Len Lyall Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamee Smith
3 weeks ago
I will only buy from Len Lyall from now on. My dealer, Jorge, was very easy to talk with and made buying a vehicle a breeze! They were very efficient and very nice. No headaches with buying this car! No hidden fees like most dealers, they didn't secretly add on fees at the end. I had looked at another vehicle with exactly every option at another dealership and it was $6000 more! I have told many friends that if they want a new or used vehicle, to go there.

  K. L.
3 months ago
Review for Chevy Dealership - Exceptional Service by Robert and LucasDuring my numerous visits to the Chevy dealership, I have consistently received outstanding service, particularly from Robert and Lucas in the service department. Their attention to detail and customer care truly sets them apart.Attentiveness: Both Robert and Lucas exhibit an exceptional level of attentiveness. They always listen carefully to my concerns and questions, ensuring that no detail is overlooked. This level of attention makes me feel valued as a customer and confident in the services provided.Consistency: The consistency in the quality of service offered by Robert and Lucas is remarkable. Each visit is met with the same high standard of professionalism and efficiency. This reliability is something I deeply appreciate and is a key reason I

  Sarah Elizabeth H
5 months ago
I bought a 2023 Chevy Trailblazer RS AWD for my son a few weeks ago. I did so while out of state, and almost completely over text and email. At the beginning of my search for this specific vehicle, I contacted several dealerships in all of Colorado. I had no idea how in demand that particular vehicle was and was desperately trying to find one in time for my arrival in Colorado, from Florida. Several people from different dealerships tried to help, but no one actually came through or even believed me to be a serious buyer until I ran across Eric Chavez at LenLyall Chevrolet in Aurora, CO. He took me seriously, found the car I was needing, and within a few days it was all a done deal. I flew in and all I had to do was sign paperwork and leave. It was awesome. He was extremely helpful, quick to respond, and kind. Even after the purchase I have had some questions and all I have had to do is text him and he always gets back to me right away with an answer and always with a good attitude. If I ever need to buy another car in Colorado, I will be contacting Eric.

  Sonya Harris
a month ago
Cannot say enough good things about this dealership... And it's not just 1 person.The whole team is amazing. From the service department who were willing to try and fit us in because we were stranded thousands of miles from home.. To the tech who tried to do what he could to fix it.. To the Finance Department who were honest and straight up and did not belittle us for being upside down in a truck that was less than two years old with three warranty issues...to the sales guy who not only got us into a new truck and back on the road..but went above and beyond to help us get everything moved from the work truck to the new truck on a Saturday morning. These guys are AMAZING!!!

  Big Time Adventures
2 months ago
Dropped off my truck at their maintenance shop to fix my truck and execute my extended warranty. They had it for three days. Got it back yesterday. Check engine light came back on today. Incompetent would be an understatement. They should have test driven it for 20-40 miles before giving it back. At this point I wouldn t trust them to fix my lawn mower. I wouldn t be returning if I wasn t covered under warranty. AVOID AT ALL COSTS!!!!!!!!!

  M. J. Edington
3 months ago
We were very impressed with how the shop was efficient. They took care of a brake job and communicated with us as they got our service efficiently and in timely manner.The loss of two stars is due to an unexpected 2% fee to pay using a credit card.An otherwise 5 star experience made them a 3 star analysis.

  Spacecadet 103188
a week ago
Had an excellent experience. Marselo was helpful through every step of my car buying process. Was able to help me reserve the vehicle I wanted.

  Kurtis Gilbreth
a month ago
The sales people were great. However, the finance guy is not a professional. In my opinion, he is the definition of a shady car finance guy. I could never get ahold of him post sale. I have called over a 6 month period and was never able to get a call back. I don't live in Colorado anymore so I can't drive down there.

  Mike Hackenberger
4 months ago
Enoch did a great job keeping me up to date on the progress of building my Chevy Colorado. The UAW strike played havoc with deadlines, but the truck eventually arrived. The dealership was fair in pricing, both in my trade in and the purchase price. They are also taking care of any warranty items and are accommodating my schedule. Overall a great experience and I am pleased with my new vehicle!

  Original Undead
2 months ago
When I had a used Ford and then a used GM I would take it to Jiffy Lube for oil changes. I never made an appointment, ever. I also never ever ever waited more than 20-30 minutes, not even once in all my years.At Len Lyall, with a GM vehicle that was purchased new, I wait over an hour every time. WITH AN APPOINTMENT. What "appointment" means at Len Lyall Chevrolet is "everyone that was here before you gets to go first whether they had an appointment or not". When I scheduled my appointment I was explicitly asked if I would be dropping off the car or waiting, and I did inform them I would wait, so it's not like they didn't know that the entire purpose of the appointment was that it was my turn at the specified time, not 45 minutes or an hour after that time. I was even 10 minutes early. This happens every time I need my oil changed, so I dread bringing my vehicle in, where I used to think "I'll just randomly stop on my way home and get my oil changed" and that was just a minor inconvenience. Now it's time consuming, infuriating, and absolutely unacceptable.Furthermore, I got at least 5 text messages reminding me about this appointment. They were determined that *I* did not forget about this appointment. Well, I don't think I'm the one that should be receiving the text messages, maybe if those text messages went to the service manager the appointment would be adhered to. I 100% hold the service manager responsible for this poor service, it is their job to ensure their team is on point. It is way beyond time to replace this person. If there were a closer GM service center I absolutely would never come to Len Lyall ever again. This person is damaging the service center's reputation by not holding their team to the standards that a dealership service center should be held to.

  Angel Romero
a month ago
Easiest car deal we ve ever done. We worked with a few guys and both made the process simple and quick.

  alex heider
4 months ago
Erik was my sales rep, and I couldn t have been happier. He was polite and professional. He was extremely knowledgeable. When I found the truck I wanted, he got me in and out very quickly. Highly recommend Erik and Len Lyall to anyone buying a vehicle.

  George Aguilar
a month ago
Carlos was exceptional in assisting with a mutual customer issue. He responded quickly, communicated effectively, and resolved the matter efficiently. His professionalism and dedication made a significant positive impact. Carlos is a true asset to his team.

  Yoyo bark
a month ago
Lucas and Rob are great.It would be great if you guys proactively did things like software updates as a part of the scheduled maintenance service milestones.I know my DIC is black but it never is written on the inspection report so that's interesting. You'd think it'd be noted. Hey I couldn't read the miles because the DIC was black.

  Taysha Lopez
a month ago
Jorge Murillo and Marselo Guti�rrez were amazing they did us great!! Service was amazing !! They helped my family and I get into a vehicle that was a perfect match for us! Entire experience was amazing!! They were able to work with our credit score!!

  Bob Messmore
2 months ago
Naro And all the staff at Len Lyall were friendly and courteous, and as helpful as they could be. Had a fantastic experience, and any of my concerns or questions were addressed immediately. Highly recommend using these guys, they take good care of you.

  Peggy Disney
3 months ago
This was my second purchase of a new car at Len Lyall Chevrolet. I absolutely loved my first purchase, a 2019 Trax. Yesterday I traded it in for a new Equinox. It has features that will make my driving experience even better than before. It was a pleasure to work with Dan Johnson, Nolan Harris, and Adam Lyall. What an amazing team! I ve been dealing with some special circumstances right now, and they went further than the extra mile to get me a great trade in for the Trax and a better deal than expected on the Equinox. This family business looks at the client s situation and works hard to meet their needs rapidly and efficiently. I would not even consider using another dealership!

  Jose Moreno
a month ago
Mistakingly made an appointment for a different Chevy dealership. Lucas was able to get me in for an oil change on my 3.0 1500. Was in and out in a timely manner. Lucas provided great customer service and earned Len Lyall Chevrolet a returning customer.

  Richard Schubauer
10 months ago
Nolan Harris was an absolute pleasure to work with as all Len LYALL personal, this is the 7th or 8 th vehicle I ve purchased from Len LYALL and have had an great experience with no complaints at all with any of them. The Service departments is very helpful and efficient.Will buy again, love my new 3500 High Country.Thank you

  Chris Cobus
3 months ago
Fantastic dealership! Nolan is one of the most experienced and knowledgeable sales man I have ever worked with. He made the process seamless. I wouldn t bother buying a Chevy elsewhere.Thank You!!

  Andrea Bray
2 months ago
I can't say enough positive words for the team at Len Lyall. Nolan in sales and Lucas in service are stellar at their jobs. Best customer service ever! I've gotten 3 vehicles here and will continue to go to Lens when we need to shop again!

  Jim Gilbert
a month ago
Enoc was very helpful in getting me into my newer trunk. Had no prior notice and proved to be very accommodating. I would refer a friend to him and Len Lyall for future automobile needs.RegardsJim Gilbert

  Addi Osborne
3 months ago
I got in an accident and brought my car in to the collision center over two weeks ago and they hadn't even started it yet as of today. I had to tow it to a new mechanic and I'm very upset. No one called to let me know, I had to call and check in. This has cost me so much extra money that I do not have. Everyone was very kind, but no one took initiation on the situation and I will have ended up paying an extra $300+ for it.If you need the collision center, go elsewhere for now. All of their techs are on vacation.I'm sure any other time this is a fantastic place as everyone has been wonderful to talk to.

  PAUL THORNE
2 months ago
Jorge Murillo,Sales & Leasing ConsultantLen Lyall Chevrolet, 14500 E. Colfax Ave.Awesome young man, professional, honest and good experience with him.Ask for him (Jorge for the best experience).I am happy with my brand new Tahoe.

  Scott Schneids
a month ago
Easy going and easy to deal with staff. Naro Salas was the best car salesman I have dealt with. 10 out of 10 would buy from Len Lyall again.

  Debbie Devan
4 weeks ago
The sales associate was very professional, no haggling, listened to what I wanted and took me to my dream car. This made for a great experience and finalized the sale. See Arthur at Len Lyall.

  Yvonne Crys Woods
11 months ago
I gave 4 stars because of Erik's poor attitude towards my Raider team, go figure... Freakin Broncos fans.My experience was very pleasing, Erik was patient, knowledgeable, and very charming. This is my first purchase at a dealership, I wasn't disappointed. The whole team is very professional, caring, and relatable. Not once did I feel out of control.I will be returning for future purchases.Thank you so much, Erik. Even if you're a Broncos fan!

  Becky Marshall
5 months ago
Marselo G. was great to work with at Len Lyall Chevrolet!He answered all our questions and was knowledgeable about the car we were buying. He has a good sense of humor that made our time with him enjoyable. He was helpful in getting us signed up for My Chevrolet and On Star. He even washed our new car himself so we would have a sparkling clean ride home!He made the experience of buying a car enjoyable. I highly recommend Marselo if you are in the market for a new car!

  Chepo Marin
a year ago
I want to thank Erik Chavez, Christian, and Marcelo for making my purchase a breeze! Super friendly guys, we were treated very good! No complaints! It was a great experience! I highly recommend them and will highly recommend them to everyone I know! Cant thank you guys enough!! I love my new truck!

  Cassie Mildenberger
a month ago
Jorge was great from beginning to end! He was patient with us and answered all of our questions. Super easy to work with!