Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Valeria Zavala
3 weeks ago
Definitely recommend this place! Staff where very professional, polite, and did a wonderful job. When I picked up my car they went over everything they did and your get an expense report. Overall, had a wonderful experience and certainly will come back to them in the future.
Paulette Diby
5 months ago
Friendly, pleasant front office staff on a hectic day for me. Clear detailed communication and updates. Fixed my car before promised date with genuine parts, and not off market parts. Cleaned and polished my car at no extra costServices: Painting, Body & TrimServices: Painting, Body & Trim
Renee G
a month ago
Everyone at Caliber Collision is friendly and caring. Victor walked me through all the work they did and explained why they did it. This place is fantastic! I recommend taking your car here. You will be treated fairly and with respect.
Sonia Coghlan
4 months ago
EXCELLENT Customer Service! Tamara, office manager is always friendly and positive when answering the phones. Adrian, service manager, was very patient with my calls checking on status of the car and kept me informed on status of waiting for parts, repairs, etc... Drew, the GM -- above and beyond customer service, came to my house to check on my car after the repairs because it wouldn't start....not their fault, my battery died (bad timing!). He was kind enough to take my car back to the shop to replace the battery for me. FIVE STARS and A++ to this Caliber Collision location and staff!!
Ed Self
4 months ago
I've had two jobs done by Caliber Collision. The first was a job through insurance. The second was my son's unfortunate encounter with a deer, not an insurance claim. In both cases, the staff at Caliber were super friendly and helpful. They ordered parts and gave us a heads-up when they'd arrive, and then we only brought the car in once everything was ready to go. For the insurance job, they arranged for a rental car available right on site when we dropped off our car. Also, their prices are very reasonable, compared to other estimates I've gotten. I would highly recommend Caliber Collision.
Jenny Miller
4 months ago
Drew, Tammy, Victor and the whole crew are great. I had two repairs through Amica done with this shop and then I just started coming here on my own for other work because I like them. I'm definitely happy with their work.
Brooke Rosson
4 months ago
Caliber collision on Sterling in Boulder kept my car for well over a month just to do very minor bumper work. I explained to them that I only had my rental car for one month after that, I would have to pay for it myself and I was assure they would have the work done before one month. I was assured repeatedly by the front desk people at caliber collision, and Drew the manager that I would not be charged for the three days they kept it over a month. I was told by Drew several times that he would be reimbursing me for those three days which I appreciated very much. I was also told by enterprise That they had received an email from Drew stating that he was going to be reimbursing me for those charges. It s been a month since I was told I would be reimbursed. I have not been reimbursed. I ve left an email and a text message and three voicemails for Drew to please call me back about this and I haven t heard from him and my issue was not resolved. Was never reimbursed and was completely ignored for weeks when I tried to get this issue resolved. I would try a different caliber collision or go somewhere else if I was you.
Gershon Winkler
3 months ago
Amazing work amazing customer service and clear explanations and patient responses to numerous questions. And wow I did not expect them to clean the inside of the car let alone the outside it was like getting back a brand new car in the end. This is the only place I would ever go to if God forbid my car was ever damaged again.
S Jones
6 months ago
Everyone has been so helpful and so friendly to work with. I brought in my vehicle from a rear-end accident, through a different insurance group (the person that hit me). Drew and his team have been so detailed for communicating process and timeline, delivering accordingly and exceeded my expectations. I would absolutely bring my care here again.
Cat Russell
5 months ago
Caliber did a beautiful job of repairs after a deer wrecked the front of my car. Communication was consistent, respectful, and thorough. The process was so easy and I only had to pay the deductible at the end. No paperwork! My only complaint was that they used a fragranced cleaner on the interior. It smells awful and gives me a headache. I m having to use a solvent to remove it. I recommend that you either switch to a fragrance-free cleaner or allow customers to opt out of the cleaning step.
H Simeoni
6 months ago
From the moment I walked in, everyone was friendly and able to help me right away! Adrian was very helpful and knowledgeable about what all was involved and how long everything would take to repair our car! Thank you for going such a great job!
Genesis Ruiz
7 months ago
Very helpful and kind people at the front desk and an amazing crew. Got my car fixed perfectly and very professionally. Very proud of the quality work, had no issues with the car after being returned to me. THANK YOU GUYS FOR ALL THE HARD WORK!
Josh Ritzer
3 months ago
Great quality repair. It looks like a perfect match. Drew, Victor, and the rest of the team provided terrific customer service throughout the process.
Kerry Landsman
6 months ago
Drew (manager at Sterling Drive location) was extremely helpful to me wrt insurance issues. He is also very communicative, friendly and appreciative of my business. Rest of staff I encountered were also friendly and helpful. Job well done! I highly recommend this location.
Tom Spier
7 months ago
I had a great experience with Caliber on Sterling in Boulder. After the body work was completed, I noticed the sound of air rushing behind me when I was driving. I informed Caliber and the manager, Drew, was outstanding. They corrected the issue and the service was outstanding. Thank you Drew!
Sarah G
a year ago
This was my first time working with Caliber and I was very pleased with the quality of customer service and work done on my vehicle. They were super helpful and attentive. The two employees I worked with spoke directly and friendly to me, and made eye contact which is refreshing! Very grateful.Services: Painting, WeldingServices: Painting, Welding
Brandon Bishop
a year ago
Caliber handled my insurance claim. The repair was very fluid and they were awesome with keeping me updated. The manager Drew was super involved and it was clear he cared about your individual repair as much as his business. I also loved how personable they were, remembering names and previous conversations. I would use them again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Makena Sherwood
11 months ago
I am so grateful for Jason and everyone at Caliber, they made a scary process (hitting an elk and my first insurance claim) SO simple. All of their communication was clear and they got my car back to me weeks before I expected it. Highly recommend!
Audrey Crowley
a year ago
I called for advice, knowing that they probably couldn't repair our Tesla. They are not an authorized Tesla service shop, but Jake was so nice to give me advice by phone and email anyway. He responded immediately and helped us with the information we needed to be safe on the road. Thank you Jake! If I ever need auto service in Boulder, I will definitely call again.
Betsy McIntosh
11 months ago
The work was completed faster than expected and the bumper repair and re-paint looks fantastic! I also really appreciated that you picked me up from work when my car was ready and that you had cleaned it inside and out! Thanks!Services: Painting, Body & TrimServices: Painting, Body & Trim
David Duff
2 years ago
I had a positive experience here and would confidently recommend to family and friends in need of excellent collision repair work. I'm very satisfied with the quality of the work performed on my Subaru Outback. Thank you Adrian for the great communications and support you provided from drop-off to pickup. This was a USAA recommended business.Services: Painting, Body & Trim
Kathy Small
2 years ago
This is the second time I've needed an auto body shop. Caliber did a great job both times. They did what they promised, on-time, with exceptional service. They worked closely with Enterprise Car Rental, which I was also very pleased with. (When I dropped off my car at Caliber, they called Enterprise and I was picked up within a few minutes. And when my car repairs were complete, I just left the rental at Caliber.) Oh, and Caliber DETAILED my car before they called me to pick it up!Service: Body & Trim
David James
a year ago
The store manager, Sondra, and her whole team are amazing! My nephews car got sideswiped and they got it in, cleaned it up, and returned the car in fantastic condition. The communication about the repair was great, the experience at the shop was great, and all the people I talked to at the store were very nice and helpful! Thank you!!!Service: Painting
David Hicks
a year ago
I've used caliber collision before and last time everything was handled in a great and timely manner, I'm sure this time will be the same. Raul and the woman at the front desk were great to deal with: professional, knowledgeable, and pleasant to greet me and start my morning on a positive note. I highly recommend this business!
Daniel Murrey
7 months ago
Great body work, great costumer service. But they took my gas, out of the tank. And left me on E to drive home after waiting 8 weeks.
Mark Schueneman
2 years ago
Caliber Collision did an impressive job on my car. It was a perfect job, returned on the day they said and they even detailed the car like it was when I bought it brand new (without the new car smell :-). From getting the quote to the car being returned in perfect condition everyone I dealt with were very friendly and professional. I would absolutely feel comfortable working with them in the future and wouldn't hesitate recommending them to my best friend or family. 10+ starsServices: Tires, Painting, Body & Trim
Stacie M
a year ago
Got some body work done after getting rear ended. The communication was great and the body work was as well. All of the customer service representatives were very friendly and accommodating especially Raul who went above and beyond.Service: Body & TrimService: Body & Trim
Nicholas Skrobacz
3 years ago
I brought my car in due to some damages to the side mirror, brakes and rotors. Everything was completed in a professional and timely manner!I worked with Adrian directly and he was extremely helpful and knowledgeable of the repairs that needed to be completed.I would strongly recommend this Caliber Collision and their staff!
Ismael Gutierrez
2 years ago
I brought my 2018 Ford F-150 to Caliber to get the rear end fixed due to a collision I was involved in. Caliber did an amazing job of getting my truck repaired quickly and with outstanding quality. The Service Advisor, Raul Rivera, who helped me throughout the process was extremely professional and helpful. He kept me updated throughout the process and always answered any questions I had about the repairs. Raul helped me feel at ease during a stressful time. The quality of the work done on my truck and the service I received was spectacular! I will definitely return to Caliber for any future body work I need. I 100% recommended Caliber to anyone who needs body work done on their vehicle. You will not be disappointed!!Services: Painting, Body & Trim
Samuel Pugh
a year ago
They did a great job on my repair! Everyone I interacted with was very professional, and the repair got done in good time. I will definitely be going back to Caliber for any future car repairs I need done