Verner's Automotive Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Holmes
6 months ago
Verne's is the BEST! CJ is an amazing mechanic and he's super affordable. I took my 2018 BMW X1 to him after BMW told me $2,000 to fix the tie rods. And CJ fixed my car for less than $600. I highly recommend him!I highly recommend him!Service: Steering & suspension repairService: Steering & suspension repair

  Jason Schimke
2 years ago
We were on a 2 1/2 week trip through the West when our 1997 Eurovan s water pump decided it had had enough going over Vail Pass. After a quick search of our options, we had it towed from Copper Mountain to Boulder based on the reviews I had read. And thank the stars we did!! We left it there late at night, dropped the key in the door slot, left a voicemail and waited to talk to them in the morning. To make a long story short, they sourced the part we needed (Verner s seems to be connected with suppliers who others on the area might not be) and replaced the water pump in one day!! On top of that, they wanted to replace the serpentine belt at the last second just to be safe . I had one with me, but it was the wrong one. So they traded mine for theirs and we were back on the road in a little over 24 hours. The service was one thing, but the group of people there is another. Just top notch, great people. Cannot recommend these guys enough.

  Vince Donnelly
3 years ago
I drove to Golden from Detroit to help my son move. I broke down in Golden 300yds from his house. Verner s was swamped with work and told me that they couldn t get to it for 2 weeks. This meant I needed to drive back to Detroit in an old car of my son s and then fly back to drive my Vanagon home... whenever.... Verner s surprised me by fixing it in 2 days so I could drive back as originally planned!! Good people doing good work. Thank you Verner s!

  James Deichsel
6 months ago
Cj Verner is who I go to for affordable auto repairs. His prices are more than fair and him and his crew do good work and quickly.

  Curtis Williams
8 months ago
IF YOU WANT TO BE TALKED TO LIKE YOU ARE AN IDIOT COME HERE!!After reading the great reviews I was excited to hopefully have a place to bring my VW. I should have noticed that all the reviews were years old.I called about an issue with my car first thing in the morning. I started with explaining how I just moved to the area and how I use my car for work. I said that I was desperately looking for someone to look at my cooling system because I may have air blocked somewhere and my car was overheating without triggering the thermostat. I said I was sure I just needed a proper bleed. I finished with asking if it was anyway possible they could see my car today, as I need it to be able to work. CJ then cuts me off and says, "well you should have just started with that." |heard what he said but I didn't pay it any mind because I figured he's just a grumpy mechanic. Way to fit that stereotype, CJ. I also understand that people are busy, so I was trying to be quick. But what really was unsettling was when he asked me if i changed it myself. I said that I did and went to add more info, then be blatantly cuts me off after three words and says, "I just needed to know if you changed it yourself, sorry I'm not trying to be rude." Are you sure about that CJ? Because you don't really have to try with how condescending you were from the start. Then he said, "well you're supposed to change the thermostat with every coolant flush". Ok, great. I'm obviously leaning so maybe keep your condescending tone to yourself?Then he does what EVERY shop does and says they can get me in and "hopefully someone cancels but there's no guarantee". Did you not remember that I said I needed it done today? You could have avoided talking to me in the beginning if you just said that you won't be able to see my car today. That's all I wanted to know.I understand that it's practically impossible to get a shop to look at your car the day of. I'm not stupid.But I figured there wouldn't be harm to at least ask.After all, I was looking for a shop I can trust to service my car often, because as I said, I rely on my car for work and I'm new to town. Well your small business is out of my business and since I drive hundreds of Boulderites around monthly I'll make sure to tell them to avoid this place, especially CJ. I did find a shop close by who asked questions and was genuinely concerned about me as a customer, AND they were willing to look at my car within the hour. THATS HOW YOU SERVE! If I wanted this kind of treatment I would have taken my car to Volkswagen. And by the way, an overly cocky and condescending mechanic is so 20 years ago. What a bummer, I was really hoping this was the place for me.

  Peter Mcelroy
2 months ago
I was charged $900 for work that was never done. Agreed to pay me back but never did. Now this guy (CJ) is on the run. Avoid!!!!

  Mandy Godown
5 years ago
I have been going to Verner for about 8 years to take care of my 2001 Beetle. I truly can ONLY say FABULOUS things about him and his shop. He and his team clearly care about cars and the people who own them.He's straight-up and kind. I never feel like he is tacking on unnecessary expenses -- the opposite is my experience: He always offers less expensive alternatives that keep me safe and my car running but also save money. In the VW community out here he's well known as the place you go with your VW for good service and a mechanic you can trust. <3The only thing that I regret is that when I get a different kind of car, I won't be able to go to him anymore. Darn!

  Jennifer Aycock
5 years ago
Best place in town.... Best place ever! Verner and his team have the best customer service, period. After getting pretty terrible customer service and certainly less than ideal work done at other shops around town, Verner's rescued me. He's worked on my 1980 Vanagon and my 2012 Jetta. They've done quality work every time and have been friendly, personable, and provided great customer service. All that and an incredibly modest price. I'd pay twice as much to have them work on my vehicles. Thanks so much for the great work and wonderful experiences. I'll be using Verner's for as long as I live in Colorado.

  Fall River Productions
6 years ago
I've been using Verner's since 1999 for my VW Vans and can't say enough about their expertise, honesty, fair pricing and accurate diagnoses. They always stand by their work and have gone above and beyond to address any concerns I may have ever had. Just had them put a Subaru engine in my Syncro and am blown away with their engine conversion!

  ray roper
2 years ago
Verner has given trusted care to my 2004 Touareg for well over 10 years. Sometimes not an easy task. It recently developed a big problem which he could fix but let me know other issues are possibly looming in the not distant future for this old vehicle. I greatly appreciated his honesty, not simply doing the expensive currently needed repair and having me back in with a different significant problem within in a short time and wondering when to stop putting money into this car. Sometimes you just need to give up on an old vehicle. Even though he knew I very much wanted to keep this one for a few more years, he did not push the repair or even suggest it. Simply let me know what it would take and his concern for other systems.Thanks for the many years of great service.

  Rachel Booth
7 years ago
Verner is awesome. I was 80k miles on my car and thought i needed brakes. He offered for me to come by and take a look before we scheduled services and turns out they are basically brand new. I've never wanted to have a service done more. I'll be bringing my car here from now on :)

  Lauren Easlick
9 years ago
Verner and staff are great and their service is outstanding! My poor 2002 passat needed LOTS of repairs due to my lack of wanting to take it to another mechanic due to cost and trust.Thank goodness for Verner ! He and the staff made sure it was safe to drive and at a fair cost. Compared to previous estimates and work I have had done they are the most efficient and fairly priced. I can definitely say I trust them with my passat. I drove from Fort Collins to Verner's and I am happy I did because they got my car in good shape.Verner and staff are always willing to answer questions and are very helpful. You can tell they love what they do and care about the people and the cars that come in.Thank You Verner and team !

  Joanna Rosenblatt
3 years ago
I've been using Verner's for years. They have been such a great mechanic for my 2012 VW Tiguan. Every time something goes wrong with my car, I bring it right to Verner - he knows how to fix it. They do everything they can to get my car back to me as soon as possible - I usually need the car by the afternoons to pick up my kids & they make it happen. I wouldn't take my VW anywhere else.Services: General repairs & maintenance, Brakes, Battery, Oil change

  Schelle Bruns
8 years ago
My parents worked with Verner for years and years with all of their vehicles. He is meticulous, honest, always gave them a full explanation for any and all work recommended or done. All around a great guy and a great shop!Since my fathers passing, Verner has been great with providing detailed records for the sale of each of the vehicles, has been willing to answer any questions and genuinely helpful!

  Kerri Honaker
5 years ago
Verner's has taken care of me and my Jetta for years. Always honest, fair, and considerate. He offers rides to and from my work.I can't recommend Verner's enough. I would give him and his garage 6 stars if I could.

  Charlotte Hodges
4 years ago
Verner s Automotive Service is the best mechanic for the Eurovan. A sweet family owned business that goes above and beyond to get the job done. I would recommend Verner's to friends, family and strangers couldn t be happier with the attention my Van was given in their care. Will be back for all my vans future needs.

  Kate Swasey
10 years ago
Verner's is the best! They always take great care of my VW. The service is friendly, prompt, and reliable. Verner and Tim take the time to explain maintenance and repair issues, and are extremely thorough. The prices are fair, and always seem reasonable. I've taken my vehicle to several shops in town, and Verner's is by far the best! They are now the only place I take my VW for all its needs.

  Hutson Chilton
8 years ago
My 1988 VW Vanagon needed some repairs done and the place where I got my tires rotated recommended Verner's and I'm so glad they did. They replaced my entire rear brake system, replaced 2 cv joints and axles, and identified many issues that I was unaware of, mostly various leaks. Verner walked me through every issue and helped me understand what needed to be done and why. He was very accommodating to my travel schedule and took great care of me and my Vanagon. He even made me some mix cds to add to my cd collection! Great, honest, knowledgable shop.

  Megan Yost
8 years ago
Verner's is the best! I've been going to them with my VW and now Audi for 8 years. They are honest, personable, professional, and extremely knowledgeable. Verner knows me by name and treats me like family. They are extremely accommodating too. Highly recommend them!

  Paul Madden
8 years ago
I've been taking my '99 TDI Golf to Verner's for 10 years now, and have always been completely satisfied with both the quality of services and the prices. Verner and Tim have been consistently helpful, giving me good advice and dependable service. I've been pleasantly surprised several times by bills that have come in lower than what I would have expected, and standard services like timing belt changes are priced competitively vs the dealership. I've never had an inkling that I was getting anything other than a square deal. It's a weight off my mind to know I have a mechanic I can count on.

  Josh Kuhnell
4 years ago
Was fighting an issue with my 86 Westy's charging system for over a month. After doing all I could within my own ability and having little success, I gave Verner a call. He got me in the next morning and had my van back up and running within a few hours. He really knows his stuff, and only works with facts. No speculation, no guessing. He breathes these vans and I was very impressed with his professionalism, knowledge, and turn around time. I hope I never have to see him again, but if my vanagon ever has future issues, he'll be the first I call. Thanks Verner!

  Eric Doner
7 years ago
Verner's did an awesome job bringing an '05 Jetta back from near extinction. Great diagnosis, proper solutions; under-promised and over-delivered. Fair price, great value and courteous service. No better place to take a VW/Audi product.

  Alex Markovich
4 years ago
Terrible experience with this mechanic. I brought my vanagon in to have the windshield washer nozzles replaced and oil changed. I also asked if there was anything else they would recommend. They called me and told me the oil plug was stripped and needed to be replaced. This seemed strange to me becuase the van had zero oil leaks and the previous two mechanics that changed the oil didn't mention any issues after getting the oil changed. Verner replaced the plug but didn't have time to replace the windshield washer nozzles. What? That was the reason I made an appointment and brought the van to them... I went to pick up the van and they charged me an extra $75 for a inspection of the vehicle. They never told me there was an inspection fee... The other mechanics I use don't charge for advise if I'm already getting something fixed. I get home and my van started leaking oil! I brought it back to Verner to fix the leak and to get the windshield washer nozzles fixed. He said sometimes they don't get the tape to seal on the oil plug so he would fix it. When I went to pick up the van, again, they said they didn't have time to fix the windshield washer nozzles. My van still has an oil leak! After two trips to this shop I ended up paying hundreds of dollars for them to give my van an oil leak and not fix the problem I originally brought it in for. I am extremely frustrated with this place and I do not recommend them!

  J P
5 years ago
I want to say that Verner and his staff do an excellent job and Luke, one of his technicians, did an amazing job on my Volkswagen DOKA transporter that I imported from Europe. Many extensive repairs were needed and some were not typical of the US vanagons and Verner and Luke were able to identify the correct parts and service needed for this European model. This is my daily driver and it's a blast thanks to Verner and his crew.NEW REVIEW 02 OCT 2018: (Approximately 1 year later) 5 stars!!Once again Verner and his staff (especially Luke) have done an amazing job on my 1989 16" Euorpean T3 DOKA Transporter / vanagon. I had Verner replace the entire suspension on my Double cab 16 " VW truck. All bushings front and rear, shocks, tie-rod ends, ball joints etc... The truck rides great! Not only did they do another fantastic job, but their attention to detail with the specific requirements to my European 16" truck were handled and taken care of in an expert manner. And if that wasn't enough, they identified a serious problem with my fuel system that could have been catastrophic and could have burned my vehicle to the ground, which was also repaired. With all that said, Verners Automotive also has the best shop rate that I have found here along the front range with the best service and repair. This is truly the best service and repair shop for the money! I have never had to go back or have issues with any of the repairs that I have requested.

  Benjamin Kronig
3 years ago
We came to Verner's with an overheated engine. luckily he had just taken a 2.1L engine out from a vanagon for a subaru conversion. so the whole replacement was done in 3 days. the new engine is doing a great job so far. the only thing we had to do, was to tighten the fan belt, because it was making a screeching noise when we started the engine.thanks so much for the new engine.

  Keith Pulfer
4 years ago
I've gone to Verner's for years for various cars, and have been very happy with their service. They are kind, honest, knowledgeable and the service comes at a fair value. I highly recommend them for VW vehicles.

  VW Matt
12 years ago
Verner and his crew have been helping me threw a full restoration on my 79 Westfalia for the past couple months. I had to stop in to say how patient and helpful Verner and his guys have been during this time. Doing a full restoration is no easy task and can be a real pain in the butt. Verner has returned all my phone calls, emails, and answered countless of my novice questions even on his days off. My project is not the normal make a buck off a bad alternator, restoration takes detail and expertise which Verner guys have. These guys no what they are doing. Verner has always been fair on the cost of repairs. Im no easy customer probably one of toughest to deal with as i am very particular about the quality of parts and the work needing to be done to bring my 30 plus year old bus back to show room and I trust Verner to do it right.

  Ariel Cifala
6 years ago
Our 1982 VW Vanagon broke down (for the 3rd time on our roadtrip) in Boulder, CO. Verner's shop was the only one who showed me kindness when I called. He told me they were busy but if I didn't find another shop he said he would do his best to fit us in. We couldn't find another place and so I called him back and he agreed to check out the van in the morning. He was very understanding of our situation and knew we needed to get home. It was very comforting seeing all the Vanagons in the parking lot! When we brought in the van, the problem was located and fixed within 4 hours. We were able to get right on the road and head home! We are so thankful for Verner's shop and the services they provided! I would highly recommend going!

  Tim Nickles
7 years ago
Love this shop. I've had work done here on multiply vehicles over the last two decades and have been consistently pleased with the workmanship and cost. Verner is a pleasure to work with has consistently impressed me with his judgment and integrity. Highly recommend.

  Stephanie Flynn Sokolov
10 years ago
I love Verner and Tim and the crew. They have been servicing my V Dub's since 2002. Always honest. My TDI and Eurovan and bay window bus always purred, and when they ticked or clicked Verner's made it right. After selling the bus and husband totaling the TDI I knew I had to get another VW so I don't have to change hairdressers, I mean, mechanics.