks!

  Connor Donnelly
3 weeks ago
They are so great! Was able to get my car into the shop in less than a day after calling. Got my car in quickly and the job completed was excellent. Everyone I ve spoke with was nice and polite.

  Jamie m.
2 months ago
This Brakes plus has been my go to for a while now, and I can t see that changing anytime soon due to the amazing service I always receive. Each time I go I feel at ease, staff is always friendly and informative. Recently visited for new struts/shocks and Chris V helped a lot, appreciate it!

  Tyler Chisum
a month ago
hello, today I originally came in for oil change and a brake inspection with winshield wipers. After, Mason one of the workers, inspected my car he noticed that my brake pads were bad and gave me great advice on why I should get them changed right away. I was going to wait two more weeks LOL. my car is riding good better then what it was. Brakes Plus on S Yosemite ave is the way to go! Wonderful customer service, very knowledgeable people.

  Angel K.
5 days ago
This location will always be my go-to. I go out of the way to go to this store, as you can read below from my older review. They do have new staff. Donny and Chris are just fantastic humans, and I appreciate them very much. Mason is a WONDERFUL tech and I couldn't be happier with this team.Jan 2023 ishI LOOOOOVE going to this store. Nick (now Dan and Chris) always has a great attitude, is truthful, and timely. If I could do all my services here, I would! I am always welcomed with a smile, and they dont act like I am a bother. They answer all of my thousands of questions and make sure I understand whats going on. I appreciate this team, and you should go out of your way to come to this store. You won't be disappointed.

  Susan Long
4 months ago
Lovely service. I missed my appointment by a few hours because I slept through my alarm but when I called they were very generous and let me come in anyway. Donnie/Donny was very very nice, and clearly knew what he was doing. I will be back!

  Christi Lile
4 months ago
Great experience! I own a Volvo so I was a bit scared. Not only did they not take advantage of me they took amazing care of me. I would recommend any woman to do business with them! Very professional and they explained everything in great detail!

  Elizabeth Browning
3 months ago
These guys were nothing short of AMAZING! Eric helped me with my battery, and then they hooked me up with an oil change and a new battery. Customer service was the best I have had in years. I will definitely be back. Thank you guys for taking such good care of me!

  Amora Palmer
2 weeks ago
Great Place!!!This was the first time my husband and I brought one of our vehicles. We will come back! The staff was very knowledgeable and the service was excellent!

  Natalie Lamy
4 months ago
Was able to drop my car off after hours and it was finished within 24 hours. Also received update calls throughout the day. Chris at the front desk is great. Good service overall.

  Chloe Teet
3 months ago
I live in Parker close to 2 different Brakes Plus locations and I will forever come to this one. Everyone is informative & welcoming. There s been no mistakes made and all services are done in a timely manner. Thanks team!

  Brittne Wassenberg
5 months ago
On behalf of my grandmother who went here, here's her review:Mason, the service rep, who at first thought it, aside from my alignment, they found an oil leak from the power steering, they quoted a price and I told them to go ahead. Mason called me back later, when they were looking it wasn't from power steering just a gasket behind that was leaking. They cut the price half from what they were originally going to charge. They also had Chris drive me home, who was very kind. They also cleaned up the oil in my car. They were not only honest, but so thorough and gave such wonderful service that I recommend them with a 5* review.

  Daniel Davis
4 months ago
These guys here are great. Chris at the front desk. The manager was very helpful and gave me the best options and deals. The mechanics were informational and just a relief to know I was getting honest people working on my car. Thanks guys

  Bob B
3 months ago
Used to be a good location. Not anymore. Drove 25 minutes this morning for an 8am alignment appointment. Passed 5 other BPs on the way. I get there and guy says we can t do the alignment because they can t test drive it after due to the dusting of snow we got overnight. I totally get that. Safety first! He then proceeds to say that the alignment machine doesn t read accurately in the cold weather, even though the machine is inside a heated building. I m sure you only have a few alignments a day. Why not just call those folks and let them know you can do their service today instead of wasting our time to get there just to tell us you can t do the service. What a joke. The guy never apologized either. He actually started the conversation off with I got bad news and good news . What was the good news in this situation? This place used to be our go-to BP but seems like it s going downhill lately.

  Jeff H
5 months ago
I came in for replacement of brake pads and turning of rotors on my 2011 Subaru Outback. Chris and his staff were spot on as to the work to be done and advised on additional services. The job was done on time and with my complete satisfaction. The shop is clean and next door to Ana's Norwegian bakery (closed on Mondays, a real bummer). They easily deserve a 5 star rating.Service: Brakes

  Lara Nimmer
6 months ago
I highly recommend the Brakes Plus at 6770 S Yosemite St. in Centennial. I took my Jeep Cherokee there after noticing my brakes vibrating while driving downhill in the mountains. I took my car there for a brakes check. I wanted to make sure my vehicle was safe for winter driving conditions. The technicians there explained to me that they tried to see if they could recreate the issue on the highway. Then the technician said that my jeep performed fine on the highway. They also said my brake pads were still well within their lifespan. They could have easily lied to me and said I needed all new brakes and service for my rotors, but they didn t. I ended up walking away with a bill of 0.00Their honesty, thorough-ness, and great customer service has me a repeat customer! I would recommend this location to all my friends and family. Chris at the customer service desk is also very kind and hardworking. Thank you to the Brakes Plus team for everything!Service: Brakes

  Darrell Filmore
5 months ago
I took my car in for shocks/struts replacement and the team quickly recognized that shocks/struts were not my problem. They clearly communicated the issue and quickly fixed the problem in a timely & professional manner. I highly recommend the Brakes Plus team. Great work guysServices: Steering & suspension repair, Tire rotationsServices: Steering & suspension repair, Tire rotations

  Paul Doniger
5 months ago
This Brakes Plus is the best. Chris, the service advisor, and Chris, the technician, were so courteous and thoughough that I had to do this review. They pinpointed what was wrong and went above and beyond with regard to fixing the problems with my son's Toyota. Not only that, but their detailed explanation and recommendations were great also!

  Cory Iverson
5 months ago
Top-notch service, highly recommend! The staff is great, and I feel they truly care about their customers. I specifically worked with Donnie and he took the time to explain what needed to be done, and why. 5 stars, 100%!

  Noelle Knutsen
5 months ago
While I was driving, a lady let me know my tire was extremely wobbly and loose looking like it was going to fall off. I rushed into two other shops that said they didn't have time to look at it today. When I got to Brakes Plus, they were more than happy to assist me! I had an awesome technician Chris that not only fix my wheel and tire but ensured all the others were on properly so it was safe for me to drive. They didn't have me wait long and were very assertive and efficient in their services! I WILL be going back for anything else in the future and recommending them to anyone!!

  Leah Hunter
a month ago
This location has always been very professional and friendly to work with for me and my family. If they are not able to get something fixed, they will be upfront about it before you even bring your car in. I would highly recommend them.

  Bryce Powell
4 months ago
Couldn't have asked better service! I was expecting to buy new break pads and a new rotor. The manager said the pads were fine and they could resurface the rotor. 10/10 would recommend anyone!

  Garrett Mayberry
4 months ago
Great location. They got me in for an urgent brakes repair caused by another mechanic s mistake. Turned my car around between work meetings and even found a coupon at the end of the day. Thank you!

  Zac Palmquist
4 months ago
These folks rock! My dealship service shop gave me bad info and when I came here to get pads replaced they let me know that I didn t need that at all and didn t even charge for the inspection. This location saved me so much money and didn t even charge for their troubles. Can t recommend enough and I ll certainly be back when I actually need pads. Thanks Brakes Plus!!!!

  Jason English
5 months ago
I brought my truck into BP for some service and had some questions. I met with Donnie Minikel and he walked me through everything. He took such good care of me from the communication to what to expect. I've used and loved BP for a long time, but my guy left and Donnie took over. I was worried at first but he was amazing. Thank you Donnie and BP for hiring such great team members!!!!!

  david ramirez
3 months ago
They always do a great job in a timely manner and have me back on the road with no problems. Really appreciate the hard-work and customer service. Shout to Trent!

  Amanda Brough
6 months ago
Great experience! Friendly and attentive service and then got me out in no time. They didn't sell me anything I didn't need or pressure me into more costly repairs. A Norwegian bakery adjacent to the store was an added bonus. Had a delicious sandwich while I waited. Would definitely come back to this location!Service: BrakesService: Brakes

  Ben Davis
4 months ago
Took my 2019 Ford Raptor here for a simple oil change. When I got it back, the motor was not running correctly and the check engine light came on. Brought it back and they said it was due to a bad solenoid. Gave them another $1000 to fix it. Didn't fix anything. They then said they found oil shavings in my new oil. When I asked if it was there before, they could not tell me. Things only got worse from there and I ended up having to scrap my truck. Nothing was wrong with my truck before I brought it in originally. Not only will I never go back. I hope someone reads this and does not take their vehicle in. It will get ruined.

  Azariah Jesuroga
4 months ago
Amazing service! I came in for a brake check. Donnie is the best he was very helpful and honest. Everyone come here!! Such a good experience and I will be coming back.

  Jordan Gossett
4 months ago
Chris did a great job handling my issues. Fixed my car in less than an hour. Very friendly, very thorough. Highly recommend!