Christian Brothers Automotive Arvada

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caitlyn Townsend
3 months ago
What a magnificent experience! Thank you for looking over my vehicle so thoroughly, and at an exquisite price. Special thanks going out to Miss Bailey for her shuttle service and administrative expertise. and Mr Andy for their impeccable care and detail to the attention of my vehicle. Such a blessing, would recommend!

  Jeremiah Harlan
2 weeks ago
These guys are what everyone has been looking for in an auto shop. They are honest, courteous, and great at what they do. I take all my vehicles here. They treat us very well. I can't say enough good things about them. Thanks for always taking care of us.

  Chris
4 months ago
I got bad news about my car, but I felt that the technicians I worked with were honest and trustworthy, and didn't try to sell me something I didn't need. I really liked the inspection report I got; I've never seen anything like that at a shop before. Also really liked how clean and professional the building was. I'll recommend this shop to people and will absolutely use them again.

  Sam Zwirko
2 months ago
Andy and Alex and their team are amazing! They were able to diagnose the problems with my jeep and fix it fast at an amazing price. They are the friendliest automotive place I have ever been to, and I will not be going anywhere else but Christian brothers auto!

  Kelly Ziesenis Carter
2 months ago
I had a great experience with this Christian Brothers Automotive. They were quick, helpful, and friendly. I also loved that with my free inspection, there were photos of everything they were telling me so I felt like I could believe and trust what they were saying.

  Grace Unger
2 months ago
Really disappointed, frustrated, and out $4,000. I took my Jeep here about a year ago for voltage issues. These guys replaced both my batteries and alternator, kept it for weeks, only to tell me they can't fix the issue and to take it somewhere else. I took it to a Napa and they found the issue in 1 day and charged me $500. Christian Brother's refused to refund any of the money even though they erroneously replaced parts and charged me thousands of dollars for a minor issue they admittedly could not fix. I hate to say it, but take your car somewhere else. These guys are unqualified; I don't trust them and you shouldn't either.

  David Larson
6 months ago
We needed some urgent repairs, but our usual repair shop was booked out several weeks, so we decided to give Christian Brothers a try instead...and I'm so glad we did. Andy was super helpful and friendly and was able to get us scheduled immediately. We dropped the car off and it was already ready within a day. Brian provided really good details around exactly what he did, and the team did a great job explaining everything clearly and plainly. Overall, we had such a great experience: the service was amazing, and we will definitely be back the next time we need work done. Thank you guys so much!!!Services: General repairs & maintenance, Brake service & repair, Auto maintenance, Oil change

  john c
2 weeks ago
WOW, WHAT CAN I SAY! THIS IS THE BEST SHOP I HAVE FOUND SINCE LIVING IN COLORADO THE PAST 14 YEARS. I AM REFERENCING THE SHOP AT 14829 W. 69TH AVE ARVADA CO . ALEX Y THE MANAGER KNOWS HIS STUFF! HAD 2 VEHICLES WORKED ON RECENTLY AND THE QUALITY OF WORK IS AMAZING, BOTH TRUCKS RUN SMOOTH AS NEW NOW, *(I AM VERY PICKY ) TOOK MY 2014 TUNDRA IN WITH 107K ON IT AND HAD THEM LOOK OVER ALL , UPDATE IT AND SHE IS READY TO GO ANOTHER 100K NOW, ATTENTION TO DETAIL IS NEXT TO NONE WHEN IT COMES TO MECHANIC WORK, CUSTOMER SERVICE AND RESPECT FOR YOUR VEHICLE AT THIS SHOP UNDER ALEX Y!HIGHLY RECOMMEND ALEX Y AND HIS TEAM. THANKS AGAIN, NICE TO HAVE A SHOP THAT FEELS LIKE HOME AGAIN!

  Ryan Kunish
a month ago
You'll get quick service, but in my limited experience it won't be good service.I took my car in to get the spark plugs replaced, apparently they installed substandard replacements because less then 2 weeks later my car was getting towed out of the mountains.Sure they fixed their mistake for free, but nothing about the $1200 tow I had to eat.Edit: Oh and don't bother writing their customer service. They don't write back. If I could go lower than 1 star I would.Edit 2: Spark plugs failed again after less than 10k miles. This place has absolutely no idea what they're doing.

  Debbie&Robby Gibbs
3 months ago
I can t emphasize enough to not seek any type of repairs at this CB location. We took our son s 2008 Toyota Tacoma in for an inspection after we purchased it via a private sale. The Tacoma only had 153k miles on it, which is low considering the year - it should have been up around 220k miles. The CarFax was completely clean - the Tacoma had been well taken care of.CB provided a report of issues that were of an immediate concern and issues that could be remedied here and there - to avoid a massive one time cost. We were blown away at how thorough and competent CB appeared to be. We had never seen such an inspection report.Apparently, there was a leak in the radiator and as such, they recommended the radiator be replaced. Yet a leak exists to this day - even after we ve taken it back into CB.In regard to the AC/Heating system, the heater put out somewhat warm air. So as such, CB recommended replacing the Heater Core. Which we did, only to find out later, what was causing the low heat output, was the water pump - which they had previously already replaced. Turns out the water pump was never replaced!It was recommended we replace the Driveshaft U-Joint - which we did. Yet, a few days later, my son was driving at 60 MPH on Hwy 36, and he suddenly felt a vibration and huge pop. The driveshaft had broken. Luckily he was able to keep control of the vehicle and slow it down onto the shoulder. Otherwise it could have been a disastrous situation where he could have been hurt or killed. Like fools, we had the Tacoma towed to CB where they charged us $1,600 for a new driveshaft. Never mind that it was the wrongly installed new U-Joint that failed that caused the vibration and eventual break of the driveshaft. CB should have admitted responsibility and covered this cost!They replaced a fuel injector that they said was causing a cylinder to misfire. They had to removed the head to do this and therefore had to replace the head gasket. It was later revealed a massive leak was occurring from this replaced head gasket.The list goes on of work that was never completed, or work that was completed incompetently. Yet, we spent nearly $10,000 (in four months) on all the supposed work and repairs in just three months since taking it to CB.How did we discover all this? A family friend made us aware of an experienced Toyota mechanic (he worked at Mountain West Toyota for over 20 years), who s had the Tacoma for nearly three weeks repairing the damages caused by Christian Brothers. Needless to say, he s beyond perplexed at what CB did or didn t do, yet they made a ton of money on us. The Tacoma had been in good mechanical shape until CB got ahold of it. Sure there were some repairs needed due to the age of the vehicle, but not to the extent CB recommended. Apparently, that is their philosophy: Recommend and sell repairs and replacements to increase profits at the expense of their customers - sad, just sad.Had we known then what we know now, we would have never taken the Tacoma to Christian Brothers - Arvada.We feel taken advantage of and ripped off. As such, we highly recommend that you avoid Christian Brothers - Arvada at all costs, or it will cost you dearly.

  Jacob Thebert
2 months ago
Andy and the team there at Christian automotive were so pleasant to work with. Honestly one of the best experiences I ve had with a shop. Would recommend them to anyone and everyone. Thanks Andy !!!!

  Cindy Allen
6 months ago
It can be challenging to find an honest auto repair shop as it is one of the things I know little about and can feel intimidated. That is not the case here! Everyone was friendly and explained everything very well and did a great job and the service was excellent. Andy was very communicative and very personable. I would highly recommend anyone to bring their car here for serviceService: General repairs & maintenance

  Elizabeth Eichen
6 months ago
I was driving through town and my car started to have issues. When I brought it in as a walk-in I got immediate service. They figured out why my check engine light was on (o2 sensor issues), found me some affordable options to fix it, and had me back on the road in no time!

  Aaron H.
7 months ago
It was really nice to find an honest shop. Took my wife's car in for some work. They tried one thing that turned out to be wrong. What was necessary was a much more expensive repair which we decided not to do. They didn't charge for the work they did that was based on the improper diagnosis. They definitely try to upsell some work at the beginning, but that is expected from pretty much all shops. The text and online systems they have set up are super useful and convenient. Will definitely be back the next time we have automotive needs.

  Todd Ryan
a year ago
The cleaned my engine and did an oil change kept me on the loop the whole time. And the comp shuttle service is great too. Was able to drop off and get back to work.Service: Auto maintenanceService: Auto maintenance

  Brendan Allen
6 months ago
10/10 experience! I would highly recommend Christian Brothers to anyone. Andy took great care of me and offered fantastic service and attention to detail. Do yourself a favor and make this your new go to car mechanic!Services: Carburetor cleaning, Electrical repairServices: Carburetor cleaning, Electrical repair

  Vera Coberley
7 months ago
This was my first time at this CBA location. I made an appointment for an oil change and a complementary inspection. On the plus side, the facility is clean, service was prompt, and the people I interacted with were polite. On the negative side, I did not receive an inspection checklist (I'd assumed it would be emailed to me but it wasn't). Prior to visiting, my boyfriend had noticed that my coolant was on the low side, and I'd assumed it would be noticed and addressed. As we were getting ready for a trip, he double-checked, and the coolant was lower still, so it was likely not checked or not caught.

  Ryan Reynolds
9 months ago
I have always had good experiences with Christian Brothers, but this location is beyond fantastic!! So great in fact, that I have since moved 40 minutes away and still bring my car to them as much as I can despite there being many locations MUCH closer! When you call, ask for Alex! He will take care of you so well you ll never want to go anywhere else! I could go on forever, but if you re looking for an honest mechanic that will take amazing care of you and your car, this is the place for you!

  Tami Campbell
10 months ago
Took my Jeep in to be looked at. Christian Brothers determined it was the transmission and felt that we could get better and possible quicker service taking it to a transmission center. They recommended Advanced Transmission Center instead of just taking our money and sending us on our way. Very friendly staff. Will use again in the future if needed.Service: Vehicle Inspection

  Jack Taylor
a year ago
Great shop. Quick turn around with fair transparent pricing. Free shuttle service is super helpful. I had my water pump replaced and then several weeks later a hose clamp failed. I sent my car straight back to these guys and they fixed it and pressure tested it for free!Service: Auto water leak repairService: Auto water leak repair

  Becky Perrault Barry
a year ago
I had an awesome experience with Christian brothers! I came in thinking it was one issue, and they completed a full inspection of the car. Then they shared a comprehensive review of what items required attention and which were recommended. The website they use is so helpful in understanding the inspected item and they include pictures of your actual vehicle. Once we reviewed and selected the service items we wanted completed, they turned it around in less than 24 hours. They also provided a shuttle service to come pick up the car! Will be using them for all future services.Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Auto exhaust system replacement, Transmission repair, Brakes, Air conditioning, Auto brake replacement

  Denis Kissounko
7 months ago
Very nice people upfront but cheating on the customers. I brought my car with a low coolant fluid light and specifically requested to check all fluids and add as needed. On the vehicle inspection report everything was marked as checked and conforming. Yet a week later the light went off again. Now they are saying that they never filled the fluid and want to double charge despite of what the report shows. I saw someone recently had similar issues with them. It looks like their fluid check is simply a scam. Instead, they recommend some unnecessary repairs, e.g., change of air filter that had been changed on my car 3 weeks before the service (they didn't know that).Avoid this place and take your car somewhere else.Services: Vehicle safety inspection, Oil change

  Maryn ClenDening
6 months ago
Came in to get my car checked because I was hearing a funny noise. Mason helped me figure out that it was my brakes and I got it fixed right away. Everyone that was there was very helpful and kind in helping me understand what exactly was going on with my car. Thank you guys so much for helping me out.

  Tim McChesney
a year ago
Business is clean and employees are polite. The courtesy shuttle is nice. Communication was not what I expected. I had exceptional communication from the Wheat Ridge shop on a prior repair to my wife s vehicle, but not so much from the Arvada shop. I had to call them several times to find out what the status was on my vehicle. Follow up was lacking. Other than the lack of communication, the car was repaired and is working now.Service: General repairs & maintenance

  Dennis
6 months ago
Andy and crew are great to work with. They explained the diagnosis and the options for work to be performed. This enabled me to choose what my budget would allow. Work was done in a timely manner. Thanks guys!

  Matt Allen
6 months ago
Working with Andy was a great experience. He s extremely friendly, knowledgeable and trustworthy. Looking forward to working with him and the rest of the team there again

  Carter Bilawchuk
3 months ago
Alex is the man. They are awesome at keeping you updated and letting you know the options so you can make the choice you are most comfortable with!

  Madison Vanata
6 months ago
Friendly staff and great service! I know I can trust them with any of my car needs. I always recommend them to my friends and family.

  Joanne Nirschl
a year ago
Luke and his team gave us the best service we have ever had from a auto mechanic shop. We received coupons in the mail prior to the opening of Christian Brothers. We took our 2005 vehicle in for a free oil change. Included with that, was a thorough inspection. When we went to pick up the car, they went over every aspect of what the car needed. They even were able to show us photos on their computer of what needed to be repaired. When we picked up our car, we had a very nice thank you note, along with a water bottle sitting on the seat. The shop is clean, the service managers are thorough, and extremely helpful. We are very excited that the shop opened because it s close to home, and just after the first visit, we know they will be our new mechanics! Thank you to Luke, Shawn, and Alex.Services: Vehicle safety inspection, Oil change

  Janis L
a year ago
Not only has Luke and his team earned my future business, I highly recommend them to anyone looking for an honest, fair, courteous, and knowledgeable auto shop! Luke and his entire staff went out of their way with an urgent need to repair my vehicle. The customer service I received was well beyond my expectations. Thanks and welcome to the community!