Alpha & Omega Independent Car Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rob Meti (Rob)
9 months ago
This place is great!I was looking for a second opinion on my car, and this place delivered. They did an excellent job of diagnosing, fixing, and communicating throughout the process.They were very thorough, efficient, kind, and a good price.I will go far out of my way to go to this local shop; They've proven to deserve my loyalty for years to come.

  Danielle Buck
a year ago
Brett and staff are the greatest to work with. They manage to make what is typically a stressful or negative experience truly a pleasure. They are incredibly knowledgeable here and make you feel like you re being taken care of in very good hands. Always fast and great work done with a smile. So thankful I found this place so I never have to mess with a dealership again! Give them a try and you won t regret it, they treat you like family here!Services: Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Auto tire replacement

  jennifer flood
10 months ago
I was very pleasantly surprised by these guys today, not only did they "take a look" at my car they offered to repair it in same day! I have been so conditioned to hear, let's schedule you 2 months from now, keep your car for a few days, oops wrong part, need your car more days... they just made my day/week!! Thank you and I will refer your company.

  Tristan Kubik
3 years ago
Excellent and honest work done here. Purchased a Subaru Forester from a used dealer in Denver. The dealer botched some engine repairs and totaled the engine. Was recommended Alpha & Omega, and this was the best recommendation I ever received. Bret (owner) took wonderful care of me, overhauled the car, installed a new engine, and guided me through getting the insurance of the dealer to pay for the repairs. Honest and skilled crew took care of the car and prepared it for a road trip to Texas. This was 2 years ago and the car is still running in top condition. I would absolutely recommend this shop. I drive from Denver to Boulder to see Bret and always happy I do.

  Raleigh Watson
a year ago
Excellent service, honest, and they stand by their work. Brett is amazing, always goes out of his way to find the right solution, both economically and mechanically. And, they are really nice! Highly recommend them.

  Kent Hogan
3 years ago
Having recently joined the Mini Cooper family of owners, and knowing that these great little cars require some special TLC, I was apprehensive about finding the best shop in Boulder to work on this car. I was referred to this shop by a trusted friend, so my comfort level going in the door was fairly high, but my experience was over the top!Brett and the Team at A&O have now significantly raised the bar on my future expectations for independent auto repair shops. Brett understood completely what I was hoping to accomplish, explained their process to me, and executed on my request as promised.If you live anywhere close to this shop, and own a Mini Cooper, or any other Japanese or Euro car, you need to develop a relationship with this organization. You will not be disappointed!Services: General repairs & maintenance, Oil change

  Fox S
a year ago
I d say Alpha&Omega went above and beyond with my car. Even though my car is a japanese only produced car, they were able to research and find parts of compatibility for me. I was informed with much detail every part being worked on, so I had a clear understanding and peace of mind (as well as more knowledge!). When I got the car back, it had a check engine light and i felt the alignment was off (i had new tie rods installed). Upon calling them about it as soon as i noticed, they took it back free of charge and diagnosed it. An hour or two later the engine light is taken care of and the alignment felt perfect. Highly reccomend taking your vehicles to Alpha & Omega independent car care for their amazing mechanics and wonderful customer service.Services: Steering & suspension repair, General repairs & maintenance, Engine repair, Wheel alignment, Air conditioning, Auto maintenance

  Andrew Schafer
3 years ago
I had to find a good shop to do a big job on my 2017 STI. Needed an engine replacement. Brett was professional and thorough and updated me every single step of the way. They are very professional and meticulous with their work. Absolutely the best quality of work I ve seen. Eric was very informative and worked his tail off to get my car back on the road. I wouldn t take my car anywhere else, these guys blow all the car shops around out of the water. Thank you Alpha and Omega Independent Auto for making this stressful issue a lot less stressful with your knowledge and professionalism!Service: General repairs & maintenance

  Matthew F
8 months ago
This is far and away the best auto shop I've ever been to. They are honest and never try to convince you to fix something before it's necessary. These guys really care about people and cars and it shows in their kindness, patience, and enthusiasm. Brett always takes the time to answer my questions and explains everything excellently.

  John Mannaioni
4 years ago
We were on our way to Rocky Mountain National Park from Illinois. After passing through Boulder, the Check Engine light came on a few miles north of Boulder. We found Alpha & Omega online and went back to Boulder to their shop. Dave was in the office and took time to come out and pull the code off the car and explain what had happened, even though they were booked with work for the day. He cleared the code and told us how to handle the issue and that we could deal with it when we got home. We never had another problem on the trip. It was so reassuring to have our concerns relieved and not have to worry about the car the rest of our trip. We got home without incident. So grateful for Alpha & Omega and appreciate a business that you can trust. For all in the Boulder area, this is a great business. Give them a try and see for yourself.

  Ryan Enright
a year ago
Super friendly and knowledgeable. All services are explained and im never over charged. I'm new in town and trust these guys with my vehicle, and know I'm getting fair value everytime. I'll be bringing my vehicle here for the foreseeable future.

  Camile Marie
2 years ago
They are the best! I just bought a Volkswagen Golf and I took it to them for some much needed maintenance. They did an amazing job and they even shared some tips on driving a manual car with me. I will definitely be using their services in the future.Services: Air & cabin filter replacement, General repairs & maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Oil change

  Nathaniel Sheppard
2 years ago
Alpha & Omega is a gem in the auto repair industry. Their honesty and commitment to not only top tier services at reasonable rates, but also to incomparable customer service and relations means that I highly recommend them, and commend them for the speed of the repairs done to my 2003 Honda Accord. As a skeptic to most in the automotive industry, and someone who usually takes matters into my own hands, I would gladly have the guys at Alpha & Omega work on any of my vehicles and trust their expertise and commitment to quality.

  Jarrod Ford
a year ago
They fixed a weird and unique problem that s driving me crazy and cost me a lot of money over the years. They found it, fixed it, and all for a very reasonable price. Great at communicating and explaining along the way too. 10/10 recommend.

  Will Hageman
3 years ago
Quick and easy to work with! Brett was able to take our Prius in without an appointment as our previous appointment ended up being on a day with bad snow on the roads so we didn't want to drive over with bald tires. They got the new tires on and wheels aligned in just a few hours. Very impressed with this shop!

  michelle parker
a year ago
Took my car back now that the factory warranty expired. Specific issues are uneven tire wear, steering wander and clunking noise in the steering wheel and shaft. Back in 2020 when i took it for same issues the problems seemed to be abnormal and now the same issues seem to be normal so im not sure if they were just trying to get money out of me for unnecessary repairs or if they had a conversation with the manufacturer because 2020 and today are very contradicting. Denying hearing clunking noise but at first said its normal. Anyone have clunking noises when moving steering wheel? Then steering wheel not returning to center was a memory steer issue now its normal? Anyone have their steering wheel not returning to center? Then uneven tire wear is from me taking turns at excessive high speeds but the computer can be read for driving habits and prove car doesnt get drove this way as it feels it wants to jump off the road at high speeds hitting any small irregularities in the road. Improperly diagnosing for play in the rack n pinon is odd to me. A eyeball cant diagnose and measure play in any steering or suspension component a dial indicator has to be used. I thought i could trust this shop to properly fix this car but if they claim a 400 hp car doesn't drive safe or stable as it should thats just crazy. When i picked it up today after them taking 7 hours to align it again and test drive it in a parking lot is a excessive amount of time to take and said car drives straight as a whistle.first second i got on a smooth straight road the car started heading off to the right.keep in mind its not the right lane with road crown it was in the left lane. Let me say how miserable driving a 2019 redsport with 37000 miles is when constantly pulling the car to the left to drive straight..if this is what they consider driving straight is im not sure how i thought they were so knowledgeable in 2020. I will have the play measured the proper way and replace damaged defective parts elsewhere.Service: Steering & suspension repair

  Rich Farnham
4 years ago
Alpha Omega has worked on all of my cars for the last 20 years - import and domestic. I highly recommend them! These guys are the most honest and skilled mechanics I've ever had the pleasure of working with.Brett (who runs the front office) is so helpful, and always takes the time to explain all the work they are doing, and the costs ahead of time. Many times, faced with a tough repair decision on an older vehicle, Brett has talked me through the options, pointing out items that must be replaced right now and others that might be worth doing while they're in there, but don't HAVE to be done if I need to keep the costs down. He has helped me by recommending rebuilt parts when that was an appropriate choice, and even chased down a used part once on a small computer that would have been very expensive new and was okay to be replaced with a used one instead.The willingness to make sure that I'm so well informed about my options is why I have come to trust them so thoroughly over the years.

  Cynthia Nelson
5 years ago
Alpha & Omega Independent Car Repair consistently provides excellent service. I have often come in with no appointment and the Evans brothers have always resolved my car problems immediately and for any basic repairs will do so at no charge. They really know what they are doing and are consistently helpful, kind, knowledgeable and professional. I highly recommend this excellent business!

  angelina bouchard
5 years ago
It was my first time coming here and i have to say it was absolutely, hands down, the best experience at a auto shop i have ever had.to be honest, i usually don't have good experiences with auto shops as a lot of them try to take advantage from the customer if they don't know what they are doing (usually me) and not only did he apply a coupon to the service and tell me other little things he noticed that I needed to keep an eye on and get fixed, but I asked him a question about my break light being out and he fix and replaces them with no charge added. BEST COSTUMER SERVICE EVER! 10/10! would and will recommend! thanks so much you guys rock!!

  Jeff Bogner
5 years ago
Well what can I say other than my most trusted mechanic facility around. I manage a collision center in Boulder, and Alpha Omega is the shop that will perform the mechanical work we can't. I also use Eric and Brett for my personal vehicles as I always know that are straight shooters that I can trust. Excellent service across the board. Hard to find these days which is sad to say, but a real pleasure when you find guys like this to work with.

  Jennifer Andrade
5 years ago
Brett is awesome. He was honesty, friendly, helpful and understanding. It is rare to find a mechanic who is honest and does good work. If you are in need of any automotive repairs in the Boulder area I would highly recommend Alpha & Omega.

  Bob Gordon
3 years ago
The brothers at Alpha & Omega Independent are my Go-To guys for automobile maintenance. Brett behind the counter is a super guy. He and his wife have rescued a number of dogs. Eric runs the maintenance, he knows hi stuff. I've had my Toyota Camry and two Avalon's serviced at this shop. Very happy with quality of workmanship and prices.

  Todd Ulrich
5 years ago
The Old Man was a good mechanic and businessman, but the brothers have taken this company to another level. Amazing service, integrity, and fair prices. They take care of my personal vehicle as well as our company vehicles. Highly recommended.

  Lynne Tannenbaum
5 years ago
Let me just say, friendly isn't in the vocabulary. I feel I was treated like an inconvenience. Also, after calling BEFORE they received my car, I told them EVERYTHING was that was wrong with my car after squirrels chewed on my wiring. They call and tell me it's ready and they fixed it. I drove it home and parked it, the next evening I drove it and used my heater. When I got home turned off my car the heater stays on as do the control lights for my windows and door locks. (Neither should stay on after car is off and keys are out. And my wipers can be used without the car being started.) The next day I looked under the hood and OMG nothing had electrical tape, wired were exposed and the electrical hub had been zip tied to my car and its missing the wire. I called, told them what was going on and was told they were going to charge me to figure out why those things were happening. I asked why and would answer me. I told him they were paid to fix my car yet it wasn't fixed. He said "I still have to charge you to fix it". Um no you don't, it should have been fixed the first time. All the "parts" you charged weren't used. And only one piece had a small amount if electrical tape that cost me over 5.00 with them. Personally, I'm so unhappy with the entire experience and they can't even look at my car for another week. Only means of transportation and I'm disabled. So frustrated.

  Nikki Fazio
3 years ago
EDIT: During this repair, Erik also fixed the brakes. The rear passenger had seized so they replaced everything that needed it. We were charged over $600 and the brand new brake is still seized and now back to metal on metal. Not only that but the part they used to fix the belt/tensioner problem failed and had to be replaced. Not as confident now about taking my car in with the brake still being seized. Wish I had better things to say...Original post: My power steering went out while driving, and I drove straight to Alpha Omega. Before my ride even got there to pick me up, they had the car on the rack and diagnosed. They also explained the few things I ll need to have worked on in the near future, including the order of importance. My Yukon was back by the end of the day, sounding better than it had when I bought it! I ll never use another mechanic... Thanks AO!

  Daniela Visoiu
3 years ago
I am happy to tell you about Alpha &Omega. A professional , precise ,fair place to go to . You will receive an in depth knowledgeable inspection, great tips and advises . Every appointment is respected and done in time . They understand you needs and are ready for emergencies . The work is precise and clean . You will be happy to ride your car safe ! Thank you !

  Sean Seaner
4 years ago
Alpha Omega was great, these guys are extremely knowledgeable, great customer service.I used these guys because they had a unique kind of oil I needed for my vehicle, literally nobody from Longmont to Castle Rock has the oil on hand. They also knew all about it.These guys got my vehicle fixed up and out, fast and correct.Thank you Alpha Omega

  Jessica Boecker
4 years ago
I recently moved to Colorado and my car had broken down and I needed someone to check out my car as soon as possible because I rely on my car so much for my job. Alpha & Omega were able to check my car very fast and although we later found out that the motor went out on the car, they were extremely reliable when I was in the process of getting my title for the car so that way I could take it to a junk yard. Brett was SO helpful throughout the entire process and I highly recommend Alpha & Omega.

  Kristopher Foreman
4 years ago
On Nov. 29th, 2019, my Honda Accord EX started a severe shaking in the front end. I called this establishment up and made an appointment on the 4th of December 2019 to have it looked at. The mechanic said it was just a bad tire so I went ahead and replaced both tires which fixed the problem. If they had told me my whole front end was shot, I would have believed that. But they said it was just the tire. My point is, that this automotive repair shop is HONEST. They DO NOT try to rip you off. If i could give them 10 stars for their honesty and good workmanship I would!!! Highly recommend this establishment for any needed automotive repairs!!!

  Brendon Kelly
4 years ago
Different kind of review here....Met Eric while dirt biking today in the middle of nowhere here in Colorado. We talked cars for about 10 minutes, found out about his business and told him of the issues I'm currently having on my B8.5 S5. He had knowledgeable input and advice. Needless to say, I'm changing repair shops due to our conversation/interaction. He knows his stuff and is an honest guy shooting from the hip with experience with German cars. Look forward to seeing he and his shop this week. More excited to get my damn transmission diagnosis and repair. Pleasure meeting you Eric!