The Dent Company - Auto Hail Repair - Paintless Dent Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  April Day
5 years ago
These guys are amazing!!! I put in an inquiry online, and within an hour they had already called. I set up a consultation and they gave me a realistic time expectation that the repairs to my car would take. They made EVERYTHING so easy. I didn't have to lift a finger. They took care of insurance, and made my car look like it did before the massive hail storm of 2017!! I definitely recommend The Dent Company if you want exceptional customer service, and a professional fix for your car!

  Shiro Lee
7 months ago
Rental car and deductible covered which was great. Took about 6 weeks to get the car work complete which was longer than estimated. They actually painted and fixed another dent on the fender that wasn't a part of the hail damage which was great.Unfortunately there were a few negatives. It looks like the paint was not a factory paint but instead paint that was made to match, which obviously doesn't match. I had to complain and force them to repaint it because the first paint didn't match the rest of the truck at all. There was paint dust that blanketed the entire interior of the car from when they painted the A pillar with the door open. When I brought it back they didn't have an air compressor to blow out the paint dust in the interior of the car so I had to blow it out myself when I got home. There was also paint or primer splatter all over the windshield from when they had repainted a dent on the A pillar. When I brought the vehicle back, I was told that the splatter was not a big deal and that a razor and acetone would take it off. Ok, but wasn't it your job in the first place to either check and clean or prevent the splatter? One of the workers was nice enough to give me a card for a car wash and interior clean but that means I have to take time out of my day to take care of a mistake that the company made. When the truck was brought back and smelled like paint on the interior from painting with the doors open. I guess it might not have been obvious to the painter or driver bringing it back that it smelled and maybe something should have been done about before delivering or maybe that's their normal customer service. It took over a month to get the smell out of the truck with the windows open. I noticed that the truck had a rattling sound and found that they left a tool inside the engine bay. I found many "spare" extra interior plugs and hooks sitting on the carpet interior of the truck from when the roof panel was taken out and didn't get reinstalled. This all was performed during the slow season when there was time to do things right. I would be fearful it was was the busy season when there isn't time to do things right. I also found that they cut my passenger side headlight mount in order to pull the fender off without taking the headlight out. Which this left as a surprise for me to find a couple of months later.Please, for those who are enticed by the rental car and deductible coverage, go to a reputable company to do dent/body repair correctly and who are actually going to do a good job. Those companies are obviously busy because they do it right the first time and do a good job. I've learned an expensive and stupid lesson trusting a random auto body repair shop.Update: 3 years later and the clear coat has start to wear/peel from the hood and fender that they painted. They didn't pull the dent in the A-pillar, they bondo over it and painted it which is now cracked. Of course their workmanship was poor and the materials they used were probably of poor quality also. Upon reaching back to the company about their "Lifetime Warranty"/ "Satisfaction guarantee" I've been ignored. I need to file a compliant with the BBB.Services: Auto body & trim repair, Painting

  J D
6 months ago
Jordan does excellent work and has taken care of hail issues on my vehicle a couple times. Definitely recommend him and will go back if needed.

  Karen Vallejo
a year ago
I really enjoyed my experience at The Dent Company. They did a fantastic job at keeping me updated throughout the entire process. No complaints at all about the repairs done to my car! I would definitely give them my business again and highly recommend The Dent Company.

  Digital Tablets Publishing
2 years ago
The offer valet service which helped us get the car repaired. Their work is clean, neat and thorough. We had many dents due to a very damaging hail storm and they made it appear new! We recommend them to anybody who desires a great fix. We had a few questions and they readily explained what they did and addressed all of our concerns. Thanks to our salesperson, Freddie, and the owner Jordan and the crew. Great JOB!Services: Painting, Body & Trim, Paint repair

  Michael Morgan
a year ago
I have always been very pleased with their service and work. Very professional, efficient, and friendly. They kept me informed throughout the repair process and had my car ready as promised. Well deliberately use The Dent Company again and also recommend them.

  K
4 years ago
Jordan and his staff are amazing! After a year of procrastinating I finally took my vehicle in for an estimate. Jordan explained the process thoroughly, as this was my first time dealing with hail damage and an insurance claim. He followed up a week later and got me in the same day! My vehicle was ready in less than 24 hours and looks impeccable. Jordan and his staff are attentive, kind, professional and honest. I would recommend The Dent Company to anyone in Colorado!

  Hariel Kensky
4 years ago
Had a fantastic experience with Jordan! He got me in right away to perform an estimate on my car with hail damage. I decided to get my car fixed with him almost immediately, as he said my insurance estimate was accurate. He was extremely helpful in getting a rental car set up through my insurance. Finally, my car was ready two days before he quoted me. Jordan is an incredibly friendly guy performing quality, efficient work. I d recommend him to anyone.

  John McKenna
4 years ago
I had a wonderful experience with Jordan and The Dent Company. I had over 100 hail dents on my Audi and a cracked windshield. He did a great job explaining how the claim worked and helped me get set up in a rental vehicle while he had my car in for repairs. He was able to get all the dents out - the body panels that were effected look amazing. The new windshield was in and I had my car back barely 2 days later. He was great at communicating with me throughout the process. I would definitely recommend The Dent Company to anyone looking for bodywork repairs, particularly from hail damage.

  Aaron Salazar
a year ago
These guys are the ultimate professionals and do excellent work. You really get the sense they take great pride in what they do. Thank you The Dent Company would not take my vehicle anywhere else for collision repairs.

  James Smith
3 years ago
I can't recommend Jordan and his team enough. He fixed a dime sized door ding in my new 2020 BMW 330i to perfection. His price was great (and he gave it to me up front before doing the repair), and had me in/out in 20 minutes. I will absolutely use "The Dent Company" again should I ever need to (let's hope I don't, but in case I do I will feel great with my car in Jordan's hands).Service: Body & Trim

  Elia Fisher
6 years ago
These guys are fabulous! They got me in and taken care of with no problem. Everything was explained very carefully and the work was performed on schedule. The managers and repair techs were extremely courteous, very professional, and friendly. I highly recommend the Dent Company. My hats off to them for their excellent work on my Honda CR-V!

  Jeremy Ring
4 years ago
I don't usually post reviews, but my experience with The Dent Company and Jordan, in particular, compelled me to do so. From the first phone call, he was professionaland super helpful. They got my vehicle in the same day and had me in one of their personal rentals and on my way. They took over dealing with my insurance company, who were an absolute pain when I began my claim, so that I didn't have to deal any further. They were up front and communicated the timeline with me as the process went along, and once my insurance finally approved the repairs, had the car ready in just a few days. On top of that, I was running late on a Friday to pick up my vehicle, thinking I wouldn't be able to get it until Monday, but Jordan told me he would stay as late as needed since I was on my way. Really went above and beyond what I expected. Oh, and my car looks brand new! Can't even tell I was pounded with 1" hail anymore. Dents gone, windshield replaced, no damage to the paint. They even buffed out some bumper scuffs that weren't part of the deal. Just another example of the excellent customer service they provided. I will take any damaged vehicle I have in the future to them. Plus, I know they'll be there. It's not some dinky, storm-chaser, pop-up shop that'll be an empty lot in a week.

  Jacqueline Harding
4 years ago
Working with Jordan was a great and hassle free experience. He made sure that my brand new vehicle was restored to the pre hail storm condition and I couldn't be happier. With his estimate and my insurance company estimate so close to each other he was able to fit me into his schedule right away and had my vehicle ready in a few days. He impressed me so much I didn't hesitate to refer him to others I knew with hail damage and will continue to do so.

  Ryan Neal
5 years ago
Extremely satisfied with my experience with The Dent Company. Jordan is a great guy, he worked with me even though my insurance didn t want to pay out the full amount for repairs and still got my truck fixed up great. He also had my truck back to me two days before I was initially told it would be ready, which was fantastic. Highly recommend this shop for paintless dent removal.

  Jason Broos
3 years ago
Jordan (the owner) personally took my call. He was able to get me in on extremely short notice, same day. Once at his shop he was able to fix 4 dent in about an hour. The total experience was very pleasant, great all around guy. Prices are also very fair in my opinion.If you need any type of dent removal this should be your guy. Very knowledgeable and a pleasure to work with. 5 stars.Service: Body & Trim

  Luke Rogers
3 years ago
Jordan's honesty was amazing. My truck got over $12,000 worth of damage, he gave a very accurate bid. My insurance company was trying to completely screw me over by valuing my truck way less than it's worth and using salvage parts to fix it. Jordan took pictures of all the aftermarket parts and talked with my insurance company and refused to use salvage parts. He gave me a letter from FCA LLC and along with his bid I was able to get about $4,000 extra dollars from my insurance company. The communication was excellent, I couldn't imagine finding a better shop.

  Justin Lewis
5 years ago
Rodney and Jordan are amazing!! They got my truck (f150) in, and because of some issues with my insurance covering hail damage, handled everything themselves, and even picked up the tab on the remainder of the rental that my insurance wouldn t cover. They are amazing, honest, reputable, etc. can t say enough! Just look at their reviews! Very quality work also, can t even tell I was in a hail storm! Jordan walked me through the shop and showed me the process afterward, and explained how they remove hail damage to me. Check BBB, great as well! Thanks, guys!

  Cameron McKinnon
3 years ago
They have Outstanding customer service and did a phenomenal job on my vehicle. When the rental company couldn t get me into my vehicle or similar they payed to get me into something better. Clayton walked me through the whole process and made sure I understood everything and the turn around time on my vehicle was great. Highly recommend this company!

  Holly Lindstrom
4 years ago
I highly recommend The Dent Company!! They do SUCH quality work! I am SO very pleased with the hail damage repair they took care of for me. I thought I'd be living with (& looking at) unsightly dents forever! And Freddie is simply marvelous. He made the entire process - from beginning to end - seamless and easy. Talk about a guy who knows the value of "customer service"!! He's a keeper for sure!! Thanks, Dent Co.!! YOU ROCK!!

  Chasity Steele
3 years ago
Clayton met me at our home looked at my vehicle that had been hit by hail. He explained how the claim process works and explained how he could help. I was little Leary of having my car so far from the Springs however he helped through the rental car met me there. He delivered my vehicle to the shop and kept me informed. My car looked great and he made the process easy. Most definitely will recommend and use them again if or when it fails again. Thanks again.Service: Body & Trim

  Chiara Sarlo
5 years ago
Best service I have ever received! Jordan and Rodney went above and beyond to help get my hail damage fixed. They offered a loaner vehicle and worked with my schedule. Super kind and fast service. I would recommend these guys to anyone and everyone who needs dent repair. Thank you guys for everything you did and do!

  Jim Y.
4 years ago
Freddie did a great job of getting everything lined up for us and keeping us in the loop. Our insurance company drug their feet through the whole process. But once the Dent Company guys got our vehicle. They had it done in 2-3 days and it looks great! I would highly recommend them.

  Hyeon Myong Tsou Park
3 years ago
These guys are the guys to go to for hail repair. Extremely efficient, courteous, and Freddie did everything so that the process was as convenient as humanly possible. I paid nothing and they made sure I had a loaner vehicle before the rental was available so that I would never have an issue with commuting without a car. Absolutely will be going back

  Druscilla Lam
3 years ago
I got hit with this last storm while driving through the springs. Freddie saw my car while I was at the gas station and stopped me to see if he could help with the repair. I went ahead and gave him a try. From beginning to the end of the process I didn t have to do anything. He filed my claim for me. He drove my car from Colorado Springs all the way to Arvada free of charge and the dent company took care of my deductible that I didn t have the money for. I m so glad that I gave Freddie a chance. On top of all the amazing service I got. The repair looks amazing I can t even tell that I was hit with hail. For sure will have them repair my car again.

  Aaron Candelaria
4 years ago
After two years of waiting to get the hail damage on my subaru fixed from the big storm a couple years back, I finally decided to shop around for my own body shop. Google and yelp both directed me to Jordan at the Dent company. I showed up without an appointment and I was treated like family right from the get go! They were able to get me in and out in just three days aside from being in and out, my favorite part of working with Jordan and his staff was that I was immediately welcomed in with open arms and really felt like family. If you, or anyone you know needs their hail damage repaired, the only place to go is these guys. My dad will also be taking his truck here in the next week. Cheers!

  Luis Flores
3 years ago
Got my vehicle back in less than 10 days! Got tired of driving that rental but let me tell you. Freddie is by far the best. Left a sticky note on my window on my truck and that phone call definitely came a long way. fixed the dents and more on my truck. Took his time and went out his way to help me. Drove my vehicle to his shop and brought it back, took back my rental, leaving me with less stress and worries. My insurance took cared of everything else. By far the best experience/service here in Colorado! Paid nothing out of pocket! Ill repeat it, PAID NOTHING.

  S A
a year ago
It's nice to be able to finally grab a seat and write some reviews and I only write reviews about the best companies or the worse like this one.TDC is another none local company hustling Colorado residents. This company demands supplements from the insurance company so they can get paid more when they don't always complete the work.I was unfortunately Duped Like so many other residents by the slick talking owner Jordan. Who made it seem as if he had my best interest in mind when in actuality he only cared about fattening his pockets and liying to my insurance company.There are quality companies in companies in Colorado this is just not one of them.HORRIBLE CUSTOMER SERVICE

  Russ Cagnoni
5 years ago
I can't praise Jordon Young and his staff enough for the work they did on my wife's Black 2016 MINI Cooper Countryman. We didn't know we even had hail damage until we were looking for new cars. We filed a claim and then began the search for a repair shop. Luckily we met Jordan and The Dent Company. The 100+ hail dimples were so small I didn't think it would ever look like new. Well a miracle happened on February 21, 2019. Like magic, our car was dimple free after 4 hours. I was shocked at the results. Jordan's professionalism and customer service is A+. I'm actually taking my other vehicle in to have a couple area's looked at. I pass his cards out ever opportunity. He saved me thousands as the MINI's lease is due this summer. Thank you Jordan, a true professional.Yes, I forgot the loaner vehicle for my wife. Going above and beyond is the way The Dent Company does business.

  Cliff Worsham
4 years ago
I really wanted to add some kind word about The Dent Company. I needed my hail damage repaired and I happened to have run into Clayton, one of the sales employees. Clayton was not pushy or wanting to rush me. I felt like I was dealing with a real professional, which Clayton also brought me a rental vehicle from Arvada to Greeley and drove my truck back for me. When I went to pick up my truck I met Daniel who was also very professional. Daniel went over every detail he did to to repair my truck. I could tell Daniel really cared about doing a great job for his customers. If you need your vehicle done and want to deal with professionals and not these fly by night hail company's check these guys out, you wont be disappointed.Cliff W